results of the feedback survey - dsag e.v. · dr. katja kuhn, srh university heidelberg) 14 23 18 3...

Results of the Feedback Survey6th DSAG/SAP Globalization Symposium, May 22-23, 2014Vienna (Austria)

Number of evaluated questionnaires: 87

Index

• Evaluation General Questions page 3 - 5

• Evaluation Agenda page 6 - 8

• Evaluation Presentations Day 1: Keynotes, Track 1 & 2 page 9 - 12

• Evaluation Presentations Day 1: Track 3 & 4 page 13 - 16



• Evaluation Cooperation between SAP and the User Groups page 25 - 27

page 2

How do you rate…? (1 = very good, 5 = dissatisfying)

page 3

1 2 3 4 5 Mean Mean 2012 Mean 2010 Basis

Event venue and conference facilities 42 39 6 0 0 1,59 1,54 1,64 87

Catering 52 30 4 1 0 1,47 1,72 1,45 87

Social program and networking

opportunities35 43 4 1 0 1,65 1,71 1,77 83

Atmosphere at the event 42 42 2 0 0 1,53 1,59 1,67 86

Organization of the symposium in general 55 30 2 0 0 1,39 1,48 1,53 87

1,53 1,64 1,71

To what extent did the event match your

expectations?24 43 19 0 0 1,94 1,93 1,94 86

Was this event an efficient

communication and networking forum?26 49 9 0 0 1,80 1,79 1,93 84

Yes No

Has this event provided sufficient value to

you such that you would consider visiting

an event of this type again?

81 6 87

How do you rate…? (in percent)

page 4

++ + +/- - --

Event venue and conference facilities 48,28 44,83 6,90 0,00 0,00

Catering 59,77 34,48 4,60 1,15 0,00

Social program and networking opportunities 42,17 51,81 4,82 1,20 0,00

Atmosphere at the event 48,84 48,84 2,33 0,00 0,00

Organization of the symposium in general 63,22 34,48 2,30 0,00 0,00

To what extent did the event match your

expectations?27,91 50,00 22,09 0,00 0,00

Was this event an efficient communication

and networking forum?30,95 58,33 10,71 0,00 0,00

Yes No

Has this event provided sufficient value to

you such that you would consider visiting an

event of this type again?

93,10 6,90

92,00

(2012)

8,00

(2012)

92,41

(2010)

7,59

(2010)

How do you rate…? (in percent)

page 5

Evaluation of the agenda (1 = very good, 5 = dissatisfying)

page 6

1 2 3 4 5 Mean Mean 2012 Mean 2010 BasisHave all relevant topics regarding

Globalization been addressed in the

agenda?

12 47 19 3 1 2,20 2,1 2,02 82

How do you rate the mix of (keynote)

presentations, panel discussions and

customer-specific sessions in the daily

tracks?

22 47 13 2 0 1,94 1,87 1,93 84

How do you rate the relative time share

assigned to (keynote) presentations,

panel discussions and customer-specific

sessions in the daily tracks?

27 49 6 1 0 1,77 1,87 1,91 83

How do you rate the scheduling / timely

overlap of the topics in the daily tracks,

have you been able to visit all topics of

interest to you?

23 42 14 5 1 2,05 2,15 2,11 85

Has the time allotted to each topic been

sufficient to cover your information

needs?

23 48 10 2 0 1,89 2,06 1,93 83

1,97 2,01 1,98

Evaluation of the agenda (in percent)

page 7

++ + +/- - --

Have all relevant topics regarding

Globalization been addressed in the

agenda?

14,63 57,32 23,17 3,66 1,22

How do you rate the mix of (keynote)

presentations, panel discussions and

customer-specific sessions in the daily

tracks?

26,19 55,95 15,48 2,38 0,00

How do you rate the relative time share

assigned to (keynote) presentations, panel

discussions and customer-specific sessions

in the daily tracks?

32,53 59,04 7,23 1,20 0,00

How do you rate the scheduling / timely

overlap of the topics in the daily tracks, have

you been able to visit all topics of interest to

you?

