rural marketing stratgey 2

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  • 8/8/2019 Rural Marketing Stratgey 2

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    4Ps in Rural Markets

    RURAL MARKETING BY JYOTI MARATHE

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    Product

    y Anything that has a value in exchange

    y Product price place promotion

    y Challenges Availability, affordability, acceptability

    & awareness

    Marketing Tools Marketing Challenge

    Product Acceptability

    Price Affordability

    Place Availability

    Promotion Awareness

    Source: The Rural Marketing Book- Kashyap. P & Raut. S

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    Contd

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    Appropriate Product Strategies

    y Existing & New Products

    y Product features service quality price &performance relationship

    y Simplicity is key

    y Sense & Simplicity Phillips Global Campaign

    y Urban market successes could be rural marketfailures

    y Appropriate new product development processes

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    CORE BENEFIT

    BASIC PRODUCT

    EXPECTED PRODUCT

    AUGMENTED PRODUCT

    POTENTIAL PRODUCT

    Product Levels

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    Contd

    Product Level Characteristics Example Rural Vs Urban

    Core Benefit Fundamentalbenefit/ services

    Entertainment Same

    Basic Product Benefit/service

    into tangibles

    Television Set Same

    Expected Product Attributes &conditions buyersnormally expect

    Digital sound, flatscreen

    Appearance ofdifferences inexpectations

    AugmentedProduct

    Exceedingcustomer

    expectations

    Battery OperatedTV

    Pleasant surprisefor rural customer

    Potential Product Encompassing allaugmentations &transformations

    Jolly Startek TV Uniquely ruralvalue proposition

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    Product Development Stages

    Stage Marketing Activities

    Idea Generation Searching for new product ideas

    Idea Screening Select the most promising ideas and drop those with only limited potential. Study theneeds and wants of potential buyers, the environment and competition.

    Concept Testing Describe or show product concepts and their benefits to potential customers anddetermine their responses. Identify and drop poor product concepts. Gather usefulinformation from product development and its marketing personnel.

    Business Analysis Assess the products potential profitability and suitability for the market-place. Examinethe companys research, development, and production capabilities. Ascertain therequirements and availability of funds for development and commercialisation. ProjectROI.

    Product Development Determine technical and economic feasibility to produce the product. Convert the productidea into a prototype. Develop and test various marketing mix elements.

    Test Marketing Conduct market testing. Determine target customers Reactions. Measure its salesperformance. Identify Weaknesses in product or marketing mix.

    Commercialisation Make necessary cash outlay for production facilities. Produce and market the product inthe target market and effectively communicate its benefits.

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    FMCG Consumption Trends

    Products Urban( 1000 HH) Rural ( 1000 HH)

    Toilet Soap 998 992

    Washing Cake 980 950

    Cooking Oil 968 952

    Hair Oil/ Cream 897 787

    Tea 876 758

    Toothpaste 822 449

    Washing Powder 819 576

    Electric Bulb 723 394Shampoo 663 352

    Biscuits 579 314

    Health Beverages 324 67

    Source: National Council for Applied Economic Research, 2002

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    Consumption Ranking

    Rank Rural Product Urban Product Rural HHConsumption

    grams / month

    1 Toilet Soap Toilet Soap 268

    2 Washing Powder Biscuits 950

    3 Packaged Tea Washing Powder 268

    4 Biscuits Packaged Tea 302

    5 Detergent Cake Detergent Cake 893

    Source: A.C Nielsen Retail Audit, MAT, July -2004 & ORG- MARG RetailConsumer Panel, 2001

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    Rural Durable Usage Trends

    y NCAER has classified durables into three categories

    y Group One( 6000)

    y In group one the growth is as high as 75 percent

    y Electrical goods show the highest urban- rural disparity, why ?

    y Television( B & W) 195/1000HH in rural Vs 490/1000HH in

    urban

    y Colour TVs 48/1000 HH in rural Vs 304/1000HH in urban

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    Packaging

    yAssociated with affordability - Convenience -

    Consumer recognition & product protection

    y Packaging material, size, convenience and

    aesthetics

    y

    Example: Chik Sampoo

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    Corporate Responses to Fakes

    y Look-alikes- Spell-alikes & Duplicates

    y Prices range from MRP to 60 % of MRP

    y Margins range from 60 % to 300 %

    y Legal action awareness programmes New

    Package Development

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    Fakes: Some Examples

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    Contd

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    Pricing

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    Issues in Pricing

    y Internal & external factors

    y Selecting pricing methods

    y Pricing adaptations

    y Low price points Simple packaging utility aroundpackaging material

    y Highlighting value

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    Price Adaptations ( Indicative)

    y Product sharing services, Example: Tractors

    y Product Bundle pricing, Example: HUL OperationBharat

    y Free gifts may sometimes not work in rural areasy Special event pricing- Hero Honda Rs. 500 campaign

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    Colgate- Cibaca

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    Place- Rural Distribution Challenges

    y Large number of small markets

    y Dispersed population and trade

    y Poor connectivity

    y Low availability of suitable dealers

    y Inadequate banking/ credit facilities

    y Poor product display and visibility

    y Poor communication of offers and schemes

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    Levels of Distribution

    LevelLevel PartnerPartner LocationLocation

    1 Company Depot/ C & FA National/ State level

    2 Distributor/ VanOperator/ Super Stockist/

    Rural Distributor

    District level

    3 Sub Distributor/ retailStockist/ sub stockist/star

    seller

    Tehsil HQ, towns andlarge villages

    4 Wholesaler Feeder towns, largevillages, haats

    5 Retailer Villages, haats

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    Distribution Adaption( Indicative)

    y Hub and Spoke Model, Example: Coca Cola

    y Use of Affinity groups, Example: Project Shakti

    y Haat Activation, Example: Colgate

    y Syndicated distribution, Example: Cavin Care &Amrutanjan

    y Use of marketing co-operatives, Example: WarnaBazaar in Rural Areas

    y Mobile traders, Example: FMCG companies

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    Promotion- Adaptations for Rural Markets

    Conventional Non- Conventional Personalised

    Television Haat and Mela Direct mailer

    Radio Folk Media( puppet andmagic show)

    POS (demonstration, leaflet)

    Press Video Van Word of mouth

    Cinema Mandi Interpersonal

    communication

    Outdoor: Wall Painting,Hoarding

    Animator

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    Melas & Haats

    Melas Haat

    1. 25,000 melas

    2. Companies can concentrate on

    the top 100 melas

    3. Pushkar Mela in Rajasthan

    4. Organised by the state veterinary

    department

    5. Product sales, promotion,

    demonstration and database

    generation

    6. Cultural activities and rural

    sports

    1. Periodic markets located in larger

    villages(> 40,000)

    2. 10 50 villages are serviced

    3. Sunday markets are most popular

    4. Average number of outlets is 315 and

    average daily sales is about Rs 2 lakhs

    5. Traders participate in at least 4 haats

    6. 81 percent of the visitors are repeat

    customers

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    Types of Promotions

    y Advertising

    y Sales promotions coupons, contests, demonstrations

    and sampling, Example: Tata Shaktee Haat Hungama

    y Direct marketing, Example: Videocon

    y Publicity, Example: Project Shakti and AP Online

    y Using a direct selling through a sales force, Example:

    Swasthya Chetna for Lifebouy

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    Contd

    y Push strategy sales force and trade promotion

    y Pull strategy advertising and consumer

    promotion

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    Close of Session

    Thank You

    RURAL MARKETING BY JYOTI MARATHE