rz20 e-mail on alert instruction

7/31/2019 RZ20 E-Mail on Alert Instruction

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1.0 RZ20 Central Monitoring and e-mail on alert instruction

This document describes how to configure central monitoring and e-mail on alert.

2.0 RZ20 Central Monitoring

First of all you have to create the RFC connections on the Central system. Go to transactionSM59 and create the RFC destinations Analyze and collect data. Use Solution Manager as thecentral system; if solution manager is not available in the landscape you should use theProduction environment as the Central system.

Start to create <SID>_RZ20_ANALYZE RFC connection of type 3. SID should be the remotesystem which you want to monitor centrally. Use the following description for the analyze RFCdestination: RFC destination for executing the analysis method. Save the destination. Enter

the target host and the system number and save the destination again.

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Click on the Logon/Security tab and fill in the logon information. Enter the default logon client anduse the user saptcc. Enter the password for the user saptcc and save the destination again.

Finally test the connection.

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Create the collect RFC destination. Run transaction SM59 and create the RFC destination. Fill in

the RFC destination <SID>_RZ20_COLLECT. The RFC connection should be of type 3. Thedescription should be: RFC destination for data collection. Save the destination. Fill in theremote target host and system number and save the destination again.

Open the tab page Logon/Security. Use the default client as the log on client and use the user CSMREG. The password should be ferrari3. Finally save the destination and test the connection.

2.1 Create CSMREG User on the remote system

Create the CSMREG User on the system which you want to monitor centrally, use transactionRZ21. Go to technical infrastructure, configure central system and create CSMREG user. Use thepassword ferrari3.

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2.2 Table ALSYSTEMS

Create an entry for the systems you want to monitor on the central system in table ALSYSTEMS.Run transaction RZ21. Go to Technical infrastructure, create remote monitoring entry.

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Enter the Target system ID and the RFC destinations of the remote system. Target ID nameconvention is <SID>_RZ20. Enter the RFC destination for the data collecting and the executing Analysis Method. And save the entries.

2.2 Create Monitor Set

Default name for the monitor set should be NL <CUSTOMER> <SID>. Run transaction RZ20, goto extras and activate maintenance function. Create a new monitor set, use the standard nameconvention. Create the monitor set under the folder my favorites.

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Now you can start to create a new monitor (Virtual Node) in the monitor set and use the RZ20template to define the MTE’s and the thresholds. You should use the <SID>_RZ20 selectableMTE to create the virtual nodes you want to define. See screenshot below:

2.3 Create Monitor in Monitor Set

Use the template RZ20 which describes the default monitors (Virtual Nodes) which should becreated in generally. The template RZ20 can be found on the IMS$ in the folder template RZ20.

Click on the monitor set and create a new monitor (Virtual Node).

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You are now in the screen generate monitor design; click on new monitor and create a (VirtualNode).

Continue and edit the name Database.

Repeat these steps for the virtual node Operating system and the Dialog_<Instance Name>. Nowyou have created the three virtual nodes. Save the entries and the following pop up appears.

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Edit the following name Quick Win System Check and continue. Now you have created themonitor and the virtual nodes which belong to this monitor. See screenshot below.

Change the monitor and search for the MTE which you want to add to the virtual node. For example if you want to add the MTE Update Errors to the virtual node Dialog_<Instance Name>,expand the virtual node Dialog_<Instance Name> and expand the selectable MTE and the SID.

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Select the MTE AbapErrorInUpdate.

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Repeat these steps for all MTE’s you want to add to the monitor and the virtual nodeDialog_<Instance_Name>. Save the monitor and repeat these steps for the virtual node Database

and Operating System.

2.4 Set Thresholds on MTE

When finished creating the virtual nodes in the monitor set, you should set the thresholds,according to the Template RZ20 for any MTE if applicable. For example if you would like to setthe Thresholds for the MTE R3SpoolWaitTime; double click on the virtual nodeDialog_<Instance_Name>, click on the MTE Waittime and click on properties. The followingscreen is displayed:

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In the PerformanceAttribute page you can set the thresholds values. Change the valuesaccordingly to the Template RZ20. Repeat these steps for any MTE, if applicable.

