sample audit report

GG Flats, No 3 Elango Street, Nilamangai Nagar, Adambakkam, Chennai – 88, India. Email id: [email protected], Mobile no: +91 9841696536

Recruitment Process Audit – Sample Audit Report

India’s first 3rd Party Recruitment Process Verification Services

Confidential Audit Report

Assessment Number: ****12014 AUDIT DATE(s): September 15

th & 16

th 2014

Audited Months:

SCOPE OF WORK

Recruitment Process Auditing for Company Name, Chennai and their staffing team. Reviewing documents, identification of gaps, process improvement suggestion.

AUDITOR COMPANY REPRESENTATIVE

Mr. Vijay Anand L V, Founder and Head Mentor,

Hirington Academy, Chennai.

Mr. XYZ, CEO,

Company Name, Chennai.

STANDARD APPLIED ACTIVITY CATEGORY

X Hirington Academy’s

Recruitment Process X DOC REVIEW SURVEILLANCE

X PRE-ASSESSMENT REASSESSMENT

X ASSESSMENT SPECIAL VISIT

ACTIVITY CONCLUSIONS (check all that apply)

Yes CONFORMING 0 NUMBER of MINORS RAISED

0 NUMBER of OBSERVATIONS or OPPORTUNITIES FOR IMPROVEMENT IDENTIFIED

Yes REGISTRATION RECOMMENDED / CONTINUED REGISTRATION RECOMMENDED

Yes CORRECTIVE ACTION SUBMITTAL REQUIRED

15 WORKING DAYS (from report date)

no ON-SITE REVIEW OF CORRECTIVE ACTION REQUIRED

Yes NONCONFORMING WITH MAJOR NONCONFORMANCES

29 NUMBER of MAJORS RAISED

n/a REGISTRATION NOT RECOMMENDED

no SPECIAL VISIT REQUIRED 3

Visits SURVEILLANCE (December 2014, March 2015, June 2015).


ASSESSMENT MATRIX AND PLANNER

Recru

itm

ent

Pro

cess

Audit

ing

LEGEND

X = Element Fully Assessed P = Partial Element Assessed

E = Exclusions Taken * = Audit each Activity

Recru

itm

ent

Budget

&

Policy

Hie

rarc

hy &

Agre

em

ents

JD

& P

lannin

g

Recru

itm

ent

Lif

e C

ycle

Data

base

& S

tructu

re

New

Init

iati

ves

1 DOCUMENTATION GENERAL NA P NA E NA NA

2 PROCESS MANUAL NA X NA NA NA NA

3 CONTROL OF DOCUMENTS NA X NA NA NA NA

4 MANAGEMENT COMMITMENT X X X X X X

5 EMPLOYEE COMMITMENT X X X X X X

6 RESPONSIBILITY & AUTHORITY X X X X X

X

7 INTERNAL COMMUNICATION X X NA X NA NA

8 PROVISION OF RESOURCES X X X X X X

9 INFRASTRUCTURE X X

X X X

X

10 COMPETENCE, AWARENESS & TRAINING NA NA NA NA NA NA

11 CUSTOMER SATISFACTION* X X X X X

X

12 INTERNAL AUDIT* NA NA NA NA NA NA

13 CUSTOMER FOCUS X X X X X X

14 COMPANY PROFILE X X X X X X

15 INDENT NA NA NA NA NA NA

16 PLANNING SHEET NA NA NA NA NA NA

17 SOURCING METHODS X X NA X X

X

18 SCREENING METHODS X X X X X X

19 INTERVIEW METHODS X X X X X

X

20 OFFER, JOINING AND ON BOARDING PROCESS X X X X X X

21 BGVC NA NA NA NA NA NA

22 EMAIL / PHONE ETTIQUETS X X X X X X

23 CANDIDATE COMMUNICATION X X X X X X

24 RESUME HANDLING X X X X X X


25 RECRUITMENT INITIATIVES NA NA NA NA NA NA

AUDIT ACTIVITY RECORD

Audit trail reviewed / Personnel interviewed / Documentation reviewed / Departments or Processes Audited

INTERVIEWED:

Mr. XYZ, CEO, and employees Mr. ABC, Mr. EFG, Ms. HIJ, of Company Name, Chennai.

NON COMPLIANCE:

List of gaps and flaws in the hiring process. 1. 2. 3. 4. 5.

AREAS OF GOOD PERFORMANCE

Management Commitment on Process Driven Organization Goal.

Client acquisition methods.

AREAS FOR IMPROVEMENT (Observation)

Need to educate recruiters in all aspects of recruitment.

Refer NC given in the earlier page.

ROI

Audit Feedback: Based on the real time data from the management, the organization is

suffering approximate of 40% of loss in the investment made. Management to take immediate decision to recover from the present loss.

Returns

Loss


Sourcing Channels

Audit Feedback: Improvement on cost effective channels needed. Most of the sourcing has

come from Job Portal. Recruiters need to be trained on the other sourcing channels. Offer Contribution from the recruiters for last 3 months

Audit Feedback: This is based on the data received from the recruitment team. If the data is correct, the performance is also correct as per the chart. Short list to Interview and Interview to Offer - These are the areas to be improved with the recruiters. There was only limited data available in the auditing and we could not measure complete capabilities of the recruiters. Recruiters have not met the target set by the management in last 3 months. Management can decide on the next course of action. There is no target found for Mr. ABC, Mr. EFG. Since the absence of the data, we could not measure their capabilities. Management intervention needed on the goals, KRA of these resources so that by next audit; we will be in a position to measure their strengths and weakness. No daily / monthly report found to prove their efforts. Performance of each recruiter shown as per the available data from the team / management.

Job Portal

Reference

Networking

Social Media

ABC

EFG

HIJ


Performance of ABC

Performance of EFG

Performance of HIJ

0

100

200

300

400

Requirements Profiles Sourced

Interviews Offer Joining

ABC

ABC

0

50

100

150

200

250

Requirements Profiles Sourced Interviews Offer Joining

EFG

EFG

0

100

200

300

400

Requirements Profiles Sourced Interviews Offer Joining

HIJ

HIJ


Target Completion Status

Audit Feedback: No data available for audit, let’s review in the next quarter. Hit Ratio

Audit Feedback: No data available for audit, let’s review in the next quarter. Cycle Time

Audit Feedback: No data available for audit, let’s review in the next quarter.

On time

Before time

01:02

01:05

15 days

30 days

45 days

60 days


Offer to Closure

Audit Feedback: No data available for audit, let’s review in the next quarter. Industry Strength

Audit Feedback: IT as the Industry strength of Company Name and other industry are in

budding stage.

Signature on this report by the assessed company representative indicates that this report, and any nonconformities and observations noted within, has been reviewed and accepted.

Any non-conformities or observations identified are the result of our process improvement.

The audit system is deemed effective unless noted otherwise within this report.

This report remains under established confidentiality agreements between Hirington Academy and the assessed organization (Company Name).

Hirington Academy has performed a full system recruitment process audit, followed by a documented management review.

Name: Name: Vijay Anand L V Designation: Designation: Founder and Recruitment Architect Organization name: Company Name, Chennai Organization name: Hirington Academy, Chennai. _____________________________ __________________________________ Authorised Signature Authorised Signature

Offer Rejected

Offer withdrawn

Joined

Joined and left

IT

Telecom

ITES / BPO

Non IT

sample audit report

Documents