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Rooty Hill Regional Distribution Centre (RDC) EMERGENCY RESPONSE PLAN Final (Version 0) September 2011

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Page 1: Rooty Hill RDC - holcim.com.au · Blending plant/pug mill to mix road base with cement or lime and water at a capacity of 400 tonnes per hour. Conveyor system, linking the unloading

Rooty Hill Regional Distribution Centre (RDC)

EMERGENCY RESPONSE PLAN

Final (Version 0) September 2011

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Rooty Hill Regional Distribution Centre

Sinclair Knight Merz | Emergency Response Plan i

Contents 1.  Introduction 3 

1.1.  Background 3 1.2.  Purpose of this Plan 4 1.3.  Structure of this Plan 5 1.4.  Definitions 5 

2.  Legislative and regulatory compliance 7 2.1.  Relevant legislation 7 

3.  Types of Incidents and Emergencies 10 4.  Prevention 11 

4.1.  Risks Assessment 11 4.2.  Control 11 

5.  Preparedness 12 5.1.  Training 12 5.2.  Desktop and Field exercises 13 5.3.  Communication 13 5.4.  Monitoring inspection, auditing and reporting 14 5.5.  Resources 14 5.6.  Roles and responsibilities 15 5.7.  Contacts 15 

6.  Response 16 6.1.  Activation of Response Plans 16 6.2.  Notification of Environmental Incidents and Emergencies 16 

7.  Recovery 18 8.  Review and improvement of this Plan 19 

8.1.  Environmental Management Review 19 8.2.  Continual Improvement 19 

Appendix A  Notification of Environmental Harm Procedure Appendix B  Environmental Incident Response Procedure  Appendix C  Spill Management Flow Chart Appendix D  Holcim’s Safety Health and Environmental (SHE) Guideline 5.1

 

 

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Sinclair Knight Merz | Emergency Response Plan ii

Document history and status Revision Date issued Reviewed by Approved by Date approved Revision type

Initial Draft 20/07/2011 R Savage L Montesin 02/08/2011 Initial Draft for discussion

Final Draft V1 24/08/2011 J Ball L Montesin 13/09/2011 Practice Review

Final V0 13/09/2011 R Savage L Montesin 21/09/2011 Final Review

 

Distribution of copies Revision Copy no Quantity Issued to

Initial Draft Via email 1 R Savage

Final Draft V1 Via email 1 J Ball

Final V0 Via email 1 R Savage

 

Printed: 21 September 2011

Last saved: 21 September 2011 03:03 PM

File name: \\skmconsulting.com\SYDProjects\ENVR\Projects\EN02872\Technical\Rooty Hill RDC\Construction Environmental Management Plans\Emergencey Response Plan\EN02872.400_Rooty Hill RDC_ ERP_Final Draft V0_030811.docx

Author: Lisa Montesin / Alice Busby Smith

Project manager: Claire O’Keefe

Name of organisation: Holcim

Name of project: Rooty Hill Regional Distribution Centre

Name of document: Emergency Response Plan

Document version: Final (Version 0)

Project number: EN02872.400

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1. Introduction

1.1. Background

The Rooty Hill Regional Distribution Centre (RDC) located at Kellogg Road, Rooty Hill within the Blacktown Local Government Area (LGA) will allow Holcim to receive construction material by rail from quarries located outside of the Sydney Basin, blend the materials to meet customer specifications and distribute these by road to the Sydney market. The construction materials received will include single size crushed aggregate, blended crushed aggregates and natural/manufactured sand, typically used for the manufacture of concrete and asphalt as well as a variety of other uses in the civil and construction industries. Holcim currently supplies the bulk of these materials through the Penrith Lakes Development Corporation (PLDC), however the resource at this site is nearly depleted and the facility will wind down to closure by mid 2014. 

The site is 15 hectares and is bound by the Main Western Railway Line to the south, the Nurragingy Reserve to the East, the OneSteel Mini Mill and other industrial developments to the west and industrial land to the North.  Angus Creek, a tributary of the Eastern Creek, flows through the southern portion of the site. The site was chosen due to the unique access opportunities that include rail (Main Western Railway) and road (M7 Motorway).  

Once operational, the Rooty Hill RDC will operate 24 hours a day, seven (7) days a week and will be capable of handling up to four (4) million tonnes per annum of product. 

The main elements of the Project are listed below: 

Regional office building and quarry and concrete testing laboratory. 

Rail sidings of 1,100 metres in length with aggregate unloading facility located in the middle of the siding. 

On‐ground Concrete Storage Bins and Load out facility. 

Radial stacker as a contingency mechanism to allow trains to be unloaded and returned to the rail system if there is a malfunction with the operation of the main storage system, or if materials at the unloading station are contaminated. 

Blending plant/pug mill to mix road base with cement or lime and water at a capacity of 400 tonnes per hour. 

Conveyor system, linking the unloading station to the storage and truck loading facilities. 

Workshop, stores, site offices, truck wash down, truck refuelling, weighbridges, paving and parking. 

A  200,000m3 per annum capacity concrete batching plant. 

A road/conveyor bridge over Angus Creek to link the northern and southern sections of the site.  

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1.2. Purpose of this Plan

The purpose of this Emergency Response Plan (ERP) is to provide a framework to effectively prevent, prepare for, respond to and recover from all incidents and/or emergencies in an appropriate manner.  This includes identifying: 

Relevant legislation and guidelines for managing incidents and/or emergencies. 

The relationship of this Plan to other plans and procedures applicable to the Project. 

Procedures that will prevent or minimise the chances of incidents and/or emergencies occurring in the first instance and avoid or reduce the potential environmental and human health consequences in the event that an incident and/or emergency occurs. 

Roles and responsibilities for managing and responding to incidents and/or emergencies. 

Contact telephone numbers and 24 hour contact procedures for managing and responding to incidents and/or emergencies.   

A monitoring, auditing and reporting framework to assess the effectiveness of this Plan. 

This ERP is applicable to all activities during the construction phase of the Project and has been prepared to satisfy the Minister’s Conditions of Approval (MCoA), the Statement of Commitments (SoC), and applicable environmental legislation and guidelines. The ERP will be updated for the operational phase of the Project. 

This ERP should be read in conjunction with the Project Safety Management Plan (SMP). The ERP and SMP are over arching documents that provide direction for all parties involved in construction activities to effectively manage OH&S and environmental regulations.   

