retailing eco salon hair care products
DESCRIPTION
O'right puts green concepts into products, from materials, ingredients, designs, activities to experiences. 1. Use natural & ECOCERT organic ingredients: it does not cause environmental hormones but leaves an unpolluted environment to aquatic. 2. Use Soy Ink printing: Non-heavy metal, non-toxic, non-irritating smell and non-pollution. 3. Use recycled paper: We use certified ecology paper to make catalogues. 4. Use recyclable plastic bottles: Recycle and reuse. 5. Eco-carton with Green Mark: 80% made of recycled paper. 6. Product Label: Safe and non-toxic sticker with eco printing which comply with SGS and RoHS standards. 7. Use airbags to protect our goods while shipping: Reusable and recyclable. 8. Use reverse osmosis water filtration and operate under a germfree environment: Substitute the use of large amount of preservatives. 9. Barcode systems: Each product is given two barcodes, complete traceability system to ensure quality control. 10. Green Design: Developed 10L, 5L eco-packages and 1L refill pack to save 120,000 pcs of 400ml plastic bottle yearly.TRANSCRIPT
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Company Profile
Green Hair Care
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Company Overview & Brand Concept Green Product & Product Control CSR (Corporate Social Responsibility) Value Creating Future Prospects- Carbon Neutral Plan Green Consumption Q&A Session
Outline
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Company Overview & Brand Concept Green Product & Product Control CSR (Corporate Social Responsibility) Value Creating Future Prospects- Carbon Neutral Plan Green Consumption
Outline
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Founded : March 8th (International Working Women’s Day), 2002
Main Products : Green Hair Care Products
Employees: 108
Sales Channels : Hair Salons
No. of Customers : 7,000 salons (approx. 20,000 salons in Taiwan)
Hsinchu
Taichung
Chiayi
Tainan
Kaohsiung
TaipeiTaoyuan
Company Overview
8 Branches provide prompt services
New Taipei
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R&D Brand Communication
Manufacturing OEM/ODM
ExecutiveAdministration
HumanResource
General Affairs
Info. Technolog
y
Administration
Law Affairs
China Sales O’rightDomestic
Sales
BADOGDomestic
Sales
New Taipei Branch
Taoyuan Branch
Hsinchu Branch
Taichung Branch
Chiayi Branch
Tainan Branch
Southern Kaohsiung Branch
Int’l Sales
CEOSteven Ko
Int’l OEM/ODM
Domestic OEM/ODM
Visual Communicatio
n
Marketing
Public Relations
Procurement
Production
Logistics
Quality Assurance
F&A
AC of Branch Office
E-Commerce
Taipei Branch
Northern Kaohsiung Branch
Organization Chart
Div.
Dept.
Branch
62005
2006
2007
Set up 7 branches and ID center
Implemented Barcode & ERP systems
Declared “ Everything is all right” as future prospects. Initiated our devotion to ECO-line & CSR
Sponsored “Taiwan Fund for Children and Families” to help poor children
Cleaned Kenting Beach to keep the Earth clean.
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95
100
Staff
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Sponsored Guo-An for Int’l Junior Football Tournament
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Launched the brand, “BADOG”, to enter pet care market
Milestone
Awarded “The Brand Star”
Executed the “Green Earth” Plan Sponsored “ORBIS Int’l” for saving sight of blindness children.
2008
2009
Awarded “Taiwan Superior Commercial Service Brand” by
Taiwan Ministry of Economic Affairs
2010
1st Company granted “Carbon Foot Print Label” in Taiwan’s Cosmetics Industry
Homeland Construction Project
Sponsored the documentary & book publication of “Home”
SGS ISO9001:2008
UK PAS2050 Foot Print Label
Sight the New Green Salon
Reforestation Project
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“right” means everything is right, good and appropriate. Gray represents our steady and sensible business concepts.
Logo Meaning
“O” means all and perfect. It symbolizes the green Earth.
Green represents our determination to protect the Earth.
In brief, O’right hopes
everything is all right on the Earth!
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Eco-friendly
理念文化Brand Concept
Natural Pure
Also the criteria for our brand design, development, production and marketing.
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“Natural 、 Pure 、 Eco-friendly” Emphasize the balance between people and nature.