27,06 49,41 16,47 5,88 1,18

Has the time allotted to each topic been

sufficient to cover your information needs?27,71 57,83 12,05 2,41 0,00

Evaluation of the agenda (in percent)

page 8

Presentations Day 1, Thursday, May 22, 2014 (1 = very good, 5 = dissatisfying)

page 9

Quality of presentation

1 2 3 4 5 Mean BasisKeynote: Welcome and Introduction (Otto

Schell & Workgroup Speaker)13 31 26 1 0 2,21 71

Keynote: Globalization: Taking SAP to the

World (Ferose VR, SAP)20 38 11 0 1 1,91 70

Keynote: Typically German - Who am I? (Prof.

Dr. Katja Kuhn, SRH University Heidelberg)26 36 8 4 1 1,91 75

Track 1A: SAP Globalization Services - What

you can expect5 19 5 0 0 2,00 29

Track 1B: ERP rollout into countries without

SAP country versions - A practical guide3 10 6 1 0 2,25 20

Track 1C: SAP Time Zone Migration - All you

need to know4 7 9 2 1 2,52 23

Track 1D: Speed-Up your global SAP Rollout

with the SAP World Template5 10 6 2 0 2,22 23

Track 2A: Rollout to Russia - Survival guide 8 8 4 0 1 1,95 21

Track 2B: SAP Roll Out China - Challenges for

a mid-sized Life Science Company5 13 5 1 0 2,08 24

Track 2C: Best Practice: VW`s global rollout of

its companywide SAP procurement system1 14 9 1 0 2,40 25

Track 2D: SAP template initiatives under

developing frame conditions and governance

structures

3 5 3 2 0 2,31 13

Presentations Day 1, Thursday, May 22, 2014 (in percent)

page 10


++ + +/- - --Keynote: Welcome and Introduction (Otto Schell &

Workgroup Speaker)18,31 43,66 36,62 1,41 0,00

Keynote: Globalization: Taking SAP to the World

(Ferose VR, SAP)28,57 54,29 15,71 0,00 1,43

Keynote: Typically German - Who am I? (Prof. Dr.

Katja Kuhn, SRH University Heidelberg)34,67 48,00 10,67 5,33 1,33

Track 1A: SAP Globalization Services - What you

can expect17,24 65,52 17,24 0,00 0,00

Track 1B: ERP rollout into countries without SAP

country versions - A practical guide15,00 50,00 30,00 5,00 0,00

Track 1C: SAP Time Zone Migration - All you need

to know17,39 30,43 39,13 8,70 4,35

Track 1D: Speed-Up your global SAP Rollout with

the SAP World Template21,74 43,48 26,09 8,70 0,00

Track 2A: Rollout to Russia - Survival guide 38,10 38,10 19,05 0,00 4,76

Track 2B: SAP Roll Out China - Challenges for a

mid-sized Life Science Company20,83 54,17 20,83 4,17 0,00

Track 2C: Best Practice: VW`s global rollout of its

companywide SAP procurement system4,00 56,00 36,00 4,00 0,00

Track 2D: SAP template initiatives under developing

frame conditions and governance structures23,08 38,46 23,08 15,38 0,00


page 11

Applicability to you

1 2 3 4 5 Mean BasisKeynote: Welcome and Introduction (Otto Schell

& Workgroup Speaker)6 16 31 1 1 2,55 55


(Ferose VR, SAP)6 24 19 5 2 2,52 56

Keynote: Typically German - Who am I? (Prof.

Dr. Katja Kuhn, SRH University Heidelberg)14 23 18 3 1 2,22 59

Track 1A: SAP Globalization Services - What

you can expect7 9 4 2 0 2,05 22


country versions - A practical guide1 9 7 0 0 2,35 17

Track 1C: SAP Time Zone Migration - All you

need to know4 10 2 1 0 2,00 17

Track 1D: Speed-Up your global SAP Rollout

with the SAP World Template5 6 3 2 1 2,29 17

Track 2A: Rollout to Russia - Survival guide 6 7 6 0 0 2,00 19


mid-sized Life Science Company6 9 6 2 0 2,17 23

Track 2C: Best Practice: VW`s global rollout of

its companywide SAP procurement system1 13 4 4 1 2,61 23

Track 2D: SAP template initiatives under

developing frame conditions and governance

structures

2 7 2 2 0 2,31 13


page 12


++ + +/- - --Keynote: Welcome and Introduction (Otto Schell &

Workgroup Speaker)10,91 29,09 56,36 1,82 1,82


(Ferose VR, SAP)10,71 42,86 33,93 8,93 3,57

Keynote: Typically German - Who am I? (Prof. Dr.

