Roadnet Technologies

www.evault.com © 2013 EVault, Inc. All Rights Reserved.

Case Study

Transportation Management Software Firm Protects IP with EVault Cloud Disaster Recovery Service and EVault System RestoreRoadnet Technologies, an international software provider whose proprietary software enables companies to optimize their vehicle loading, routing, and delivery systems, needed a complete and economical backup and disaster recovery solution. The company had been relying on tape backups.

Burdensome Tape Backups Could Not Ensure Disaster RecoveryEric Akopiantz, CFO of Roadnet, was looking for a new data backup and disaster recovery service that could cost-effectively and easily ensure Roadnet’s data protection. “In this digital age, tapes are not the best form of data storage and recovery,” Akopiantz says. “I’ve heard countless stories of organizations doing restores, thinking they have backed up tapes, only to discover nothing on the tapes.” He was also concerned that Roadnet’s weekly process of picking up tapes and storing them offsite increased the likelihood that the company’s backup data could be lost, stolen, or damaged. And the process of monitoring tape backups and undertaking test restores was laborious and difficult.

It was a system that just couldn’t ensure that critical software development, intellectual property (IP), sales, financial, and customer service data on Roadnet’s mixed computing environment would be protected and always available. Always Available Data for Customer Service Support and Critical OperationsRoadnet provides its customers with software support services to meet time-sensitive daily operations, such as vehicle tracking, route planning optimization, and territory development. Akopiantz needed to know he could keep critical organizational operations going. “If I was to have a fire or a flood and my servers were to go down, I want our customers to be seamlessly supported,” Akopiantz says. “I want our developers to continue to work, our sales team to continue to sell, and I also want us to be able to manage our finances.” Akopiantz was seeking a solution that enabled local restores, but ultimately, he was looking for a solution that would securely deliver Roadnet’s data in the event of a disaster.

“EVault has worked through every issue we have had and the service is great. Our team has confidence that the backups work, and the backups are there.”

—Eric Akopiantz, CFO, Roadnet Technologies

Customer Snapshot

NameRoadnet Technologies

OverviewFleet management software development firm

HeadquartersTowson, Maryland

EVault Products• EVault Cloud Disaster

Recovery Service

• EVault System Restore

• EVault Software

• EVault Agent for vSphere

• EVault Plug-ins for Microsoft Exchange Server and SQL Server, and Oracle

IT Environment• 20 servers hosted in the

VMware environment

• Microsoft platform including Windows, Exchange Server, SQL Server

• Oracle databases

• Citrix applications

• 8 TB of protected data

2013.02.0010_cs-cb (updated 02/21/2013)

Case StudyRoadnet Technologies

Headquarters | 201 3rd Street | Suite 400 | San Francisco, CA 94103 | 877.901.DATA (3282) | www.evault.comNetherlands (EMEA HQ) +31 (0) 73 648 1400 | France +33 (0) 1 55 27 35 24 | UK +44 (0) 1932 445 370

EVault and the EVault logo are registered trademarks, and cloud-connected and “the best case for the worst case” are trademarks, of EVault, Inc.

Roadnet’s Solution: EVault Cloud Disaster Recovery Service and System RestoreAkopiantz learned about EVault® services through Kris Lamberth, CTO of trusted IT partner Paranet. Lamberth compared EVault to AppAssure, Veeam, and especially to Symantec Backup Exec and concluded an EVault solution would give Roadnet the most robust backup and cloud disaster recovery capabilities in a single yet flexible solution. Akopiantz also favored EVault for its reliability and cost effectiveness.

Roadnet now has onsite disk-to-disk backups and DR across its IT platform, which includes 20 servers; VMware; Oracle databases; Microsoft Windows, Microsoft Exchange Server, and Microsoft SQL Server; and Citrix applications.

The EVault solution includes EVault Cloud Disaster Recovery Service (EVault CDR) and EVault System Restore to protect Roadnet’s 8 terabytes of data. Akopiantz chose the EVault CDR 48-hour Service Level Agreement (SLA) option, which provides complete data restores within 48 hours of a disaster declaration and protects Roadnet’s intellectual property, client data support systems, and critical organizational operations. EVault System Restore brings easily administered bare-metal restore capabilities to protect Roadnet’s immediate software development and IP data, operating systems, and applications in its mixed-computing environment. Roadnet now has its immediate and comprehensive backup and disaster recovery needs covered.

“EVault has worked through every issue we have had and the service is great,” Akopiantz says. “Our team has confidence that the backups work, and the backups are there.” Roadnet’s data is fully protected and can be quickly and easily restored. Akopiantz says, “We did test restores on our financial system, and a couple of other critical servers, to ensure we would be able to restore them and we had zero data loss.”

EVault ensures Roadnet’s data is available for its customer support services, software development work, and sales force. Moreover, EVault provides financial peace of mind to Roadnet’s CFO. Akopiantz says, “The combined onsite and DR solution is the right investment, it’s insurance, I sleep well at night.”

Take the Next StepTo learn more about EVault backup and recovery services, call us at 1.877.901.DATA (3282), email us at concierge@evault.com, or visit us at www.evault.com.

Goals• Cost-effectively ensure data

can be backed up onsite for fast access plus ensure offsite disaster recovery

• Protect mixed-computing environment with a single, cross-platform DR solution

• Be back up and running within 48 hours in case of disaster

Challenges• New, mixed-computing

IT infrastructure

• Tedious, difficult, and unreliable tape backups

Results• Fast and secure onsite

disk-to-disk bare metal restore (BMR) protects data, operating systems, and applications—restores data in a single pass

• Guaranteed, complete data DR restores in 48 hours

• Fully protected software development, IP, client support, and critical operational data

Partner ProfileParanet is a leading provider of IT infrastructure consulting, application integration services, and managed IT services.

5001 Spring Valley Road | Suite 1050-W | Dallas, Texas 75244 | T. 214.623.5150 | E. info@paranet.com | www.paranet.com