經營策略Brand Concept
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Company Overview & Brand Concept
Green Product & Product Control CSR (Corporate Social Responsibility) Value Creating Future Prospects- Carbon Neutral Plan Green Consumption Q&A Session
Outline
11Green Hair Care
綠色產品Green Product
O’right puts green concepts into products,
from materials, ingredients, designs and activities.
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Natural Organic IngredientsUse ECOCERT and USDA organic ingredients, harmless to the nature.
綠色產品Green Product
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Eco Design
We make a great difference in product design.
It looks simple but unique. Also, it’s eye catching.
綠色產品Green Product
Recyclable bottles - HDPE
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Food grade packaging
Eco DesignRecyclable bottles- PETG
綠色產品Green Product
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Eco Design
FREN eco-handbags
綠色產品Green Product
Reduce the use of 100,000 paper bags.
Save 90 trees every year.
Biodegradable materials.
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Eco Design
Green Mark ECO-Carton, made of 80% recycled paper.
綠色產品
Taiwan Eco Symbol
Green Product
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Eco Design
Use eco-airbags instead of Styrofoam. Not only save the space but also reduce the pollution.
綠色產品Green Product
LDPE 4 recyclable material
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Eco Material
Soy ink printing + ecology paper
碳 足 跡 產 品Green Product
All the marketing materials such as catalogues, leaflets are printed by ecology paper and with soy ink.
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Value-creating - Green Product
Eco-labelBoth sticker and printing ink are certified by SGSRoHS compliance
產品理念Green Product
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搶 救 日 月 潭
Illustration of Sun Moon Lake covered by a great number of plastic bottles.
Green Product
Save Our Lake
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Reduce Carbon Emission: Dimethicone Free, Blow-dry time shortened.
Electricity usage reduction on hair dryer, diffuser & air-con.
Conserve Energy & Water: With fine lather, easy to rinse off.
Save LakesGreen Product
ECO-Packaging Innovation
1st company obtains the shampoo packaging patent in Taiwan.
Patent No.: D133527
A 10-Liter package equals 25 bottles of 400ml shampoo
O’right saves 120,000 bottles per year!!
10 Liter 400 ml
= 25 X
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- White Tea Hair Treatment Set - Gingko Hair Treatment Set
With ECOCERT or USDA organic ingredients, providing excellent anti-oxidization. Its professional deep repairing benefits restores hair strength and elasticity.
Innovative ice treatment – for summer use: Chill Hair Treatment set to 5-10 ℃ for an instant cooling effect that helps tighten hair scales with excellent results.
Warm treatment – for autumn and winter use: Soak Hair Treatment set in 35-40 ℃ warm water for a cozy, comforting experience. It also helps to restore hair moisture.
產品理念Green Product
Innovative Product & Service - ECO Organic Hair Repair
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→ Reduces 46,716,000 kg CO2 of emissions per year.
→ Equals to plant 4,246,909 trees for the Earth per year.
→ Equals to the forest size of 4,576 FIFA World Cup stadiums.
Calculation Formula: Having a hair treatment for 15 min. with 1000W hair steamer, emits 0.1557 kg of CO2
1000W × 0. 25 hr (15 min) ÷1000 = 0.25 KWH0.25 KWH x 0.636 kg = 0.1557 kg
If Taiwan hair salons all used steamers for hair treatment, the total CO2 emissions would be 46,716,000 kg per year.(0.1557 kg + 0.2336 kg) × 500 (person-time)× 12 months × 20,000 salons
=46,716,000kg If Taiwan hair salons all used O’right Eco Hair Treatments, it would equal to plant 4,246,909 trees for the Earth per year. 46,716,000 kg ÷ 11 kg = 4,246,909 trees
Innovated Eco Hair Treatment
Green Product
Cost down
Serve more customers at a time
Save Energy No cost for hair steamer
Value Up
Plug off , Low CO2 & ECO
Lowest CO2 Hair Treatment Raise customer’s satisfaction
Organic White Tea/ Ginkgo Hair TreatmentCarbon Footprint ECO Hair Treatment
Creates More Values and Hair Treatment Profits!
NTD1,000 → NTD1,200~1,500
Raise Hair Treatment Pricing (long hair)
Value up - Cost down= More margins
Innovated Eco Hair Treatment
Green Product
=USD35 → USD40~50
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Innovative Product & Service
General Cold Perm Lotion
Unhealthy & Damaged hair
ECO Cold Perm Lotion
Healthy & Shiny Hair
ECO Cold Perm Lotion BRINGS:
Consumer: A healthy & shiny hairSalon: Energy & Money saving, environmental protection
產品理念Green Product
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Barcode System
Each product comprises 2 barcode labels. origin of raw materials →production→ delivery→ marketing→ quality trace.
