Candace W. Jones258-A Knolwood Apt. Drive

Lancaster, S.C. 29720(704) 497-9216

Jonescw3@email.sc.edu__________________________________________________________________________________________

OBJECTIVE: To secure an entry-level position within the Customer Service arena using my education and experience.

EDUCATION:

University of South Carolina Columbia, South CarolinaBachelor of Arts in Liberal Studies May 2015

Concentrations: Psychology, Criminal Justice Cognate: Business Management

University of South Carolina at Lancaster Lancaster, South CarolinaAssociate in Science in Criminal Justice May 2011

RELEVANT EXPERIENCE:

Lancaster County School District Summer 2013GED Tutor

Assisted adults with math and science curriculums in preparation for their GED certificates Focused students toward better reading comprehension skills Encouraged students successfully continue on the path toward their GED despite outside challenges

Adult Literacy (Work Study) 2011 - 2013GED tutor and Administrative Support Specialist

Performed duties as a GED tutor in reading and science classes Performed as a substitute teacher for reading and science classes Served as administrative support in the main office Reorganized and managed the Adult Education permanent student files Gained a teaching certificate with the Carolinas Literacy Network in English as a Second Language

(ESL); for teaching Hispanic students American English

University of South Carolina at Lancaster Fall 2012Department of Juvenile Justice (Internship)

Learned about the Juvenile Justice intake processes and court representation Assisted the DJJ team with Juvenile Arbitration Programs for first-time offenders and their families Became familiar with ankle bracelet application and monitoring Assisted the team with home and curfew monitoring Assisted the team with public school attendance, and monitoring Accompanied the team in monthly family court proceedings Accompanied clinical psychologists during intake evaluations with offenders

Youth Build USA (Work Study) 2010 - 2011GED tutor

Assisted students with reading comprehension and science curriculums, in preparation for their GED certificate

Candace W. Jones Resume - Page 2

No Limit Title Loans, Lancaster S.C. 2007 – 2009Customer Service Representative

Processed title loans by; determining eligibility, vehicle inspections, and issuing loan checks Serviced customers by; taking loan payments, maintain accounts, issue follow-up letters, process

repossessions Maintained opening and closing records as well as cash maintenance, and bank deposits Initiated company’s operational manual and revisions Made daily collection calls

Jack Henry and Associates, Charlotte, N.C. 2003 – 2004Administrative Assistant I

Assisted data center director, supervisors and staff Processed monthly billing for over 190 clients Maintained files, general office duties, schedule meetings, and issued clearance for facility security, and

maintenance Ordered inventory supply, processed accounts payable and receivables, Served as front desk back-up, maintained training room schedules, and perform special projects.

Solectron Technology Inc., Charlotte, N.C. 2001 – 2002Executive Administrative Assistant

Assisted Vice President, directors and supervisors and their staff of over 100 employees Managed overall office-flow, arranged travel, scheduled meetings and presentations, facilitated staff

meetings, and initiated and maintained new hire processes Processed payroll, and travel reimbursements; ordered office supplies, and computer equipment, Distributed mail, processed accounts receivables, and organized and conducted office moves

Carolinas Health Care System-Institute of Rehab; Charlotte, N.C. 1995 - 2000Unit Secretary

Admitted and discharged patients Maintained admissions unit; answered phones, maintained patient care charts and medical files Ordered lab procedures, medical equipment and, patient transportation Supervised patient call unit.

Carolinas HealthCare System-Public Health Secretary III

Assisted the WIC program director, health department managers, supervisors and staff Conducted general secretary duties; typed correspondence, ordered office and clinic supplies, back-up

for shipping/receiving, maintained job vacancies listing, serve as adult clinic registrar Maintain client files and database, managed patient charts and files, issued condoms and education

pamphlets to the public, process WIC transfers, and issued emergency infant formula Scheduled administrative meetings and, performed light travel

CERTIFICATES/LICENSES SC Notary Public Commission expires June 2019 NC Notary Public Commission expired English Forward (ESL) Instructor May 2013

Candace W. Jones Resume - Page 3

VOLUNTEER OPPORTUNITIES Christian Services, Instructor 2006 - 2007 Learning Institute for Tomorrow, Instructor 2005

COMPUTER KNOWLEDGE:

Efficient in Microsoft Office programs (2007-2010), Word Perfect 5.0/5.1; dBase III and IV; Lotus 1-2-3; MS DOS 6.0, AS400, Lotus Notes, Display Write 4, and SAP