right-2-win
DESCRIPTION
Customer retention and leadership action planningTRANSCRIPT
DO YOU YOU HAVE THE RIGHT TO WIN?
PRESENTED BY
Daniel Newman
WHO IS DANIEL NEWMAN? MEDIA AND COMMUNICATIONS STRATEGIST BUSINESS INTELLIGENCE ANALYST
INTERNATIONAL PROJECT MANAGER ENTREPRENEUR
Intelligence
Analytics Business Competitive Marketing
Strategic Coordination & Delivery
Customers Developers Partners Suppliers [Users]
JOURNALIST
CIVIL SERVANT
ADMINISTRATOR
DEVELOPER FARM BOY
NEWSPAPER BOY
STUDENT
• Content
– Profiles, “There is a Zuckerberg in You”
• Competitive Intelligence
– The power of profiles, Tools
• Strategic Alliances
– The Gold Leaf Story
Presentation Outline
+ ENGAGEMENT = REVENUE
It is vital to your online business to have a content strategy!
SUBSTANCE WORKFLOW
STRUCTURE GOVERNANCE
CORE Strategy
Who needs what content and why?
Does your content have a Core strategy ? What is this strategy doing for your BUSINESS and USER ?
Content organisation; prioritised, accessible?
Content creation and maintenance?
Content decisions, who is making them?
Content
No content strategy = poor revenues
“There is a Zuckerberg in You”
PROFILES
Francesco
Francesco
Profiles are key to online business success.
Competitive Intelligence “The early identification of risks and opportunities in the market before they become obvious.”
MI6
MOSSAD
THE POWER OF PROFILES
Intelligence agencies are using social media, you should be too.
COMPETITIVE INTELLIGENCE, TOOLS
[Determine Growth] http://dld.bz/b9pR8 {Solo SEO Tools}
[Monitor Constantly] http://dld.bz/b9pTx {Tracker Tool}
[Look who's Talking] http://dld.bz/b9pUy {News Tool}
[Track your market share] http://dld.bz/b9pVu {Competitor Analytics Tools}
[Learn which customers are influential] http://dld.bz/b9pXt {Relationship Viewing Tool}
MISSION: DEFINE, GATHER, ANALYSE and DISTRIBUTE
TARGET: CUSTOMERS, COMPETITION, PRODUCTS, EMPLOYEES and OTHER
[Q’s TO DO LIST]
[Background check] http://dld.bz/b9pS7 {Whois Tools}
[Analyse pages] http://dld.bz/b9pSr {Analyser Tools}
[Check links] http://dld.bz/b9pRY {Bing Tools} [DO a SWOT] http://dld.bz/b9pRV {SEO Tools}
Find out what your competitors and customers know.
Strategic Alliances
CONTENT THAT ENGAGES FANS CREATES COMMUNITIES
Plan, Organise, and Wow fans!
The Gold Leaf Story
Tough UK market
Mother tells them to do FREE work
Education rescued them
Designer partnership
Continuous learning Harrods
Saudi Royals Pierce Morgan
“If you don’t ask, you don’t get” Sylvia Smith, Mother
Terry
Tony
Strategic Alliances
Learning points of the Gold Leaf story - Get input for your vision
- Give away valuable freebies
- Offer to work at low cost
- Partner sources of potential work
- Let others build up your profile
- Invest in research, monitor customers
- Be innovate and inspiring
Thank you
YES! YOU HAVE THE RIGHT TO WIN
Twitter: Psicoremedia
Website: www.psicoremedia.com
Sk
ype
: P
sic
ore
me
dia