Product Control
Product Information TraceabilityBarcode
International barcode (POS)
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Company Overview & Brand Concept Green Product & Product Control
CSR (Corporate Social Responsibility) Value Creating Future Prospects- Carbon Neutral Plan Green Consumption Q&A Session
Outline
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價值創造CSR
Corporate Social Responsibility
Focus on public welfare activities of Future Generation Concern in marketing campaigns.
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二、 管理維護品牌行銷密集度
Taiwan Fund for Children and Families Program:
In 2007, we sponsored US$455,200 worth of products and cash to help impoverished children and foster the next generations.
CSR
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二、 管理維護品牌行銷密集度
ORBIS Program:
Cooperate Sponsors:
In 2008, we sponsored ORBIS US$627,600 worth of products and cash for saving sight of blindness children.
CSR
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二、 管理維護品牌行銷密集度CSR
Sponsored Guo-An Elementary School attend International Junior Football Tournament in 2009.
Homeland Construction Project
CSR
In 2010, we sponsored “Association of Pingtung Indigenous Culture and Education” to rebuild joyful learning environments for children in typhoon-stricken regions with US$214,400 worth of products and cash.
Homeland Construction
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二、 管理維護品牌行銷密集度CSR
CSRFocus on Green Activities in marketing campaigns.
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二、 管理維護品牌行銷密集度
In 2008, we went to Kenting Beach to keep environment.
CSR
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”HOME”- DocumentaryIn 2009, we sponsored the premiere of “HOME”.
Invited 1,200 customers to participate and make the Eco Promise together. “We love the earth, we keep it green!”
CSR
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HOME 贊 助 廠 商
Gucci Organic T-shirtO’right Cleansing Set
Sponsor list of HOME:
Limited Edition
CSR
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二、 管理維護顧客關係管理
O’right Customers
CSR
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價值創造CSR
“ HOME” - Book Support the concept of saving the Earth - We all have the power to change.
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社會企業責任CSR
“ HOME” - Book To show our continuous support, we sponsored the publication of the continuation of “Home”. It helps us understand what we can do to make our Earth greener and better.
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社會企業責任CSR
“ ±2℃” – Taiwan’s first documentary of environmental
protection In 2010, we sponsored the DVD duplication of “±2 ” ℃ .To advocate the importance of environmental protection and send to the customers as complimentary DVDs.
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2010 Sight the New Green Salons
Value CreatingCarbon Neutral PlanCSR
-10 seminars were held in Taiwan- More than 1,700 customers attended
2010 Reforestation Project -O’right cooperated with NTU Experimental Forest
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緣起
Change the world, one step at a time!
In 2010, we sponsored the tree planting activity.
To raise consumers and enterprises’ environmental awareness to create a green homeland.
CSR
Cut Co2 Emissions
17,038 tons/per year
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Outline
Company Overview & Brand Concept Green Product & Product Control CSR (Corporate Social Responsibility)
Value Creating Future Prospects- Carbon Neutral Plan Green Consumption Q&A Session
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價值創造
Taiwan Vice President (left) with O’right CEO (right)
Value Creating
The press released on Office of the President’s website, Taiwan
The first hair care company awarded “ Taiwan Superior Commercial Service Brand” from government.
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World’s first SME passed “Product Carbon Footprint” verificationWorld’s first bottle of shampoo passed “Product Carbon Footprint” verification
碳中和計畫Value Creating
Taiwan Premier (left) with O’right CEO (right)
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Carbon Tracking
End User
Origin of raw materials (cradle) DeliveryManufacture
Disposal &Recycling (Grave) Customers
Cradle to Grave - Carbon Footprint Verification
Value Creating
From customers use to disposal: 602g
Practical CO2 emission : 789g
EPA labeling requirement: 800g
MaterialsManufacture
Delivery
Disposal & recycling
CO2 EmissionGreen Tea Shampoo (Organic) 400ml
Manufacture & Delivery :187g only
customer use
Value Creating
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Outline
Company Overview & Brand Concept Green Product & Product Control CSR (Corporate Social Responsibility) Value Creating
Future Prospects- Carbon Neutral Plan Green Consumption Q&A Session
Reducing carbon emission from transportationUse local raw materials to reduce international shipping.
