rootsan technologies pvt ltd company profile

8/6/2019 Rootsan Technologies Pvt Ltd Company Profile

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Rootsan is a leading global computing service provider and specializing in the delivery of

intelligent and comprehensive enterprise solutions to solve problems faced by enterprise in the

area of Storage Area Network, Network Attached Storage, Virtualization, Local Area Network,

Wide Area Network, Data Backup and Disaster Recovery. Rootsan analyses requirements,

architects solutions, implements secure automated systems, provides Vendor certified sales and

technical courses, management and maintenance services.

Rootsan Technologies is a group of qualified and certified Systems Engineers and

Administrators capable of increasing your business to the maximum security and performance

levels. We provide high quality server solutions such as remote server monitoring and remote

server management for a large variety of customers at affordable rates. No matter what kind of

business you have, we know that keeping costs down is important to everyone. At Rootsan

Technologies we understand this, and our pricing structure is set at an extremely competitive rate

to account for this.

We can help you in monitoring, securing, and optimizing your server in order to boost up

your performance, installing custom solutions, and other security measures. We are also ready toassist you in any issue you may have or in any other kind of customer inquiry related to the

security and performance of your server needs.

We would like to hear from you soon to successfully accomplish your requests, as we

have dedicated administrators ready to start immediately. You will not regret in choosing

Rootsan Technologies as satisfaction is guaranteed!
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Core Services

Infrastructure Management Services.

Data Center Management

Open source Management

Product &Application Development/Testing.

Virtualization Management

Network Management

Desktop Management

Server Management

Training and outsourcing

Placement Services


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A. Infrastructure Management Services

Infrastructure Management Service (IMS) is a time-tested and proven service offering

focused on reducing your operational costs and ensuring maximized availability and

performance of your IT services. Rootsan plays a critical role in supporting and satisfying

business requirements. In the current organization paradigm, it provides essential services for the

organization to support its business. Beyond the need to manage IT technology is the need to

establish and employ best practices processes to optimize IT services. This is the focus of our

managed IT services. We render set of process that detail best practices based on standards

(ITIL, ITSM) to enable and optimize IT services in order to satisfy business requirements and

manage the IT infrastructure both tactically and strategically by meeting the well defined AMC

and SLA . We provide Managed IT Services best in the industry and we provide dependable and

continuous service for our clients. We cover all the features necessary for system & network

administration, security, enterprise system management etc to best manage the IT services.

We offer the complete spectrum of data center management services that can help your

organization capitalize on business opportunities and result in real developments in profitability. These

range from technical and change management support to process optimization and disaster recovery.

In Datacenter Management Services:

Storage Management

Network Management

Server Management

In Storage Management, Rootsan supports Direct Attached Storage; Network attached

Storage, Storage Area Network and Tape libraries. These products were delivered to small,

medium, and large enterprise around the world.

As per business continuity. We suggest Storage according to Requirement. Rootsan supports

Storage Deploy, configure and manage

EMC

NETAPP FILERS.

HITACHI

DELL

HP
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Datacenter Network Management

In Datacenter Network Management, Rootsan supports

Cisco

Juniper

Brocade

Server Management

In Datacenter Server Management, Rootsan Supports

RAID SCSI/SAS/SATA cards (Dell, HP, Adaptec, LSI, High-tech Rocket

and Etc).

FC cards (Qlogic, Emulex,JNI and etc)

C. Opensource ManagementITSM Challenges:

IT departments face various challenges such as cost reduction, regulatory compliance,

competitiveness of internal IT compared to outsourced services and application and

infrastructure modernization. Management also demands demands that IT processes come under

better control, end users become more demanding and shorter innovation cycles lead to higher

requirements in terms of flexibility and responsiveness.

We supports all different types of Open source Operating systems and Software.

Like os SUN, Redhat, IRIX,open SUSe, Mandriva, ibm aix , HP UX ,netbsd,freebsd, etc

IT Service Management ITIL.

Organizations answer to these challenges by adapting industry best practices. Initiatives usually

depend on operational needs, strategic alignment, access to know-how and tools available in the

marketplace. If an organization is following the common and popular ITIL standards. The

objectives usually remain the same: Maximizing the benefits derived through the use of

information technology and developing appropriate IT governance and control in a company.

Benefits of following the open source way in ITSM

Most companies nowadays have embraced the benefits of using Open Source Software / Free

Software (OSS/FS) like lower costs of ownership (TCO), scalability, control and flexibility

advantages, no license management costs and lower upgrade/maintenance costs - just to name a

few of them. OSS/FS protects its users from the risks and disadvantages of single source

solutions. Most importantly as a user you don't need to rely on the vendor's agenda and instead

of having a single point of reference, a network of internal and external IT service providers is


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at your disposal.

ITSM Processes

The following diagram provides an overview over the processes supported by ITSM.

Starting with incidents, change requests and project proposals,ITSM provides a continuousprocess chain covering the planning, priorization, distribution, execution and rollout of changes

throughout the IT service organization.

ITSM processes supported by project-open

ITSM Challenges.

IT departments face various challenges such as cost reduction, regulatory compliance,

competitiveness of internal IT compared to outsourced services and application and

infrastructure modernization. Management also demands demands that IT processes come under

better control, end users become more demanding and shorter innovation cycles lead to higher

requirements in terms of flexibility and responsiveness.

Our value proposition.Integration:

Provides a one-stop solution for IT management, integrating with important application

and replacing 10-15 smaller ones. Just like ERP system did to manufacturing companies 20

years ago.

