research guides usability study - pashia & walsh
DESCRIPTION
Presentation given at ALA Annual Meetings in Chicago, June 29, 2013.TRANSCRIPT
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Research Guides Usability Study
Presenters:Angela PashiaAndrew Walsh
Additional Contributors:Adriana Gerena
Aundryel Breland
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Research Guides = LibGuides (Springshare)
GALILEO = GeorgiA LIbrary LEarning Online
A tale of two systems:Research Guides vs. GALILEO
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Research Questions
What are the parts of the current design that cause the most difficulty for students?
What terminology makes sense to students?
What insights can we gain from
Google Analytics data?
How can we best improve the design?
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Usability Tests:
Gauging use of the current design
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Education General Resources Libguide
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Usability Testing: Common Issues
Using Libguides search box to find articles
Difficulty understanding role of Libguides in research process
Trouble navigating to a specific guide from Libguides homepage
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Focus Groups:
Evaluate the prototype design
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Before:
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After:
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Google Analytics
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Libguides Search Data
/search.php?iid=204&c=0&search=academic+search+premier
/search.php?iid=204&c=0&search=a+rose+for+emily
/search.php?iid=204&c=0&search=Butt,+L.+a.+(2007).+Culture,+Health+&+Sexuality,+Vol.+9,+No.+6.+Oxfordshire:+Taylor+=&+Francis,+Ltd=
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User Navigation Paths
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User Navigation Paths
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Where do we go from here?
Leverage these findings to apply a standard template to all research guides & make
changes at the admin level.
Monitor Google Analytics to watch for trends in how students are using the guides.
More marketing!