sample employer health plan proposal
TRANSCRIPT
It’s here. It’s time.
Re-Thinking the Traditional Health Plan with YOUR BUSINESS in Mind
HLU Open-Platform Health Plan Proposal for
Company Name HereDate Here
Prepared by:
Mark GallHealth Plan Consultant
513.559.7502 [email protected]
HLU CONSULTANTS | Reclaim Control of Your Health Plan2
It’s an open-platform health plan that provides the highest quality benefits at the lowest costs with better employee health outcomes.
An exciting change for the better, this efficient and cost-effective self-funded plan allows employees and employers to reclaim ownership of their healthcare benefits and costs.
It provides data you can act on and use to tailor your plan for the greatest value . . . it’s structured around a long-
term strategy to continually control plan design effectiveness and costs . . . and, it simplifies administration and compliance along the way.
For the employee, it’s empowering. HLU’s Open-Platform Health Plan provides employees with educational resources to help them make informed decisions to select the best available healthcare plans and options for their needs. The result . . . better employee health and lower plan costs.
We offer a smarter approach.
3hluconsultants.com | 513.559.7503 | [email protected]
The Consultant vs. The BrokerTake your pick: A fully customized solution or one-size-fits-all product?Don’t be misled. When expressing your interest in open-platform, your broker may quickly try to discredit the self-funded model or promise a “canned” product to match. But how can this be trustworthy advice when it comes from someone who doesn’t know the ins and outs of self-funding or specialize in a proven approach with cost savings at the core?
The reality:HLU operates as an independent, objective consultant that isn’t limited to one set solution, but instead, collaborates with a whole network of benefits and partners.
No product can match our solution. A broker often sees the plan as a routine transaction/renewal, whereas we see a long-term solution that solves a specific problem.
Experts agree that out-of-control claim costs are the number one reason for high-cost health plans. Has your broker attempted to address this?
Education is first and foremost. You should know exactly how much your plan is spending on claims, and over-spending shouldn’t be accepted as the norm.
Tweaking traditional plan designs or switching insurance companies can only take you so far. Cost savings are only achievable if you tackle the root of the problem head-on.
HLU CONSULTANTS | Reclaim Control of Your Health Plan4
How can your business possibly
keep up with such unpredictable hikes?
Here’s the thing –
But thingscan change . . .
Most companies have no idea how much their health claims are costing them or that the issue of excess, unnecessary charges has become so incredibly routine.
All too often, claims get processed and paid without a thorough review to catch errors and inconsistencies.
Common issues like overcharging, miscoding and duplicate charges are slipping through the cracks, resulting in ridiculously high payments that areeating away at your bottom line.
5hluconsultants.com | 513.559.7503 | [email protected]
It’s simple. This is a smarter way to manage health benefits …one that works AND saves you money now and for the long-term. HLU Open-Platform Health Plan puts YOU back in control through:
Meaningful data with the ability to analyze, model and forecast … this significantly reduces the costs of administration, insurance and claims, and allows you to adapt your plan whenever and however needed
Better care and improved outcomes because employees are more engaged in their care … this leads to more effective disease management and reduces excess office visits, lab tests, hospital admissions, etc.
Thorough claims review to identify overcharges and billing errors and address them before claims are processed and paid
Best-in-class partnerships without being limited to a minimal number of vendors
A “pay for what you use” approach to care with a plan built from the most appropriate modules
Pricing transparency for medical services is achieved by giving employees the resources they need to make the best choices and avoid overpaying for provider services
Employee onboarding with 360-degree reporting and billing that’s seamless and integrated
FMLA and COBRA compliance that’s hands-free and full-service
ACA compliance and employee notifications for your added convenience
1095-C or 1094-C tracking and reporting
Why HLU Open-PlatformHealth Plan?
HLU CONSULTANTS | Reclaim Control of Your Health Plan6
Why is HLU for You?Benefits Done Better
• We are fully independent consultants with each employer’s best interests in mind
• We have 55 years of experience in the industry, backed by ateam of professionals who truly understand what works in a plan and what doesn’t
• We are a focused and efficient company with national reach that takes an objective approach to finding the best vendors
• You’ll work in partnership with the same account representative who is focused on the full relationship, from sales to implementation and strategy
• You’ll receive one-on-one customer service with a high-touch, hands-on approach
• You’ll never have to worry about brand-name fees, incentives or sales driven by commission coming into play
7hluconsultants.com | 513.559.7503 | [email protected]
Health Plan Basics
Typical Health Plan Costs Breakdown
The Claims Process
Claims 70%
Admin. 10%Insurance
20%
Employee HealthPlan ID Card
Health CareRecieved
Health CareProvider is Paid
EOB
Employee ReceivesExplanation of Benefits
Claim isProcessed
NationalBenefit
Administratorwith Advanced Claim
Processing andOne-on-One
Customer Service
Insurance CompanyClosed Platform
Claim ProcessNo transparency, control or analysis
HLU Open-PlatformClaim Process
OptionsTransparency
ControlAnalysis
Stop-LossInsurance
to Protect AgainstLarge Claims and
Provide Guarantees
The Employee Routine is Unchanged
What Happens During the Claims ProcessInvisible to Employee
Large ClaimReview
Itemized ClaimReview vs.
