salesforce sales automation
Post on 14-Sep-2014
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DESCRIPTION
Only salesforce.com offers an on-demand solution that meets the varied needs of everyone from small businesses to large, global organizations. Salesforce SFA provides your sales team with a complete customer view that is shared with support and marketing in real time, so you can track and optimize your pipeline and ultimately close more deals. At a glance, here is some of the key features of Sales Cloud: 1. Account & Contact Management 2. Marketing and Lead Management 3. Opportunities Management 4. Activity management. 5. Report and Analytic 6. Forecasting 7. Approvals and workflow 8. Chatter 9. Integrated Content librariesTRANSCRIPT
About SaasTen Technologies
• We are one of the pioneer in cloud computing consulting. • We are an leading partner of Salesforce.com and Google
Enterprise, prominent cloud player in the world. • We have extensive and proven experience and know-how in
on-demand implementation and integration in various industry.
• Strong local implementation support. • We have good understanding of local needs. • Faster Implementation with “No Intricacy”. • We put our customer need at first. • Offers expertise – led solutions for :
Customer Relationship Management
Telemarketing
Loyalty / Reward Management
Social Enterprise
Cloud Integration Service
Mobile Cloud Application
Vision
To create business value for our clients through innovative Cloud Services and new strategic business initiative, supported by industry best practice and modern technology.
Mission
To be the preferred Cloud Computing Solutions Provider and Consulting in Indonesia with innovative and affordable solution.
Our Vision & Mission
Build
& Fix
Unit Testing
Demo
• Requirement Confirmation • Analysis and
•Design
•Setup and customize • Build & Development
•Integration •Demo
•User Training
• Admin Training
• SIT Testing • UAT Testing
• Go Live •Project Wrap up
• Warranty Support
Discovery Configure & Build Training Testing Wrap Up
Got
Bug
Fixing Testing
“..with Iterative Approach to
ensure better Accuracy &
Quality of our
implementation...”
Our Methodology
#1 in Cloud Computing and CRM
#1 World’s #1
CRM
Cloud
Computing
Innovation
2011, 2012
Benefits of Multi-Tenant Cloud Computing:
Fast Easy Open Flexible Trusted
No Hardware
No Software
Automatic Upgrades
Scalable
Any Device
Data Portability
Transparency
Real-time Status
App Marketplace
Extensible
Enterprise
Cloud Computing
Open: Access Your Data Anywhere, Anytime
50% Of All
Transactions
API: Nearly
HTML5 app runs on any device (iPad today)
Intuitive interface built for users on the go
Optimized for touch – tap, scroll, swipe
Any Data
Salesforce API
Any Device
Salesforce Touch
Simple, powerful & secure API’s
SOAP, REST, Bulk, Metadata, Apex &
Visualforce
Salesforce
Chatter
Data.com
Multi-Tenant Infrastructure
Sales Cloud
Service Cloud
Marketing Cloud AppExchange
Data Model
Force.com Heroku Touch
Work.com
Any Social Network
Any Device
Back End Systems
Any App
AppExchange Apps
ERP
Finance
Public or Private Apps
Connected Products
Connected Partners
Connected Employees
Connected Customers
Communities
World’s #1 Sales Application
Close more deals to grow your business
#1 World’s #1
CRM
Cloud
Computing
Innovation
2011, 2012
The Sales Cloud is the proven market and product leader. We’ve received recognition from analyst groups like IDC, Gartner, and Forrester, as well as awards from various publications and organizations that rate these sales automation applications. Most importantly though, we’ve helped over 100,000 customers across every industry and vertical achieve success with the Sales Cloud.
