winter 16 webinar slide deck

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Salesforce Release Webinar Winter 16 Clive Platt,Service Manager www.linkedin.com/in/cliveplatt Keir Bowden, Chief Technical Officer www.linkedin.com/in/keirbowden @bob_buzzard Problems with the webinar software? Email [email protected]

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Salesforce Release Webinar

Winter 16

Clive Platt,Service Manager www.linkedin.com/in/cliveplatt

Keir Bowden, Chief Technical Officer www.linkedin.com/in/keirbowden @bob_buzzard

Problems with the webinar software?

Email [email protected]

Agenda •  Salesforce Winter 16 Release

–  Lightning Experience –  Lightning Components –  Service Cloud –  Mobile –  Communities –  Chatter –  Platform

•  Q&A

Winter 16 Release

Lightning Experience

Introduction •  Completely new UI

•  Winter 16 Sales focus

•  Built with Lightning Components

•  Existing UI renamed ‘classic’

Supported Browsers •  Internet Explorer 11

•  Latest stable Firefox

•  Latest stable Chrome

•  Safari 8 on Mac OS X

•  Other versions will redirect to classic

Home Page Performance  

Chart  

Key  Account  Insights  

Recently  Accessed  Records  

Top  Value  Open  

Opportuni=es    

Due/Overdue  Tasks,  Neglected  Opportuni=es  

Opportunity Workspace

Key  fields  for  stage  

Guidance  

Visual  progress  indicator  

Related  lists  

Composer  

Tabbed  interface  

Opportunity Board

Total  value  by  Stage  

Drag  and  drop  to  

change  stage  Alerts  provide  guidance  

Lead Workspace

Visual  progress  indicator  

Composer  

Key  fields  for  stage  

Guidance  

Social  

Tabbed  interface  

Accounts

Tabbed  interface  

Insights  

Highlights  

Log  ac=vi=es  

Future  and  past  

ac=vi=es  

Person  accounts  NOT  supported  

Charts in List Views

Ver=cal  bar  Horizontal  bar    

Donut  

Dashboards Mul=ple  column  span  

Nine  columns  

Drag  and  drop  

Drag  to  resize  

App Launcher

LightningX –More Information •  Existing customisations

–  http://sforce.co/1M1TNbA

•  Compare LightningX and Classic –  http://sforce.co/1haRE4N

•  What’s not in LightningX (yet!) –  http://sforce.co/1JCOkWS

Lightning Components

Lightning Components •  GA across all platforms

•  Requires My Domain

•  Canvas app component

•  Use in Visualforce pages

Service Cloud

Live Agent •  Block sensitive data

•  Raise a flag for help

•  Assign agent skills permission

•  Inactive timeout

Other •  Entitlements track stopped time

•  Quick actions on assets

•  Knowledge –  Reports/list of knowledge users –  Access from Android device

Mobile

Salesforce1 •  Android 4.4 or greater

•  /one/one.app no longer works –  Taken over by LightningX

•  Infinite scroll

Salesforce1 •  Chatter Groups

–  Delete group –  Manage membership requests –  Manage chatter notifications

•  View related files from records

Duplicate Flagging

Dashboard Notifications

Enhanced Notes

Communities

Communities •  Flag private messages as inappropriate

•  Moderate community content –  Posts and/or comments

Sharing File Sends Message

Communities •  Limit file visibility

–  Only members of same community –  User sharing must be private

•  Partner import accounts/contacts/leads

•  New login look and feel

Chatter

Freeze Sharing

Freeze Sharing

Disable Salesforce File Posting

Mention Group

Other •  Triggers on files

•  Triggers for group records

•  Rich text posts

•  Mute posts –  Hides posts and updates –  Can still view from sidebar

Platform

Limits Changes •  Roll up summary limit 25

–  was 10

•  Custom multi-select picklist limit 500 values –  was 150

Process Builder •  Schedule groups of actions

•  Jobs are batched to avoid governor limits

•  Scheduled actions based on current data

•  Schedule must have actions to activate

Deployments •  Choose test options for change sets

•  Auto activate refreshed sandbox

•  New Manage Sandbox permission

•  Improved sandbox copy engine

Login Page

Security •  Can’t approve oauth using ‘login as’

•  Confirmation if username and password supplied via URL parameters

•  My Domain name restrictions –  Subdomains != www | salesforce | heroku –  Cannot start with = root | status

More Information •  http://sforce.co/1IZd1N2

•  Release Notes

•  Feature Videos

•  Training

Questions

Contact Us

www.brightgen.com [email protected] 01376 520578 @brightgen facebook.com/BrightGen