r.e.s.p.e.c.t. your data

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Sponsored by: A Service Of: R.E.S.P.E.C.T. Your Data Margaux Pagan October 16, 2012

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What is the most important asset to a non-profit organizations? DATA! Data = Your Donors = Revenue = Ability to Support Your Programs The top issue for nonprofits today is prioritizing their data needs: customizing, integrating, cleaning, and management. In order to develop a strong fundraising plan, leadership needs to first take an analysis of your current database structures - from within. ~How are your donors being tracked? ~What is being tracked? ~What is being stored? ~How is it being managed? ~Is your data handled manually or automated? ~Is it helping you raise money? We'll discuss the different ways to analyze and manage your data to ensure your fundraising team has the insight needed to construct targeted, insightful, and successful fundraising campaigns. Although your database is technology-based the output is fundraising-based.

TRANSCRIPT

Page 1: R.E.S.P.E.C.T. Your Data

Sponsored by: A Service

Of:

R.E.S.P.E.C.T. Your Data

Margaux Pagan

October 16, 2012

Page 2: R.E.S.P.E.C.T. Your Data

Sponsored by: A Service

Of:

Protecting and Preserving the

Institutional Memories of

Nonprofits Since 1993

www.cjwconsulting.com

(866) 598-0430

[email protected]

Page 3: R.E.S.P.E.C.T. Your Data

Sponsored by: A Service

Of:

www.mission.do

Page 4: R.E.S.P.E.C.T. Your Data

Sponsored by: A Service

Of:

Today’s Speakers

Margaux Pagan Director of Strategic Fundraising

DonorFuse

Hosting:

Cheri J Weissman, CJW Consulting & Services, Inc. Assisting with chat questions: Jamie Maloney, Nonprofit Webinars

Page 5: R.E.S.P.E.C.T. Your Data

RESPECT Your Data

Presented by:

Margaux Pagán

Director of Strategic Fundraising at DonorFuse

Page 6: R.E.S.P.E.C.T. Your Data
Page 7: R.E.S.P.E.C.T. Your Data

R edefine data functions

E xcel only makes spreadsheets

S tay calm and report on

P aint a landscape of your donors

E xercise good data hygiene

C ount your blessings (aka donors)

T rain staff on data-handling SOPs

Page 8: R.E.S.P.E.C.T. Your Data

Data Functions 101

Reporting

Tracking

Integrating

Segmenting

Profiling

Communicating

Recording

Page 9: R.E.S.P.E.C.T. Your Data

Basics of

Spreadsheets

Pros

Simple access

Low Cost

Easy to manipulate data

Cons

Huge security implications

Increased chance for human error

Little to no data validation

Mostly time consuming manual process

Page 10: R.E.S.P.E.C.T. Your Data

Data is a Base

Pros

Securing sensitive data

Ability for multiple users

Track donor interactions

Integrate database with multiple systems

Cons

Higher costs

Maintaining data integrity

Page 11: R.E.S.P.E.C.T. Your Data

Reporting…Accurately

Dirty data in…dirty data out

• Staff training

• Query writing

• Key metrics

What is Your Report Attempting to Answer?

• Giving Trends?

• Campaign Success(es)?

• Program Analysis?

Page 12: R.E.S.P.E.C.T. Your Data

Knowledge is Power

Page 13: R.E.S.P.E.C.T. Your Data

Keep[ing] it Clean

Entry

Scrubs

Appends

Page 14: R.E.S.P.E.C.T. Your Data

Donor Analysis

FAQs • Who are our donors?

• What is the average gift of new donors versus existing donors?

• What is the lifetime value of a donor?

• When do donors begin to drop-off the file as “active”?

• Where do our donors reside?

• Why do our donors give?

• How many donors versus non-donors do we have on the file?

Page 15: R.E.S.P.E.C.T. Your Data

Staff Know-How

Basic Hands-On

Expert

Data Entry

Distribution

Database Functions

Fundraising

Functions

Data Integrity

Key Metrics

Segmentations

Security

Staff Access

Integrations

Data

Parenting

Page 16: R.E.S.P.E.C.T. Your Data

Helpful Tips

• http://www.techsoup.org/learningcenter/databases/index.cfm

• www.npower.org

• http://www.nten.org/learn

Page 17: R.E.S.P.E.C.T. Your Data

Sponsored by: A Service

Of:

Find listings for our current season of webinars and register at:

NonprofitWebinars.com