refrigeration maintenance - acr today_ croydon

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Refrigeration Maintenance Stephen Gill MBA, LLM, FIET, FInstR, MCIBSE Energy Efficient Solutions ACR Today 2009 Seminar Series – Croydon.

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How effective maintenance can save you money.

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Page 1: Refrigeration Maintenance - ACR Today_ Croydon

Refrigeration Maintenance

Stephen Gill MBA, LLM, FIET, FInstR, MCIBSE

Energy Efficient Solutions

ACR Today 2009 Seminar Series – Croydon.

Page 2: Refrigeration Maintenance - ACR Today_ Croydon

Who am I? An independent refrigeration and air-

conditioning consultant since 2005 An Air Conditioning inspector

Previously worked as a contractor for 25 years

A Fellow of the IoR A Fellow of the IET A Member of CIBSE

Page 3: Refrigeration Maintenance - ACR Today_ Croydon

Introduction

What Will This Presentation Cover

Maintenance Description and Types of Contract

Why Contract Out? End User V Contractor View

Expectations From an End User Viewpoint Selecting The Right Contractor

Page 4: Refrigeration Maintenance - ACR Today_ Croydon

An end-users perspective

Refrigeration and Air-conditioning

Installation = A NECESSARY EVIL

Maintenance = A NECESSARY EVIL

Page 5: Refrigeration Maintenance - ACR Today_ Croydon

Definition:◦ All actions taken to maintain equipment in a

serviceable condition◦ All actions taken to restore equipment to

serviceability, ◦ Inspection, testing, servicing, repair◦ Recurring work - required to keep equipment in

good condition, that it may be continuously used at its original or designed capacity and efficiency for its intended purpose.

What is Maintenance

Page 6: Refrigeration Maintenance - ACR Today_ Croydon

Fully Comprehensive:◦ All inclusive parts and labour for planned and

reactive tasks Pay as You Go:

◦ Task driven with each task, whether planned or reactive, being preceded by order and then invoiced upon completion

Hybrid:◦ Inclusive planned maintenance, with pay as you go

reactive element

There is no right or wrong - decision is usually budget driven.

Types of Maintenance Contract

Page 7: Refrigeration Maintenance - ACR Today_ Croydon

‘Usually budget driven’

We all know what that means!

Or do we?

Page 8: Refrigeration Maintenance - ACR Today_ Croydon

What are end-users after?

In a survey of end-users:

90% said ‘Value for money’.

6 % said ‘expertise’

3% said ‘professionalism and reliability’

1% said ‘lowest price’

Page 9: Refrigeration Maintenance - ACR Today_ Croydon

Prepared to take the risk?- is reliability an issue to you

Page 10: Refrigeration Maintenance - ACR Today_ Croydon

Four very good reasons:◦ Improve system reliability – maximise ‘up-time’◦ Reduce energy consumption – energy efficiency◦ Reduce refrigerant leakage – benefit environment◦ Extend life of equipment – improve life cycle

Ultimately this will :-

Save the Customer Money

£

Why Bother with Maintenance?

Page 11: Refrigeration Maintenance - ACR Today_ Croydon

End-user expectations

End User and Contractor want the same thing!Both parties want to provide or receive: Value for Money

End User Contractor

Up-time Yes - sales, production

Yes - fewer call outs

No breakdowns Yes – less disruption Yes – reduced cost

Quick response Yes – reduce downtime

Yes – happy customer

Fix first time Yes – minimise downtime

Yes – reduce cost

Page 12: Refrigeration Maintenance - ACR Today_ Croydon

End-user expectations◦ An end user expects to employ an EXPERT in the

field of refrigeration and air conditioning◦ Guidance is required over legislative issues such

as F Gas and R22 virgin gas phase out.

◦ MANY CONTRACTORS HAS BEEN VERY SLOW WITH R22 VIRGIN GAS PHASE OUT GUIDANCE

Page 13: Refrigeration Maintenance - ACR Today_ Croydon

End-user expectations◦ Chief engineer needs a top line overview of the

system in the form of monthly KPIs◦ gas usage◦ Number and type of breakdowns top ten faults◦ Potential issues arising and cost◦ Evaporator icing is a major non conformance in

the chilled food industry◦ Get it right first time

◦ Incorporate gas usage as part of contract

Page 14: Refrigeration Maintenance - ACR Today_ Croydon

End-user expectations◦ New technology, plant and equipment what does

it look like?◦ How would the cost of a new energy efficient

plant compare with replacing an old one?◦ Are government grants available?◦ Rent to buy alternatives to capital investment?◦ Outsourcing?

◦ Be realistic and provide measurable tangible costs and savings

Page 15: Refrigeration Maintenance - ACR Today_ Croydon

Cost of refrigeration

Equipment and installation

Service and maintenance

Energy

Page 16: Refrigeration Maintenance - ACR Today_ Croydon

Why contract out? Many end users do not have the skills to run

a refrigeration plant effectively Refrigeration is still seen as a “black art” by

many site engineers Fear of Ammonia/refrigerants Unknown or unclear legislative issues such

as F Gas, Leak detection, Pressure vessels regulations, Reclaiming of refrigerants

Refrigeration is not seen as the core business, although it may be core to the business

Page 17: Refrigeration Maintenance - ACR Today_ Croydon

Why contract out? If our refrigeration or air conditioning

systems fail we cannot supply our customers

Failure to supply our customers results in loss of profit for the business

Failure to supply our customers puts the business at risk

Page 18: Refrigeration Maintenance - ACR Today_ Croydon

Selecting the right contractorHow do I know that I have selected the right contractor?

Page 19: Refrigeration Maintenance - ACR Today_ Croydon

Appointing and managing refrigeration Contractors - Guide

Page 20: Refrigeration Maintenance - ACR Today_ Croydon

Selecting the right contractor

◦ It is usually the responsibility of the Chief Engineer to assign a contract to a contractor

◦ He\She needs to feel completely assured the contractor is acting in the best interest of the end user

◦ There has to be a feeling that the contractor knows what he is talking about

◦ The contractor must not “blind” the end user with science or jargon

◦ There has to be mutual trust between each party

Page 21: Refrigeration Maintenance - ACR Today_ Croydon

Selecting the right contractorPotential issues/required action

Issue Required action Un-realistic service level

agreements

Blame culture - we always want to find a scapegoat

Age of equipment - some plant is too old to maintain

Access to carry out maintenance

Call out only when emergency and access to fix is available

End user and contractor to develop sensible contract

Admit that things go wrong-it is part of life

Equipment does not last for ever - replace it!

Plan maintenance activities acceptable to both parties

False alarms use resources and ‘cry wolf’ feeling prevails

Page 22: Refrigeration Maintenance - ACR Today_ Croydon

Selecting the right contractor

◦ The end user must realise the contractor also has to profit from the contract

◦ Must provide adequate windows of opportunity for maintenance to take place

◦ Must listen to the advice of the contractor and act accordingly

Page 23: Refrigeration Maintenance - ACR Today_ Croydon

Maintenance is essential to obtain value and efficiency from any mechanical system

Type of contract is immaterial, as long as Planned Preventative is part of it.

Customer and Maintainer should work in partnership to deliver mutual benefits:◦ Better reliability◦ Energy/environmental savings◦ Extended equipment life

Summary

Page 24: Refrigeration Maintenance - ACR Today_ Croydon

WAKE UP

To the many problems, possibilities and opportunities

Page 25: Refrigeration Maintenance - ACR Today_ Croydon

Thank you for listening

Stephen Gill

Energy Efficient Solutions

[email protected]