Close Every Deal with the Sales Cloud
Connected Products
Connected Employees
Connected Partners
Connected Customers
Missed Target
Hard to Succeed when Sales is Disconnected
Limited
Insights
No lead routing
Poor data quality
No social insights
No mobile access
Hard to find information & experts
Time wasted on emails & approvals
Inconsistent selling process
Limited coaching and feedback
Limited automation
Lack of reporting flexibility
No real-time visibility
Too many spreadsheets
Not Enough
Pipeline
Not Enough
Time Selling
Underperforming
Reps
Disconnected
Systems
Disconnected
from Marketing
Disconnected
Reps
Disconnected
Process
Accounts & Contacts
Integrated Content Library
AppExchange
Email & Productivity
Real-Time Approvals & Workflow
Partners
Genius
Forecasting & Analytics
Opportunities
Leads & Campaigns
Find and Connect to New Customers Faster
Get more and better leads directly inside Salesforce
Accounts and contacts in one click
Leading business data
Cross-sell and up-sell
+26% Increase in sales
opportunities
Jason AbramsOffice Manager
United Partners | Chicago IL 6/1/2013
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Jacob AbramsLead Usability Analyst
United Partners | Chicago IL
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United Partners | Chicago IL
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Follow up on the best leads faster
Give reps their own automated 1:1 marketer
Engage teams earlier into buying process
Engage the Best Leads at the Moment of Interest
Create a better pipeline of quality leads
Convert Prospects to Customers Faster
Score and route leads
Align and maximize lead generation
Track the entire pipeline from lead to close
Optimize selling from lead to close
+38% Improved lead conversion rate
Track Every Customer Interaction
Real-time customer updates
Insights from every touch-point
Collaboration in context
Sell more effectively with social intelligence
Increase Sales
Productivity
Automatically clean accounts and contacts
Enrich accounts with D&B profiles
Get real-time updates and alerts
Focus on revenue generating activities
+27% Data quality with
Data.com
Increase Selling Time with Accurate Data
Connect Reps to Experts, Insights, and Customers with Chatter
Instant communication with experts
Collaboration on proposals, dashboards, and more
Private deal rooms with customers and partners
Improve sales productivity and effectiveness
+36% Sales productivity
Boost Inside Sales Productivity
Get all your information on one customer data desktop
Get instant insights pushed to your screen
Deliver your apps and the AppExchange into the console
Supercharge inside selling performance
More Time Selling with Salesforce Console for Sales
Sell from Anywhere on Any Device
Stay productive on the go
+34% Improved sales productivity
with mobile
All Your CRM
All Your Customizations
Today App
All Your Custom Apps
Connect and collaborate anywhere
Access CRM, custom apps & AppExchange apps
Manage your day with Today
Notifications Platform
Publisher
Salesforce1 Mobile App
Turn More Opportunities into Closed Business
Deal updates and collaboration in context
Best-practice opportunity management processes
Complete pipeline visibility
Quickly update and share opportunity details as a team
+26% Higher close rates
Improve Rep
Performance
Automate Sales Processes
Business process design with drag & drop simplicity
Real-time approvals from Chatter feeds
Automate price approvals, expenses and more
Help your reps take the right actions at the right time
Coach and Reward Performance with Work.com
Shared goals and real-time coaching
Recognition and real rewards
Fast and easy performance summaries
Align sales teams and improve effectiveness
+38% Increase in sales coaching
2,000+ cloud & mobile apps
Solutions for every business requirement
Fast and simple access
Extend the Sales Cloud with the AppExchange
Transform your business with powerful apps
2 million+ Installs
Complete
Insight
Real-time, automatic roll-ups
Quota attainment visibility
Collaboration with teams
Forecast Accurately as a Team
+45% Improved forecast
accuracy
Gain a complete, real-time view of team forecasts
View any data from across your business on any device
Instantly group and categorize deals
Identify opportunities to drive sales higher
Gain the Insight to Increase Sales with Analytics
Model your business in Salesforce and make smarter decisions
User-built dashboards
Drill-down into data
Access insights anywhere
Drive Sales Performance with Real-Time Dashboards
Get a complete picture of your business at a glance
Automated deal registration & management
Private, branded communities
Real-time insight into channel performance
Manage the Full Partner Lifecycle
+33% Channel win rate
Collaborate with partners and drive more deals
Create Flexibility for Your Growing Business
Integrate with back-office applications
Extend your sales process to meet your needs
Automate sales processes and workflows
Innovate with enterprise security, reliability and scale
ERP Any
System
1.2 billion+ Transactions every day
With the Sales Cloud, you connect to your customers, employees, partners, and products to ensure that your team can close every deal. By connecting to your customers, you can collaborate with them, share files, and build communities that foster longer term relationships and more sales over time. By connecting employees in the sales cloud, you can bring the right employees into deals to help close deals faster. The best sales people often leverage many experts in their company that aren’t in sales. They are experts in products, finance, and service. For many companies, selling means working closely with partners, sharing product information, leads, and deal information across a community of partner organizations. And finally, if you have products with data that you can connect to your communities and networks, you can identify service and potential cross-sell and up-sell opportunities.
Month-to-Date Trending Closed Business by Month Top Sales RepsTop 10 Deals
Presentation Visit Booking Won / ClosingYes
No
Open Opportunities
You can monitor your opportunities reports and dashboards to keep track
of your top deals and prioritize your time.
Customize Salesforce to fit your internal sales methodologies and processes, making it easier to monitor your sales pipeline.
Use email marketing and call downs to re-market to your archived opportunities.
Keep an archive of your dead opportunities.
Salesforce gives your entire company a 360-degree view of your customers and facilitates collaboration across your
organization, helping you build strong, lasting customer relationships.
Sales
Support
Marketing
New Customers
Sales Process Opportunity Management and closing
Close deals faster by providing a single place for updating deal information, tracking
opportunity milestones, and recording sales interactions. Easily analyze your sales
pipeline so you can quickly identify and eliminate any bottlenecks in the sales cycle.
Real-Time Analytics
Real-Time Visibility with Easy to Create Reports
Customizable by Business Users
Real-Time Reporting
Integrated Analytics Across All Apps
Security Controls
Mobile Access
Email Dashboard Delivery
Real-Time Updates
Real-Time Updates
Win Rate
+26%
Sales Productivity
+36% Lead Conversion
+38% Forecast Accuracy
+45% +28% Sales
The Sales Cloud is helping companies grow their businesses across every major metric. Our customers have seen, on average, a 28% increase in close rate, 38% increase in lead conversion… And of course all of these metrics lead to the most important metric, which is an increase in sales.