rights of consumers a basic set of protections, agreed upon by society and written into law, apply...

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Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United States. These rights of consumers include: -Right to be safe -Right to be informed -Right to choose products and services -Right to be heard -Right to redress -Right to consumer education -Right to service -Right to a healthy environment

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Page 1: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

Rights of ConsumersA basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United States. These rights of consumers include:-Right to be safe-Right to be informed-Right to choose products and services-Right to be heard

-Right to redress-Right to consumer education-Right to service-Right to a healthy environment

Page 2: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

Responsibilities of ConsumersTypes of activities a consumer is expected to perform as part of a purchase decision. Each consumer responsibility parallels a consumer right.-To use products safely-To find and use information-To choose purchases carefully

-To seek redress-To learn-To reward good service-To speak up

Page 3: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United
Page 5: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

Establish Financial Goals

•Short Term•Buy a car•Go to college•Be debt free•Vacations

•Long Term•Buy a home•Start a business•College tuition for children

•Pay off student loans•Retirement

Page 6: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

Needs vs. WantsItem Need Want

Food Groceries Eating Out

Shelter Dorm/Roommate Apartment or House

Transportation Public Transportation Gas, Car Insurance, etc.

Clothes The Basics Trendy Styles & Brands

Telephone Regular Phone Service Cell Phone

Page 7: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

Factors that can influence a financial decision

A. Values: What is important to your family, others in your culture?B. Peers: People you knowPressure for positive or negative behaviors

C. Habits: You are accustomed to doing it this wayD. Feelings: love, anger, frustration, ambivalence, rejection

Page 8: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

Your credit rating

• Your credit rating or credit score is a measure of your ability to pay back lenders.

• Often quantified in terms of a “FICO score” (so named because it was developed by Fair Isaac Corporation)

Page 9: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

Protect Your Credit

•Reduce access to your personal data•Always take credit card receipts with you

•Never permit your credit card number to be written onto your checks

•Never allow anyone to use your credit card

•Order your free credit report once a year

Page 10: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United

•The three national credit bureaus are:•Equifaxwww.equifax.com(800) 997-2493

•Trans Unionwww.transunion.com(800) 888-4213

•Experianwww.experian.com(888) 397-3742

Page 11: Rights of Consumers A basic set of protections, agreed upon by society and written into law, apply to purchases of merchandise and services in the United