Visibility & Transparency:

Allow business managers and business users to monitor IT projects and IT service

operations.

Financials & Controlling

Introduce a solid financial perspective across all IT activities, with low overhead for

employeesBusiness Intelligence

Provide managers with indicators, reports and other analysis tools to build an integrated

ITSM scorecard. Benefits of following the open source way in ITSM.

Most companies nowadays have embraced the benefits of using Open Source Software / Free

Software (OSS/FS) like lower costs of ownership (TCO), scalability, control and flexibility

advantages, no license management costs and lower upgrade/maintenance costs just to name a


solutions. Most importantly as a user you dont need to rely on the vendors agenda and instead

of having a single point of reference, a network of internal and external IT service providers is

at your disposal.

Benefits of following the open source way in ITSMMost companies nowadays have embraced the benefits of using Open Source Software /

Free Software (OSS/FS) like lower costs of ownership (TCO), scalability, control and flexibility

advantages, no license management costs and lower upgrade/maintenance costs - just to name a



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solutions. Most importantly as a uer you don't need to rely on the vendor's agenda and instead of

having a single point of reference, a network of internal and external IT service providers is at

your disposal.

ITSM Benefits

One Integrated Application:

Can replace a large number of stand-alone applications with a single integrated system,

reducing the maintenance overhead and the number of providers.

Regulatory Compliance:

The integration of Change Management with Configuration Management provides a

"transparent" change management history of released software as required by auditing

organizations in the financial sector.

Increased Visibility of IT Projects:

Allows project stakeholders to check the project status. Permissions determine whether a

user can read, modify or administer a project.

Project Budget & Progress Tracking:

Shows up to date information about budget and progress for each project. Information

includes timesheet information, external costs such as travel costs and information imported

from SAP FI or other accounting applications.

IT Service Cost & Financial Controlling:

Automatically captures all necessary information in order to determine IT costs for

service types.

Performance Reports and Statistics:

The integrated reporting and data-warehouse engines provide insight into key process

indicators.

Project Portfolio Management:

PPM allows managing lists of project and development requests and supports senior

management decision-making by providing all fields necessary to priorize requests.

Release Management:

Can manage and track the advance of different items included in a software release,

allowing the release manager to take informed decisions.

Learned Lessons, Wiki, Blog & Knowledge Management:

A full text search engine index all contents in , allowing fast access to learned lessons,

wiki pages and solution to previous bugs, sometimes resulting in enormous time savings.

ITSM Integration Links

ITSM offers users a number of integration links in order take advantage of input from other

applications commonly found in IT departments and IT service provider organizations.

ITSM Integration Links

Systems Monitoring and Incident Tracking Integration Links

Nagios:


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Create Tickets from Nagios events, create Configuration Items from Nagios

configuration.

Big Brother:

Simple import of BB4 status currently for display only

OTRS, BugZilla, Mantis, RT: Import of tickets + update of ticket status when fixed in

Authentication and Identity Management

LDAP:

Authentication against LDAP servers (OpenLDAP and MS Active Directory) and/or

synchronization of user data. Support for as master for LDAP information.

PAM (Pluggable Authentication Modules) :

Support for various Linux PAM modules

Inventory and Configuration Management Integration Links

OCS-Inventory:

Can import OCS inventory lists and convert them in a list of configuration items.

H-Inventory:

Same as OCS-Inventory

Project Scheduling

Gantt Project:

Bidirectional (import + export without loss) "round trip" editing of project schedules.

OpenProj :

Same as Gantt Project.

MS-Project:

Import of MS-Project schedules via Gantt Project.

Financial Management Integration Links

SAP FI:

Import of costs from SAP FI general ledger costs to projects based on shared project

code ("Innenauftragsnummer").

Microsoft NAV (Navision) :

Export of financial information in UBL suitable to be parsed in NAV connector

Lexware Buchhalter :

CSV export of financial documents readable by Lexware Buchhalter.

Datev :

CSV export of financial documents readable by Datev-based tax consultants.

UBL:

Can export financial items in UBL V1.0 (Universal Business Language). UBL is a kind

of simplified ebXML.

Generic Interfaces

ODBC:

The generic ODBC interface allows reading, updating and creating objects. There exists

a PL/SQL API for creating new objects.

XML-RPC:


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A generic XML-RPC interface that maps XML-RPC calls to TCL procedure calls.

SOAP/WSDL:

Generic SOAP/WSDL implementation from University Vienna.

ITSM Modules in Detail

ITSM Helpdesk

The ITSM Helpdesk is the central point of contact between service providers and

users/customers on a day-to-day basis. It is intended to meet the communications needs of both

Customers and IT.

All incidents are registered with the system. supported by business intelligence capabilities it

serves as a extremely beneficial tool for IT Management when used to find, analyze, and

eliminate common problems.

Staff members can effectively track and monitor the status of customer problems.

The Help Desk provides to customers a central and convenient point of reference for their ITrelated incidents. At any times new incidents can be entered and already registered incidents can

be looked up to determine their status.

A powerful and highly configurable workflow engine is used to manage the flow of the tickets.

ITSM Change ManagementThe objective of Change Management is to ensure that standardized methods and

procedures are used for efficient and prompt handling of all changes to controlled IT

infrastructure, in order to minimize the number and impact of any related incidents upon

service.

ITSM Release ManagementRelease Management supports the platform-independent and automated distribution of

software and hardware, including license controls across the entire IT infrastructure.

ITSM Configuration ManagementConfiguration management (CM) is a technical management model that focuses on

establishing and maintaining consistency of a product's performance and its functional and

physical attributes with its requirements, design, and operational information throughout its life.

