robot and banking on ibm i with kevin aker
TRANSCRIPT
Banking on IBM i
SPECIAL GUESTKevin Aker, Old National Bank
iSeries Systems Engineerand Automation Manager
Unattended Computer Operations
in the Banking Industry
Banking on IBM i 2
Chuck LosinskiDirector of Automation Technology
HelpSystems
Broadcasting live from Eden Prairie in Minnesota, USA
Yvonne SchumacherTraining and Services Consultant
HelpSystems
Banking on IBM iUnattended Computer
Operations in the Banking Industry
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• Banking Industry Issues• Interview with Kevin Aker at Old National
Bank• Automation Accomplishments
Agenda
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Does your team need more automation?
Compliance Requirements
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• Consistent processing needed (no mistakes)
• Customers must not see the problem first
• Unplanned downtime not allowed
• Regulations: GLBA, FDIC, state, and internal auditors
• Vendor applications that need coordination
• Minimize IT staffing level growth while growing the bank
• Not enough time…and time is money
Banking Industry Challenges
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• Headquartered in Evansville, Indiana
• $9.5 billion financial services holding
company
• Over 170+ branch locations in Indiana,
Kentucky, Southern Illinois, and
Southwestern Michigan
• 200+ ATMs across the footprint
• 2,750 employees
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Software:
• Fiserv Signature Core Banking Application
• Signature Release 14.2
• Desktop Teller
• Aperio Branch Platform (2015 deployment)
• ATM Software
• FIS Vision IP – Image/MICR capture
• 350+ Windows-based applications
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• IBM i Model 770 / 9117 - MMD (MrRoboto)
• iOS 7.1
• 10 cores, 384GB memory
• 5 production, 10 test partitions
• 20TB, EMC VMAX external disk
• EMC Data Domain 670, virtual tape
libraries
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• Risk Mitigation – Preventing Errors
• Undoing years of 24/7 operations
dependency
• Stop checkers checking checkers
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Robot
• Robot CONSOLE – Message and resource
automation
• Robot NETWORK – Consolidation backbone
• Robot SCHEDULE – Job automation
• Robot REPLAY – Green screen automation
• Robot SCHEDULE Enterprise – Windows
integration
• Robot ALERT – Event escalation
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Benefits
• Consolidation of multiple system monitoring & scheduling
• Including cross-platform and cross-partition
• Automation of production pre-processing steps
• E.g., shut down of ATM system was manual
• Automation of posting GL only data bases
• ROI – risk mitigation
Challenges
• Running hybrid Robot/AJS/manual environments
• Mindset change of trusting the tools
• Juggling multiple projects
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PowerTech
• PowerTech Compliance Monitor
• PowerTech Authority Broker
• PowerTech Network Security
• PowerTech Interact
All Robot and PowerTech products are
utilized on both test and production
partitions
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• Bank holidays require flexible scheduling options
– Skip holiday, run after or before
• Local data areas defined run parameters
• Dependencies between platforms, systems, and partitions
– Web server, Fiserv Signature core, third-party applications
• Automating a complex scheduling environment is a journey!• Tools allow automation without programming• Established a consistent escalation and notification process
Other Scheduling Requirements in the Banking Industry
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Batch
Robot REPLAY
Robot SCHEDULE Enterprise
Robot SCHEDULE
EnterpriseOne + SAP Interfaces
Interactive
…and FTP
Automated Job Scheduling
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Auditing capabilities that auditors love
Job flow diagrams
Management reporting
Forecasting and workflow monitoring
Scripting language for advanced automation
File event monitoring
Job overrun, underrun, and latestart monitors
Management Tools
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Message Queues QSYSOPR..
Resources:Subsystems, jobs, jobq
Logs:QAUDJRNFTPQHST
Robot NETWORKConsolidated View
Robot CONSOLE + Robot
NETWORKon each partition
Robot ALERTTwo-Way
SMTP/POP3
SNMP TrapsSend to other
enterprise tools
PerformanceMetrics CPU, Response Time, DASD, Faulting
Application Logs:WebSphereSAPDominoJava
Consolidated Monitoring
PRESENTATION RECAP:• Automation eliminates errors• Automation improves efficiency• Automation helps you meet regulations and
pass audits• The integrated Robot solution offers the highest
level of both automation and quality in a single vendor solution
Website: www.helpsystems.com
Telephone: 800-328-1000 sales 952-933-0609 support
Special Guest: Kevin Aker, Old National Bank
Presenters: [email protected] [email protected]
Contact Information
Yvonne SchumacherTraining and Services Consultant
HelpSystems
Thank you for attending!
Chuck LosinskiDirector of Automation Technology
HelpSystems