salesforce winter'16 release overview deck
TRANSCRIPT
Winter ‘16 Release Overview November 13, 2015
Safe Harbor Statement This document may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking statements, including: any projections of product or service availability, customer growth, earnings, revenues, or other financial items; any statements regarding strategies or plans of management for future operations; any statements concerning new, planned, or upgraded services or developments; statements about current or future economic conditions; and any statements of belief.
The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in our financial and operating results; our rate of growth; interruptions or delays in our service or our Web hosting; breaches of our security measures; the financial impact of any previous and future acquisitions; the nature of our business model; our ability to continue to release, and gain customer acceptance of, new and improved versions of our service; successful customer deployment and utilization of our existing and future services; competition; the emerging markets in which we operate; our ability to hire, retain and motivate employees and manage our growth; changes in our customer base; technological developments; regulatory developments; litigation related to intellectual property and other matters; and general developments in the economy, financial markets, and credit markets.
Further information on these and other factors that could affect our financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of the salesforce.com website.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
Any unreleased services or features referenced on our website, press releases, presentations or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available.
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Winter 16 Release Notes
The Lightning Experience A Whole New Sales Cloud, A Whole New Way to Sell
50 New Screens Optimized for Sales Productivity
Home An intelligent way to start your day fast
Performance Chart Track your performance to target
Assistant Customized to each sales rep, to help you focus on what’s important each day
Account Insights Get insights and updates that help you take action on your top accounts
Account Insights on Home and Accounts Instant Access to Relevant News Articles
Account Insights based on your
Salesforce Tasks, Events, and recently
viewed Accounts and Opportunities
Account Insights on the
Account you are viewing
View a list of articles ranked according to
relevance
Contact Object Find what reps need at a glance
Related Lists in wide view
Twitter card
Composer in narrow view
Highlight panel
Social Contacts, Accounts and Leads At a glance access to updates for accounts, contacts, and leads.
Twitter Profile
Twitter Image
People followed in common
Change Association,
Remove Association, and Log out
List Views See your data your way, with easy filters and visualization tools
List View Charts Visualize your lists on the fly with a bar or donut chart
Filters Anyone can add or edit a filter with a simple, visual interface
Type-Ahead Search Find any list view with an easy type-ahead search feature
Dashboards Visualize your data with beautiful charts and a flexible layout
Spanning columns Give a chart the space it needs to show the right data
Flexible Layout Add more components in a row with more columns available
Easy Filters Add filters with a simple, visual interface
Reports and Dashboards Home
Navigation Views to help users find their reports/
dashboards quickly
Lists that help users find their reports/dashboards
faster
Reports and Dashboards now have their own home
for easier access
Find Reports/Dashboards that YOU created
Dashboard Builder and Run Page
New dashboard grid. Allows up to 9 columns
Drag and drop components
New and appealing Charts
Reports Run Page Metrics visible without the
need to scroll down
New groupings format
Customize chart and filter properties while on Run
Page
Customize chart and filter’s properties without
leaving Run Page
Reports Run Page (Continued)
Introducing new Locked Filters on the familiar
Report Builder Interactive Filter Panel for quick filtering. No need to navigate to
Report Builder
Pipeline Board A powerful way to visualize and work your pipeline
Visualize Your Pipeline See your opportunities organized by stage, with subtotals up top
Drag and Drop Move deals between stages with click and drag
Alerts Get smart alerts prompting you to take action on deals that need your attention
New Pipeline Board view on Opportunity
Toggle between grid and board view
Customize your list
Sum of all Opportunities in this stage
Alert Sales Rep when Opportunity needs attention
Opportunity Workspace Action-oriented workspace to work your deals in flight
Sales Path Customizable guidance to support your sales process
Composer Create records with ease
Quick View Hover over links to view details without ever leaving the page
Highlights Panel See important information at a glance
Sales Path Close Deals Faster with Sales Path
Customizable Add your statuses and stages for leads and opportunities
Guidance for Success Provide coaching in context at each step in the sales process, including helpful scripts, questions to ask, and tips
Key Fields Present important details up top, with the ability to edit
Capture key opportunity information at every stage of the sales process.
Provide relevant content to help reps focus on best practices.