The Contractor is required to prepare a Contractor’s ERP in accordance with the requirements noted in this ERP. 

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1.3. Structure of this Plan

This Plan covers each of the four key elements of incident and emergency management in a dedicated section. These elements are: 

Prevention:  the measures to be taken to prevent an incident and/or emergency or lessen its impacts. 

Preparedness:  the measures to be taken to prepare all personnel and resources to respond to an incident and/or emergency. 

Response:  the immediate actions and procedures to be taken to effectively respond to an incident and/or emergency. 

Recovery:  the medium to long term actions to be taken to recover from an incident and/or emergency. 

1.4. Definitions

Incident:  an unplanned event that has caused harm or has the potential to cause harm. The term ‘incident’ can be used in relation to both environmental and safety issues  Emergency:  an event, actual or imminent, which endangers or threatens to endanger life, property or the environment, and which requires a significant and coordinated response.  Contractor:  Means person/ persons engaged by Holcim (Australia) for the construction of the Rooty Hill RDC. The engagement can be by a written contract or pursuant to an oral request. This includes contractors’ sub‐contractors and their employees who are doing work for the benefit of Holcim (Australia).  Environmental Incidents 

An environmental incident is an unexpected event that may result in harm to the environment and requires some action to minimise the impact or restore the environment. For the purposes of this ERP, the following definitions have been derived from the Protection of the Environmental Operations Act 1997: 

In accordance with Section 147 of this Act the meaning of material harm to the environment is below: 

1. “ For the purposes of this Part: a. harm to the environment is material if:

i. it involves actual or potential harm to the health or safety of human beings or to ecosystems that is not trivial, or

ii. it results in actual or potential loss or property damage of an amount, or amounts in aggregate, exceeding $10,000 (or such other amount as is prescribed by the regulations), and

b. loss includes the reasonable costs and expenses that would be incurred in taking all reasonable and practicable measures to prevent, mitigate or make good harm to the environment.

2. For the purposes of this Part, it does not matter that harm to the environment is caused only in the premises where the pollution incident occurs”

It should be noted that Under Section 148 of the Protection of the Environment Operations Act 1997 (POEO Act), Holcim have a duty to notify the NSW Office of Environment and Heritage (OEH) about a pollution incident occurring in the course of an activity that causes or threatens “material harm to the environment”:  

 

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Environmental incidents and/or emergencies will be recorded, reported and investigated using Holcim’s Safety Health and Environmental (SHE) Guideline 5.1 (refer Appendix D). Under Holcim’s SHE requirements there are five levels of incidents and/or emergencies as noted in the following table.  Under this matrix all incidents will be classified as minor, significant, serious, severe or a disaster.   

Section 5.3 provides further information on the responsibilities for classification of incidents using this matrx.  For any incident classified as significant (or above) it will be the responsibility of the Environmental Officer (EO) in consultation with the Environmental Representative (ER) to determine when notification to the OEH is required under Section 147 of the POEO Act (i.e. when actual or potential loss or damage to property exceeds $10,000). 

 

 

 

 

6

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2. Legislative and regulatory compliance 2.1. Relevant legislation

The key environmental legislation of relevance to environmental incidents is as follows: 

Protection of the Environment Operations Act 1997 (PoEO Act). 

Dangerous Goods (Road and Rail Transport) Act 2008. 

Environmentally Hazardous Chemicals Act 1985. 

Contaminated Land Management Act 1997. 

Rural Fires Act 1997. 

2.2. Minister’s Conditions of Approval

Approval of this Project was granted by the Department of Planning in 2006 (Application No. 05_0051), with a modification to the Project approved in 2011.  Minister’s Conditions of Approval (MCoA) were issued for the approval and modification and those conditions relevant to emergency response have been incorporated in this Plan and are detailed in Table 2‐1. 

Table 2-1 Minister’s Conditions of Approval (MCoA)

MCoA Requirement Document Reference

2.40 The Proponent shall provide appropriate fire-fighting equipment at the site, and shall ensure appropriate volumes of emergency supplies of water (for fire fighting purposes), is provided at the site at all times during operations to ensure an appropriate response to any fire event.

Section 5

6.1

The Proponent shall notify the DEC* and the Director General of any incident with actual or potential significant adverse off-site impacts on people or the biophysical environment as soon as practicable after the occurrence of the incident (“initial notification”). The Proponent shall provide written details (“written report”) of the incident to the DEC* and the Director General within seven days of the date on which the incident occurred.

Section 6.2 Appendix A

6.2 The Proponent shall meet the reasonable requirements of the Director General to address the cause or impact of any incident, as it relates to this approval, reported in accordance with condition 6.1 of this approval, within such period as the Director General may require.**

Section 6.2

* Department of Environment and Conservation. Now the NSW Office of Environment and Heritage. ** Note: Condition 6.2 does not limit or preclude the DEC* from requiring any action to address the cause or impact of any incident, in the context of the DEC's* statutory role in relation to the project.

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2.3. Statement of Commitments

This plan considers the requirements in the Statement of Commitments (SoC) from the Environmental Assessment (including Submissions Report and revised Statement of Commitments). The commitments relevant to the management of waste are summarised in Table 2‐2. 

Table 2-2 Statement of Commitments (SoC)

SoC Commitment Document Reference

14.1 Prior to commencement of construction an Emergency Response Plan (ERP) will be prepared for the site which will describe the general policy and approach to be adopted by Readymix (Holcim) when managing and responding to an emergency or incident at the site. The ERP will contain a specific definition of ‘incident’ and ‘environmental incident’ which is to be consistent with the definition of ‘incident’ in the PoEO Act.

Section1.2,1.3 and 1.4

14.2 In accordance with Part 5.7 of the PoEO Act, the Site Manager must notify the NSW DEC* of ‘incidents’ which occur in the course of operations of the RDC where material harm to the environment is caused or threatened, as soon as practicable after they become aware of the incident or threatened material harm.

Section 1.4 and Appendix A

14.3 Initial notification of an ‘incident’ (as defined) is to be made by telephoning the NSW DEC’s* Pollution Line.

Section 6.2 Appendix A

14.4 The DEC* may require a written report regarding an incident and the following information may be required by the DEC*:

The time, date, nature, duration and location of the incident; The location of the place where pollution is occurring or is likely to occur; The nature, the estimated quantity or volume and the concentration of any pollutants

involved; The circumstances in which the incident occurred (including the cause of the incident, if

known); The action taken or proposed to be taken to deal with the incident and any resulting

pollution or threatened pollution; and Other relevant information.