Summary or RBP
HR Services,ACA Compliance
and Payroll
PPO Enhancement
The Nerve Center:Controlled by the
Summary Plan Description(SPD)
DiseaseManagementand Wellness
HLU CONSULTANTS | Reclaim Control of Your Health Plan8
HLU Puts Plan Control and Cost Savings Back in your Hands
Control of Health Plan Employer Insurance company Insurance company
Provider Network Access
Data Analysis & Forecasting
Large Claim CaseManagement Analysis
PPO Enhancement:Utilize Independent, Best-In-Class
Vendors to Reduce Claim Costs
Pricing Transparency forEmployee Medical Services
Customizable SummaryPlan Description (SPD)
Claim Review Procedure
Compliance & EmployeeOnboarding
HLU Open-Platform Health Planwith Healthcare Intelligence
Hybrid Plan PlatformASO, Insurance Company, Self-Funded,Level-Funded, Balance Funded Plans
Closed PlatformHumana, Anthem, UHC, MMOH,
Aetna, etc.
Traditional PPO Networks, National Accessand Customizable Networks
Typically 1 or 2 PPO options(One size fits all)
Typically 1 or 2 PPO options(One size fits all)
YES - actionable data Basic claims and expense overview onlyData is not actionable
No data provided
YES - actionable data No No
YES No No
YES No or limited No or limited
No or limited
YES Yes - with limitations No
Claims are itemized and reviewed forovercharges and billing errors
Full Service, Hands-Free Suite: FMLA, COBRA,5500, ERISA, ACA, FTE Record-Keeper and filings
Claims are passed through and paidby a summarized invoice
LimitedUsually reference materials only
Claims are passed through and paidby a summarized invoice
9hluconsultants.com | 513.559.7503 | [email protected]
Intelligent Claim Review andPPO Enhancement
Do you think your PPO discount alone is enough to tackle the high prices of health care? It isn’t. Because such enormous pricing variations exist for the same services among hospital systems throughout the U.S., the integrity and effectiveness of PPO discounts are quickly diminished. Fortunately, HLU Consultants has a solution – Fair Pricing Review and PPO Enhancement programs – to level the playing field when health plans pay medical claims. Without an intervention like this to keep an eye on prices, though, costs keep increasing.
HLU’s Open-Platform Health Plan enhances the best PPO discounts from CIGNA, UHC, MMOH, AETNA, HealthSpan and others by comparing PPO claims to a National Fair Pricing Database.We don’t stop there, large claims are physician reviewed for clinical accuracy, something thatwill never happen with a Traditional Closed Platform Health Plan.
Bottom line, we’ll make sure you pay the lowest cost for your claims without disruptingyour employee or your business.
1. PPO Discount Model
• Applies a PPO negotiated discount to the retail “master list” price
• Claim is processed with no clinical or fair pricing review
• Has your insurance plan or broker ever given you a savings report on a large claim?
2. HLU PPO Enhancement
• Claim is processed through the most competitive PPO and claim is discounted
• Extra step: Claim is then compared to national fair pricing benchmarks. Large claims are itemized and physician reviewed for clinical accuracy
• 98% of adjusted claims are accepted bythe Provider
• The employee or the health plan is never responsible for hidden charges or disputed claim adjustments
3. Referenced Based Pricing, aka Tru Cost• No PPO is used. Claim is processed with no
clinical or fair pricing review
• Claims are processed and paid at a % of Medicare
• Disruptive to employees. Employee is responsible for balance bills
• Providers may not accept reference based pricing plans
• Google: “Cincinnati, New Insurance Plan Pits Employers Against Hospitals.”
PPO Example
Claim $100,000
PPO Discount (45%) - $45,000
Health Plan Responsibility $55,000
HLU Example
Claim $100,000
PPO Discount (45%) - $45,000
$55,000
Intelligent Claim Review
Fair Pricing Discount - $20,350
Clinical Review Discount - $6,600
Health Plan Responsibility $28,050
Tru Cost Example
Claim $100,000
No PPO Discount - $0
No Intelligent Claim Review - $0
Medicare ReimbursementRate x 150% $33,750
Health Plan Responsibility $33,750
Employee may use a Patient Advocate to settle the balance.
HLU CONSULTANTS | Reclaim Control of Your Health Plan10
PPO EnhancementHLU Intelligent Claim ReviewLarge Claim Review Process
Universal Bill (UB) sent by hospital to HLU National TPA
TPA Adjudicates UB
TPA Applies PPO Discount to UB
HLU Intelligent Claim Review Requests Itemized Bill (IB)
HLU Intelligent Claim Review Digitizes IB
HLU Intelligent Claim Review MD LineItem Review
HLU Intelligent Claim Review Calculates Savings & Summary Report
Bill Paid
Employee is guaranteed to never be balance billed for PPO Enhancement discounts
98% of adjusted claims are accepted with no push-back from medical provider
Health plan is charged 25% of savings over and above the PPO discounted claims for an average savings of 25%
Claim review fees are accepted and covered by stop-loss insurance
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REVIEW EXAMPLES
CLINICALUnnecessary TestICU Bed Not Needed
INTEGRALUn-BundledRe-Bundled
REASONABLE & CUSTOMARY$1000 Toothbrush
ERRORSDuplicate Charges
NEVER EVENTSAmputate the Wrong Leg
11hluconsultants.com | 513.559.7503 | [email protected]
Notes & Questions
Learn more about HLU Consultants:
It’s here. It’s time.
Are You Ready for aSmarter Health Plan that has YOUR BUSINESSin Mind?
Contact:
Mark GallHealth Plan Consultant
513.559.7502 [email protected]