russian guild of dealers conference, moscow, 2008 bookselling in the 21 st century: a canadian...
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Russian Guild of Dealers Conference, Moscow, 2008
Bookselling in the 21st Century:A Canadian Perspective
Canadian Market, Technology and the Supply Chain
Doug Minett, Bookseller & Technology consultant, Guelph, Ontario, Canada
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Agenda
• Canadian (English) Retail market• Canadian (English) Retail Supply chain• Canadian (English) Supply chain technology• Booknet Canada• Bookselling in the 21st Century
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Canadian Trade Retail Market
National Retail Chain and Internet Retailer(Indigo/Chapters)
Regional Retail Chains
Independent Retailers
Large Format General Retail
Other InternetRetailers
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Canadian Retail Supply ChainBook Inventory Movement
Canadian Exclusive Distributor
Canadian Publisher
Canadian Wholesaler
RetailerInterne
t Retailer
Consumer
USA PublisherUK Publisher
USA Wholesaler
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Canadian Supply Chain TechnologyBibliographic Metadata
What data is included?• ISBN, Title, Author, description of manifestation, etc• Special market issues in Canada
– Distribution rights, pricing, publication date, etc
How is the data made available?• 3rd party metadata Books-in-Print (ONIX)• Direct publisher/distributor/wholesaler provided file (ONIX)
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Canadian Retail Supply ChainBibliographic Data Movement
Canadian Exclusive Distributor
Canadian Publisher
3rd Party Data Aggregator
RetailerInterne
t Retailer
Consumer
USA PublisherUK Publisher
USA Wholesaler
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English Supply Chain TechnologyInventory status metadata
What data is included?• ISBN, source of supply, on hand status, on order status• Special market issue in Canada
– distribution rights, pricing
How is the data made available?• Direct publisher/distributor/wholesaler provided file• Direct internet services (standards issues - EDItEUR)• 3rd party internet services (standards - EDItEUR)
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Canadian Retail Supply ChainInventory Status Data Movement
Canadian Exclusive Distributor3rd Party Data
Aggregator
RetailerInterne
t Retailer
Consumer
USA Wholesaler
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English Supply Chain TechnologyEDI: Electronic Data Interchange
Order and Fulfillment – Stores and Internet
Essential supply chain documents:• Purchase Order• Purchase Order Acknowledgment• Advanced Shipment Notice• InvoicingInternet considerations:• Direct customer shipment by supplier• Integration with consumer administration
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Canadian Retail Supply ChainOrder and Fulfillment Data Movement
Canadian Exclusive Distributor
Canadian Wholesaler
RetailerInterne
t Retailer
Consumer
USA Wholesaler
Value Added Network (BNC) ftp and web services
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Booknet CanadaCanadian Public Policy Initiative
• Government of Canada recognized need for multi-faceted program to support existing government publishing initiatives.– Bibliographic standards development and certification program– EDI standards development and certification program– EDI value added network system
» Free to booksellers – Retail sales data tracking and reporting system
» Free to booksellers– Ongoing industry education (standards development, digital
revolution, etc)
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Booknet CanadaStandards Experience
• Standards Development– Participate in International standards development where
possible» BIC/EDItEUR, London (ONIX, EDItx)» BISG/BISAC, New York (X12, ONIX)
– Engage industry leaders from all sectors– Develop clear specifications from standards that are
conducive to certification programs– Conduct certification programs with the support of industry
leaders
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Bookselling in the 21st Century• Challenges for booksellers
• Non-book digital distraction– North Americans are reading less– North American families are spending less on books
• Increased competition with development of new book supply channels– Internet bookselling– eBook bookselling
• Disintermediation in the supply of books– Author– Publisher– Bookseller– Librarian
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Bookselling in the 21st Century• Opportunities for booksellers
• Improve supply chain efficiencies– Develop and implement new technologies
• Become a leader in emerging supply channels– Internet bookselling– eBook and audio bookselling
• Develop 21st Century marketing strategies– Develop a marketing “voice” (point of view) that demands
attention (Can 21st century bookselling be a new mass media platform?)
– Consider the incorporation of trends like “social networking”