Reflections by Christina RamnauthMAN 3025 – Principles of Management

…or is it?...

I don’t have time to wait on this

line!

Did I hear correctly?

That’s absurd!

Mind your own business!

• Communication

• Ethics

Transferring information, meaning, and understanding from sender to receiver.

• Oral communication• Can be misinterpreted

• Interpersonal barriers• Language

• Emotions

• What is moral vs.

What is business conduct

• Can sometimes overlap with what is legal

• Utilitarian Approach• Best interest of the majority

• Magnitude of the consequences

• What you anticipate the impact of an outcome will be for a certain action

• What was learned?

• What can be changed?

• Panic Frustration

• Frustration Anger

• Irrational

• Calm

• Composed

• Empathize

• Apologize