Section 6.2 Appendix A

14.5 The Site Manager will assess specific incidents taking into consideration the impact(s) on the environment to determine what response is required or to assist in responding to the impact. The Site Manager would contact an outside agency if required.

Section 6.2 Appendix A

14.6 All employees working on the site will be responsible for ensuring that the Site Manager is informed of any environmental incidents. All environmental incidents would be recorded on an Environmental Incident Report form. As required by Part 5.7 of the POEO Act and the EPL**, the Site Manager must notify the NSW DEC* of incidents, or the threat of material harm to the environment, as soon as practicable after they become aware of the incident or threat of material harm.

Section 6.2 Appendix A Appendix B

14.7 The management strategies for responding to and controlling incidents/emergencies will include the following:

General procedures Provide adequate resources including staffing and fire fighting equipment; Training of staff so that a high level of preparedness is maintained by all people who

could be involved in an emergency; Provide a first aid station which would be fully equipped and maintained at the site with

trained first aid staff on the site at all times; and Periodic review and update of emergency procedures for the site.

Fire procedures Consultation has been initiated with the NSW Rural Fire Service and this would be

ongoing; Consult with adjoining landholders; Undertake hazard reduction as required;

Section 5

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SoC Commitment Document Reference

Provide fire fighting equipment at site buildings; Provide clear signposting and access for all fire fighting equipment; Make available water for fire fighting from water holding tanks or mains; and Regularly inspect and maintain fire fighting equipment.

Chemical storage and handling procedures Store all chemicals in appropriately bunded areas in accordance with their Material

Safety Data Sheets (MSDS) and the relevant Australian Standards; and Store all fuels or flammable solvents in adequately ventilated areas.

14.8 All environmental incidents are to be recorded on an Environmental Incident Report form. Section 7.1 and Appendix C of this Plan

14.9 An Environmental Incident Folder is to be maintained and shall contain the following: Copies of work instructions on how to deal with particular situations; Incident contact names/numbers; and Environmental Incident Report form containing all the details required in the “Notification

of Environmental Harm” procedure.

Section 7

* Department of Environment and Conservation. Now the NSW Office of Environment and Heritage. ** Environment Protection Licence.

2.4. Guidelines and standards

The key guidelines, codes of practice and standards of relevance to environmental incidents are as follows:  

Occupational Health and Safety Act 2000. 

Occupational Health and Safety Regulation 2001. 

Storing and handling liquids: Environmental protection. Participant’s manual. A guide to managing environmental risks associated with the storage and handling of liquid substances (Department of Environment and Climate Change, 2007). 

Environmental Compliance Report. Liquid Chemical Storage, Handling and Spill Management. Part B. Review of Best Practice and Regulation (Department of Environment and Conservation, 2005). 

Storage and handling of dangerous goods: Code of practice (WorkCover NSW, 2005). 

Australian Dangerous Goods Code, 7th Edition (National Transport Commission, 2007). 

AS 1940: 1993 The Storage and Handling of Flammable and Combustible Liquids.  

AS/NZ Standard 4360:1999 Risk Management.  

 

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3. Types of Incidents and Emergencies Emergency situations that may occur on the Project that are covered by the ERP include but are not limited to the following: 

Fires including the spread of wildfire into the Project site from the Angus Creek Corridor, the Nurragingy Reserve and surrounding bushland. 

Medical emergencies (e.g. electrocution). 

Adverse weather conditions and/or natural disasters such as severe weather and, storm damage, flood and earthquakes. 

Hazardous substance and dangerous goods incidents (including spill and/or leaks of oils and fuels during refuelling of plant and equipment). 

Structural instability or collapse. 

Bomb threats (including phone and written threats, suspicious packages and letter bombs). 

Explosion. 

Collision including between road vehicles etc. 

Terrorism. 

Disturbance of the high pressure gas main, water, sewer or other underground service, resulting in service disruption and potential for explosions, fire, property damage and human injury. 

Incidents that may occur on the Project that are covered by the ERP include but are not limited to the following: 

Public safety issues and complaints from the general public and stakeholders. 

Failure of erosion and sediment control measures leading to an uncontrolled release from the worksite. 

Unauthorised clearing and trimming of vegetation. 

Harm and/or injury to fauna. 

Inappropriate disposal of waste. 

Spills of hazardous substances and/or dangerous goods. 

Inappropriate storage and handling of hazardous substances and/or dangerous goods. 

Disturbance of previously unidentified contaminated material and/or heritage items (Indigenous and/or Non‐Indigenous). 

 

It should be noted that additional types of potential incidents and/or emergencies may be identified through the Contractor’s OH&S Hazard Identification and Risk Assessment Process which includes the development of a risk register (refer Section 4.1). In addition the processes and procedures for the management of complaints from the general public and stakeholders are addressed in the Community Consultation Strategy (CCS). 

Appendix B provides further details on the management of unauthorised disturbance to vegetation, harm and/or injury to fauna, inappropriate disposal of waste and the management of previously unidentified contaminated material and/or heritage items. 

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4. Prevention Carefully planned and controlled execution of construction works is the key method employed to prevent incidents and emergencies occurring on the Project. In summary, preventative measures include: 

Adequate works planning including the OH&S Hazard Identification, Risk Assessment Process and Work Method Statements (WMS). 

Implementation and maintenance of all control measures noted in the WMS and/or Construction Environmental Management System (EMS). 

Compliance with all legislative and industry requirements. 

Compliance with all applicable internal project system procedures. 

Compliance with the requirements of the Project Safety Management Plan. 

Compliance with the requirements of the Project Construction Environmental Management Plan and its related issue specific management plans and procedures. 

Compliance with this ERP. 

4.1. Risks Assessment

An environmental risk assessment carried out during development of the Construction EMS (refer Appendix D of the CEMP) identified a number of key risk areas related to environmental management (e.g. spills). 

The Contractor will complete an OH&S Hazard Identification and Risk Assessment Process which includes the development of a risk register using Holcim’s Safety Health and Environmental (SHE) Guideline 3.1 Risk Management as a guide.  The Contractor will review and update this register when a new hazard is identified during construction (e.g. during a site inspection or a “Take 5”). 

Safe Work Method Statements (SWMS) will be developed for all medium and high risk activities. 

