safe touch security services
DESCRIPTION
SafeTouch Securtiy Services provides alarm and monitoring services to consumers in Savannah, GA and in Florida in Orlando, Jacksonville,TRANSCRIPT
SafeTouch Security Systems
SafeTouch was established over 30 years ago by Lester Jackson. They now provide security services to as a GE Security Authorized Dealer from locations in Savannah, GA, and in Florida in Tampa, Tallahassee, Orlando, and Jacksonville, where they are the largest security provider. SafeTouch performs all services, including installations in house, without the use sub-contracting or any third-party services. SafeTouch claims this helps them to provide trained, caring and responsive service. A very affordable option, customers can obtain a quality home security system with GE Equipment and no money down, based on a 36-month agreement. Unfortunately, their services are only available to areas surrounding those cities listed above.
SafeTouch Security Systems
• $0 upfront Costs
• $29.95 monthly monitoring price, if prepaid for 36 months
• 36-month contracts
• Standard monitoring response time
• Limited customer support
• GE equipment
• Guaranteed 45 second response time
SafeTouch Security Systems
SafeTouch Security Systems is a GE Security Authorized Dealer. As a GE dealer, SafeTouch provides reliable and affordable equipment. As a added benefit, they provide a lifetime parts and labor warranty on their equipment. They will fix or replace any failed component for free so long as it was not caused by negligence. Equipment they provide includes:
• Hybrid control panel • Pet immune motion detector • Yard signs and stickers • Lifetime parts & labor warranty • Interior siren
• 96 zone coverage • 8 entry alerts • RJ cord • Two-way voice backup power
Installation will always be performed by one of SafeTouch’s own professional installation technicians. They choose not to use sub-contractors or third-party services. Installation willl typically be completed within 24-48 hours. While choosing not to outsource helps SafeTouch to control quality and service expectations, some customers have complained that installations were a headache. Complainants claim they were left without properly functioning equipment.
Our security experts have noted several flags related to SafeTouch. Limited to Georgia and Florida, SafeTouch is not a national company and provides services only to select areas in those states. They also require customers to prepay their 36-month agreement in order to take advantage of some of their best deals, such as the $29.95 per month pricing. Each of these are flags and limit who we could recommend SafeTouch Security Services to. Common complaints regarding SafeTouch include problems with customer service and difficulty contacting a representative, installation issues and problems with automatic service renewal that locks customers into additional months of service.
SafeTouch has remained in business for over 30 years and has a solid track record. Complaints are minimal considering the size of their customer base. If you are located in Savannah, GA, or in Florida in Tampa, Tallahassee, Orlando, or Jacksonville we recommend considering SafeTouch. However before signing up for anything, be sure to carefully read any contracts and understand cancellation, renewal and service policies.