Origin of raw material
Manufacture
Carbon neutral factoryBy using solar, wind power and recycled water to reduce carbon emission and the use of energy.
Delivery
“Tree in a shampoo bottle”Using biodegradable materials rather than the recyclable ones.
Deposal & Recycling
Public speaking tourPromoting the importance of keeping environment green to customers.
End UserCustomers
Developing greener and low carbon products.
Cradle to Cradle
51The bottle decomposing and seed sprouting condition depends on the temperature, humidity and nutrients of the soil.
瓶中樹
1 : Bury empty used Seed Bottle into soil
2 : 6 months later, bottle starts to decompose.
3 : Bottle is almost decomposed after 12 months and the seed sprouts.
O’right developed the first shampoo bottle which can grow a tree after being buried into soil.
Carbon Neutral Plan
Tree in the Shampoo Bottle
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瓶 中 樹
0 month 2 months 8 months 12 months
Illustrations of biodegradable plastic bottle decomposing.
Carbon Neutral Plan
Tree in the Shampoo Bottle
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碳中和計畫
Media news of “Tree in the bottle”
CTV
TVBS
ETTV
iSET
UDN Newspaper
Carbon Neutral Plan
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Greener . Low Carbon
GMP/ Carbon Neutral Factory
• ISO 9001• ISO 14001• ISO 22716• GMP• Green Building• Carbon Neutral Plan
O’right Factory-3D Look
Carbon Neutral Plan
GMP green factory will be completed in 2011. Wind and solar power will be applied to manufacture. Water Recycle System will be designed and included. Make products more eco-friendly and greener.
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Outline
Company Overview & Brand Concept Green Product & Product Control CSR (Corporate Social Responsibility) Value Creating Future Prospects- Carbon Neutral Plan
Green Consumption Q&A Session
Serve competition and snatches of low priced chain stores have made the prices more competitive and margins compressed.
The market will decide what kinds of salon will survive in the trend of green consumption. The demands of green salon will be definitely much more than needs. Consumers are awaiting options from salons.
Dedicate to CSR Marketing and devote to raise consumers’ values & brand image.
Differentiation | Create higher values!
O’right Observation on Hair Salon Industry
Cut CO2|Make more profits!
Energy use and product cost are the key for salons to get more profits.
Charity Activity | Raise Corporation Image!
Green Opportunity | Offer More Options!
Green Consumption
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The Word’s Leading Green Products
SGS ISO9001 Int’l Quality Management System Certification
Taiwan Patent Certification for 5 patents
ECOCERT Organic Ingredient Certification
UK PAS2050 Product Carbon Foot Print Verification
Taiwan Carbon Footprint Certification
USDA Organic Ingredient Certification
Taiwan Superior Commercial Brand
Green ConsumptionGreen Consumption
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• World’s first SME (Small Medium Enterprise) passed “Product Carbon Footprint” verification.
• World’s first bottle of shampoo passed “Product Carbon Footprint” verification.
• World’s first bottle of shampoo passed UK2050 “Product Carbon Footprint ” verification.
• World’s first hair tonic developed according male & female’s needs.• World’s first Eco Bottle of “Tree in the Bottle” launched in 2010.• World’s first hair care brand indicates the percentage of natural
ingredients on product packaging.• Taiwan’s first brand executes Green Supply Chain.• Taiwan’s first hair care brand obtained 5 patents on its shampoo in
Taiwan.• Taiwan’s first company launched the design of “ Seed Paper”.• Taiwan’s first bottle of professional shampoo packaging(10L) obtained
Taiwan’s patent certification
O’right Green Supply Chain makes products BETTER!
Green Consumption
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• Products obtained SGS ISO9001 2008 Int’l quality management system certification
• Products use ECOCERT & USDA organic ingredients• All products use recyclable ECO plastic bottle and food grade ECO bottle• All product bottles printed with RoHS-compliant ECO ink• Use ecology paper and FSC (Forest Stewardship Council) certified paper to
make catalogues• Use soy ink to print catalogues• Use Eco-cartons which made of 80% recycled paper• Use reusable and recyclable airbags to protect goods while shipping.• Product labels and ink passed SGS inspection• Developed Fren Eco handbag
O’right Green Supply Chain makes products BETTER!
Green Consumption
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Q & A