Customize Sales Path to support your sales process
Lead Workspace Drive Process, Productivity, and Collaboration
Publisher to manage tasks, calls, events, and email
Sales Path for leads
Updated notes experience
Updated files experience
Link a Twitter profile to boost connections with prospects
Notes Take detailed notes and relate them to multiple records
Autosave Never lose a detail while you compose your thoughts Rich Text Add bullets, numbered lists, or text formatting to organize your content for easy reference Relate to Multiple Records Relate a single note to an account, contact, opportunity, and more
Notes Home
Navigate to Notes home from the
navigation menu
See text preview in the note list
Keep the note private or relate it to one or multiple Salesforce records
Include rich text in your note
Search your note by title or content
Auto-save your work. No save button!
Notes from Record Home
Drill in to see all notes related to the
record
See text preview in the notes related list
Search your note by title or content
Auto-save your work. No save button!
Include rich text in your note
Relate the same note to more Salesforce records
Notes Related List
Notes Editor
Composer Take action fast on any record
New Task Make a follow-up task on the fly
New Event Quickly create a meeting request Email Compose and send an email, with rich text formatting, attachments, templates, and more
Email Composer Sending an email is a standard Activity for Contacts, Leads, Accounts, and Opportunities
Contact/Lead is populated by default Select from Contact/
Lead/User suggestions, or enter custom email address
Compose email body using rich text, including
hyperlinks
Insert merge fields Preview email body before sending
Attach files or select from Salesforce Files
Email Templates Creating templates is as easy as writing an email. Finding an email is even easier!
One-click access to Insert or Save a Template
Compose your email, save it as a Template
Search for Templates
3 Lists - My Templates, All Templates, Sample
Templates (My Templates is the default)
Tasks View and update all your tasks from one place
Tasks Access your tasks from a convenient Tasks page right from the navigation menu
Master-Detail See your complete task list, and drill into any task, side-by-side
Actions Edit a task, add comments, and change priority, status, and more
Task List
List of tasks
Details about the selected task
Tasks Access your tasks from a convenient Tasks page right from the navigation menu
Master-Detail See your complete task list, and drill into any task, side-by-side
Actions Edit a task, add comments, and change priority, status, and more
Activity Timeline
Publisher actions: Log a Call, New Task,
New Event, Email
Next Steps. Formerly known as Open
Activities
Past Activities. Formerly known as Activity History.
Search Find what you’re looking for fast
Recent Items Drop-down list of your recently-viewed items
Type-Ahead Search Potential matches for your search suggested as you type
Frequently-Used Objects Search results show your most frequently used objects and top results at the top
Lightning Experience and Salesforce Classic Both experiences are available for customers to use
Lightning Experience Salesforce Classic
• The user experience immediately predating Lightning Experience is Salesforce Classic. • Features not yet supported in Lightning Experience are available in Salesforce Classic. • If you’re not ready to migrate all users to Lightning Experience, you can use both Lightning
Experience and Salesforce Classic.
Switching Between Interfaces is Easy Any user can switch between interfaces on demand
Salesforce Basics App Customization
Admin Trail: Starting with Lightning Experience
Lightning Experience Basics Lightning Experience Features
Admin Trail: Migrating to Lightning Experience
App Customization Lite Lighting Experience Rollout
Lighting Experience Rollout
Lightning Experience Basics
Lightning Components Lightning Design System
Lightning Experience Development
Visualforce & Lightning
Salesforce User Basics
Sales Rep Trail: Lightning Experience
Salesforce User Tour
Developer Trail: Lightning Experience
Trailhead is THE place to learn Lightning Experience
Other Sales Cloud features
Other Sales Cloud features
q Exchange Sync q Data.com Prospector q Work.com Goals and Coaching
Exchange Sync
Users work every day in their favorite Contact and Calendar apps
Contacts and Meetings are also stored in Salesforce
Introducing Exchange Sync Enables any Exchange-connected app to sync with Salesforce
Two-way sync
How it works: Server-to-server
Server-based sync engine benefits • Server-to-server sync —
runs in the background, always working
• Any device — Windows, Mac, iOS, Android
• Easy on IT — nothing to install, central management
Set up sync directions, behaviors, and filters for different user populations
Sales Manager wants a record in Salesforce of Sales Reps’ customer meetings (events)
Meeting Scheduler wants to set up events in Salesforce and have them appear in Sales Reps’ Outlook
Sales Rep needs customer contact info available outside of Salesforce
IT Professional needs to enable a sync technology for a diverse set of devices and OS’s
Exchange Sync Configurations
Data.com
Data.com Prospector: Company Hierarchy (open beta)
Visual representation of a company’s full hierarchy - branches, subsidiaries and
divisions Accounts already in Salesforce
are marked with an indicator and an owner, so user can quickly
identify white-space
User can control how deep they need to go in
the hierarchy
Work.com
Work.com
q Thanks, Rewards and Skills q Work.com Goals q Coaching
Thanks - Link directly to Chatter Post
Dynamic Access List
Access related list will only be visible if you are the badge owner or if you have access to give this badge.
