richard kerby senior inter regional adviser on e-government and knowledge management united nations...

Richard KerbySenior Inter Regional Adviser

on E-Government and Knowledge ManagementUnited Nations –Department of Economic and Social Affairs

Abu Dhabi, UAE - April 28 2014

Open Data/Open Government Trends on the 2014 UN e-Government Survey

http://www.UNPAN.org/DPADM/http://www.unpan.org/dpadm/

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UN E-Government Survey UN E-Government Survey

UN E-Gov Survey adopted by Member States and Economists as a useful tool to benchmark e-Government Development

UN Survey as a tool to guide policies and strategies on how Member States can overall improve public service delivery and bridge the digital divide.

The E-Gov Survey presents a systematic assessment of the use of ICT to transform and reform the public sector by enhancing

efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in 193 Countries.

http://www.unpan.org/dpadm/

http://www.UNPAN.org/DPADM/

Emerging Presence:

offeringbasic information

on line …

Enhanced Presence:

Greater sources, e-tools, e-services of

information …

TransactionalPresence:

Two ways interactive applications, financial

and non financial transactions …

ConnectedPresence:

WoG, full interoperability, G2G, G2C,C2G …

The 4 Stages of Online Service Development

The Assessment Questionnaire consists of 4 sections corresponding to the 4 stages of e-Government development

Most questions call for a binary response

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http://www.UNPAN.org/DPADM/http://www.unpan.org/dpadm/

6 Themes of the 2014 Survey6 Themes of the 2014 Survey

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http://www.unpan.org/dpadm/


Open Government DataOpen Government Data

Presence of links to national open data portal Datasets in non-proprietary formats (e.g. CSV instead of excel) Sectoral datasets Can public propose for new datasets

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A vast majority of European Countries have Open Data on their National Portals

Few European countries have datasets available in open standards from W3C such as Resource Description Framework (RDF) and SPARQL (Query Language for RDF)

Some countries allow the public propose new datasets – Still a top down approach to providing Open Data

Some countries provide support on how to use their data – Citizen Developers/Data Entrepreneurs are left on their own.

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Open Government Data - BarriersOpen Government Data - Barriers

Confidentiality Fraud Lack of Trust Data Integrity Power of Data No Legislations What is the person going to do with that data?

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Open Government Data - EffectsOpen Government Data - Effects

Transparency Accountability Trust in Government Open Government

Better Decision Making Capability

“What If” Business Intelligence Scenario Building Application Design GIS Business Intelligent

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http://www.UNPAN.org/DPADM/ 9

UN E-Government Survey


E-Government Development Index

Country 2003 2004 2005 2008 2010 2012 2014

A 0.4108 0.3863 0.4017 0.4867 0.4280 0.4658 0.4562B 0.3090 0.3790 0.4019 0.4509 0.4698 0.5328 0.4707C 0.3466 0.3827 0.3978 0.3647 0.3637 0.4186 0.4198D 0.5267 0.5675 0.5981 0.5679 0.5006 0.6167 0.6008E 0.4588 0.4632 0.4475 0.4667 0.4796 0.6250 0.5042F 0.5480 0.5417 0.5605 0.5719 0.5590 0.6132 0.5421

Example of EGDI dataset


Country C increased its EDGI by 7% every review


Infrastructure Index

Country 2003 2004 2005 2008 2010 2012 2014

A 0.0546 0.0542 0.0568 0.0725 0.0915 0.1786 0.2324B 0.0590 0.0869 0.0926 0.1887 0.2505 0.3917 0.3998C 0.0672 0.0647 0.0640 0.1082 0.1081 0.1873 0.2969D 0.1738 0.1653 0.1644 0.2181 0.2538 0.3568 0.4668E 0.2499 0.2333 0.2264 0.2653 0.2703 0.4550 0.3690F 0.2069 0.2094 0.2522 0.3071 0.3370 0.5006 0.5941

Example of EGDI dataset


Country B had implemented its Infrastructure Strategy in 2012


Examples of Datasets



Open Data Elements

TransportationWeatherStock Market

Statistical Data Elements

EducationHealthSocial ServicesHousingEtc.