Katja Kuhn, SRH University Heidelberg)23,73 38,98 30,51 5,08 1,69

Track 1A: SAP Globalization Services - What you

can expect31,82 40,91 18,18 9,09 0,00


country versions - A practical guide5,88 52,94 41,18 0,00 0,00

Track 1C: SAP Time Zone Migration - All you need to

know23,53 58,82 11,76 5,88 0,00

Track 1D: Speed-Up your global SAP Rollout with the

SAP World Template29,41 35,29 17,65 11,76 5,88

Track 2A: Rollout to Russia - Survival guide 31,58 36,84 31,58 0,00 0,00


mid-sized Life Science Company26,09 39,13 26,09 8,70 0,00

Track 2C: Best Practice: VW`s global rollout of its

companywide SAP procurement system4,35 56,52 17,39 17,39 4,35

Track 2D: SAP template initiatives under developing

frame conditions and governance structures15,38 53,85 15,38 15,38 0,00


page 13


1 2 3 4 5 Mean Basis

Track 3A: The journey from Technology

Architecture to Business Architecture2 13 6 1 0 2,27 22

Track 3B: Architecting Solutions for Worldwide

services delivery organization0 14 6 2 0 2,45 22

Track 3C: Supporting an enterprise scale SAP

roll-in programme for different manufacturing

plants by an EAM as a Service Approach

1 9 4 2 0 2,44 16

Track 3D: Global Architecture and landscape

split criteria and consequences4 8 2 0 0 1,86 14

Track 4A: Deutsche Telekom - challenges and

prerequisites for successful GRC operations2 1 7 2 0 2,75 12

Track 4B: Global rollout of SAP HCM template -

Challenges and experiences with 20 countries

and 25.000 employees

4 2 3 0 0 1,89 9

Track 4C: Crowdsourcing - The new catchword

in the realm of Web 2.04 2 1 0 0 1,57 7

Track 4D: Move your Global SAP ERP System

to HANA1 10 8 0 0 2,37 19


page 14


++ + +/- - --

Track 3A: The journey from Technology Architecture

to Business Architecture9,09 59,09 27,27 4,55 0,00


services delivery organization0,00 63,64 27,27 9,09 0,00

Track 3C: Supporting an enterprise scale SAP roll-in

programme for different manufacturing plants by an

EAM as a Service Approach

6,25 56,25 25,00 12,50 0,00

Track 3D: Global Architecture and landscape split

criteria and consequences28,57 57,14 14,29 0,00 0,00


prerequisites for successful GRC operations16,67 8,33 58,33 16,67 0,00


Challenges and experiences with 20 countries and

25.000 employees

44,44 22,22 33,33 0,00 0,00

Track 4C: Crowdsourcing - The new catchword in

the realm of Web 2.057,14 28,57 14,29 0,00 0,00

Track 4D: Move your Global SAP ERP System to

HANA5,26 52,63 42,11 0,00 0,00


page 15



Track 3A: The journey from Technology

Architecture to Business Architecture1 6 9 0 1 2,65 17


services delivery organization0 6 4 4 0 2,86 14

Track 3C: Supporting an enterprise scale SAP

roll-in programme for different manufacturing

plants by an EAM as a Service Approach

0 7 3 3 1 2,86 14


criteria and consequences2 4 3 0 0 2,11 9


prerequisites for successful GRC operations1 1 3 2 1 3,13 8


Challenges and experiences with 20 countries

and 25.000 employees

3 0 1 1 0 2,00 5

Track 4C: Crowdsourcing - The new catchword in

the realm of Web 2.02 2 0 0 0 1,50 4


HANA3 7 2 1 0 2,08 13


page 16


++ + +/- - --

Track 3A: The journey from Technology Architecture

to Business Architecture5,88 35,29 52,94 0,00 5,88


services delivery organization0,00 42,86 28,57 28,57 0,00

Track 3C: Supporting an enterprise scale SAP roll-in

programme for different manufacturing plants by an

EAM as a Service Approach

0,00 50,00 21,43 21,43 7,14


criteria and consequences22,22 44,44 33,33 0,00 0,00


prerequisites for successful GRC operations12,50 12,50 37,50 25,00 12,50


Challenges and experiences with 20 countries and

25.000 employees

60,00 0,00 20,00 20,00 0,00

Track 4C: Crowdsourcing - The new catchword in the

realm of Web 2.050,00 50,00 0,00 0,00 0,00


HANA23,08 53,85 15,38 7,69 0,00

Presentations Day 2, Friday, May 23, 2014 (1 = very good, 5 = dissatisfying)

