responsible management © agents4rm international limited 2013 all rights reserved inovação em...
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Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
Inovação em Facilities
Global FM Forum
Innovation
Lionel Prodgers
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
What do we mean by innovation?
Invention:
Something new that did not exist before
Innovation:
Something new or different introduced
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
Inventions relating to facilities - what’s new?
Air conditioning - 1902 Willis Hallivand Carrier USAAutomobile - 1889 Gottlieb Daimler GermanyBall bearing - 1794 Philip Vaughan EnglandBar code - 1952 Joseph Woodland USAElectric motor - 1834 Thomas Davenport USAElevator (passenger) - 1852 Elisha Graves Otis USAFlush Toilet - 1591 Sir John Harington UKGlass - 2500BC Phoenicians LebanonLight bulb - 1879 Thomas Alva Edison USAPaper clip - 1899 Johan Vaalar NorwayPaper - 105 Ts’ai Lun China
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
Inventions relating to facilities - what’s new?
Pencil - 1565 Conrad Gesner SwitzerlandPost-it notes - 1974 Arthur Fry (3M) USAReinforced concrete - 1867 Joseph Monier FranceRevolving door - 1888 Theophilus von Kannel USASky scraper (steel frame) - 1884 William Le Baron Jenney USAStapler - 1866 George W McGill USATelephone (mobile) - 1946 Bell Laboratories USATelephone (wired) - 1876 Alexander Graham Bell ScotlandThermostat - 1830 Andrew Ure UKVacuum Cleaner - 1901 Herbert Cecil Booth UKVending machine - 100 BC Hero of Alaxandria Egypt
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
Inventions relating to facilities – relatively new
Calculator (hand) - 1967 Jack S Kilby USACCTV camera - 1942 Walter Bruch (Siemens) GermanyComputer (PC) - 1974 MITS USAComputer (laptop) - 1983 Radio Shack Corp. USAEmail - 1971 Ray Tomlinson USAFibre optics - 1955 Narinder S Kapany IndiaLight emitting diode (LED) - 1962 Nick Holonyak (GE) USAPhotovoltaic cell - 1839 A E Becquerel FranceRadio Frequency ID (RFID)- 1973 Mario Cardullo USAWorld wide web - 1989 Tim Berners-Lee UK
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
Responsible for:• Strategies• Financial approvals• Standards• Policies, etc.
Enterprise (Client) Users/Occupiers (Customers)
Service Providers/Contractors
OperationalFacilitiesManagement
Customer Feedback
TacticalFacilities Management
StrategicFacilities
Management
Facilities Management
Responsible for:• Processes & systems• Quantities & accounting• Supply chain• Performance improvement, etc.
Initiation of requirements, i.e.:• Productivity• Safe working environment• Expectations• Well being, etc.
Provide Specified Services:• Maintenance• Cleaning• Security• Catering, etc.
© 2012 Agents4RM International Limited
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
Innovation in facilities is all around us…
Asset registers
Drawings and specifications Construction Records
Energy consumption Sustainability Disaster recovery plans
Space allocation
Help desk
Car parking
Access Control & Security
Deeds
Consents
Leases
Licenses
Service LevelAgreements
SupplierContracts CCTV data
Planned maintenance
Operating manuals
Health & Safety Records Condition surveys BIM
CAFM
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
The future of work…
“Giving employees choice
is the future of work…
many among this Generation Y
are experiencing the Sunday
to Monday dichotomy. Prof. Soumitra Dutta, INSEAD
Responsible Management© Agents4RM International Limited 2013 All Rights Reserved
Discuss…
Lionel Prodgers, Managing Director, Agents4RM InternationalEmail: [email protected]
Web: www.Agents4RM.com
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