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    Job Title Education Manager Serbia

    Directorate or Region Wider Europe Country Serbia

    Location of post Belgrade Pay Band 6 (G)

    Reports to Director Western Balkans Duration of job1 year with intention to

    extend

    Purpose of Job:

    1. Lead our work in education in Serbia, develop strong and productive relationships, and contribute tocountry strategy, planning, programme and team development.

    2. Position the UK as the country to go to for international collaboration in education and the BritishCouncil as the best facilitator of this.

    3. Grow our business in education, such as developing new customer facing services, securingpartnership and sponsorship income, and making an important contribution to our contracts targets inSerbia.

    Context and Environment:

    Education reform is a hot topic which has recently led to the replacement of the Minister of Education.

    Various reforms are being proposed and it is vital to generate some serious and meaningful action. This

    will require strong leadership in all areas of education, and a greater focus on quality.

    Now that Serbia has EU candidate status and expects accession talks to begin by January 2014, there

    will be an increasingly strong focus on provision of the 21st century skills needed for EU accession. A

    particular need and focus already expressed to us is the effective use of ICT in education.

    There is much talk about such needs as more focused and effective policy making; education for

    employment; more effective approaches to vocational education and training; and entrepreneurship.

    These have to be tied in with realistic funding, from the government, the EU and other donors, in the

    context of devolution to Ministries of the responsibility for project development and delivery.

    The Prime Minister, Deputy PM and others have said they want stronger connections with the UK. Wehave some indications that this includes for young researchers.

    Main Duties and Responsibilities:

    Lead the development and delivery of an ambitious education programme in Serbia which

    is market led and results oriented. Critical to this will be to grow the depth and breadth ofaudience engagement, including digital.The portfolio currently concentrates on skills,employability and entrepreneurship, with an interest in school education. The postholder willmaintain an overview of all areas of education and skills, including school education, in order toidentify any further business opportunities in these areas, particularly in conjunction with our work

    in English.

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    Role Profile

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    Develop British Council education business. The postholderwill be responsible for achieving

    income growth targets and in partnership and sponsorship income across the educationprogramme. He/she will also be expected to contribute to positioning, pursuit and proposal writingfor Technical Assistance projects where appropriate and develop new income generating streamsof business, particularly in conjunction with our work in English.

    Build strong relationships with influential individuals in government and institutions inSerbia and UK. The postholder needs to play a leading part in delivering an external relationsstrategy in Serbia that raises our profile, puts the UK at the forefront of international co-operationand the British Council as the trusted partner to make that happen. The postholder will need tocontribute to maintenance of a good relationship with UK government stakeholders and developstrong relationships with UK institutions.

    Maintain and develop strong understanding of education in Serbia and the UK. Extensive

    knowledge of the education sector in both UK and Serbia is something that gives us a marketedge in an increasingly competitive environment.

    Build strong co-operative relationships with other programme leads in Wider Europe

    The postholder is expected to play an active role in transforming our work to a market led

    approach that puts the needs and interests of audiences at the heart of what we do. Regionally,

    the postholder will be expected to make an active contribution to the regional education team.

    Key Relationships:

    External

    Serbia

    Ministry of Education, Science and Technological development in close co-operation with English

    Ministry of Labour, Employment and Social Policy / National Employment Service

    Ministry of Internal and External Trade and Telecommunications

    National Education Council

    Social Inclusion and Poverty Reduction Unit / Deputy Prime Ministers Office

    EU Delegation (in consultation with full cost recovery team) / Serbian-European Integration Office

    Universities state and private; NGOs and skills providers

    Chambers of commerce and industry, semi-government bodies, NGOs and think tanks

    Potential partners in projects (in consultation with full cost recovery team)

    Corporates and Foundations, including Microsoft

    UK

    In conjunction with regional Director Education and UK sector teams:

    British Embassy in Serbia, particularly UKTI / commercial team, and conflict resolution team

    Higher Education institutions and Further Education colleges

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    Department of Business Innovation and Skills

    Brussels

    British Council team and relevant Directorates General

    Internal

    Wider Europe: Director Education, Education Manager, wider team; strategic leads for English and Arts

    UK colleagues in education and society, Partnerships, Programmes & Partnerships.

    Special requirements of the job:

    Regular travel around the country plus some international travel. Some evening and weekend working.

    Please specify any passport and/or nationality

    requirementLegal right to work in Serbia

    Please indicate if any security or legal checks are

    required for this role.

    In accordance with the regional Child protectionand HR policy, a statement has to be obtained

    from the District Court in Belgrade that no criminal

    charges have been made

    Person Specification

    Behavioursand Skills

    Essential Assessmentstage

    Behaviours Connecting with others (more demanding): Building trust and

    understanding with people who have very different views

    Creating Shared Purpose (more demanding): Creating energy

    and clarity so that people want to work purposefully together.

    Making it happen (essential): Delivering clear results for the British

    Council

    Shaping the future (more demanding):

    Exploring ways in which we can add more value.

    Interview

    Working together(more demanding):

    Ensuring that others benefit as well as me.

    Being Accountable (essential):

    Delivering my best work in order to meet my commitments

    Performance

    management only

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    Skills and

    Knowledge

    Business Management and Development

    Identifies and understands market segments, applies this

    knowledge in anticipating and meeting client, customer and partner

    needs and generates a creative and successful offer in response.

    Monitors market trends and potential opportunities.

    Positions the business for now and the future by identifying

    innovative solutions to achieve impact and revenue targets

    Knowledge of the education sector in Serbia and in the UK

    A significant understanding and appreciation of current trends andpractice in Serbia and the UK. A well-developed network amongSerbian and UK education professionals

    An understanding of the opportunities for cultural relations througheducation within an international context

    Short listing &

    Interview

    Experience Proven experience of delivering complex education programmes

    Proven experience of developing and managing an educationbusiness activity

    Proven experience of leading a team to deliver challenging targets

    Short listing &

    Interview

    Qualifications University degree or equivalent working experience Short listing

    Language

    Proficiency

    Excellent written and spoken English and Serbian Short listing and

    Interview

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