Required Job Services Required Reemployment Services provided to UI claimants

on their first time reporting to a Missouri Job Center

For additional information about Missouri Division of Workforce Development services, contact a Missouri Job Center near you. Locations and additional information are available at jobs.mo.gov or (888) 728-JOBS (5627). Missouri Division

of Workforce Development is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Missouri Relay Services are available at 711.

Missouri Division of Workforce DevelopmentA proud partner of the network

CONTENTSBACKGROUND OF RJS 1

SUBSTANCE OF RJS 1

Orientation to Job Center Services 1

Skills Assessment 1

Labor Market Information 1

Career Resume in Mojobs 1

Review of Job Search Activities/Career Information as Part of Job Center Orientation 1

SAMPLE MERIC LMI HANDOUT 2

REQUIRED JOB SERVICES DESK AID 3

THINGS TO REMEMBER 3

CUSTOMER ATTENDED RJS APPOINTMENT 4

ENROLL INTO SPECIAL PROGRAM RJS 9

VIEW COMPLETED RJS APPOINTMENT SERVICES 13

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BACKGROUND OF RJS

• In the Middle Class Tax Relief and Job Creation Act, required Reemployment and Eligibility Assessments (REA)

services were to be provided to UI claimants.• In conjunction with Emergency Unemployment Compensation (EUC), the Missouri Division of Workforce

Development (DWD) and the Department of Labor and Industrial Relations (DOLIR) entered a joint effort to implement EUC in Missouri, in March of 2012.

• Due to the successful outcome of this program, UI claimants received enhanced services which allowed them to be better job candidates and return to work in a shorter time frame.

• DWD and DOLIR/DES in cooperation with the State’s WIB Directors decided to design a similar program known as RJS for UI claimants when they file an initial claim.

• RJS provides a defined set of required job services which provide UI claimants the opportunity to have the skills to compete for high-wage jobs in emerging industry sectors.

SUBSTANCE OF RJS

The following required services for RJS claimants include:

• Orientation to Job Center Services• Assessment of Individual Skills through use of Career Ready 101• Provision of Labor Market Information• Review of job search activities and training in the use of jobs.mo.gov• Creation of an online resume in the Mojobs system

Orientation to Job Center Services

□ Every RJS claimant should receive an orientation to the services available in the job center.□ The orientation to services can be one-on-one or in a group setting.□ A handout or flyer may be used to supplement the orientation to job center services.

Skills Assessment

□ Every RJS claimant should complete a Career Ready 101 “Initial”Assessment.□ If the RJS claimant has completed a Career Ready 101 “Initial”Assessment, the results should be reviewed

with them and a referral made for Career Ready online remediation, if appropriate. Labor Market Information

□ Claimants should be provided with the most current LMI. This should include a handout or flyer.□ MERIC provides LMI that is region specific in Missouri.

Career Resume in Mojobs

□ This is necessary to facilitate a match with employers looking for candidates in the employer search function.

Review of Job Search Activities/Career Information as Part of Job Center Orientation

□ Job Center Workshops□ Resume Development□ Staff Assisted Job Search activities

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□ e-tools or other resources that would enhance the RJS customer’s skills□ Other services that would benefit the RJS customer

SAMPLE MERIC LMI HANDOUT

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REQUIRED JOB SERVICES DESK AID

THINGS TO REMEMBER

• RJS is a Wagner-Peyser (WP) Program, so services will be on the WP Application. You must ensure the customer has a complete WP Application and is participating before you record attendance in the event.

From the Event under WP Status (Manage Attendees Link) RI=Registered Individual: P=Participation

From the Programs Folder

• You must add RJS as a Special Program on the Miscellaneous Information tab in the WP App• System automatically adds RJS Services and marks them completed when staff result the RJS event as attended• Customers reschedule themselves through DOLIR

MOJOBSMissouri’s Job Search Resource

A proud partner of the network

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CUSTOMER ATTENDED RJS APPOINTMENT

1. On the left menu scroll down to and select “Events Calendar”

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2. Click the (+) sign to “Show Filter Criteria”

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3. Choose the “LWIA/Region” that you are working in from the drop down.4. Choose the “Office Location” you are working in5. Choose the “Event Category of Required Job Services (RJS)”6. Click the “Filter” link

7. Choose the participants name that you are assisting.

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8. Scroll to the bottom of the page and select “Manage Attendees”

9. Under the “Status” Column, click on the drop down and select “Attended”

10. Click “Save” button

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11. Information has been saved

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ENROLL INTO SPECIAL PROGRAM RJS

1. “Manage” and “Assist the Individual” you are working with, if you haven’t already done so (Manage Individuals > Assist Individual)

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2. Enter Search Criteria3. Click “Search”

4. In the “Action” column click on the “Programs Tab” link

NOTE: There is more than one way to access the Programs Tab, also the items in the action column could be different for you as these are customizable in the My Staff Account area.

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5. Locate the Wagner-Peyser Program App and click the “Wizard Wand” to open the application

6. Click on the “Miscellaneous” link

7. In one of the blank “State Use” fields, choose “Required Job Services (RJS)”8. Click the “Next” button

(GRAPHIC)

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9. Click the “Finish” button to save

10. Click “Return to Programs Tab”

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VIEW COMPLETED RJS APPOINTMENT SERVICES

1. Navigate to the “Wagner-Peyser Program App” and click the “(+)” sign to expand the Program bars

2. Scroll down to the “Activities/Enrollments/ Services” folder and click the “(+)” to expand it

3. System automatically adds RJS Services and marks them “Successfully Completion” when Staff result the RJS event asattended

Contact for RJSProgram Questions/Issues

Mike Chittum573-526-3618mike.chittum@ded.mo.gov

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