Configuration Management is a process within the Information Technology Infrastructure

Library (ITIL). It usually tracks all of the individual Configuration Items (CI) in an IT system

which can be as simple as server or as complex as an entire IT Department.

ITSM supports the main five activitis in CM: Planning, Identification, Control,

Monitoring and Verification.

Implementation & (Organizational) Change ManagementImplementing an application like successfully in an organization only partly depends on


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the application itself. Other factors like team psychology and data integration play an important

role in a smooth transition, particularly in larger organizations.

To address these issues, the team offers professional and consulting services based on the

experience of more than 200 rollout projects in the past. During the start of an implementation

project, the team will visit all involved groups in the IT department and analyze per group:

Operating procedures, processes and workflows, existing tools and

the data contained in existing tools

Based on this input, we develop several "reasonable" scenarios on how integrate existing

structures into a single consistent system.

Thanks to its database API, it is easy to import data from external applications into the

database in order to make them available to users.

As an alternative, it is relatively easy to extend to cover new processes, thanks to its modular

architecture.

Thanks to its modular architecture and the low overall implementation costs (open source), is

suitable for a wide range of IT departments and their corresponding budgets. Please contact us

to discuss options and to inquire a cost estimation.

Implementation Hard- and Software RequirementsBy default, is designed to run on standard Linux systems using the PostgreSQL open-source

database. We recommend this configuration for organization with 10 - 300 "active users"

because it is the most standardized and cost efficient option.

However, is a very scalable and portable application, so we can offer for SUN/Solaris and

other non-Linux environments. Also, there is an option to run on an Oracle 8x - 10x database.

Virtualization Management Center

Rootsan's award winning Virtualization Management Center (VMC) enables next

generation data centers to enforce IT policies, ensure compliance with government mandates,

and manage and protect virtual servers, desktops, and networks across multiple platforms.

VMC provides a single authoritative visual interface, central management and security for

heterogeneous virtual environments. By combining the centralized event database, virtual

infrastructure integration and analysis engines with a robust visual interface it is possible to

administer, audit, secure and monitor complex, dynamic, virtual infrastructures. This results in

better network and event visibility for a faster and more efficient management and security

response. Through extensive real-time and historical visual reporting and revision control,
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Rootsan VMC gives administrat

requirements and provide secure

Rootsan VMC is purpose-built o

needed to bridge the gap betwee

Virtual Infrastructure Discovery

Since you can't control w

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their virtual environment in ord

virtualization challenges that ha

configuration and infrastructure

Revision Control & Configurati

To maintain secure confi

track all infrastructure changes

configuration changes, configur

infrastructure. Revision Contro

timeline-based graphical topolo

perform forensic analysis and co

rs the tools they need to efficiently meet string

management for virtualized data centers.

n a strong security foundation to provide the ess

security and management in the virtualized da

& Mapping

hat you cant see, visibility is key in managing

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ment through a

rts in context to


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Application Services Discovery

Application/services visi

which applications/services are

administrators can detect appl

security risks and optimize the v

requirements. This capability is

agents with every virtual machin

Virtual Network Security

Integrated firewall and d

between virtual machines to red

violations or other consequencemalicious activity; detect netwo

VSA can take action and bloc

virtual network layer provides th

environment.

Virtual Performance & Monitori

Monitoring and managin

efficiency and business continui

Monitoring

bility and awareness inside the virtual infrast

running on which virtual machines. Utilizing

ication dependencies and misconfigurations,

irtual network infrastructure to support its servi

done at the network level and eliminates th

e.

eep packet inspection provides a complete sec

uce the risk of virtual machine intrusion, infec

s. Rootsan VSA can inspect virtual network trk anomalies and alert users of the event. If

packets based on network policy. Policy en

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ng

g virtual performance enables organizations to i

ty in the datacenter. The ability to detect bottl

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VMC and VSA,

reduce overall

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need to deploy

urity around and

tion, compliance

raffic for knowndeployed in-line,

forcement at the

nts in the virtual

ncrease business

necks inside the
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virtual infrastructure, over-utili

outages will allow administrato

troubleshoot issues and optimize

Virtual Machine Lifecycle

Monitoring the health

managing your virtual environmVMs and the surrounding virtu

performance, and monitor secu

changes must be managed in c

network and ultimately the busin

Rootsans global networ

delivery architecture. These stat

full redundancy, high availabili

remote infrastructure manageme

improve service levels. Custom

simply start with remote monit

servers. Additional remote infr

change. Rootsans remote infra

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supplied tools eliminating a ta

with a consistent, consolidated

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virtual infrastructure.

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nt securely. Rootsan VMC provides vital inforl infrastructure to manage VM sprawl, track

rity events throughout the VM life span. T

ntext with security to accurately understand t

ess.

k operation centers (NOCs) are the cornersto

e-of-the-art facilities highlight Rootsans rigor

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nt services gives our customers the ability to

rs can implement a complete remote service

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structure management solutions are based on

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added as needs

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e provide clients


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By delivering remote infrastructure management services from our NOC(Network

operational tools), we have helped many global enterprises cut down their costs of infrastructure

management and gain access to expert skills. Each NOC supports multiple monitoring consoles

that proactively manage remote client environments and over 10,000 applications, databases, or

servers, as well as 20,000 SNMP devices. These monitoring consoles are scalable and replicable

to ensure faster service deployment and swifter problem resolution for even the largest customer.

