roi of training 06

8/8/2019 ROI Of Training 06

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LEADERSHIP


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LEADERSHIP

Capacity 2000 CC

30% OF DIFFERENTIATION30% OF DIFFERENTIATIONATTRIBUTABLE TO HIGHATTRIBUTABLE TO HIGHPERFORMANCE CLIMATEPERFORMANCE CLIMATE


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LEADERSHIP

Capacity 2000 CC

Jobrequirements

Individualmakeup

Leadershipcompetence

Leadershipstyle

Climate

LEADERSHIP CONTRIBUTESNO LESS THAN 70% TO

CLIMATE (THE MOOD OFTHE ORGANIZATION)

WHICH AGAINCONTRIBUTES TO THECREATION OF A HIGH

PERFORMANCE CLIMATE


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DEFINING LEADERSHIP

?


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DEFINING LEADERSHIP


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DEFINING LEADERSHIP


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Capacity 2000 CC

LEADER MOST ADMIREDCHARACTERISTICS


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LEADER MOST ADMIREDCHARACTERISTICS

21% Ambitious40% Broad-minded

20% Caring66% Competent28% Cooperative20% Courageous

33% Dependable24% Determined42% Fair-minded71% Forward-looking

88% Honest23% Imaginative

6% Independent65% Inspiring47% Intelligent14% Loyal

17% Mature8% Self-controlled34% Straightforward35% Supportive

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T HE LEADERSHIP CORE

Honest

Forward-lookingInspiring-Influencing

Competent


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Honest


Competent


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H onestyMoral

Leadership

ValuesDriven

Behaviour


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Honest


Competent


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Honest


Competent


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Capacity 2000 CC


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Capacity 2000 CC


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Capacity 2000 CC


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The greatest danger for most of us

is not that our aim is

too high and we miss it,but that it is

too low

and we reach it.Michelangelo

Capacity 2000 CC


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Capacity 2000 CC


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Capacity 2000 CC


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ONE ON ONE AND TEAM LEADERSHIP

Leadertasks -

Do

Leaderskills -H ave

S ccess

Capacity 2000 CC


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ManageperformanceLeaders

At individuallevel

Capacity 2000 CC


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Capacity 2000 CC


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Build highperformance

teamsLeadersAt team level

Capacity 2000 CC


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Clarity of purpose;Strong individuals;

Focus;

Roles and role flexibility;Training and competence;

Trust;Commitment;

Communication;Line of sight between

performanceand reward.

Capacity 2000 CC


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Leadertasks -

Do

Leadertasks -

Do

Leaderskills -H ave

uccess

Capacity 2000 CC


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COMM U NICATION SKILLS

Communication between leader andconstituent is at the heart of everything.

John W. Gardner

Capacity 2000 CC


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N inety percent of executivesrate themselves as effective

communicators. Only thirty percent of their subordinates

agree.

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T he biggest problem withleadership communication

is the illusion that it hasoccurred.

Capacity 2000 CC


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1 . Understand

2. Agree

3. Care

4. Empowered to take actionFatal Assumptions4

Capacity 2000 CC


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Facts

Emotions

ymbols

Capacity 2000 CC


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F ACTS THEN EMOTIONS

Ev er ear si ce 195 , t eer f erica

c il re e asle .

Capacit 2 CC


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The facts may not

be boring

but you mightbe.

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N eurologists agree that facts, emotions and symbols must be

created as images in order for the brain to order them , process them and producethought. Creating images is essential. And images include sights,

sounds, smells and feelings.

SYM B OLS - PICT U RES

Capacity 2000 CC


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SYM B OLS - PICT U RES

Capacity 2000 CCExamples of the Symbolic Channel


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H ow big is an acre of land..

The size of a football field

Capacity 2000 CC


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THE SYM B OLIC CHANNEL ALSO TELLSTORIES

T elling storiesis probably a brain obsession and probably begins

relatively early both in terms of evolution and in terms of thecomplexity. T elling stories precedes language,since it is, in fact, a condition for language ,and it is based not just in the cerebral cortex but elsewhere in the

brain and in the right hemisphere as well as the left.Antonio Damasio

Capacity 2000 CC


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Capacity 2000 CC


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STORIES CONVEY EXPERIENCES

H arle e ec ti v e, q te i Results-based Leadership

W hat we sell is the opportunity for a 43 year-

old accountant to dress up in black leather, ridethrough small towns and have people be afraid

of him.

Capacity 2000 CC


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BU T REMEM B ER

W hen leaders fail

to communicate infacts, emotions, andsymbols,

constituents will fillin the blanks

Capacity 2000 CC


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N ot only what you sayAlso what you do non verbal

communication

Capacity 2000 CC


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SOCIAL EMOTIONAL SKILLS

Emotional Intelligence:

The capacity to handle your own emotionsand your relationships with others.

U .S. Ne s & W rl Re rt h e Secret S ill f Lea ers 1/1 /

Ca acity CC


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ONE ON ONE AND TEAM LEADERSHIPEmotional high jacking:

H eart 10 beats per minute aboveresting rate - can jump 30 beats

per minute within single heartbeat;

Body pumping adrenaline andother disruptive hormones;

wamped by toxic/angry feelings;

Thinking distorted, difficultyorganizing thoughts and feeling overwhelmed.

Capacity 2000 CC


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EQ

S elf Awareness

Managing Emotions

S elf Image

S ocial S kills

Capacity 2000 CC


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T he distance between the heartand the head is veryshort but it is thelongest journey in

the world!

Capacity 2000 CC

SOCIAL EMOTIONAL SKILLS


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Capacity 2000 CC


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ORGANIZATIONAL LEADERSHIP

I ndividual and teameadership leading people

Capacity 2000 CC


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Organization leadership- building an enduring enterprise

Capacity 2000 CC


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roi of training 06

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