3.0 E-mail on alert

This chapter explains how to configure e-mail on alert.

3.1 SMTP

First of all check whether the SMTP service is active; otherwise you will not be able to send e-mailto an internet address. Run transaction smicm , goto and click on services.RZ11 rdisp/start_icman = true

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The above screen shows that the SMTP protocol is active.

3.2 Configure e-mail on alert (SAPconnect)

Log on to the local system in client 000. Run transaction scot and configure the SMTP node.

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Double click on the SMTP node and configure the node in such a way that it can be used to sende-mail.

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Activate the node, click on the node in use. The mail host should be 172.18.102.11 which islocated in Hoofddorp. The mail host is a relay host and will forward any e-mail to our Microsoft

exchange server. The relay host can only be used for the Customers for which the infra issupported from Hoofddorp. Mail port should be 25.

Click on the Set button for the internet and in the address area fill in a *.

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Confirm these settings by clicking on continue.

Run transaction RZ21 and the screen displayed below will appear.

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Click on the button display overview for the methods. The following screen appears:

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Search for the method email.

Select the method CCMS_OnAlert_Email.

Copy this method from CCMS_OnAlert_Email to RZ20_Email_OnAlert.

Continue and the following screen appears:

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Click on the tab parameters and change the parameters, add the following values:

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Parameter name Parameter value

SENDER saptccRECIPIENT [email protected] U

The recipient is for the time being the address of renaldo, in the future we will change this into aseparate e-mail address.

Now you should release this method as follows, click on the tab Release and select the Auto-Reaction Method.

Save the entries.

Run transaction scot got to settings and select Default Domain. Fill in logicacmg.com as thedefault domain and continue.

Run transaction su01 and fill in the user saptcc and change the following settings for this user; E-mail and Comm. Meth. See screenshot below.

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mailto:[email protected]




For e-mail you fill in [email protected] and for the Comm. Meth you fill in E-Mail.

When you have executed all the steps as described above on any system in the landscape for which you want to enable e-mail on alert then you can continue to select the auto-reaction methodfor the MTE’s which you want to monitor via e-mail on alert.

3.3 Select Auto-Reaction Method for the MTE’s

Log on to the central monitor system. Run transaction RZ20 and activate the maintenancefunction.

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Expand the monitor set for which you want to select the auto-reaction method. Use the templateRZ20 MTE thresholds to define the auto-reaction method. See screenshot below:

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For example for the MTE OS_COL_STATE e-mail alert should be activated. The MTEOS_COL_STATE is related to the monitor(Virtual Node) Operating System. Double click on the

monitor Quick Win System Check.

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The following screen appears. Expand the virtual node Operating System and search for the MTE

OS_COL_STATE. See screenshot below:

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Select properties for this MTE and the following screen appear:

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Select the tab page Methods and click on method assignment. The following screen appears.

Click on the tab Auto-reaction method and click on the change button. Select the Method name.

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Click on the button and the values for the method name will be displayed.

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Search for the Auto reaction method RZ20_Email_OnAlert. Select this method and save thescreen. The auto reaction method should now be activated for the monitor saposcol. Now youshould repeat the steps as described above for all MTE’s and any system in the landscape whichis to be monitored via e-mail on alert.

3.4 Send Job e-mail on alert

To be able to send the job from SCOT you need to schedule a send mail job which sends the e-mails to the internet.

Log on to the local system in client 000 for which you want to schedule the e-mail job. Runtransaction SCOT. Go to view and select jobs.

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Create the job sendmail_000_RZ20 and select the variant INT, Send by Internet.

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Schedule the job periodically to run any 5 minutes daily.

Create the job. The job will now run periodically each 5 minutes any day. Repeat these steps for any local system in the landscape.

rz20 e-mail on alert instruction

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