page 17



Track 1E: Language Strategies for SAP

System Landscapes3 14 4 1 0 2,14 22

Track 1F: Overcoming cultural and language

barriers for successful SAP rollouts in Asia

(China and Japan)

12 8 1 0 0 1,48 21

Track 1G: Global Printing with UPE (Unicode

Printing)9 5 0 0 0 1,36 14

Track 1H: Managing Constant Change in Your

Global SAP Ecosystem2 3 4 2 0 2,55 11

Track 2E: Sustainability for a global template 5 20 2 0 0 1,89 27

Track 2F: Implementing SAP in India with an

European Team on an US System5 12 4 0 0 1,95 21

Track 2G: 3 Tier Model for the Global Roll-Out

Project "SAP Convergence" Zurich Insurance

Company

2 8 6 4 2 2,82 22

Track 2H: Leading Change 1 6 3 5 4 3,26 19

Presentations Day 2, Friday, May 23, 2014 (in percent)

page 18


++ + +/- - --

Track 1E: Language Strategies for SAP System

Landscapes13,64 63,64 18,18 4,55 0,00



(China and Japan)

57,14 38,10 4,76 0,00 0,00


Printing)64,29 35,71 0,00 0,00 0,00


Global SAP Ecosystem18,18 27,27 36,36 18,18 0,00

Track 2E: Sustainability for a global template 18,52 74,07 7,41 0,00 0,00


European Team on an US System23,81 57,14 19,05 0,00 0,00



Company

9,09 36,36 27,27 18,18 9,09

Track 2H: Leading Change 5,26 31,58 15,79 26,32 21,05


page 19



Track 1E: Language Strategies for SAP

System Landscapes3 7 7 0 0 2,24 17



(China and Japan)

8 8 3 1 0 1,85 20


Printing)3 5 0 0 0 1,63 8

Track 1H: Managing Constant Change in

Your Global SAP Ecosystem2 4 2 0 2 2,60 10

Track 2E: Sustainability for a global template 7 13 2 1 0 1,87 23


European Team on an US System3 7 4 0 0 2,07 14

Track 2G: 3 Tier Model for the Global Roll-

Out Project "SAP Convergence" Zurich

Insurance Company

2 3 6 6 3 3,25 20

Track 2H: Leading Change 0 5 3 4 3 3,33 15


page 20


++ + +/- - --

Track 1E: Language Strategies for SAP System

Landscapes17,65 41,18 41,18 0,00 0,00



(China and Japan)