4.2. Control

The key mechanism which will be utilised to prevent the occurrence of likely incidents and emergencies rests in the thorough planning of work to be performed, involvement of key personnel in the construction decision making process and consistent application of the project quality system. 

The Project quality system constitutes principally of a structured system involving functional management plans and associated procedures. In order to maintain effective control over project construction activity and prevent likely incidents or emergencies from occurring, consistent compliance with project system requirements must be ensured through auditing, monitoring, inspections and training. 

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5. Preparedness The Contractor will prepare for potential environmental incidents by: 

Developing procedures and protocols for handling incidents and emergencies including identifying resources and equipment require for effective emergency response, roles and responsibilities and key contacts. 

 Providing adequate and ongoing training to all personnel. 

Conducting desktop and field exercises. 

Regular auditing and inspections of construction activities. 

Ongoing and effective communication. 

Ongoing liaison with response authorities (including emergency services). 

Ongoing compliance checks with OHS requirements by the contractor. 

Maintaining current documentation so potential incidents and emergencies can be properly managed. 

5.1. Training

All personnel working on site will receive adequate training on how to prevent, prepare for, respond to and 

recover from an incident and emergency. This will be part of the Project Induction, and toolbox talk(s). The 

following information will be conveyed to staff: 

The requirements under the Emergency Response Plan (including the incident and emergency communication protocol). 

Response required responding to medical emergencies. 

Response to manage environmental emergencies. 

The name and contact numbers for the Project Manager(s) and the Environmental Officer. 

Emergency contact numbers for external and site personnel. 

Requirements for conducting risk assessments to identify environment and safety hazards during preparation of method statements. 

Locations of sensitive sites. 

Vehicle parking and speed limits.  

Plant refuelling, maintenance and clean down requirements. 

Location of the spill kit(s) and their operating requirements. 

Storage and handling requirements of hazardous materials and dangerous goods. 

Legislative requirements relating to emergency response and notification; and 

Training programs will ensure that all staff who may be in doubt of their specific roles and responsibilities will complete a “Take 5” which is a personal risk management tool to identify, assess and control hazards that may be present or develop as part of the immediate work environment, the intended work practice or a combination of both. The “Take 5” checklist covers the following elements: 

Stop, look, walk around. 

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Think through the task. 

Identify hazards. 

Control and communicate. 

Do the job safety 

Records will be kept of all personnel undertaking the site induction and training, including the contents of the training, date and name of trainer/s.  

Key staff will undertake more comprehensive training relevant to their position and/or responsibility. This training may be provided as “toolbox” training or at a more advanced level by the Environmental Officer and/or a Contactor representative. 

Further details regarding the content of staff induction and training are outlined in the Construction Environmental Management Plan (CEMP). 

5.2. Desktop and Field exercises

Combined safety and environmental desktop and field exercises will be carried out during the construction phase. Exercises will involve responding to a simulated event and will be coordinated by the Contractor. Additional exercises will be scheduled throughout the construction phase, the exact timing will be determined based on the outcomes of the initial exercise. 

Post exercise debriefing sessions will be conducted in conjunction with Holcim’s Project Manager and Environmental Officer (where required) to assess the exercise against objectives. Debriefs will assist and identify improvements to the plan, procedures and training. 

5.3. Communication

All training programs will promote coherent, simple and clear communication during an incident or emergency.  The Contractor will not to use long communication chains and must ensure all personnel are mindful of the language barriers between ages and races. 

Incident and emergency communications within the Contractor’s ERP will follow the framework presented in this ERP that provides an appropriate level of response to any planned or unplanned incident occurring on the Project site.  

It is the responsibility of the Environmental Officer in consultation with the Environmental Representative  to classify the level of environmental incident, as per the categories provided in  Section  1.4 and to determine if there is “actual or potential material harm to the environment” and to implement appropriate response plan.  In the event of an actual or potential environmental incident the contractor must follow the Notification of Environmental Harm Procedure provided in Appendix A of this ERP. 

Notifications to WorkCover under the NSW OH&S Regulation are addressed in Section 16 of the SMP. 

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5.4. Monitoring inspection, auditing and reporting

Audits (both internal and external) would be undertaken to assess the effectiveness of environmental controls and compliance with this plan, MCoA and other relevant guidelines. Any audit of this plan would be part of an overall audit of the Construction Environmental Management System (EMS). The following elements may be included in the audit of the overall CEMP:  

Compliance with statutory obligations. 

Compliance with Holcim environmental standards, guidelines, specifications and contract conditions. 

Compliance with the CEMP and sub plan. 

Adequacy of monitoring and operational reports. 

Completion of environmental actions. 

Adequacy of environmental training records. 

Adequacy of environmental records, checklists and document management systems. 

Preparation of environmental reports. 

Recording and completion of corrective actions following environmental incidents and complaints. 

Achievement of environmental performance objectives. 

Implementation of actions from previous audits. 

A schedule for internal audits providing frequencies and responsibilities is provided as part of the CEMP. 

5.5. Resources

Resources and equipment will be located on‐site to enable quick response and management of incidents and/or emergencies. Resources and equipment will include:  

Adequate numbers of trained first aid personnel. The number of trained first aid personnel available on site will be, as a minimum, as per legislative requirements. In addition, if required and identified during project risk assessment, extra qualified and trained first aid personnel will be made available on the project. 

First Aid and emergency rescue equipment, including chemical showers (if required) and eye baths, are to be located within an area of easy accessibility to enable prompt and effective treatment when required 

Fire fighting equipment including fire extinguishers will be clearly marked and will be located in all workshop areas/amenities/main offices/ on major plant/ fuel storage areas where relevant. 

Water for fire fighting from holding tanks or mains. 

Spill kits that include (at a minimum) mini booms, pillows, pads, absorbent particulate, disposal bags and gloves. 

Material Safety Data Sheet (MSDS) for all substances that will be used and stored on‐site.  

While it may seem logical to locate resources close to a potential spill site, it is not good practice because a spill may damage the spill kit or impair the ability to access it. To ensure the safety of all site personnel, resources would be located in a safe area away from a potential incident site. Training and signage will ensure that personnel are familiar with the location of where these resources are kept. 

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5.6. Roles and responsibilities

Holcim’s Project Team’s organisational structure and overall roles and responsibilities with respect to management of environmental incidents and/or emergencies is outlined in the CEMP. A summary of the key responsibilities for environmental incident and/or emergency management are: 

Project Manager (SM) – responsible for reviewing the Contractor’s ERP and for ensuring all site personnel have adequate training with respect to incident and emergency management. 

