Russian Automotive

Dealer Convention

PartnershipPartnershipROAD and NADAROAD and NADA

State Franchise LawsState Franchise LawsProtecting Dealers InterestsProtecting Dealers Interests

Government EngagementGovernment Engagement

Dealer Satisfaction

NADA Best Practices

• Understand your membersUnderstand your members• Champion their causesChampion their causes• Engage with OEM’sEngage with OEM’s• Engage with Government Engage with Government

Promote and Defend the Interests of U.S. Dealers

NADA Facility Study

• ROI is critical to all upgrades ROI is critical to all upgrades • Dealership standardization is not priority Dealership standardization is not priority

for consumers for consumers • Future dealerships will have smaller foot Future dealerships will have smaller foot

printprint• Expect more dealerships in urban areasExpect more dealerships in urban areas• Showrooms will be separate from service Showrooms will be separate from service

departmentsdepartments

NADA NADA UniversityUniversity

Major Challenges in 2013Major Challenges in 2013

Dealer assisted financingDealer assisted financing

OEM Data miningOEM Data mining

Dealership facility upgradesDealership facility upgrades

Fuel Efficiency requirementsFuel Efficiency requirements

Conclusions• ROAD – NADA partnership will continue ROAD – NADA partnership will continue

to growto grow

• Both associations remain committed to Both associations remain committed to helping our dealer membershelping our dealer members

• Dialogue and sharing ideas is priorityDialogue and sharing ideas is priority

• NADA has tremendous respect for ROAD and NADA has tremendous respect for ROAD and what they have accomplished what they have accomplished