Most times, the people reading

your resume don’t know you.

This piece of paper is their

first impression of you.

The organization: › Google them, Wetfeet.com, review their website› Know history of company, # of employees,

products or services offered, competitors, reputation, etc.

› Network The position:

› Read the description – save a copy of the posting› Review job title on Occupational Outlook

Handbook, O*Net, or through networking

Positive attitude, enthusiasm and genuine interest

Knowledge of the company

Understanding of how your career goals, skills, interests, etc. fit with the position and the company

Leadership Potential

Motivation, initiative, and the ability to learn

Technical knowledge

Communication skills

Someone who is a good fit!

Linda M. Pollock, NCC123 College St. 336-256-0223Greensboro, NC 27412 L_polloc@uncg.edu

• Full Name• Address (can be omitted when

posting online)• Phone (with professional

voicemail, no ring back tone)• Email (that you check regularly)

Objective: An internship utilizing my business education, customer service experience and strong communication skills

Summary of Qualifications: • Over 3 years experience interacting with a variety of customers while meeting and exceeding sales goals• In-depth knowledge of medical terminology and pharmaceutical terms• Excellent rapport-building, presentation, and closing skills

The University of North Carolina at Greensboro Bachelor of Science, Accounting, May 2011Minor in Spanish GPA: 3.45*Worked 20hr/week consistently while pursuing degree

The University of North Carolina at Greensboro Bryan School of Business and Economics B.S., Marketing, December 2011Relevant Coursework: International Marketing, Social Research, Business Statistics

Smith’s Accounting Financial Services, Greensboro, NCAccounting Technician, August 2003-May 2005• Effectively input journal entries and new/revised

account attributes into the Financial Records Systems (FRS)

• Assisted Payroll with data entry of manifest and new employee assignments

• Processed accounts payable vouchers on FRS

• Leadership• Honors/Awards• Languages• Computer Skills• Study Abroad• Academic Projects• Memberships• Presentations• Other Employment

• Internship Experience

• Relevant Associations

• Volunteerism• Internships• Community Service• Related Courses• Campus Involvement• Activities• CertificationsBe specific to your field when possibleBe specific to your field when possible

i.e. Marketing Research Projects v. Academic Projects i.e. Marketing Research Projects v. Academic Projects

Go through the resume checklist with a neighbor’s

resume. We will be coming around to

help you too!Find at least 3 things you can

suggest to improve.

• Bold or italicize only the most important/relevant information

• Be clear and concise

• List from most recent to least recent

• List in order of relevancy

• Every word should support your desired career goal

• Ask yourself the “So What?” question

• Be prepared to invest some time & effort!

• Create separate document titled Professional_References.doc

• Use same header as your resume• Include the following for each reference

• Name• Title at current job• Company (current one)• Address of current company• Phone – that is accessible to them • Email – that they will check• If needed, add “Former supervisor with

___”

• When to use one

• What to include

• What to avoid• “I hope,” “drawn to,” “I feel” – prove it!

• www.linkedin.com – a professional Facebook• LinkedIn is the leading professional network

on the web, enabling you to: • Connect with classmates, faculty, and

family professionally• Find new opportunities for internships

and full time positions• Manage what potential employers learn

about you from the Internet

To sell yourself› Emphasize your skills, abilities, strengths

and knowledge in relation to the position To tell the employer what you have to

offer as a future employee To obtain more information about the

job your are applying for and the company to determine if it is a good fit

To land the job!

Consider your skills, strengths, weaknesses, and goals

Answer– why should they hire you? What’s unique to you and your experiences?

Have stories for everything on your resume

How will you add value to their company? Review typical interview questions and

think through examples from your experiences

First impressions count…a lot!

Look neat, professional, and conservative

Don’t be too flashy or too trendy

Be clean and well-pressed

Shine your shoes

Wear minimal jewelry

Wear little or no cologne or perfume

Don’t wear anything too tight or too revealing

Try on your interview attire a week or so before your interview

Telephone – screening interview Second or Follow-Up Traditional – one-on-one Panel/Board – two or more Group – number of candidates together Dinner/Lunch**Try to find out in advance how many people

you’ll be interviewing with, who you’ll be interviewing with, and how long the

interview will be.

Do Bring Application and

forms previously given/requested

Extra copies of resume

List of references Copy of questions

you intend to ask the employer

Don’t Bring Cell phones – turn

off iPod Food or drinks Gum

Arrive early!! Smile Make good eye contact Greet people with a firm handshake Be polite and treat everyone with respect Be able to make small talk Address people by Mr./Ms./Mrs./etc., until

they tell you otherwise Watch what you say and do from the moment

you arrive to the moment you leave

The Queen’sThe Queen’s

The robber gloveThe robber glove The terminatorThe terminator

The wet fishThe wet fish

The proper handshake! The proper handshake!

Ingredients of an effective 1-minute commercial

Concisely summarize› Degree, majors, minors› A targeted summary of work experience› An outline of the skills you have developed› Activities demonstrating leadership, teamwork,

and service› Warm, confident tone and open body language› Specific interest in company, demonstrated by

researchWhere have you been + where are you now Where have you been + where are you now

+ where are you going+ where are you going

Try it now!

Behavioral Based Interviewing – relies on examples from past to predict future

STAR Technique› Situation› Task› Action› Result

Focus on the positive & be able to positively address the negative

Don’t blame or point fingers Can still be used for what you would do in

that situation (future tense)

› Give me an example of a time when you set a goal and were able to achieve it.

› Give me an example of when you showed initiative and took the lead.

› Give me an example of a time when you tried to accomplish something and failed

This is your chance to learn about the company and find out if they are a good fit for you.

Have approx. 10 questions. Be prepared to ask 2-5.

Be creative with questions, base on research and your experience(s).

Only ask a question if you want to know the answer!

Be cognizant of what they already answered. Do NOT ask about salary or benefits...Ask

about opportunities ALWAYS find out what the next step in the

process is.

Thank the interviewer(s)

Get a business card(s)

Reiterate your interest

Ask what the next step is

Evaluate your performance

Write a thank you note within 24 hours – the sooner, the better

Be yourself! Be confident Connect your answers with the position and

company – how will you add value to them? Bring contact information for the person

you’re interviewing with and directions Bring extra copies of your resume,

references, and any other necessary information

Ask questions

Discussing personal topics

Negative comments about yourself, former employers, professors, etc.

Exaggerate your accomplishments

Cancel an interview Bring your cell

phone into an interview

Discuss salary, benefits, or vacation

Ramble or dominate the interview

Interview or accept a second interview if you’re not genuinely interested

Chew gum (during) Smoke (before &

during)