rpo in healthcare: driving business outcomes

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RPO in Healthcare: Driving Business Outcomes #TalentMindset April 2013

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The Aberdeen Group shares how healthcare organizations are adopting the RPO model to help with their top talent priorities and help them focus on quality of hire and compliance.

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Page 1: RPO in Healthcare: Driving Business Outcomes

© AberdeenGroup 2013 1

RPO in Healthcare: Driving Business Outcomes #TalentMindset

April 2013

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© AberdeenGroup 2013 2

Meet Our Presenter

Madeline Laurano Research Director, Talent Acquisition Solutions, within Aberdeen’s Human Capital Management research practice.

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Aberdeen Maturity Class Framework

What you need to do to become Best-in-Class What processes you

should have in place What you need to

measure Organizational changes

you might want to make Data / Knowledge

management considerations

Technologies you should evaluate

Best-in-Class

Industry Average

Laggard

P A C

E

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Our Agenda

Current State of Healthcare

Challenges in HCM

Investing in RPO

Best Practices

Key Recommendations

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Current State of Healthcare

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The Modern Healthcare System

Care Providers

Insurance Providers

Biotech organizations

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Challenges Driving Healthcare Organizations

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Top HCM Priorities in Healthcare

Talent acquisition – includes sourcing, hiring, and onboarding (65%)

Strategic workforce planning – planning for

headcount or skills requirements in 18 months or longer (45%)

Succession planning / leadership bench strength (40%)

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RPO is Gaining Momentum…

43% of Healthcare organizations are investing in RP

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Two Goals in a RPO Investment

VS.

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Impact of RPO on the Business

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The Use of RPO for Healthcare

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RPO Priorities

Care Providers

Insurance

Biotech

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Key Elements of RPO

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Sourcing

68% of healthcare organizations are leveraging social media in their recruitment efforts 70% of Care Organizations 69% of Insurance 64% of Biotech Organizations

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Screening

Incredibly complex

Varies from state to state

A Top Priority for every area of healthcare: care providers, insurance and biotech

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Key Recommendations

Workforce Planning Employer Branding

Trusted Partnership

Measuring the Process

Deep Domain Expertise

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Workforce Planning

70% of the healthcare organizations investing in RPO cited identifying gaps between the supply and the

demand for talent as a top priority.

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Employer Branding Fast Fact

25% of Best-in-Class organizations outsource employer branding practices to RPO providers

compared to only 9% of Industry Average and 6% of Laggards.

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What to Include in an SLA?

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Key Criteria for Selecting the Right Provider

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Thank you! Madeline Laurano Research Director [email protected] 617-854-5304

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Save the Date! Successfully Transitioning Your RPO Provider Wednesday, May 22 at 11 ET http://www.hroa.org/RPOWebinarSeries