research, development and evaluation commission, executive yuan government service platform and...
TRANSCRIPT
Research, Development and Evaluation Commission, Executive Yuan
Government Service Platform and MyEGov Portal Introduction
Agenda
• Background: Taiwan e-Government Program
• Vision: Common Platform Roadmap• Strategy: Central GSP • Implementation: GSP Solution
Architecture • Benefits
e-Government Common Platform in Taiwan
Background: e-Government Program
• e-Government Program is a part of e-Taiwan project (2002-2008), which is composed of e-Government, e-Industry, e-Society, and e-Infrastructure.
• The e-Government Program aims for putting all government agencies and government employees online, placing over 1,500 government application services online, and eliminating all household and land registration certificates.
• This program aims to link all government agencies through networking and to provide versatile Internet-based services as the “e-Government” system.
• Built e-Government Common Platform as a “Gateway System.” The function is to integrate interdepartmental information and simplify related operational processes.
Background: Goals of e-Government
• To provide online services to all agencies and civil servants via the Government Service Network (GSN).
• To encourage the government workforce at all organizational levels to take advantage of the Internet to conduct administrative business and provide public service in a more efficient manner.
• To promote communication and document interchange between organizations at different levels.
• To improve the convenience and efficiency of government services by providing over 1,500 Internet-based application services and “one-stop processing services.”
Vision: e-Government Vision
• To employ information and communications technology in support of government re-engineering, provide innovative services, improve administrative efficiency, and raise the quality of public service.
• To enable government agencies, businesses, and the public to conveniently obtain a variety of government services via a broad range of channels at any time and place, and to provide integrated, innovative interdepartmental services.
24x7 ServicesOne-stop Services
24x7 ServicesOne-stop Services
Multi-channel ServicesMulti-channel Services
InfoComInfoCom G2C Se
rvice
s
G2C Se
rvice
sG2G Services
G2G Services
e-Governmente-Government
CitizensGovernment
e-Government is anytime,anywhere and for anyone.
Strategy: Standardize and Streamline e-Government Services• To provide a single integrated view of the
government– Single sign on (SSO).– Service registration.– Service integration.– Electronic payment.
• To solve many of the tough problems faced individually by departments– Strengthens government online services.– Integrate with the e-government entrance websites.– Provides various service channel for e-government
services.– Accelerates the implementation of e-integrated services.
Strategy : Central Common Platform (GSP) at e-Government Gateway Site
My EGovPortal
My EGovPortal
Government Service Platform
Citizen
MOICA MOICA
XDSXDS
GPKI
Gov Directories
GCA GCA
Public Servant
MOEACA MOEACA
Gov Applications/Innovation Systems
Banking
Government Legacy Systems
Core Module
Core Module ExchangeModule
ExchangeModule
Operation ManagementOperation Management
Service
Entry
Service
Entry
E-PaymentE-Payment
ServiceIntegration
ServiceIntegration
DirectoryService
DirectoryService
InformationInterchangeInfrastructure
InformationInterchangeInfrastructure
DirectoryExchange
DirectoryExchange
AuthenticationAuthorization
AuthenticationAuthorization
RegistrationService
RegistrationService
GDSGDS
CPACPA
MOEADSMOEADS
Legacy SystemsUsers Portal / App
XCA XCA HCA HCA
Implementation: Government Service Platform Module
Platform Message Exchange
Legacy System Message Exchange
Operation Management
LI
Flow Design
Flow Version Management
Flow ExecutionControl
Message Broker (machine
interface)
GUI (user
interface)
Content Management
e-DM
Community Services
Personalization
Search Engine
Web Camera
Mobile APP
etc.
Authentication and Authorization
Single Sign On
Client Side Security Module
AA Repository Management
OID Registration and Management
Service Registration and Management
Organization Registration and Management
Community Registration and Management
Users Registration and Management
Government Directory Service
Directory exchange
User Directory Service
Application Directory Service
ElectronicPayment System
Service Monitoring / Reporting
Alert/Notification
Event / Log ManagementConfiguration ManagementOther Management Functions…
Payment Gateway
PipelineDesign
MessageProcessing
ReliableMessaging
Outbound Channel
Inbound Channel
Exception Handling
RS
DS
AA
SI
EP
I3SE
OM
PTPlatform Message Exchange
Legacy System Message Exchange
Operation Management
LI
Implementation: Core Standard
• e-Service Transport Protocol (based on web services)– SOAP over Http/Https.– WSDL.– WS-security.– XML schema definition for government information
exchange.
• Government PKI– X509 v3 Certificate.– OCSP for online certificate verification.– CRL for offline certificate verification.
Implementation: Core Standard
• Directory Data Exchange– LDAP (synchronize mode).– LDIF/DSML (asynchronize mode).
• ePayment Transport Protocol – ISO8583(Credit Card).– Trip-Combo Card.
Benefits-GSP
• Government Service Platform (GSP) has been becoming the core operation platform of Taiwan e-Government – providing cross-department SSO services.
– providing integration of Web Services.
– providing on-line e-payment services.
– providing cross-department data inter-change services.
– providing national directory services.
MyEGov Portal Introduction
Agenda
• MyEGov’s Debut• Our Goals• Our Services• Achievements• MyEGov Portal Service Snapshots
MyEGov’s Debut
• My E-Government (MyEGov) was launched in 2001.– The main services of MyEGov
include information queries, online service delivery, and interactive communication between citizens and the government.
– Between year 2006 to year 2012, MyEGov was rebuilt in web 2.0 concept with more integrated services, such as personalized profile, blog, multimedia broadcasting, mobile app, RSS feed subscription and digg services.
Our Goals
• To provide the public with a unified website, contain links to all government websites and allow searches for all government information.
• To provide the public government online service, such as e-form of download and electronic services.
• To provide a unified channel for public to communicate their opinions to the government.
Our Services
MyEGov Snapshot (1)
• Webcam Streaming Service– 59 webcams country-wide to
promote Taiwan resorts by providing live-image service.
MyEGov Snapshot (2)
• Multimedia Content– To provide users multimedia
content to learn more about Taiwan culture, scenery, and government public affairs.
MyEGov Snapshot (3)
• Diversified Target Content– To tailor the content according
to different segmentation of population.
– There are 4 kinds of segmentation at MyEGov, including family, students, female, senior citizens.
MyEGov Snapshot (4)
• Online Application Service – To offer Internet-based online
service and e-Form download service for citizens.
MyEGov Snapshot (5)
• Digg Service – To provide a platform for users
to discover and share content.
MyEGov Snapshot (6)
• Mobile App & Mobile Web– To provide mobile service for
citizen to access via smartphone and tablet
– To collect apps information from government asectors