Remote MonitoringRootsan provides automated, continuous, 24x7 availability and performance monitoring

of the clients environment. We monitor IT components and transactions for specific events,

threshold violations and errors/faults, based on pre-defined metrics. Our remote monitoring

service automatically notifies the customer or designated service provider when events defined

by the customer are detected. Our clients have the option of choosing how problems are resolved

and who is responsible for solving them. Notification includes an escalation and tracking process

as determined by the client. Rootsan collects and stores up to fifteen months of historical

information to facilitate trend analysis and IT planning. Our remote monitoring service helps to

maximize performance, significantly enhance service levels and immediately reduce downtime.

Remote Infrastructure ManagementRootsans remote infrastructure management solution goes beyond 24x7 monitoring to

include proactive problem identification and resolution. Built-in root cause analysis helps to

identify and automatically fix potential problems before performance is affected. Our remote

infrastructure management solution will automatically carry out clients pre-specified

instructions to fix problems such as restarting sluggish servers and the applications that reside on

them without human intervention. Rootsans remote infrastructure management solution can also

automatically dispatch on-site service providers to address high priority issues. By automating

corrective actions, IT organizations decrease problem resolution time and improve system

availability.

Remote Service DeskRootsans remote service desk solution provides complete 24x7 help desk coverage

from call management to service reRootsan tracking to problem ticket management to change

reRootsan management. Our remote service desk is a cost-effective alternative to in-house

service desk applications. During implementation, Rootsan works with clients to complete a

series of templates and workflow definitions to establish fully functioning trouble ticketing and

detailed service reporting enabling IT organizations to validate their service level agreements. A

searchable knowledge base expedites problem solving so that client issues are resolved faster and

more efficiently. Service tickets are automatically generated for those events that have been pre-

defined up to and including automatic notifications by phone, email, or pager. A web interface

also allows Rootsan and customers to enter and track trouble tickets and service reRootsans from

anyplace via the Internet while our service desk solution tracks all incidents until resolved.

Rootsan provides remote service desk solutions through its global NOC centers, making it easy

to provide round-the-clock service and ensuring that issues are addressed in a timely manner, no

matter where they occur.


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Rootsan Technologies offers managed networking solutions for small, medium, and large

businesses alike. Every company has different needs, and those requirements are resolved with

the versatile managed networking options available through the use of Windows and Linux

based systems. Professional firewall installation is an excellent security feature, and the industry

certified technicians at Rootsan Technologies have a proven track record you can count on. We

provide optimal load balancing techniques that allow fast reliable routing solutions at a minimal

price, which gives you the most efficient managed networking options, whether your needs are

an office environment, VPN for employees on the go, or the power needed to become a global

player in today's data rich business community.

Rootsan Technologies is not limited to support of only one or two vendors. Our managed

networking services are easily applied to many software packages, and may be distributed across

multiple hardware configurations. If your company has branch offices, we can easily and

efficiently integrate them into the central network, extending the company environment to

encompass every employee at every location they may need to log on from, including those who

telecommute, or are often forced to use the network from remote and changing locations.

Rootsan Technologies unlocks the full potential of your managed networking experience,

integrating a wide array of products and hardware installations. Our managed networking

procedure begins with an in-depth consultation, which defines the needs of your Enterprise level

company, and allows us to collect the information we require to provide your managed

networking needs in a way that provides the most power and flexibility available at the lowest

cost.

With Rootsan Technologies managed network support services you can rest assured that

you are well taken care of. Our packages include monitoring, reporting, design and

troubleshooting. to meet the ever growing demands of our clients Rootsan Technologies hascreated a custom suite of networking and computer support service packages often tailored to our

clients environments.

Managed services & computer support:

With today's complex and often diverse network infrastructures companies often do not

have the time or expertise to manage their IT environments effectively and efficiently.

Companies with or without their own IT department can now take advantage of the Rootsan

Technologies services offered for both ongoing and managed support as well as project based

computer and network consulting.

Our Managed computer support includes desktop support maintenance, hardware andsoftware for your business computer. We keep your systems up to date and working fast.


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Managed serversWindows or Linux? Take your pick. Rootsan Technologies specializes in both Windows

and Linux platforms ranging from simple to complex environments. Our Windows server

expertise include Windows 2003 server, Exchange, Sharepoint and other Microsoft technologies

utilized in the corporate work place as well as hosting infrastructure. Our Linux expertise

includes such technologies as Cluster Solutions; Apache web servers, Email servers, Mysql,firewalls, load balancing, samba and other hosting services. As certified resellers for most major

brands of servers such as HP, Dell, IBM and Intel Rootsan Technologies can help you support

and build a stable and reliable server network

Managed networking and securityKeep your computer systems and networks secure and free from hackers, worms and

other malicious attacks. We have firewall and security solutions for servers, computers and

networks. Looking for more advanced security auditing service? Rootsan Technologies works

with industry leading security vendors and professionals providing CISSP certified security

specialists to bring you up to any security standard such as SOCKS compliance.

With networking we are experts in routers, switches, firewalls, load balancing, internet

routing protocols such as BGP and OSPF. We support Linux networking as well as vendors such

as Cisco, Juniper and Sonicwall

Network Design, Re-design & planning:Is your network in need of an upgrade? Like most companies your network has grown

with the company, starting off as a small router and switch, and then adding more in a patchwork

type fashion by interlinking more switches. At Rootsan Technologies we can help you get rid of

the patch work and bring you into a optimal running stable and efficient network, even if you arestarting a new network we can help you design and plan for the future. We are experts when it

comes to working with routers, switches, firewalls, load balancers, servers and desktops.