40,00 40,00 15,00 5,00 0,00


Printing)37,50 62,50 0,00 0,00 0,00


Global SAP Ecosystem20,00 40,00 20,00 0,00 20,00

Track 2E: Sustainability for a global template 30,43 56,52 8,70 4,35 0,00


European Team on an US System21,43 50,00 28,57 0,00 0,00



Company

10,00 15,00 30,00 30,00 15,00

Track 2H: Leading Change 0,00 33,33 20,00 26,67 20,00


page 21



Track 3E: Unified IT strategy with SAP

Business One for subsidaries, branches2 5 2 0 0 2,00 9

Track 3E: PE accounting and reporting with

B1@ Siemens0 4 1 0 0 2,20 5

Track 3F: SAP Business ByDesign for

subsidaries management2 8 4 1 0 2,27 15

Track 3G: Parallel roll-outs of a global SAP

and a Non-SAP-system at Rohde & Schwarz7 9 3 0 0 1,79 19

Track 3H: After SEPA Go-Live - Your last but

not least argument for an international SAP

Payment factory

1 3 3 0 0 2,29 7

Track 4E: Transformation 4.0 - Beyond the

Hype1 7 3 2 0 2,46 13

Track 4F: SAP cloud services in the context of

Industry 4.05 4 3 1 0 2,00 13

Track 4G: Academy Cube: Building the

workforce of tomorrow4 7 3 0 0 1,93 14

Track 4H: e-Invoicing for Compliance @ SAP 9 7 1 1 0 1,67 18


page 22


++ + +/- - --

Track 3E: Unified IT strategy with SAP Business

One for subsidaries, branches22,22 55,56 22,22 0,00 0,00


B1@ Siemens0,00 80,00 20,00 0,00 0,00


subsidaries management13,33 53,33 26,67 6,67 0,00

Track 3G: Parallel roll-outs of a global SAP and

a Non-SAP-system at Rohde & Schwarz36,84 47,37 15,79 0,00 0,00

Track 3H: After SEPA Go-Live - Your last but not

least argument for an international SAP Payment

factory

14,29 42,86 42,86 0,00 0,00

Track 4E: Transformation 4.0 - Beyond the Hype 7,69 53,85 23,08 15,38 0,00


Industry 4.038,46 30,77 23,08 7,69 0,00


workforce of tomorrow28,57 50,00 21,43 0,00 0,00

Track 4H: e-Invoicing for Compliance @ SAP 50,00 38,89 5,56 5,56 0,00


page 23




Business One for subsidaries, branches2 1 1 0 0 1,75 4


B1@ Siemens0 0 1 0 0 3,00 1


subsidaries management1 6 3 1 0 2,36 11

Track 3G: Parallel roll-outs of a global SAP

and a Non-SAP-system at Rohde &

Schwarz

2 8 4 0 1 2,33 15

Track 3H: After SEPA Go-Live - Your last

but not least argument for an international

SAP Payment factory

0 1 0 0 0 2,00 1


Hype2 7 2 0 0 2,00 11

Track 4F: SAP cloud services in the context

of Industry 4.02 4 2 0 0 2,00 8


workforce of tomorrow1 6 2 1 0 2,30 10

Track 4H: e-Invoicing for Compliance @

SAP7 6 2 1 0 1,81 16


page 24


++ + +/- - --


Business One for subsidaries, branches50,00 25,00 25,00 0,00 0,00


B1@ Siemens0,00 0,00 100,00 0,00 0,00


subsidaries management9,09 54,55 27,27 9,09 0,00

Track 3G: Parallel roll-outs of a global SAP and

a Non-SAP-system at Rohde & Schwarz13,33 53,33 26,67 0,00 6,67

Track 3H: After SEPA Go-Live - Your last but

not least argument for an international SAP

Payment factory

0,00 100,00 0,00 0,00 0,00


Hype18,18 63,64 18,18 0,00 0,00


Industry 4.025,00 50,00 25,00 0,00 0,00


workforce of tomorrow10,00 60,00 20,00 10,00 0,00

Track 4H: e-Invoicing for Compliance @ SAP 43,75 37,50 12,50 6,25 0,00

Cooperation between SAP and the User Groups regarding Globalization Topics (1 = very good, 5 = dissatisfying)

page 25

1 2 3 4 5 Mean Mean 2012 Mean 2010 BasisHow do you rate the information flow on

Globalization topics from SAP in

general?

11 51 12 4 0 2,12 2,27 2,31 78

How do you rate the cooperation

between the work groups on

Globalization topics within ASUG, DSAG

and other participating User Groups - if

applicable?

11 31 9 0 0 1,96 2,09 2,21 51

11 41 11 2 0 2,04 2,18 2,26

Yes NoIs SAP Globalization Services your main

source of information on Globalization

topics within SAP?

42 21 63

Cooperation between SAP and the User Groups regarding Globalization Topics (in percent)

page 26

++ + +/- - --

How do you rate the information flow on

Globalization topics from SAP in general?14,10 65,38 15,38 5,13 0,00

How do you rate the cooperation between

the work groups on Globalization topics

within ASUG, DSAG and other participating

User Groups - if applicable?

21,57 60,78 17,65 0,00 0,00

Yes No

Is SAP Globalization Services your main

source of information on Globalization topics

within SAP?

66,67 33,33

77,50

(2012)

22,50

(2012)

67,20

(2010)

32,80

(2010)

Cooperation between SAP and the User Groups regarding Globalization Topics (in percent)

page 27

results of the feedback survey - dsag e.v. · dr. katja kuhn, srh university heidelberg) 14 23 18 3...

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