sametime e avaya
DESCRIPTION
Comunicare e collaborare per competereM.Ela in conllaborazione con Avaya, IBM e SophosTRANSCRIPT
Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.1
IBM Lotus Sametime Integration
IBM Lotus Sametime Integration
Torino 2 Dicenbre 2010
Le comunicazioni unificate per collaborare
Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. 22
Unified Collaborative Desktop Communication - Telephony Integration
• Click-to-Call / Unified Presence in IBM
Lotus Sametime / Mobile
Option#1: Place calls via the Lotus Sametime
UI
• Avaya AES based integration, no client
• Download
• Telephony presence in Lotus Sametime
• Click-to-Call / Click-to-Conference
Option#2: Place calls via the Avaya one-X
Communicator or IP Softphone v6• Control desktop, home, mobile phone, or talk through
the PC
• Easy access to all Avaya telephony features:
conferencing, video, Extension to Cellular
IBM Lotus Sametime Integration
Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.3
IBM Lotus Sametime Integration
Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.4
IBM Lotus Sametime Integration What’s NEWClick to Communicate IBM Lotus Sametime
AES 4.2 or later required
Presence integration to provide user status
Server-based solution so no additional client software
Leverage your investment in Avaya Communication Manager
Provides Telephony Presence, Click-to-Call and Click-to-Conference for Sametime Connect
Audio conferencing is tightly integrated with Sametime Web Conferencing
– View who is currently speaking
– Conference host can add, mute or disconnect users
Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.
IBM Lotus Sametime Integration Avaya Same Telephony IntegrationOverview
View on/off hook phone presence even if users are not signed into Sametime (requires pure Sametime 8.0 or 8.0.2 Server environment)
Handset icon shows on hook, off hook
When user’s status becomes “Do Not Disturb,” Avaya sets the DND feature on the user’s desk phone
Control your Avaya desk phone from Sametime Connect
One click to Make Call, End Call or End Conference
Configurable threshold forPBX or bridge conferences
Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.6
IBM Lotus Sametime Integration Avaya Click-to-Call: Sametime UI
Just
click …
… and talk