Environmental Officer – responsible for checking all control measures and safeguards are implemented to minimise actual or potential environmental incidents and/or emergencies and in conjunction with the Environmental Representative, ensure the relevant agencies are advised of environmental incidents and/or emergencies where required (refer Section 6.1 for notification requirements). Responsible for providing necessary training for Project personnel to cover environmental incident response.  

Contractor –  responsibility for ensuring the respective control measures and safeguards within the CEMP and issue specific management plans are implemented and maintained on site and, in the event of identified potential or actual environmental incident and/or emergency, implementing appropriate corrective or preventative actions noted in their ERP. 

Specific responsibilities for incident and emergency response will be noted in the Contractor’s ERP. This will include the role and responsibilities of the Emergency Controller, OH&S Manager, Environmental Officer, Foreman etc. 

5.7. Contacts

A contacts list shall be posted in a prominent position in all project offices and amenities.  The CEMP contains the numbers of key personnel and emergency services. 

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6. Response The response phase of this plan details incident and emergency procedures and provides the protocol for notifying appropriate authorities following the occurrence of an incident or emergency. 

Specific emergency response procedures will be developed by the Contractor and will be reviewed by Holcim prior to the commencement of construction. 

6.1. Activation of Response Plans

The Contactor will develop an ERP to address possible incidents and emergencies note in Section 3 and those addressed in the risk assessment process. 

The response arrangements of this plan are to be activated by the Contractor who will consider the following: 

Safety of personnel. 

Communication in accordance with communication protocol. 

Type of substance involved and whether multiple substances are involved that could react with one another. 

In the case of a spill, the size of the spill and the source of the leak. 

Unusual features such as foaming, odour, fire etc. 

In the case of a release, if the material can be cleaned up on the site by site personnel or if other resources are required. 

Required resources to deal with the environmental incident. 

The procedures for cleaning up small chemical, fuel or oil spills/ leaks that occur on the Project site is described in the Spill Management Procedure. A flow chart summarising this procedure is presented in Appendix B. 

6.2. Notification of Environmental Incidents and Emergencies

The Contractor must notify the Holcim Project Manager and the Environmental Officer of all actual and potential environmental incidents and/or emergencies during the construction phase in accordance with the Contractors Environmental Incident Response Procedure (Refer Appendix B). 

The Environmental Officer will follow the Notification of Environmental Harm Procedure (Refer Appendix A) and will complete a STARS Environmental Incident Notification Form.  

In accordance with Minister’s Condition of Approval (MCoA) 6.1 the Environmental Representative (ER) or the Environmental Officer (EO) (with approval from the ER) will notify the OEH and the Director‐General of Department of Planning and Infrastructure (DoPI) of any incident with actual or potential significant offsite impacts on people or the biophysical environment as soon as practical after the occurrence of the incident (“initial notification”). The ER or the EO (with approval from the ER) will provide written details (“written report”) to the OEH and DoPI within seven (7) days of the date in which the incident occurred. 

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In accordance with MCoA 6.2 all reasonable requirements of the Director‐General of DoPI related to the cause or impact of the incident will be addressed by the Holcim and the Contractor.  It should also be noted that this MCoA does not limit or preclude the OEH from requiring any action to address the cause of impact of any incident in context with OEH statutory role in relation to the project. 

All emergency responses will be conducted as detailed in the Contractor’s ERP. This Plan describes the actions that will be taken during incidents, details of personnel responsible for preventing, preparing for and responding to incidents and includes ‘out of hours’ contact details. The Contractor’s ERP must be consistent with this ERP and will be reviewed by Holcim prior to construction commencing. 

 

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7. Recovery The Environmental Officer will liaise with the Contractor to ensure all environmental incidents and/or emergencies are recorded, reported and investigated in accordance with the SHE Guideline 5.1 Incident Reporting, Recording and Investigating. This includes completing a Root Cause Analysis (RCA) for all incidents and emergencies classified as Category 2 and above and completion of the STARS Environmental Incident Notification Form. 

The Contactor will maintain an Environmental Incident and Emergency Folder which will contain the following information: 

 Copies of work instructions on how to deal with a particular situation 

Incident contact names /numbers. 

Environmental Incident Report Form containing all details required in the “Notification of Environmental Harm” Procedure (refer Appendix A). 

 

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8. Review and improvement of this Plan 8.1. Environmental Management Review

The effectiveness and proper implementation of the ERP will be reviewed by Holcim every twelve months or sooner as necessary.  Review will be undertaken by the management team. The review will comprise: 

Reviewing the results of audits. 

Evaluation of the system, which improvements and corrective actions will be sought. 

Evaluation of the operation of the ERP. 

8.2. Continual Improvement

Continual improvement of the ERP will be achieved by the continual evaluation of environmental management performance against environmental policies, objectives and targets for the purpose of identifying opportunities for improvement.  The continual improvement process will: 

At least annually:  

− Review the adequacy of this plan. 

− Consider any recent developments in practices and technology to ensure Best Management ideals are followed to minimise waste generation and maximise reuse and recycling. 

At least quarterly: 

− Review monitoring results and identify areas of opportunity for improvement of environmental management which leads to improved environmental performance. 

At least monthly (or as incidents / non‐conformances occur): 

− Determine the root cause or causes of non‐conformances and deficiencies. 

− Develop and implement a plan of corrective and preventative action to address non‐conformances and deficiencies. 

− Verify the effectiveness of the corrective and preventative actions. 

Outcomes of these reviews shall be documented and retained for the duration of the project. 

 

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Appendix A Notification of Environmental Harm Procedure

 

 

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Notification of Environmental Harm Procedure

 

Version 0 Notification of Environmental Harm Procedure 1  

Scope:  This flowchart describes the process Holcim will follow to determine whether an environmental incident causes actual 

or potential material harm to the environment and whether the Office of Environment and Heritage (OEH) and Department of 

Planning and Infrastructure (DoPI) require notification under MCoA 6.1. 

 

 

 

Environmental Incident Occurs  (Actual or Potential) 

The Holcim PM and EO in conjunction with the Environmental Representative (ER) to assess the 

potential implications of the environmental incident in accordance with the POEO Act 1997 (Part 5.7 – Duty to 

Notify Pollution Incidents Sections 147‐153). 