Network support, load balancing & firewall consultingEnsuring that your online application and data is available to your customers and

employees is key to the success of any business. Managing potential network or server overloads

as well as having a fail over plan are essential in providing a responsive, satisfying and an always

available online customer experience. Whether you are improving the reliability or availability of

your applications, or ensuring that your applications are always available, Rootsan Load

Balancing Services can help you achieve a high level of availability for your applications.

Advanced network support, consulting & design servicesRootsan can help you build and deploy a Firewall/VPN, Load balancing solution or Network

failover. We also maintain these infrastructures on an on-going basis. Rootsan works with

leading edge security and networking vendors such as Cisco, Sonicwall, HP and Linksys and we

also implement and support firewall/router technologies from Linux and Microsoft.


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Server Clustering & Failover

Advanced health checking

Quick failover and recovery

Content verification checks

Advanced load balancing algorithms

Multi server load balanced clusters Load balance multi protocols TCP/UDP

Network load balancing & Server load balancing

Fully redundant capabilities & Multi ISP

DOS (denial of service) protection

Intrusion Detection & Trip wire

Block unwanted traffic with packet filtering

NAT & Firewall gateways

Authenticated Proxy

Virus & Spam filtering

Totally secure VPN solutions for remote access

Strong Cryptography (IPSEC,3DES,SSL) and x.509 certificates

Connects to most Major VPN gateways such as Cisco and Nortel

Office to Office VPN, Client to Office VPN or Road Warrior to office VPN

Windows 2000 and XP VPN Clients

Linux VPN servers

Network infrastructure custom built to your specific needs

Hardened & secured network architecture

Multi-Vendor network hardware support such as:

o Linux

o Windows Network statistics and monitoring

Free Onsite Assessment Of Your Network In Rootsan Technologies

Basic 20 point onsite assessment of your business network with any first time service call!

Rootsan Technologies onsite network assessment

Includes server, router, switch and desktop

Basic review of your networks performance and suggestions for improvements

Consultation on proper spyware and virus protection Scan of your internal network devices

Basic PDF network Diagram overview

Windows and Linux environments supported

Free quote on additional services

Other services available


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Maintenance contracts

Service agreements

Per hour and per day billing

Network design & Network deployments

Server setup and Network setup

Managed hosting setup

8. Server & Desktop ManagementWe specialize in server management at a very reasonable cost. Maximizing the

productivity of your server systems by keeping them monitored 24/7 on line without worrying of

rebooting them if they are crashed or down. Our server management team will keep your server

safe and up to date with the latest security patches/updates. Any security risk released will be

patched instantly by our Server Security Management Advisers. Server management Support

Staff is available 24/7 over a help desk and live chat to answer any question you may have,install any application, or troubleshoot future server management issues.

If you purchase the Rootsan Technologies Server Management plan your server will be

fully managed and monitored round the clock. Once you place the order for our server

management package, our highly trained group of System Administrators will monitor its

performance and maintain your server 247 to ensure that it is always on line and running

without any issues.

The server management includes installation and maintenance of a standard software

package, services monitoring, server backups and customer support by Help Desk or email.

Every Rootsan Technologies Server Management plan includes Apache, MySQL, Mail and DNSserver configuration.

Regular updates are also performed on the server in order to make sure you are always running a

tight configuration free of spammers and hackers.

Our Server Management plan includes:

Initial Server Setup

24/7 Server Monitoring & Management

Server Tweaking

Software Installation And Configuration Troubleshooting Future Issues

Regular Server Maintenance

Help desk & Telephone Assistance

Server Backup Configuration

Server Security Configuration (Anti DDoS Attack, Firewall Software Based & Much

More..)
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If you have any questions regarding the server management package, please do not hesitate to

contact our Support team.

Server TweakingWe provide Server Tweaking & Optimization to successfully increase how your server

responds to your customers. We optimize & Tweak your server settings in order to speed up theserver performance. Optimization Tweaking Services boosts up your server performance to the

maximum. Optimize your server by improving how your kernel interacts with your hardware

server, decrease the time responses between the kernel and the server hardware.

Is your server under heavy overload? Are you experiencing slow time responses? Did you just

buy a expensive server and you feel like its not performing as it should? Adding new server

hardware is often not the best choice, here where Rootsan Technologies comes in! Our Rootsan

Technologies Server Tweaking & Optimization plan is the right choice for these cases. There are

many things to consider when optimizing a server. The most important one is to know the best

performance you server hardware can give. We analyze everything in your server environment

including RAM, CPU Proc, Hard Disks, and Swap memory, Network, Kernel Version and LinuxOS. Our Server Buddies Server Tweaking & Optimization plan can really boost up your server

performance so you will not feel bad experiences anymore.

Our ServerBudies Server Tweaking & Optimization plan can really boost up your

server performance so you will not feel bad experiences anymore.

Our Server Tweaking & Optimization plan includes:

Hand Compiling Of Latest System Kernel From Source (Only If Requested)

Remove Kernel Bloat

Includes Sysctl Performance Optimizations Improve Disk Read/Write Performance

Improve Network Thoroughput

Various Other Minor Tweaks And Configuration Optimizations

Apache Web Server Optimization

Disabling/Removal Of Unused OS services

Custom Server Optimizations

Full Server Security AuditServer Security & hardening consists of creating a baseline for the security on your

servers in your organization. The default configurations are not designed with security as the

primary focus. Rather, a default installed server is designed for communication and functionality.To protect your servers, you must establish solid and sophisticated security & hardening policies

for all types of servers in your organization. With todays dilemma of indentify theft and security

breaches, if your server is not secured properly your company can lose a lot of money for this.

