Register your company to manage civil andfamily law cases

https://register-org.platform.hmcts.net

This is the process for solicitors and other legal professionals to register their company to use MyHMCTS online services. Each organisation only needs to register once. by a nominated ‘super user’. Once the organisation is approved, the super user can invite their colleagues onto the platform.

A SERVICE FOR PROFESSIONAL USERS

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Before you start

Please ensure your organisation does not already have a MyHMCTS account. If you attempt to complete this process and your firm is already registered you may experience problems with your existing account.

Check your organisation is not already registered on MyHMCTS

Choose a “Super User” You will need to choose a super user for your organisation. This individual will be the main point of contact for your account. They will be able to invite more users after registration.

Ensure you have an active PBA account

To use the online services to submit and manage probate, divorce and financial remedy cases, your firm must be able to pay by fee account. (i.e. have an active payment by account number).

If you do not have PBA account you can apply for one here:

https://www.gov.uk/government/publica-tions/form-feeaccount-ap-plication-form-fee-account-customerapplication-form

To access the service you must use either Firefox or Chrome browsers. You cannot access the service via Internet Explorer or Edge

Ensure you are using the right browser

Mozilla FirefoxGoogle Chrome

If you need help If you need help and support registering

Email: MyHMCTSsupport@justice.gov.uk

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2 The organisation name will not appear on any case information. It will be used for registration purposes only.

3This address will only be used for the registration approval process and will not appear in cases, so we recommend you provide the address of your head office.

4 These fields are optional because some of our users do not need a PBA fee account.

NOTE: You will need an active PBA account to process probate, divorce and financial remedy cases through our online service.

If you skip this question without providing a PBAnumber, you will experience issues later in the service if you are processing probate, divorce or financial remedy cases.

See previous page for how to apply for a PBA account.

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5 If applicable, provide your DX information. This information is only for organisation verification purposes.

6 If applicable, please provide your Solicitors Regulation Authority (SRA) number. This information is only for organisation verification purposes.

7 Provide the name and email of one person who will be set up as your ‘super user’.

This super user will be able to invite other users (and further ‘super users’) after the account regsistration is complete.

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You have an opportunity here to check your answers and change any information before submitting your registration for approval.

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Super users receive two emails. One to confirm their organisation has been approved and the other is for them to finish setting up their account by creating a password.

Click the link to confirm your email address.

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10 Your registration has been submitted.

What happens next:Organisations are manually checked by a team in HMCTS to ensure they are genuine legal firms and eligible to use the MyHMCTS online service. This process should take 3 working days or less. When it is complete, the super user contact named in your application will receive two emails from us:

to confirm your organisation has been approved, and

to ask the super user to create a password and complete setting up their account.

If you completed this registration on behalf of someone else within your organisation, ask them to look out for these emails.

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After login you will arrive at the home page of the “Manage Organisation” service. From here you can invite other users and super users.

To get back to this service at any time:manage-org.platform.hmcts.net

To start creating and managing cases:manage-case.platform.hmcts.net

Your login email and password are the same for both products. If you forget your password, you can reset it using “Forgotten password?” on the login page.

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Choose a password that is not easy to guess.

It must be at least 8 characters long, include a capital letter and a number and it must not contain any part of your name or your account email address.

Your MyHMCTS account is now active.

Follow the link to sign in using your email address and password.

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