Deleting Thanks
Step 1: Delete Chatter Post
Step 2: Go to Badge Details
Step 3: Go to Badge Received
Step 4: Go to Source
Step 5: Delete
Manager Group Access for Coaching Coaching spaces can be easily shared with
the manager hierarchy, making it easy to get
the right level of visibility
Get insights into who’s coaching, who’s not coaching and how
coaching correlates to performance
Manager Group Access for Goals Goals and Metrics can be easily shared with
the manager hierarchy, making it easy to get
the right level of visibility
Get insights into who’s coaching, who’s not coaching and how
coaching correlates to performance
Sales Console Support
Quickly access Coaching from Sales
Console
Quickly access Goals and Metrics from Sales
Console
Service Cloud Enhancements
Service Cloud Enhancements
q Salesforce Console for Service q Case Feed Enhancements q Other Case related enhancements q Live Agent q Service Communities q Knowledge q Social Customer Service
Service Cloud Enhancements – Release Notes
Salesforce Console Enhancements
Winter ‘16 sees a brand new Console, refreshed and modernized. We have focused on the look and feel of the Console to give a consistent experience, normalizing fonts, action buttons, colors and even borders. In addition, icons have been updated to the latest styles.
NEW! Sidebar Components: Background updates to light grey so user focus is on
the record.
NEW! Footer: Font and icon updates.
NEW! Sidebar Components: Font, header, title, actions and icons consistency.
NEW! Updated icons! The Console now uses Salesforce
Lightning icons.
NEW! Uniform component title headers.
NEW! Focused Primary tab is defined extremely clearly with contrasting white background
color. Individual tabs separated by high contrast borders.
NEW! Uniform action region for actions, drop downs, info bubbles,
links etc.
Subtabs keep existing selected and focused states so there’s no conflict with primary tabs.
NEW! Salesforce Lightning Header. This is the same header as the new
Salesforce Lightning experience.
NEW! Search has moved to center justified search box.
NEW! Header text is now replaced by icons.
Sample branded Console Custom header logo, custom header, primary tab and footer
color.
NEW! Search and Quick Create Lookup Component. Create contacts, accounts etc
directly from Case.
NEW! The Knowledge One component is now rendered as a standard component! That means like other standard component it loads fast and is responsive. It automatically sizes itself hides
itself based on available real estate.
NEW! Quick Create Lookup Component. Create contacts, accounts etc directly
from Case.
NEW! All new list view look and feel. Better spacing, better
padding.
NEW! Icon based edit and delete actions. Additional column for bulk
macro results when enabled.
List view retains all the functionality of the existing list
view.
NEW! The new list view is responsive, which means that it looks great in both a full screen
and pinned view.
NEW! Text in row 1 of a pinned list record now wraps to up to 3 lines.
In this example you can see the case subject wraps to a second line so the user can see the full
subject.
NEW! List view in pinned mode now wraps content. First column gets its own full row. Subsequent
columns aligned in row 2.
Ability to quickly navigate in pinned mode retained.
NEW! List view buttons now wrap and align responsively to make best use of real estate in pinned
mode. List views presented as top item in pinned mode (“All Cases” shown
here)
NEW! Edit and delete icons available on hover over list view
record.
NEW! Zoom on pinned list!
Zoomed list view lets you quickly view your list view full screen and more detail quickly. Previously you
had to close all your tabs to get back this view.
New! Just clicking on any item in zoomed list view mode breaks you
out of zoom.
New! Ctrl + clicking on any item let’s you stay in zoomed mode and
keep opening other items!