We provide a Full Server Security & Hardening Audit in order to investigate and track for

possible intruders and spammers. Once we have checked your system is clean, we will proceed


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to issue a server hardening increasing your server security to prevent intruders from access your

server by exploiting common vulnerabilities or injecting malicious code (iframes, exploits).

Our Full Server Security& Hardening Audit includes the following:

Kernel Update To Latest Stable Release Control Panel Security Updates

OS Security Updates

Intrusion Detection and Removal

Fix Common Permission Issues In order To Prevent Unprivileged Users To Access

Important Data.

Fix /tmp Security Problems

Logwatch Configuration

Sysctl Hardening

TCP/IP Hardening

SSH Hardening

SSH Port Change RkHunter Installation

Advanced Policy Firewall Installation

BFD (Brute Force Detection) Installation

System Priority Installation

SIM (System Integrity Monitor) Installation And Configuration

PRM (Process Resource Monitor)

Scan Of Possibly Enabled PHP Dangerous Functions

Mod_Security Installation And Configuration With An Aggresive Ruleset

Mod_dosevasive (Anti-DDoS Attacks) Installation And Configuration

Unistallation Of Unused Services Such As Telnet,Fingerd,etc.

Log Auditing For Unusual Activity

Hour of Server SupportNeed a one time job? Please, feel free to contact us for an estimated quote. Most projects

can easily be completed within an hour, however some may take a bit longer. This Hour of

Server Support plan includes any custom server solution you would like us to install or

troubleshoot.

For Example, an Hour of Support can be used for:

MySQL Server Replication Setup cPanel DNS Server Clustering

Apache Failover Solution

Server Troubleshooting

Kernel Upgrade

3th party Scripts Installation, Service installation and configuration

OpenSSL Recompilation

Mail Server Installation and Configuration
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Please contact us or use our HelpDesk if you have any questions regarding how to use our Hour

of Support plan.

Initial Server SetupYou just bought a new server and you dont know where to start? You feel you are

lacking of knowledge on how to properly setup your server. This Initial Server Setup plan fitswhen a new server has been recently connected to the internet and the OS and the control panel

has been recently installed. Its obviously that when you buy a fresh server you need to know

where to start, this is your point of start plan.

Our Initial Server Setup plan includes:

OS And Control Panel Setup

Basic Server Security Audit

Domain Setup

DNS Setup

Kernel Update APF (Advanced Policy Firewall Installation) Installation

SIM (System Priority) Installation

BFD (Brute Force Detection) Installation

SSH Server Hardening

TCP/IP Hardening

Mod_Security Installation And Configuration

Unistallation Of Unused Services Such As Telnet,Fingerd,etc.

System Integrity Monitor Installation

RPM Audit

Mail Server OptimizationWe provide Mail Server Optimizations for persons who own a dedicated mail server, for

mail proposes (newsletter, mailing list promotions, mail hosting, etc) Most of times, a default

mail server configuration takes more server load than it should when they are not configured

correctly, due this you will end up having your mails stuck on the queue rather than sending the

mails properly. There is 0 chance your mail server will survive without having an RBL setup nor

an anti spam solution. This plans fits when you feel your server is not sending/receiving

properly.

Our Server Tweaking & Optimization plan includes:

Improved For Dedicated Mail Servers That Sends Up To 10,000 Daily Emails.

Send Email To Inbox For Popular Mail Companies Such As Hotmail Or Yahoo!

SpamAssassin Installation (Razor2 Plugin Enabled)

ClamAV, DrWeb Installation

RBL+DNSBL Setup


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SPF Sender Policy Framework Setup

Yahoo! DomainKeys Setup

Reverse DNS setup

Squirrelmail/Horde Installation

Server MigrationNot having a clue how to move your server data between a old and a new server? Neither

to move at least just one small site? A Server Migration is a very delicate task that needs to be

done by professionals to avoid any data lose or site downtimes. This plan is the best choice when

you are thinking to upgrade your server and you feel this server does not fit your needs anymore

and you need to move from servers, or when your server crashed and its impossible to boot the

OS anymore. Rootsan Technologies Migration plan covers from a single site migration up to a

wide server server migration including system settings and all. This plan does not cover all the

data moving and site nor server restore. The Site Migration includes all data moving from your

desired domain, including web data, databases, and mail and ftp accounts.

Our Site & Server Migration plan includes:

Transfer all Data

Transfer all Databases

Transfer All Server Settings From Linux Distributions like; RedHat (RHEL), Debian,

Gentoo, FreeBsd, Fedora, Ubuntu, Centos, Suse

Transfer all Cpanel, Ensim, Webmin, Plesk, DirectAdmin Accounts

Match Apache Builds And PHP Versions

Linux Consulting and Linux Support

Linux distributions supported by Rootsan

Rootsan Professional Services provide a wide range of infrastructure support services for

Linux and Open Source software. We specialize in hosting infrastructure and corporate Linux

environments and offer a complete line of support services for each category. For companies

with more focused or customized requirements Rootsan offers custom built managed Linux

services and infrastructure builds. We focus on deployment, integration, development and

administrative training.

With managed Linux support, your business can get on with doing what it does best,

without worrying about the performance or security of the network. At Rootsan we offer a full

range of managed Linux support, and Linux supports many popular server applications,

including Apache and Postfix. Linux, a UNIX-like operating system, has an excellent reputation

as a networking environment, with full support for server applications, email servers, and web
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servers. Call us today, and find out how managed Linux support can make your staff more

productive, and your business data more secure than you ever thought possible before.