Holcim have a duty to notify the Office of Environment and Heritage (OEH) under Section 148 of the Protection of the Environment Operations Act 1997 about a pollution incident occurring in the course of an activity that causes or threatens “material harm to the environment. Under Section 147 of this Act the meaning of material harm to the environment is below: 

1.  the purposes of this Part: “ For

harm

loss te or 

a.  to the environment is material if: 

i. it involves actual or potential harm to the health or safety of human beings or to ecosystems that is not trivial, or 

ii. it results in actual or potential loss or property damage of an amount, or amounts in aggregate, exceeding $10,000 (or such other amount as is prescribed by the regulations), and 

b.  includes the reasonable costs and expenses that would be incurred in taking all reasonable and practicable measures to prevent, mitigamake good harm to the environment. 

2. For the purposes of this Part, it does not matter that harm to the environment is caused only in the premises where the pollution incident occurs 

Contractor to inform Holcim PM and the EO of all actual and/or potential environmental incidents in accordance with the process documented in the Contractors Environmental Incident Response Procedure (refer Appendix B of the ERP). 

The environmental incident must be categorised in accordance with the consequence categories and definitions provided in Attachment 5.1B of the SHE Guideline 5.1 Incident Reporting Recording and Investigation (NB: a Root Cause Analysis (RCA) must be conducted for all category 2 incidents and above). 

Minor Environmental Incident No harm to ecosystems or humans or trivial in nature (No obligation 

to notify OEH or DoPI).

Investigate and provide recommendations for action 

or improvement. 

EO with assistance from the Contractor (where required) will complete the STARS Environmental Incident Notification Form and will ensure the Contractor appropriately closes out any corrective actions. 

In the event of a spill Initiate Spill Response Procedure (refer Appendix C of the ERP). 

Minor 

Major 

This may involve assistance from emergency services (e.g. NSW Fire Brigade). The Contractors Emergency Response Plan will outline processes and procedures for notifying emergency services. 

EO with assistance from the Contractor (where required) 

will complete the STARS Environmental Incident 

Notification Form and will ensure the Contractor 

appropriately closes out any corrective actions.In accordance with MCoA 6.1 a 

written report is to be provided to the OEH and DoPI within seven (7) 

days of the date the incident occurred. 

Employ pollution containment measures and re‐establish environmental controls.

Contractor to cease all work in affected area (if required), check safety and account for all personnel, then immediately notify the Holcim Project Manager 

(PM) and Environmental Officer (EO).

Employ pollution containment measures and/or re‐establish 

environmental controls. 

Investigate and provide recommendations for action or 

improvement. 

This report will have appropriate review (this may include legal review) and internal signoff prior to being sent to OEH and DOPI. 

 Severity? 

POEO Act Offence?    The ER to notify OEH on 

131 555 and the Director‐General of DoPI 

(refer MCoA 6.1). 

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Sinclair Knight Merz | Emergency Response Plan

Appendix B Environmental Incident Response Procedure

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          ENV I RONMENTA L   I N C I D ENT  RE SPONSE  PROCEDURE  

What is an ENVIRONMENTAL INCIDENT?  Uncontrolled discharge of water off site (resulting from failure of sediment and erosion 

control measures)  Intentional release of dirty water off site  Fire  Oil and Chemical spill(s)  Working outside approved construction hours  Unauthorised clearing and trimming of native vegetation Harm to native fauna Disturbance to previously unidentified contaminated material and/or heritage items 

(Indigenous and/or non‐Indigenous) An environmental incident is an unexpected event that may result in harm to the 

environment and requires some action to minimise the impact or restore the environment

STOP WORK, SECURE THE AREA  In the first instance stop work immediately  Make sure you are safe and anyone working around you is safe  Secure the area Implement Contractor Emergency Response Plan 

CONTRACTOR TO NOTIFY HOLCIM PM and EO  Call your supervisor immediately. Your supervisor will notify the following: Holcim Project Manager ........................................ Richard Savage ....... 0419 476 397 Environmental Officer ............................................ David Opperman .... 0449 644 446

WHAT HAPPENS NEXT?  Holcim will implement the Notification of Environmental Harm procedure. This will 

include an investigation into how and why the incident occurred.  REMEMBER if someone from an external authority approaches you to ask questions – 

please direct them to the Holcim PM or EO. 

Uncontrolled discharge of water offsite: 1. Attempt to control the discharge of water, only if safe to do so. 2. If the wall of a sedimentation basin has failed call a watercart to start pumping water from the 

basin to reduce the amount of water. 3. If a water pipe has burst – find where the water is being pumped from and turn it off. 4. Attempt to direct water to an area where it can be contained (e.g. to a sediment basin). 5. Notify your supervisor. 

Intentional release of dirty water offsite: 1. Turn the pump / low flow off. 2. Contain the dirty water in a bunded area. 3. Block off the access of the dirty water from entering the clean water system. 4. Notify your supervisor.

Fire:1. Evacuate the area. 2. Secure the area. 3. If fire is large and out of control notify supervisor to call emergency services immediately. 4. If fire can be contained, attempt to control fire with fire extinguishers and watercart. 5. Notify your supervisor. 

Oil or Chemical SpillRefer to the Environmental Spill Response Procedure (Appendix C of the ERP). 

Working outside approved construction hours 1. Approved construction hours are 7am to 6pm Monday to Friday and 8am to 1pm Saturdays. 2. Work can only take place outside these hours with approval from Holcim Project Manager or 

Environmental Officer. 

Damage clearing and trimming of native vegetation 1. Notify your supervisor immediately if you notice any damage to native vegetation in the Angus 

Creek riparian corridor (which is fenced with exclusion fencing). 

Harm to native fauna1. Cease all work in the area where the fauna is likely to be affected. 2. Make a visual assessment on the condition of the animal (i.e. is it injured?) avoiding physical 

contact. 3. Notify your supervisor.

NOTE:  Work can only recommence once the incident has been assessed by the Holcim PM 

and EO and the approval has been given by the Holcim PM or EO 

Disturbance to previously unidentified contaminated material and/or heritage items1. Stop work in vicinity of the find and establish protection for the site. 2. Notify your supervisor. 

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Rooty Hill Regional Distribution Centre

Sinclair Knight Merz | Emergency Response Plan

Appendix C Spill Management Flow Chart

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    Environment Spill Response Procedure 

Scope: This environmental spill response procedure details the steps to be followed in the event of an oil or fuel spill or a hazardous substance incident on site. 

