Rosaleen McGregorAddress: 15 Sandymount Drive, Wilton, CorkEmail: rosaleen15@eircom.netD.O.B: 20/08/1964Contact Number: 087 2774736

Education:Date: September 1977- June 1983South Presentation Secondary SchoolDouglas Street, CorkObtained Leaving Certificate

Work Experience:Date: March 1979 November 1996 Quinsworth Worked maintaining stock levels Worked as a checkout operator, responsible for handling cash and dealing with customers. Worked as cash office relief, responsible for large amounts of cash and all aspects of cash office work.

Date: November 1996 PresentTesco Ireland Ltd. Wilton SquareCork

Currently have twenty-four years experience working in the cash office, responsible for handling large amounts of cash, responsible for the transfer of cash to the bank, responsible for maintaining cash levels in all thirty checkouts, maintaining cash levels in self-scan checkouts, balancing checkouts to ensure no discrepancies, balancing refunds, controlling sales of lottery tickets and scratch cards, responsible for confidential reports. Ten years experience working on the customer service desk, dealing with customer queries and complaints. Services Team Leader, responsible for compiling weekly rosters for 14 individuals. Responsible for monitoring all cash transfers and ensuring checkouts are within short/over limits. Liaising with managers on a weekly basis to ensure smooth running of the front line and customer service desk. Responsible filing confidential information and maintaining records for internal audits.

I.T Skills: FETAC Computer Course, Level 6, College of Commerce, September 2013 Familiar with Microsoft Office

Communication Skills: Communicate with managers on a daily basis Run a Childrens Liturgy weekly, in the local church Services Team Leader, dealing with customer complaints and queries Managing rosters, liaising closely with staff weekly

Teamwork Skills: Work as part of the Cash Office Team in Tesco Wilton Services Team Leader, communicating with colleagues and managers

Interests and Achievements: Enjoy attending musicals, comedy and drama shows on a regular basis Enjoy attending concerts Enjoy attending weekly classes in the gym Enjoy long walks Interested in reading 20 years service award, March 1999

References:Mrs Lisa Croke Tesco IrelandTelephone: 0872909385

Fr. Cormac Breanach - SMA WiltonTelephone: 0868950958