Case Feed Enhancements
New Feed based Layout
If one unique field is displayed in the Highlight panel,
it’s rendered bigger
Simple orange icon for externally visible feed items New inline Feed
Filters
New publisher Icon style
Search, Create, Update from the Sidebar
Search, Create or Update any Case lookup from the
Sidebar
Create
If the contact isn’t in the list, clicking “New Contact” will display a New form
in the Sidebar.
It’s also possible to create a new
Contact from the Search drop down
Enhanced case feed filters
Filters can be displayed in line under the publisher actions
the filter labels are always visible so the
agent is one click away to switch context and find relevant items
Customize the filtering experience
Filter on Feed item visibility - What the
customer can see vs what other agents see
Filter on any Case child (standard or
custom)
Group multiple communication
channels in one filter
Define your own filter labels and filter
criterias
Other Case Enhancements
New attachments capabilities from the Email publisher
Use Attachments
File Widget Drag and Drop
Drag a file from the File Widget
Drop it into the Email Publisher
Case has its own UI in Lightning Experience
Feed items are displayed right
below the publishers
actions
Detail page is displayed in the
right sidebar
Feed is displayed first, with access to the publisher actions defined in the Case page layouts
Service Cloud Live Agent
Live Agent Enhancements
q Block Sensitive Data in Chats q Let Agents Raise a Flag for Help q Empower Your Supervisors to Assign Skills to Agents q Extreme Makeover II: Live Agent Edition q Time Customers Out After a Period of Inactivity q See IDs of Attached Records in Your Post-Chat Data
Live Agent Enhancements – Release Notes
Sensitive Data Handling Prevent sensitive data from being exchanged and stored in chats
Block specific patterns, such as credit cards, Social Security, phone and account numbers, or even profanity. Remove the text or remove/replace it with preferred characters Block the text from agents, supervisors, customers, or all the above
Let agents raise a virtual “flag” for Supervisors from active chats Supervisors alerted on the Live Agent Supervisor Panel and can immediately monitor and whisper on the chats Either the agent or the supervisor can “lower” the flag when the issue is resolved.
Help your agents get the help they need Raise Flag for Supervisor Assistance
Agent Raise Flag: signal for supervisor
attention while chatting
Supervisors: view flags and can monitor /
whisper to agents
Modernized Customer Chat Experience Brand new look-and-feel for your out-of-the-box customer experience
Participants’ names are bolded and repeat only when the “speaker” changes Agent responses align left, and customer responses align right, to better represent a dialog between the parties Different background colors help distinguish who said what (blue = agent; white = customer) Save and End Chat buttons have more prominent locations Timestamps added.
Automatic Customer Time-Out Don’t leave your agents hanging and save time
Automatically end chats when customers don’t message or respond Specify how long to wait before warning and timing the customer chat out Includes a countdown timer to set customer expectations
Example in Action
Configurations
Automatic Customer Time-Out Example
Setting Explanation Example
Enable Customer Time-Out Turn on the time-out for the button/invite
Customer Time-Out Warning When to warn before timing out At 120 seconds, display and warn the customer the chat will end if they don’t respond
Customer Time-Out When the chat will time-out and end At 180 seconds, end the chat
120 seconds after not getting a message from the customer, the time-
out warning appears
Customer gets a countdown timer that pulsates and the window title changes
Chat ends and customer is presented with a message that it timed out
What else is new in Live Agent:
Attached Record Ids Added to Post Chat Data Post-chat lets you share information with customers at the end of a chat. For example, you can direct customers to another web page, or forward them to a survey about their chat experience Post-chat data has always included details about the chat and now includes the IDs of the Salesforce records attached to the chat, such as the case, contact or lead
Permission to Assign Skills to Users Empower operational staff, not just administrators, to adjust skill assignments. Once upon a time, assigning skills to your agents required a middleman: your administrator. But no more. We’ve added a permission, “Assign Live Agent Skills to Users,” that can give this power to directly to your supervisors (or anyone else who needs it). Users with the perm have access to Setup > Customize > Live Agent > Skills and can update the assigned profiles or users under each skill
Service Communities
Next generation Self-Service Enhancements
q Customizable Templates q Article voting q Multilingual Support
Service Communities – Release Notes
Customizable Templates Drag and drop with custom components now supported in the Community Builder
Library of components
to add to page
Drag and drop components onto the page from the library
Create a new page with a layout of your choice
Build or download custom lightning components to
add to the template
Change component attributes on the right
panel
Koa Template Napili Template
Article Voting Improve your knowledge base with feedback from the community
Community users can now give thumbs up/
down on articles
NOTE: Article voting is only available to logged in community users, not guests.