Ensure a Root Cause Analysis (RCA) is conducted for all category 2 incidents and above in accordance with SHE 

Guideline 5.1 Incident Reporting, Recording and Investigation and Attachment 5.1G completing an effective incident 

investigation handbook. 

Ensure the STARS Environmental Incident Notification Form is fully completed. 

Remove any traffic diversionsas soon as the area becomes safe. 

If possible, transfer all remaining fuel, oil or chemical out of damaged tanks or lines to appropriate holding tanks, utilising 

appropriate Personal Protective Equipment (PPE). 

Provide details regarding location and material spilt. Holcim PM and EO to investigate and determine personnel safety hazards (including traffic control). The EO is to notify the 

Environmental Representative (ER). 

All spills should be considered hazardous unless the nature of the spills is clear and obvious. If the nature of the spill is not clear, the NSW Fire Brigade (000) should be contacted. 

Contractor to complete the STARS Environmental Incident Notification Form 

(attachment M of CEMP).  

Remove safety controls put in place during the spill 

Clean up (i.e. deploy absorption and containment materials to minimise the 

spread of the spill) 

Dispose of contaminated spill kit equipment appropriately and replace used 

spill kit components. 

Removed used absorbent material from the site as soon as practicable or within 24 hours of the spill occurring. 

Place contaminated clean up equipment in the designation oil waste container for disposal. Do not place used materials 

back in the spill kit. 

The ER with assistance from the EO and PM to classify the incident in accordance with the 5 SHE categories and definitions. Notify Office of Environment and Heritage (OEH) 

as appropriate. 

Implement the Notification of Environmental Harm Procedure (refer Appendix A of the ERP). 

Erect barriers around the spill to prevent the spill from entering into drains and water bodies and maintain them in place until the spill has been cleaned up. Place absorbent 

material from the spill kit on the spill and allow the spill to be fully absorbed.  

Notify the Holcim Project Manager (PM) and Environmental Officer (EO) 

Find the source of the spill and contain to stop further spread, and protect drains and 

waterways, only if safe to do so. 

Oil, fuel or chemical spill on land on site 

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Rooty Hill Regional Distribution Centre

Sinclair Knight Merz | Emergency Response Plan

Appendix D Holcim’s Safety Health and Environmental (SHE) Guideline 5.1

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Strength. Performance. Passion.

SHE Guideline 5.1

Incident Reporting, Recording and Investigation

Issue Date: August 2010

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 1/10

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5.1 Incident Reporting and Investigation The objective of this standard and guideline is to determine the root causal factors of an incident, prevent recurrence and reduce risk. To achieve this objective, all category 2 and above incidents shall be reported within 24 hours (where practicable) and investigated using a systematic approach. This can be achieved by reporting incidents, identifying root causes, implementing corrective actions, monitoring, evaluating and reviewing controls. Achieving this objective will assist in reducing incidents and meet Holcim’s target of zeroHarm.

Safety Health and Environment (SHE) Audit Requirements

5.1.1 All incidents will be reported, recorded and investigated as per the criteria applicable to the category of the incident.

5.1.2 Where legislation requires, injuries, illnesses, dangerous occurrences and incidents, shall be notified to the appropriate authorities within the required timeframe.

5.1.3 Root Cause Analysis (RCA) shall be conducted for all Safety, Health and Environment related incidents classified category 2 and above

5.1.4 Industry specific codes applicable to the incident shall be identified and included in the investigation report for all incidents classified category 2 and above.

5.1.5 Corrective actions that reduce the probability of re occurrence of a similar incident shall be identified, implemented and reviewed to ensure their effectiveness.

5.1.6 The STARS database will be used to record details of visits by regulatory authorities where the authority has left documented notice of the visit, whether or not that notice demands any action.

5.1.7 All cell managers, senior business unit managers and other critical Company and non-company personnel will hold a copy of and be responsible for the requirements and actions required of them as contained in the Holcim Australia Crisis Management Guidelines.

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 2/10

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IDENTIFY INCIDENT TYPE 5.1.1

Safety Health and Environment (SHE) Audit Requirements

5.1.1 All incidents will be reported, recorded and investigated as per the criteria applicable to the category of the incident.

There are 5 classifications of SHE incidents that we report, record, investigate and measure. Under each incident classification there are 5 consequence categories and definitions. Near Miss Incidents can fit within any of these categories depending on the potential consequence of the near miss. Refer Attachment 5.1B Incident Classifications, Consequence Categories and Definitions

People involved in incidents related to our workplaces and activities will be classified as, Direct Employee Supervised Contractor Independent Contractor Third party (including formal and informal complaints from external parties) Incidents involving direct employees and supervised contractors will be recorded in STARS

and included in our SHE performance statistics.

Incidents involving independent contractors and third parties will be recorded in STARS but not included in our SHE performance statistics.

For more detail on Personal Injury definitions i.e. what is a First Aid and what is a Lost Time

and how they are measured as performance statistics. Refer Attachment 5.1J Incident Definitions and Measures.

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 3/10

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The table below provides direction to the the timing of incident reporting and who is responsible for the co-ordination of the incident investigation.

All reporting and investigation information will be entered into STARS by a trained and licensed

STARS administrator.

Refer SHE intranet site - STARS Training Materials

Safety, Health & Environmental Reporting and Investigation Requirements

SH & E Incidents Reporting Investigation Disaster; Category 5 Enter into STARS within

24 hours of incident occurring

Investigation team appointed by Holcim Australia S & H, or, E Manager, enter into STARS within 14 days of incident occurring or where practicable.

Severe; Category 4 Enter into STARS within 24 hours of incident occurring

Investigation team appointed by Business Unit Cell Manager, enter into STARS within 7 days of incident occurring or where practicable.

Serious; Category 3 Enter into STARS within 24 hours of incident occurring

Investigation team appointed by Business Unit Cell, enter into STARS within 7 days of incident occurring or where practicable.

Significant; Category 2 Enter into STARS within 24 hours of incident occurring.

Investigation team appointed by Cell Manager, enter into STARS within 7 days of incident occurring.