Linux Support and Consulting

Debian Linux Redhat Linux

Redhat Enterprise & CentOS Linux

Redhat Fedora - Linux

Mandrake Mandriva - Linux

Suse Novell Linux

Gentoo Linux

Ubuntu Linux

Linux Networking

Linux load balancing Linux firewalling

Linux routers

Linux VPN

SAMBA (Windows server integration)

Unix Support and Consulting

Open BSD Unix

Free BSD Unix

Sun Solaris

Unix/Linux server consulting & services

Microsoft ISA server consulting & servicesMicrosoft ISA server consulting, support, setup & installation Microsoft Internet Security

and Acceleration (ISA) Server 2004 is the advanced state ful packet and application-layer

inspection firewall, virtual private network (VPN), and Web cache solution that enables

enterprise customers to easily maximize existing information technology (IT) investments by

improving network security and performance by utilizing the ISA feature of deep inspection ofInternet protocols such as Hypertext Transfer Protocol (HTTP), which enables it to detect many

threats that traditional firewalls cannot detect ISA Server 2004 provides value to IT managers,

network administrators, and information security professionals who are concerned about the

security, performance, manageability, or reduced cost of network operations. ISA Server is

equally beneficial for small, medium, and large organizations that can benefit from ISA Server

stateful firewall, VPN, and Web caching capabilities.


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ISA Firewall/Gateway

ISA Proxy Serve

ISA VPN

ISA Web Caching

Rootsan Technologies provides the following services for this product

Support & Service24x7 Service, Support and Monitoring Available

with Rootsan service contract

Consulting Configuration, Design and Implementation

Location Onsite in Bangalore & Remote support available

Purchase This Service Small, Medium and Large Business

Microsoft Windows consulting & Windows supportMicrosoft Server & desktop support in Bangalore & remote locations

Rootsan Technologies Professional Services provide a wide range of top-tier technical support

services for Microsoft products in the business environment. At Rootsan Technologies we assist

corporations in the planning, development, deployment and support of Microsoft in order for

them to leverage and integrate a wide range of Microsoft technologies into their network

environments.

Rootsan Technologies supports the following Microsoft products:Windows server is a popular application for businesses of all sizes, and provides an

integrated set of professional applications when bundled with the Microsoft Office productivity

suite. Now enhanced with better security features than ever before, and the much touted Volume

Shadow Copy function, which allows access to files that were previously deleted, or accidentallyover written. Because of the integrated nature of Microsoft software, developing new

applications is much easier, and the overall network efficiency from the desktop to the data

center.

Microsoft Server Consulting and Support

Windows 2008 Server

Windows 2003 Server

Windows 2003 Small Business Server

Windows 2000 Server

Windows NT Server

Microsoft Server Software Consulting and SupportWindows Exchange 2003 Server

Windows Exchange 2000 Server

Windows Exchange 5.5 Server

Windows ISA Server

Windows CMS Server

Windows Share Point Server

Windows Project Server


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Microsoft Desktop Consulting, Support and installation

Windows Vista

Windows XP Professional

Windows 2000

Windows NT4

Windows 7

Product and Application Management

Today, businesses demand global vision, an in-depth understanding of customers and suppliers,

demonstrated thought leadership and a consultative partnership approach to offer the highest possible

returns on IT investment. We help businesses achieve these ends. Working closely with our customers as

transformation partners, we deliver and implement innovative software solutions across a number of

technology platforms.

Growing complexity of todays applications, combined increase in competitive pressure, sky

rocketing costs of application failure and downtime have catapulted the need for testing to new heights.While the pressure to deliver high-quality application continues to mount, shrinking development &

deployments, geographically distributed organizations, limited resources and high turnover rates for

skilled employees; make application testing the ultimate challenge.

Rootsan Develops Products and application on These Software Technologies

Programming Languages Databases Technologies:C#,C

C++

J#

Java

SQL

VB.NET

Visual Basic

XML/XSL

IBM DB2

IBM Informix

MS Access

MS SQL Server

Oracle

.NET

J2EE

J2ME

Java

Web Services

XML/XSLT

Application and Web Servers: Os Supports Product softwares

Commerce Server .NET IBM Lotus Domino

IBM WebSphere

IPlanet/NES

Microsoft IIS

Oracle

Sun One

TomCat

Windows Linux

Unix

Firmware development Device drivers

Development


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Test Business Consulting is continually becoming of increasing importance to IT

Industry, and to keep in pace with this paradigm shift offers 'Rootsan Test Business Consulting'

as an unique offering.

Due to changes in the international market, and the evolution of business, software is

becoming more prominent in many companies, resulting in them shifting to become software

companies. For example a car in 1980 contained 100,000 lines of code, today it has over one

million. It is therefore of great importance to CXOs of companies that the impacts of software

failures are minimal.

Assessment and Recommendations on Test Process Maturity.

Providing information on how critical the impact of a software failure is, and how much

investment is needed to get the software back in shape. This is particularly important today astesting has moved from being a good thing to do, to a necessity.

Calculating the cost to a firm that a failure has, and balances it against the investment spent. It

is a very rare case when the money spent is equal to the cost of quality gained. Therefore

Consultants can also go further and advise a company on the best way for it to spend its money.

For example, it is common that companies spend large amounts on tools, but then do not have

the human capital to utilize them. 'Rootsan Test Business Consulting' can advise the client on

how to spend their budget more effectively, in order to receive the maximum dividends.

