sales force training and development
DESCRIPTION
Maximize the potential of your sales force by using Proven, Practical, and Powerful Solutions.Sales Training, Leadership training, mobile sales force training, C Suite Selling,TRANSCRIPT
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unleashing PERFORMANCE maximizing POTENTIAL
www.MatrixAchievement.com
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1 what makes us different? 2 who we are 3 accelerated revenue track (A.R.T.) 4 sampling of the A.R.T. process 5 PAIDA™ consulting services 6 LIGER interviewing instrument 7 sales training 8 sales programs 9 management training
10 manager programs11 mx sales coach for sales professionals12 how mx sales coach works13 mx sales coach for managers14 mx sales coach manager benefits15 professional competencies of mx sales coach16 testimonials
table
of CO
NTEN
TS
Matrix Achievement presents a proprietary and synthesized
“end to end” platform solution that allows you to:
▪ Compress “time” to effectiveness ▪ Protect margins ▪ Increase sales ▪ Reduce key talent turnover ▪ Hire and sustain the “right” talent ▪ Compress sales cycles ▪ Build customer loyalty ▪ Track revenue impact of training dollars
WELCOME to the new world of PROVEN, practical and POWERFUL solutions.
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Our partners bring more than 70 years of successful
sales, marketing, senior management and executive
level experience. Our team is comprised of adult learning
professionals, former sales executives, and content experts.
▪ Attained success with Fortune 500, mid-size, and start-up companies
▪ Trained & developed more than 13,000 sales people and 1,400+ managers
▪ Utilizes experts in your specific industry
who W
E ARE
what
make
s us
DIFF
EREN
T?
Matrix Achievement Group is the only comprehensive “end to
end” integrated solutions platform that provides cost-effective
and measurable results.
▪ Candidate selection instruments ▪ Diagnostics for the sales force and sales person ▪ Customized content from industry experts ▪ Reinforcement mechanisms for skill adoption and retention ▪ Resources to equip & engage managers to develop their teams ▪ Tailored on-going development ▪ Live facilitation
TALENT DIAGNOSTICS / talent selection / TALENT DEVELOPMENT
TAILORED SOLUTION for a COMPETITIVE ADVANTAGEMatrix Achievement provides consulting, training,
and online training solutions for sales professionals
and managers. Our comprehensive sales force solutions
help you unleash maximum performance for achieving
your business objectives.
DEVELOPED by EXPERTS, DRIVEN by EXPERIENCE
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At Matrix Achievement, we give you a variety of
development initiatives. All of them are designed to
increase the overall performance of your sales team so
they can achieve your business goals. You’ll be able to
discover unknown business challenges and then be guided
to overcome them. The best thing about our customized
processes? They can be replicated for continual success.
Acce
lerate
d Rev
enue
Tra
ck (A
.R.T.)
NOT THE typical “QUICK-FIX”, but a CUSTOMIZED PROCESS
▪ Perform a needs analysis of your current environment (customers, products, primary and secondary competitors).
▪ Identify the sales skills necessary to be successful in your company’s unique environment.
▪ Focus learning and development on the competency gaps. Integrate multiple best-of-breed concepts to drive the learning.
▪ Map out ongoing reinforcement mechanisms prior to delivery of the first learning programs.
▪ Integrate multiple learning styles into content to be delivered to ensure that all participants understand the message.
▪ Provide the right information to the right person at the point of selling.
▪ Deliver at the right “time” in their career.
PROV
EN an
d POW
ERFU
L
sampling of the A.R.T. PROCESS
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65
PAID
A™ co
nsult
ing se
rvice
LIGER
inter
viewi
ng
instru
ment
PAIDA™ establishes the best practices to improve
individual sales call performance. This service covers:
identifying critical components associated with rapport
building, creating interest, customer behaviors, probing,
demonstrating value, and advancing commitment.
Sales Force Competency
With this analysis, Matrix uses more than 125 questions
that can be customized to uncover the impediments of
driving revenue. It then provides solutions necessary to
unlock your sales force’s performance potential.
building customer LOYALTY Matrix commissioned behavioral scientists to develop
LIGER, an innovative sales interviewing tool to assist
managers in determining the best hire, as well as sustain
and/or increase the level of talent in their organization.
Here are the main features of LIGER:
▪ Matches the candidate’s performance probability dimensions to those of your company’s top performers
▪ Provides the hiring manager with interview strategies and questions that have been customized for that specific candidate
▪ Provides the hiring manager with a post-hire development plan based on the candidate’s strengths and weaknesses
hire the RIGHT TALENT; DIAGNOSE current talent.
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Matrix Achievement goes beyond merely offering training
“events”, we bring fragmented processes and skills back into
alignment for maximum sales performance. True performance
development involves incorporating reinforcement and
feedback that drives motivation and retention throughout the
entire sales force, at every level.
Remember, we’ve trained more than 13,000 sales professionals.
sales
TRAIN
ING
develop SKILLS. get RESULTS. Currently, Matrix offers more than 13 selling skills programs.
