sample strategy maps (dec 2010)
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Sample Strategy Maps
2011 Strategy Focused Business Solutions Inc. No portion of this document may not be copied or re used without permission.JETrichardson is a division of Strategy Focused Business Solutions Inc.
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HR Department Mission:To be a key strategic bus iness partner who proactively addresses business unit needs
and directly contributes to business unit success.
CORE VALUES:
Stakeholder/Customer
Internal Process
OrganizationalCapabilities
Financial
Provide Quality Programs that Exceed Customer ExpectationsFoster a Supporti ve & Inclusive Culture
Drive a High-Performance Culture that Enables Success
Be the Trusted Advisor & Partner
Recruit, Retain & Develop the Best &Brightest
Deliver Customer-CentricCommunication
Provide Consistent High-QualityService
Know OurCustomers Business
Develop Strategi c HR TeamSkills & Capabilities
Utilize State-of-the Art HRTechnologies
Drive Continuous Improvement
Maximize the ROI of our PeopleInvestments
Optimize Use ofHR Financial Resources
Curiosity & Innovation MeaningfulContribution
Collaboration &Partnership
A Devot ion toExcellence
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Mission:Creating a sustainable community fo r all who
live, work, and p lay here.
Vision 2020:The most livable city in the region.
MetroCity
CORE VALUES
Stakeholder
InternalProcess
OrganizationalCapabilities
ResourceManagement
At tract , Retai n & Devel op aDiverse, Capable Workforce
Build a Culture of Innovation Realize TechnologyEfficiencies
Demonstrate FiscalResponsibility
Develop SustainableFunding Relationships
Grow our Tax Base andRevenues
OptimizeCost Efficiencies
Lead inEnvironmental
Protection &Sustainability
Maintain &Expand
Infrastructure
Enable SmartGrowth &
Development
Buil d a Caring, Safe,
Healthy, & ActiveCommunity
Build an EconomicallyProsperous Community
Build an Effective &
Integrated TransportationSystem
Build a
LeadingCommunity
Promote our Arts,Culture, History &Natural Heritage
Deliver Quality, Customer-FocusedPrograms & Service
Achi eve Oper ation al Ex cel len ce& Efficiency Through Continuous
Improvement
Work Collaboratively with theCommunity & Partner with all Levels
of Government
Transparency & Acco un tab il it y
Collaboration Improvement-Oriented
Customer-Focused
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Mission:Developing the Worlds Next Leaders.
Vision 2018:We are recognized as one of the top 50
universities in the world.
Metro CityUniversity
CORE VALUES
Stakeholder
Internal Process
OrganizationalCapabilities
Financial/Resource
Management
Enable the Best StudentExperience
Build a Strong, SustainableReputation
Achi eve an In fluen ti alResearch Profil e
Promote Excellence inResearch & Graduate
Education
Aggr ess iv ely Pur su e theBest Students
Enable KnowledgeGeneration
Promote & Support Intentional& Informal Learning
Build Relationships &Partnerships with Alumni
& Stakeholders
Curiosity & Innovation
Continually Upgrade &Modernize Campus Facilities
& Infrastructure
MeaningfulContribution
Collaboration &Partnership
A Devot ion toExcellence
Maintain AffordableTuition & Fees
Aggr ess ively Maxi mi zeFinancial Support &Research Funding
Demonstrate Strong FiscalManagement
At tr act & Retain Hig hQuality Staff & Leading
Academi cs
Leverage Advanced Technology & Tools forTeaching, Research, & Program Management
Nurture a DiverseCampus Culture &
Environment
Enhance Student Learning,Development, & Academic
Performance
Increase Our Use of MultipleDelivery Options for
Programs & Services
Balance Program & ServiceQuality & Quantity
Enable World ClassScholarship
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CORE VALUES:
Stakeholder
InternalProcesses
OrganizationalCapabilities
Financial
EnablePositive Brand Recognitio n
Build Brand Aw aren ess
Promote OrganizationalVisibility
Define Key Messages
Create & Deliver Targeted,High Quality Communications
Asses s & Imp ro veCommunications
(content & delivery)
Understand our Audiences,Stakeholders, & Commun ication
Partners
Develop our Communi cationVehicles, Venues, & Network
Develop the Skills & Capabilities of ourCommunication/PR Professionals
Ensure Cost EffectiveCommunications/PR Management
Demonstrate High ROI onCommunication/PR Efforts
Integrity Accountability Transparency
Understand our Business &Brand Strategy
Mission:Top brand top of mind.
Vision 2015:Top three in posi tive brand recognition nationally.
PublicRelations
Dept.
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Mission:Optimize company faciliti es & assets
through technical leadership.
Vision 2011:Realize 10% cost savings th rough supply chain
optimization.
Facilit ies &EngineeringDepartment
CORPORATE COREVALUES
Financial
Stakeholder
Internal Process
OrganizationalCapabilities
Integrity Customer Satisfaction Teamwork Innovation & Creativity
Build Pro-active Technical &Problem Solving Capabilities
Optimize Facilities & Asset Utilization
Develop a Responsive,Customer-Oriented Cultur e
Leverage Systems &Information for Improved
Performance
Establish a Low CostIntegrated Suppl y Chain
Ensure Efficient Integration of Assets,Processes, & Systems
Enable Efficient, Cost-Effective Operations
Generate Innovative Solutions t oCustomer Problems
Deliver Projects on Time & OnBudget
Focus on SafeOperations
DEPARTMENTCORE VALUES
Safety First Drive to PermanentSolutions
ContinuousLearning
Excellence &Professionalism
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JETrichardsonwww.jetrichardson.ca (416) 722-1367