res avenue corporate ppt. steve

17 June 2011

Avenues Pvt. Ltd.Organisation Profile

Agenda

Organisation ProfileOur ProductsUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients

Agenda

Organisation ProfileOur ProductsResAvenueUSPCustomer InterfacePricing PoliciesValue AdditionOur Clients

About us

Incorporated in 2001 as a single product company

South Asia’s largest online payment solution provider

PCI Compliant CompanyHeadquarters- Mumbai Subsidiary offices- US and Singapore

Agenda


Our Products

Avenues

Travel Services

CommercialServices

Community Services

ResAvenue

HotelsAvenue

CCAvenue

TrustAvenue

EventAvenue

MemebersAvenue

Common Features

Our major products are: White label Provided on SAAS

platform

White label- services provided by us to you under your brand name

SAAS Platform-The Software As A Service Platform model allows vendors to develop, host and operate software for customer use

Commercial Services

CCAvenue Core Product Internet Payment Gateway

TrustAvenue Online Risk Management solution Checks Fraudulent transaction

Travel Industry Services

ResAvenue Direct Connect- IBE Channel Connect- Extranet

HotelsAvenue Hosted Booking engine Agency Interface XML Interface

Community Services

EventAvenue Delegate registration Stall booking engine

MembersAvenue Membership management solution

Agenda


What Is ResAvenue?

Caters to 700 hotels pan India

Converts Converts Lookers to to Bookers

Online reservation engine with in-built payment gateway

Plug and play online reservation engine

Integrated on the website of the hoteliers

Why go Online?

2 billion online users

Travel is the highest sold commodity online

58% travelers obtain information online

73% guests prefer booking at hotel website

COMPONENTS OF NET COMMERCE MARKET 2009(INR 19,688 crores)

2%

76%

8%

8%6%

Digital Download

Online Travel

Financial Services

E-tailing

Other Online Services

Agenda


Why ResAvenue?

Simple 3 step booking process Transaction at real-time Booking engine + payment gateway Technical Support Exposure to wider range of travel agents Minimized administration cost Risk mitigation No hidden cost MARS account

Unique Customer Offerings

Multi-lingual In 8 languages

Multi-currency Over 25 currencies

Multiple login options Guest login, Members login, Agents login, Corporate

login Search panel on basis category and packages Customizability Availability calendar Enhancement features and Invoicing

Multiple Payment options Credit Cards

All major cards processed your guest has freedom to choose 9 out of 10 credit card bookings made using one of the 5

major credit cards we provide Use of online credit payment increasing

Debit Cards Merchants can now accept payments from Debit Cards We accept over 25 debit cards Most Indians do not have a credit card Helps you expand your customer base

Net banking and Cash Cards Cater to an additional 170 M Indians with our unique service

of 37 leading Internet banking providers Used more as compared to credit cards Tie ups with major private banks making payment easy

Your Customer Concerns

Our Proposition Transaction Security

through risk free payment options

5 Simple Steps

Step 1- Customer visits the hotel website

Step 2- Clicks on the ‘Reservation’ Button.

Step 3- Selects a Room from your available inventory.

Step 4- Pays through available options

Step 5- Receives an instant confirmation via email

Agenda


Highly Customizable

Website Booking Engine

Step1- Search

Availability calendar

Comprehensive search options

5 Rooms per booking

Simple 3 stepprocess

Language selection

Multiple Login option

Detailed Room Description

Room options

Exchange rate and Breakup

Inclusions

Cancellation policy

Enhancement Feature

Add-ons

Add-ons specifications

Guest History Card

Login Id and password

Guest synopsis

Know Your Customer An auto-fill form will add to

convenience of guests.

Permission-based e-marketing facility allows for focused campaigns to receptive audiences

Unique booker ID segregates travelers from bookers for enhanced security and relationship building

Travelers Information Sheet

Travelers information

Reservation Information

Choice of Payment & Cancellation policy

Never Lose A Sale!

The world’s only reservation system to offer credit / debit and net banking facilities

The world’s largest bouquet of payment options ever available to a hotelier in a single interface ensures your guests are almost never out of a choice to pay for your service

Payment options

Reservation Status

Reservation Id

Net Billed amount

Reservation Status

Reservation Information

Agenda


Pricing Policy

Premium Plan & Economy Plan ResAvenue will collect the entire reservation amount from the

guest during the time of online reservation and Pay to the hotelier on a weekly basis after deducting the

reservation fees.

Popular Plan- ResAvenue will charge the guests credit card a “Non-refundable

Reservation Guarantee Deposit during the time of online reservation.

The Hotelier can charge the remaining Room Charges, plus any service charges and local taxes through the customer's credit card provided by ResAvenue at the hotel counter at any time.

Agenda


Value Addition

GDS and IDS connectivity Global Agent Commission System Phone pay Search Engine Marketing report Channel connect -ResAvenue Extranet

Agenda


Our Clients

Ramada Plaza Palm Grove The Sayang Maha Martha

Mastapa Garden Hotel Peppermint Hotel

Three Brothers Bungalows

Snow valley hotel

Seven Hotels Bangalore

The Tamarind Tree

Thank You!!

Squeeze the maximum from your hotels website.

17 June 2011

Annexure A

CC Avenue

Core productSouth Asia’s largest payment gateway

solutionMulticurrency and multiple payment optionsServes 85% of India’s web merchants Dedicated access to AMEX Phoenix serversProvides additional featuresPCI compliant company

res avenue corporate ppt. steve

Documents

agenda organisation

customer use

use of online credit

major products

service payment options

major credit cards

time of online reservation

major cards