User votes are stored and reportable in
Salesforce
Multilingual Support Customers can now support a multilingual site and knowledge base
NOTE: Available languages can be set up in the community builder. Label translations can also be uploaded there for desired languages.
Guest users can choose their language from a
picker showing the site’s supported languages.
The default language will be set based on the browser language on first visit and based on cookies for
subsequent visits.
Knowledge
Knowledge Enhancements
q Solve cases faster with Knowledge in the Salesforce1 Mobile App q Reports and Lists of Knowledge Users q Article URLs for Communities in the Salesforce Console Case Feed q Thumbs Up or Down Ratings Count in Your Vote reports q Improved Performance for Knowledge One in the Salesforce Console
Knowledge – Release Notes
Key Capabilities Knowledge Articles GA in Salesforce1 hybrid mobile phone apps (Android & iOS)
Key Capabilities Knowledge Articles GA in Salesforce1 hybrid mobile phone apps (Android & iOS)
Key Capabilities Report on (or create lists of) users with Knowledge User selected in their profile
“Knowledge User” can be used to filter a user report and/or can be displayed in the report.
Key Capabilities Insert Community URLs for Articles in Case Publishers in Console
When selected from the action, this link will take the
user to the Article in the related Community rather
than in the internal org record for the Article.
Key Capabilities Thumbs up/down article rating counts in VoteStat report
Vote Counts: Previously this report only showed counts for stars (1 - 5). However, now, if the Org has switched to Thumbs up / Thumbs down ratings, they will see vote counts for Thumbs up and Thumbs
Down in this report.
Social Customer Service
Social Customer Service Enhancements
q Approve Social Posts Before they are Public q Default Response Handle
Social Customer Service – Release Notes
Social Post Approvals - Agent’s point-of-view Submit your posts to your supervisor and see approval status in the case feed 1. Draft 2. Pending
The green Tweet/Post button is renamed Submit for Approval if you’re required to get posts approved
A colored bar in the case feed clearly indicates the post’s stage within the approval process
When a post is approved, it is automatically published to the social network
3. Approved
Social Post Approvals - Administrator Setup point-of-view Build approval processes for social posts and define which users require approvals
1. Activate the feature 2. Build social post approval process
3. Assign permission set to users
Social Post Approvals - Social Care Supervisor’s point-of-view Approve or reject posts individually or from a list of social posts. A variety of methods are available.
Default Response Handle Choose which managed social account will be the default author for replies
Community Cloud
q Community Builder q Moderation Enhancements q Community Management and Insights
Communities Enhancements
Community Builder Extensibility Drag & Drop components, including custom Lightning Components, to build pages
3a. select from standard components
3b. Build your own custom Lightning components or reuse
Partner built components
3. Add Lightning Components to build your
page
2. Intuitively drag & drop components onto page
regions
1. Create New Page
Community Builder Extensibility Customize Napili Template Navigation with Salesforce Objects, Internal Site Pages, External Links, Topics & Custom Header
Add new Menu Tab here and then
customize on the right side
Makes pages available to public, unauthenticated users and web searches
Each step in configuring the Navigation is scoped by the previous choice
Navigation bar can contain up to 20 tabs
Add custom Header Component: community
part of website navigation
Community Builder - Page Management Override and manage pages for Records, Lists, Home and more
New Page Management option
for designers
Manage all standard and custom pages
Admins can customize the navigation menu beyond topics Napili Template Extensibility (end-user)
Ability to expose standard objects
(Accounts, Contacts, Cases, Tasks &
Events) and Custom Objects
Ability to add tabs that link to pages in the
template or external links
Users can access object list views* Napili Template Extensibility (end-user)
Users can view standard list views and custom list views shared with them
Users can view their records and go into the record detail view
User can create a new record with the right permissions
(supports record type)
*limited to accounts, contacts, custom objects and cases
Users can view record detailed pages and collaborate on records* Napili Template Extensibility (end-user)
Record headline
Record detail view Related list
Chatter publisher (text/content post) and feed for
record collaboration
Record detail page determined by the