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Real time Data


Open Government Datasets - EducationOpen Government Datasets - Education

Class sizeStrong Math and Science ProgramSize of SchoolPercentage of students that go on to CollegeNational Test ScoresArts ProgrammeAdvanced Placement ProgramsCampusPercentage of teachers with Masters DegreeDiversity of Student PopulationResults of International exams to get into foreign schools

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Open Government Datasets – My preferencesOpen Government Datasets – My preferences

Small class sizeStrong Math and Science ProgramMedium size schoolHigh Percentage of students that go on to CollegeAdvanced Placement ProgramsDiversity of Student PopulationGood results of International exams to get into foreign schools

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High

High Medium

Low


Open Government Datasets - HousingOpen Government Datasets - Housing

Community Size Average Income of the neighborhood Diversity of the neighborhood Recreational Activities – Parks, Restaurant, Playgrounds Older or younger neighborhood Mean Price of the houses Education Level of the neighborhood Size of the houses Average household size

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Open Government Datasets – My PreferencesOpen Government Datasets – My Preferences

Average Community Size Average Income $250,000 Diverse neighborhood Recreational Activities – Parks, Restaurant, Playgrounds Younger neighborhood Mean Price of the house – 750,000 High Education Level of the neighborhood (mostly professionals) At least 3 bedrooms

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High

Medium

Low


Open Government Datasets – My preferencesOpen Government Datasets – My preferences Small class size Strong Math and Science Program Medium size school High Percentage of students that go on to College Advanced Placement Programs Diversity of Student Population Good results of International exams to get into foreign schools Average Community Size Average Income $250,000 Diverse neighborhood Recreational Activities – Parks, Restaurant, Playgrounds Younger neighborhood Mean Price of the house – 750,000 High Education Level of the neighborhood (mostly professionals) At least 3 bedrooms

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High

High Medium

Low

High

Medium

Low

Open Government DatasetsOpen Government Datasets

Health Employment Environment Agriculture Immigration Statistics Business

http://www.UNPAN.org/DPADM/ Part 3 - 29

E-Government as enable for Government Transformation3) Open government data as a new development resource

OGD is recognized for meeting the rights of citizens, businesses and civil organizations to:

1. access and use information,

2. engage in policy making,

3. Improve existing public services

4. Co-create/create new public services.

STRATEGIES•Need to develop conducive policy, legal and institutional frameworks to ensure that basic rights to information are available;•Strong cooperation between government agencies; •Strong political and top level vision and management;•Involving stakeholders and focusing on developing sustainable ecosystems for users.


E-Government as enable for Government Transformation3) Open government data as a new development resource

Develop a Business Case» Financial» Informational» Content» Use of Social Media

STRATEGIES•Understanding what the customer is willing to use free of charge and what they are willing to pay for;•Work with Government entities to get a better understanding of the data;•What is the value added that you are providing to the data;•Determine the financial stability of your product.


SNAPSHOT – Gulf Cooperation Council Members (GCC)

• GCC countries show an extremely fast growth in their E-Government Index; rapidly catching up with Europe.

• Since 2003, GCC has surpassed Asia and the World EGDI mean.

2) Trend lines of e-government development, 2003 - 2014

New Elements for the Future

All surveys data will be available in machine readable formats

E-Government Toolkit – Create your own survey E-Tools available on the Survey Knowledge Base Update of future surveys through Crowdsourcing Feedback from Member States Open Government and Citizen Engagement

will be strengthen Innovation will be an asset.


UAE Profile Implementation of the UAE Smart

Government Strategy

Vision and Leadership are moving UAE in the right direction in terms of e-Government

EIDA will continue to play the leadership role in expanding the national ID card and developing open data sets.


UAE Profile Greater emphasis on Open Government

Greater partnership with Data Entrepreneurs

Continue to strengthen is citizen engagement activities

Stay active on social media, especially with the new trends in the youth market


Recommendations and Remarks

1. E-Government development can strengthen national capabilities, support regional and national networks and provide stronger voice of citizens in global, regional and local negotiations and policy making.

2. Open Data offers an effective platforms to facilitate knowledge sharing, skills development and capacity-building for sustainable development.

3. Partnership with Citizen Developers/Data Entrepreneurs and the private sector will help support change programs and advance e-government development.


Recommendations and Remarks

4. Customer centric approach should be used by Governments when implementing e-Government products

5. Governments across the globe need to undertake a process of transformative change. E-Government should be seen as a holistic process to transform government.

6. The transformative changes entail not only the design and implementation of innovative practices, but more fundamentally a transformation of government’s role, functions, institutional frameworks and processes.



Governments need to undertake a process of transformative change for the future that requires to:Become catalysts for change instead of mere service providers;Become facilitators in promoting networked co-responsibility among all stakeholders by engaging and empowering communities to take part in the solution of their own problems;Allow for a competitive rather than monopolistic approach to provision of public goods and services;Become entrepreneurial in generating revenues and promoting partnerships;Results-oriented and customer-driven;Pro-active instead of reactive, i.e. anticipating problems and acting preventively;Learn and enhance capacity building through increased knowledge sharing

Conclusions


THANK YOU FOR YOUR ATTENTION!

[email protected] - Email@richardkerby – Twitter

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richard kerby senior inter regional adviser on e-government and knowledge management united nations...

Documents

egovernment surveyhttp

stages of e

egov survey

open datasome countries

public services

open standards

rdfsome countries

public sector