Advising companies on how they are able to create their own independent testing

organizations. Companies may wish to establish such an organization as it is hard for a softwareteam to objectively test their own creation. 'Satyam Test Business Consulting' can clarify the

governance, make sure the interactions of the two teams are clear, and generally ensure that both

teams are working towards the same goals.

System Integration Testing is based on black box testing techniques and is dependent on

the specifications presented by the customer. It is used to validate an applications accuracy and

completeness in a real life stimulation scenario which occurs once the application has been

fully integrated. Interaction with a Graphical User Interface occurs to analyze the results.

Systems Integration Testing is widely used and most types of testing can be done under

this way of testing. For example, functional, regression, load performance, stress, security,

compatibility and user interface testing.

Test Factory


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The Test Factory is a comprehensive Testing and Quality Management solution which

offers a new approach to managing todays testing services. Its logical framework is comprised

of an infrastructure, resources and competencies. It is governed by a process driven methodology

which provides integrated and comprehensive SLA driven and/or QA certification and is used

for the automation of business processes. It occurs through the IT life cycle which covers the

validation of pre-IT business needs to post-IT change management.

The test factory framework enables the deliverance of unreliable applications which can

have serious consequences for both businesses as well as to the Service Provider. Delivering

applications on time, within budget and deploying reliable and dependable applications can be

achieved by systematically following a combination of quality processes, as well as using the

correct expertise. Features of the model include web portal operation and management, workflow

automation, powerful metrics and reporting capabilities.

The Test factory uses two types of Information flows. The first is from the customer

down to Rootsan Consultants, and the second moves upwards from Layer 1 to Layer 4. This

second type of information flow is used for the implementation and operation of the framework.

The Test factory framework lends itself perfectly to the entire scope of the IT group of an

enterprise. However there are a number of cases where it is especially useful.

End-to-End testing/IT Solution - The Test factory framework can be used at all stages of the IT

lifecycle. This means that problem areas can be more effectively pinpointed and observed.

Manage Heterogeneous IT Environment The Test factory provides process framework and

automation transparent to different IT environments which is the most significant aspect of the

Test Processes layer of the Test Factory Methodology Model.

Migration/Merging of multiple IT environments The Test factory setup is especially useful in

merging of applications to a standard environment. It enables the integration of new acquisitions

by validating of the IT interoperability of disparate systems.

There are many benefits in using the Test Factory. It is consistently collating and storing

reusable components. This greatly eases resource management and the sharing of the resources

and tools available to Test Factory between different projects. The continuous collection and

analysis of metrics undertaken by the Test Factory also provide useful insights which lead to

more efficient work practices. These include improved estimates of work efforts, more

accurately set expectations, and continuous performance improvements.

Further benefits of the framework include the following;

Reduced project management overheads

Management level reports on key quality and performance metrics

Enforced discipline through managed workflow

Help in Capacity planning through load testing and network performance prediction

Managed distributed test team members

Increased team productivity and efficiency through repeatable processes with reusable assets.


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Domain & Compliance testing is used in the following areas:

Online Business Management systems

Enterprise solutions

Regulatory compliance

Application management Data warehousing & Mining

Packaged applications

Re-engineering or Conversion

There are many advantages in using Domain & Compliance testing. They include more

effective Knowledge transfer, improved testing results and a reduction in Cycle times.

11. Testing Utilities

Enclosure Management Testing

Rootsan uses the command line and the application UI to test and monitor the systems health.The health checks include monitoring of:

CPU & Enclosure temperatures

Backplane temperature and controlling the FANs

PSU status

Disk status and disk activity

Fault Indicators monitoring

Rootsan has the expertise in Testing the EM (Enclosure Management) software on various

operating systems including Linux and Windows. We also have the expertise in testing the EM

firmware on customized hardware, independent of the operating systems used.

RAID Testing

Rootsan has done extensive testing for Various RAID Controllers using IDE, SATA,

SCSI, FC, and SAS Disks

RAID Controller Fail-over/Fail-back

Rootsan provides dual RAID controllers with fail-over and fail-back feature to the client-

server. RAID controller with fail-over will be achieved only if redundant RAID controllers are

available. One RAID controller takes over the Input/output in case the other controller fails.

Performance TestingPerformance Testing determines how fast some features of your system can perform

under a particular workload. Rootsan carries out performance testing on RAID levels 0, 1, 5, 10

and 50 with different disk combinations. We perform exhaustive testing for Sequential writes,

and Random read-writes. Rootsan uses standard industry tools and custom tools to perform these

tests.

Multipath Input/output


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Windows,(Windows 2000,2003,2008 Nt,SE,EE)

15. Placement Services

Rootsan Technologies founded & managed by a group of management and accounting

professionals provides comprehensive solutions for recruitment and executive selection for topnotch companies.

Rootsan Technologies assists its clients in recruitment of personnel at all hierarchical levels and

functional areas.

Rootsan Technologies specializes in recruitment of Information Technology Professionals.

Rootsan Technologies is a preferred source of several leading IT companies in India for

recruitment of software professionals. Rootsan Technologies also services many leading

companies in Storage, Networking, Servers, Software Development &Testing, Automotive,

Banking, Consumer Electronics, Engineering, FMCG, and Home Appliances & Service

Industries.Rootsan Technologies comprises individuals with professional qualifications inEngineering, Management, Accounting & Social, Sciences, & managerial experience in

accounting & auditing, advertising, management consulting & manufacturing companies in

diverse functional areas.

Rootsan Technologies believes in establishing a long term association with its clients through

sustained high quality of service with its term of qualified & experienced professionals.

Rootsan Technologies operates from its offices in Bangalore.
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