Minor; Category 1 Enter into STARS within 7 days

Not mandatory; at the discretion of Cell Manager

An initial incident details entry form will be supplied to allow sites where there is not a licensed

STARS administrator to record initial incident details and either fax or email to their STARS administrator for entry to the STARS system. This form does not contain all required information. The STARS administrator will need to interview the person reporting the incident to obtain information such as AS codes, and Industry specific codes. The purpose of this process is to limit the amount of persons entering information so as to ensure consistency and accuracy of our incident data.

Refer Attachment 5.1C STARS Safety & Health Incident Notification Form Refer Attachment 5.1C/1 STARS Environmental Incident Notification Form

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 4/10

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NOTIFYING AUTHORITIES 5.1.2

Safety Health and Environment (SHE) Audit Requirements

5.1.2 Where legislation requires, injuries, illnesses, dangerous occurrences and incidents, shall be notified to the appropriate authorities within the required timeframe.

All States and Territories have legislative requirements to advise relevant Regulatory Authorities of certain workplace injuries, illnesses, dangerous occurrences and environmental damage

Prior to reporting any incident to the regulatory authorities you must have approval by your

business unit safety manager or cell manager

In addition to the above reporting requirements it may also be necessary to advise electrical, water and gas authorities depending on the location and consequence of the incident. If an incident involves one of these or other services please contact your Safety Manager for advice.

Refer Attachment 5.1B Incident Classifications, Consequence Categories and Definitions

Refer Attachment 5.1L Safety and Health (external) reporting requirements

Refer Attachment 5.1M Environmental (external) reporting requirements

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 5/10

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ROOT CAUSE ANALYSIS 5.1.3

Safety Health and Environment (SHE) Audit Requirements

5.1.3 Root Cause Analysis (RCA) shall be conducted for all Safety, Health and Environment related incidents classified category 2 and above.

Root cause analysis (RCA) is a systematic review of factors that contribute to incidents. In most instances, the root cause of an incident is not obvious without going through the RCA process

Hazardous conditions and unsafe behaviors we identify as contributing to an incident are

really the contributory causes of an incident. After we identify these causes, we need to determine if inadequate safety system components contributed to the incident by allowing the hazardous conditions and unsafe behaviors to develop or occur. These system inadequacies are called the root causes of incidents

The 5 Whys is the main tool used in root cause analysis. It relies on group brainstorming by

asking why events occurred or conditions existed

There are 321-root causes codes divided into 28 groups that can be used as prompts during the investigation process. On completion of the investigation all RCA codes are to be entered into STARS.

Refer SHE intranet site - STARS Training Materials

Refer Attachment 5.1G Incident Investigation Handbook

Refer Attachment 5.1N Root Cause Codes

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 6/10

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INDUSTRY SPECIFIC CODES 5.1.4

Safety Health and Environment (SHE) Audit Requirements

5.1.4 Industry specific codes applicable to the incident shall be identified and included in the investigation report for all incidents classified category 2 and above.

Industry specific codes represent locations and activities within our business operations. They are specific to concrete, quarries or Humes. It is a requirement that all category 2 and above incident investigations identify and record within STARS the relevant industry specific codes. These codes will assist in identifying trends and implementing controls specific to location and activity so as to prevent further incidents.

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 7/10

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CORRECTIVE ACTIONS 5.1.5

Safety Health and Environment (SHE) Audit Requirements

5.1.5 Corrective actions that reduce the probability of re occurrence of a similar incident shall be identified, implemented and reviewed to ensure their effectiveness.

Hierarchy of Controls

1st = Elimination

2nd = Substitution

3rd = Engineering

SAFE PLACE

4th = Administration

SAFE PERSON

If done correctly, RCA should result in a set of corrective actions that will prevent reccurrence of the incident. When determining corrective actions the hierachy of controls must be followed

Refer Guideline 3.1 Risk Management for further information on “Hierachy of Control”.

The selection of controls must be made in consultation with relevant personnel, ie personnel

working with or effected by the controls.

Once the controls have been identified and implemented, they should be reviewed for their

effectiveness to ensure the risk has been eliminated or reduced and do not contribute to other problems. A review is only effective if conducted in consultation with the personnel working with or effected by the controls prior to implementation

If the corrective action requires a change to the SHE Management System the feedback

section of the SHE system should be used to inform the National Safety Improvement Team.

As part of the review, all risk asessments, job safety assessments, safe work procedures and work instructions related to the activity that led to the event are to be reviewed and amended as required so as to include recommended practices and corrective actions identified during the investigation process.

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 8/10

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STARS DATABASE – EXTERNAL NOTICES 5.1.6

Safety Health and Environment (SHE) Audit Requirements

5.1.6 The STARS database will be used to record details of visits by regulatory authorities where the authority has left documented notice of the visit, whether or not that notice demands any action.

Regulatory authorities such as Worksafe, EPA, or Mines departments in your state may decide to visit your site for a number of reasons

It may be the result of a reported incident, a general safety campaign specific to the industry,

an employee, contractor or neighbours complaint, or a follow up to a previous inspection

If the authority identifies an issue that they believe requires some form of action they will generally leave a formal notice with you. This notice may be an Inspection Record or an Improvement Notice or something similar. These documents vary in format and title across the authories and jurisdictions but are similar in purpose and legal standing

On receipt of an Inspection Record or Improvement Notice from one of the regulatory

authorities you must report such to your Business Unit Safety Manager and enter all the relevant information into STARS. Your Safety Manager will support you with the required approach to managing the Inspection Record or Improvement Notice.

Refer SHE intranet site - STARS Training Materials

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 9/10

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GROUP CRISIS MANAGEMENT GUIDELINES 5.1.7

Safety Health and Environment (SHE) Audit Requirements

5.1.7 All cell managers, senior business unit managers and other critical Company and non-company personnel will hold a copy of and be responsible for the requirements and actions required of them as contained in the Holcim Australia Crisis Management Guidelines

Some category 4 and all category 5 incidents will require management within the scope of the Holcim Australia Crisis Management Guidelines

These guidelines provide guidance to senior management in The support of traumatized persons, including the injured, their workmates, witnesses and

family Dealing with the Media Co-ordination of emergency services and other authorities Arranging for investigations etc

All safety personnel, cell managers and senior managers must hold a copy of the Holcim

Australia Crisis Management Guidelines and be familiar with the requirements so as to be able to implement them requirements in times of crisis

Copies of the Holcim Australia Crisis Management Guidelines are available from your

Business Unit Safety Manager.

SHE Guideline 5.1 Issue Date: August 2010 © Holcim (Australia) Pty Ltd 10/10