page layout
*limited to accounts, contacts, custom objects and cases
Moderators can create keyword lists in seconds Community Moderation
Moderators can create criteria (keywords list) for different purposes
Moderators can create moderation rules to block, replace, or flag user content Community Moderation
Moderator can create multiple rules to moderate
user-generated content
Moderator can add multiple criteria
When a matching keyword is found, one can block the contribution (user message customizable), replace the
keyword with “*”, or flag the post
Rule can be active or inactive
Article Management Community managers can add topics to any article
New “Article Management” page
Click on the pencil icon to see article details and manage the topics on the
article
Select data categories to filter articles
Admin can install the Communities package to get OOTB insights and dashboards
New Communities Package
Admin need to install the Winter’16 version of the Communities Dashboard package to get
Insights reports and the new dashboards
Insights report folders OOTB Insights reports installed with the package
New row in dashboard settings to setup the console
home dashboard
OOTB Insights pages installed by the package
Moderators get a health dashboard on the console home page
Console Dashboards
Dashboard installed by package
One-click to update the dashboard (title,
metrics, charts)
View into Community health metrics
View into Community trending charts
(adoption, engagement)
Insight let community managers monitor recent activity from the console
Community Insights
Click to view the member profile
Each insight page comes with a set of pre-
built insight reports
View adoption and engagement metrics
OOTB Insights pages installed by the package
Insight are easy to setup and each report can be customized in one-click!
Community Insights (cont’d)
Admin simply needs to map the insight page to a report folder to expose
all insights reports
Admins can add, remove, or update
Insights mapping from the settings page
Moderators can edit the insight report in one click to add/remove a column or update the report filter The package installs 6
Insights pages and reports
Chatter
q New Groups user Interface in Lightning Experience q Profiles in Lightening Experience q Rich text Feed posts q @mentioning Groups on Records q Redesigned Email Notifications
Chatter Enhancements
Groups in Lightning Experience A clean, elegant new look for Chatter groups in Lightning Experience. A distinctive banner indicates each type of group.
Profiles in Lightning Experience
A clean, elegant new look for Profiles in Lightning Experience. Simply click the “User Detail” button on a profile to access the User Record.
Rich Text Feed Posts via UI & API
Rich Text posts in Winter ‘16 support the following features:
1. Bold 2. Italics 3. Underline 4. Strikethrough 5. Numbered Lists 6. Bulleted Lists 7. Remove Formatting 8. Editing 9. Topics 10. At mentions
@ Mention Group on Records
If you @mention a group from the feed on a record, the record will show up in a related list on the group. This makes it extremely easy to use a group to collaborate on one or more records. The group also shows up on the record as well on the groups card.
Files
q Reinvented Files in Lightning Experience q Dramatically increased speed and quality of the file pre-viewer q Files Connect in Communities q Freeze Resharing
Files Enhancements
Connected, Compelling & Completely Unified Files Experience in Lightning
File Home Central place where users can find and get access to all their files. Views included in the Winter 16 release include “Recently Viewed”, “Owned by Me”, “Shared with Me” and “Recent”.
Files Detail Page A details page which admins can configure in terms of page layout and where users can learn more about any particular file
File Preview Player Enjoy Fast, Beautiful File Previews
Quick Access to Download, Upload New Version, Delete, and File Details
Crystal-Clear Render Quality
Page or Scroll Continuously Through Documents
HTML 5 based. SVG Previews. No more Adobe Flash
Files Connect in Communities Collaborate on external files with customers & partners
Freeze Resharing
All users can see frozen status if a file is frozen. File Owners can share frozen files
Salesforce App Cloud Note: For a comprehensive review of developer features, please go to https://developer.salesforce.com/releases/release/Winter16
Authentication
New Login Experience
New Login screen
New User switcher
Link your salesforce account with a 3rd party auth. provider
Change password
Lightning App Launcher
● Maintains consistent Lightning feel
● Enables drag and drop functionality
● Enables search for connected apps
Setup
● Enables easy drag and drop of connected apps
● Enables admin one-click visibility of connected apps for users
Thank you