research, performance & ethics 17
TRANSCRIPT
Slide 17.1
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
Purchasing Research, Performance & Ethics
The systematic gathering, recording and analyzing of data aboutproblems relating to the purchasing of goods and services.
• Rapid changes in technology and economic circumstances• Purchasing done in conditions of uncertainty• EDP enables vast amounts of data to be stored• Increased use of outsourcing• Focus on partnering• E-procurement facilitating real time ordering• Purchasing growing in stature
Definition of Purchasing Research
Why It Is Important
Definition and Importance
Slide 17.2
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
Purchasing performance evaluation may be defined as thequantitative or qualitative assessment over a given time towardsthe achievement of corporate or operational goals and objectivesrelating to purchasing economics, efficiency and effectiveness.
Definition
Difficulties in Measuring
Purchasing Performance Evaluation
Purchasing Research, Performance & Ethics
1. Lack of definition – e.g., “efficiency”2. Lack of formal objectives and performance standards3. Problems of accurate measurement4. Differences in the scope of organizational purchasing
Slide 17.3
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
Purchasing Audits
Purchasing Research, Performance & Ethics
A comprehensive, systematic, independent and periodic examination of acompany’s purchasing environment, objectives and tactics to identify problems
and opportunities and facilitate the development of appropriate action plans.
Definition
Examples of Auditing Purchases, Suppliers and Prices
1. What are principal purchases?2. Who are principal suppliers?3. What attempts have been made to achieve single and partnership sourcing?4. How and by what criteria are supplies appraised?5. In what ways is value for money obtained?6. What environment purchasing policies are in existence?7. What savings have been achieved in the period under review?
Slide 17.4
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
Benchmarking
Purchasing Research, Performance & Ethics
Types of Benchmarking
INTERNAL BENCHMARKING
A method comparing the performance of an operating unit or function within an organisation with those of a similar
business within the same industry.
FUNCTIONAL BENCHMARKING
A method of comparing internal
functions with those of the best external
practitioners of those functions irrespective
of the industry in which they are in (this may also be referred to as operational or
genuine benchmarking).
COMPETITIVE BENCHMARKING
A method of comparing
organisational performance against
that of competing organisations.
STRATEGIC BENCHMARKING
A method for evaluating
alternatives, implementing strategies and
improving performance by
understanding and adapting successful organisations who
may be competitors or partners.
Slide 17.5
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
Purchasing Ethics
Concern for the well being of others
Respect for the legitimate authority of others
Honesty and trustworthiness
Compliance with the law (but with the right to express conscientious objection through civil disobedience)
Basic justice i.e., being fair
Refusing to take unfair advantage
Benevolence i.e., doing good
Preventing harm
Purchasing Research, Performance & Ethics
Slide 17.6
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
Provide a basis for working together
Setting boundaries as to what constitutes ethical behaviour
Provide a safe environment for all subscribers
Provide a commonly held set of guidelines
Benefits of Ethical Codes
Purchasing Research, Performance & Ethics
Slide 17.7
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
World Bank Purchasing Violations
Purchasing Research, Performance & Ethics
Contract irregularities and violations of the Bank’s procurement guidelines Bid rigging Collusion by bidders Fraudulent bids Fraud in contract performance Fraud in an audit enquiry Product substitution Defective pricing and parts Cost/labour discharging Bribery and acceptance of gratuities Solicitation and/or receipt of kickbacks Misuse of bank funds or positions Travel fraud Theft and embezzlement Gross waste of bank funds
Slide 17.8
Lysons & Farrington, Purchasing and Supply Chain Management, 7 th edition, © Pearson Education Limited 2005
The procurement of supplies and equipment is a potent instrument of environmental policy. Careful purchasing of it gives full weight to environmental considerations in the selection of products and can help improve environmental standards by reducing pollution and waste. It can also, through the natural operation of the market, influence purchasers and suppliers in their pricing policies and product ranges.
Department of Environment has stated that:
Environmental Purchasing Policies
Steps Required to Give Effect to the Above Objectives:
Purchasing Research, Performance & Ethics
STEP 1STEP 2STEP 3STEP 4STEP 5STEP 6STEP 7STEP 8STEP 9
Prepare environmental policy Communicate the policy to stakeholders, employees and suppliersPrepare guidelines for employees and suppliers Appraise suppliers Incorporate environmental requirements into specificationsAdopt life-cycle approaches Prepare guidelines for disposals Provide appropriate training Ensure regular audit of compliance with policy and guidelines