Here is a sample of our skill development initiatives:
▪ The Best Seller ▪ Negotiations ▪ Executive Level Selling ▪ Complex Sale ▪ Territory Planning ▪ Selling Customer Value and Profitability ▪ Selling to Committees
SALE
S PRO
GRAM
S
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MAN
AGEM
ENT t
raini
ng
For managers, more than 16 programs have been
created for specific development areas. Here are some:
▪ Performance Coaching I and II ▪ Analyzing and Assessing Sales Rep Competencies ▪ Interviewing and Hiring ▪ Field Mentoring: EI and Increased Sales ▪ Presentation Skills ▪ Critical Problem Solving/Decision Making ▪ Team Building: Cornerstone of High Performance ▪ Developing Intuitive Decision Making Skills ▪ Navigating Change Management ▪ Customized Management Programs ▪ Product Management Training
MAN
AGER
prog
rams
Managers are the heart of the business and the motivating
force of their sales people. From the very start of making
the right hire, to developing your current talent, to making
sure profit margins are retained…our programs assist in all
functions of critical management practices.
Remember, we’ve trained more than 1,400 managers.
provide VALUE as a MANAGER. MAKE your BUSINESS thrive.
HIT YOUR NUMBERS / hire talent / DEVELOP TALENT
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Sales people aren’t identical, so their training shouldn’t be
either. MX Sales Coach is your customized performance
solution. MX Sales Coach provides participants access to
sales evaluations and training tools such as assessment
tests, podcasts and specialized PDF documents. Here are
just some of the benefits:
▪ Increase sales and hit your numbers ▪ Learn your strengths & weaknesses ▪ Attain higher margins and quota ▪ Compress sales cycles ▪ Build customer loyalty
MX S
ALES
COAC
H for
sales
profe
ssion
als
Step 1: Identify
Take the Sales Obstacle Assessment that
identifies skill gaps against 19 professional selling
competencies. This diagnostic tool automatically
generates a tailored training plan that highlights
opportunities for skill development.
Step 2: Develop
Inside your tailored report, MX Sales Coach
automatically populates training content that
is made specifically for you from a selection of
more than 88 audio files and 93 hardcopy action
guides. Your customized plan will provide you with
short skill insights and action steps to drive revenue
impact. Videos of the sales force’s best practices are
conveniently stored for future use and mobile 24/7
access. You can get the right information you need
seconds before making a sales call.
Step 3: Achieve
Track the direct impact on your sales and income from
your increased skill proficiency.
how
MX S
ALES
coac
h WOR
KSIDENTIFY. DEVELOP. ACHIEVE.
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MX
sales
coac
h for
MAN
AGER
SDiagnostic tools help managers identify the
competency needs of the sales individual and team.
You receive an aggregated report that indicates the
common skill gaps across all team members. Our
assessments also give insight on how each person
prefers to be managed so you can maximize their
potential. With this program, everyone receives
advantages:
▪ Tailored to the individual ▪ Mobile self-development for your team (24/7) ▪ Drives motivation, adoption and retention of new skills ▪ Provides targeted content for team meetings ▪ Allows you to collect and store best practices (stop
reinventing the wheel) ▪ Establishes culture of performance ▪ Employee recognition ▪ Continuous Development
- MX Sales Coach provides the platform and automated process for keeping your sales people engaged and progressing
mx sa
les co
ach
mana
ger B
ENEF
ITS
Do you have the tools and resources to create a high-
performing team?
Without the right people, or an effective process to engage them, your sales will always struggle. As a manager, this is what we will help you achieve:
▪ Hire the right talent ▪ Diagnose your current talent ▪ Increase sales force performance while reducing costs ▪ Compress the time it takes to develop your team ▪ Convert competitive business ▪ Track the impact of your employees’ training
Manager’s login view (www.MXSalesCoach.com)
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The 20 Professional Selling Competencies of MX Sales Coach:
▪ Multiple Influencer Sale ▪ Approaching/Starting
the Call ▪ Goal Setting ▪ Demonstrating Value ▪ Time Management ▪ Pre-Call Planning ▪ Consultative Selling ▪ Prospecting ▪ Qualifying ▪ Discovering Pain & Need
Also includes: Attitude, Motivation, and Superstar Ingredients
profe
ssion
al co
mpete
ncies
of
MX S
ALES
COAC
H “A powerful combination that is fun and results-oriented. This
is truly ongoing training that can be implemented in the real
world versus reading a book or going through a traditional
training class.” - Richard Whiddon, VP of Sales
“We formerly had a tendency to react and reduce pricing
when a customer started asking for that 10% discount. After
this course, I approached my largest target again. The call
went smoothly and I felt in control, confident, and gained
their immediate attention. No longer was I just a vendor to
them, I was a true business partner.” Jon R. Brower, Corporate
Key Account Manager
“MX Sales Coach has captured the best ideas and techniques used
in the sales profession, and managed to translate them into easy-
to-apply fundamentals. I have since added many of the logical
principles to my sales toolbox.” Erik O’Borsky, CEO, CCS
“Very powerful and more important, very useful.” Phil Lucey, AVP
“MX Sales Coach is just what I’ve been looking for...a tool where I can
find the answer to questions and scenarios that I experience on a
daily basis.” Thomas Hornstrup, Regional Manager, Europe
TEST
IMON
IALS
Additionally, we can help you create & load your own customized content on MX Sales Coach. Ask us about this.
▪ Science of Persuasion ▪ Rejection Resilience ▪ Emotional Intelligence/
Self-Management ▪ Conflict Management ▪ Listening Skills ▪ Getting Key Appointments ▪ Post-Call Review ▪ Advance the Sale ▪ Closing the Sale ▪ Negotiations
Manager’s login view (www.MXSalesCoach.com)
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Matrix Achievement Group9245 Poplar Ave., Suite 8 #206 / Germantown, TN [email protected] / 800.772.1172 / 901.756.7613
www.MatrixAchievement.com
Are you ready to unleash your team’s performance? Call us.