reference no. - usvd cc-10 name...
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Reference No. - USVD – CC-10
Resume
Name XXXXX
Nationality Indian
Skype ID XXXXXX
Total Experience 8 Years 11 months
Relevant Experience Service/maintenance of heavy construction & mining
machinery
Organization/s Worked for:
S.No Company Name Company Website Tenure Designation
1. Mahindra & http://mahindraconstructione Presently working since Manager, Customer Mahindra Ltd quipment.com Aug’17 to present Care
2. Lafarge Umiam http://www.lumpl.com/ Feb’15-Aug’17 Assistant Manager Mining Pvt. Ltd
3. Atlas Copco India https://www.atlascopco.com/ Sep’12-Jan’15 Service Engineer Ltd. en-in
4. SKE&C-KCT JV http://www.skec.com Jan’12- Aug’12 Shift Engineer
5. Shakti Commodities http://www.scpl.in/ June’09- Dec’11 Sr. Maintenance Pvt. Ltd. Engineer
Trainings:
S.No Description Duration Location
1. Basic Electrical 3 days Pune
2. Basic Hydraulics 3 days Pune
3. Product training on Drill Rigs 5 days Pune
4. Product training on Excavator 5 days Pune
5. Product training on Concrete Pumps 5 days Delhi
6. First Aid Training 1 day Shillong
7. Industrial Safety 3 days Shillong
Academic:
Course School /College /University Full Time/Part Time Year Percentage
Post Graduation NA
Degree Dev Bhoomi Institute Of Technology / Full Time (B.Tech. 2005- 68% H.N.B Garhwal University Mechanical) 2009
12th TCG Public School Full Time 2005 54% 10th TCG Public School Full Time 2002 45%
Reference No. - USVD – CC-10
Equipments Handled:
S.No Category Brand and Make (Model Number)
1 Drill machines Brand- Atlas Copco Model - ROC L8, ROC F9, ICM260, ECM 660, L2D
2 Air Compressor Brand – Atlas COpco Model - XAH210, 280 & XAHS 486, 500
3 Excavators Brand – Volvo Model – EC290, 380, 480
4 Tippers Brand – Volvo/AMW/TATA Model – FMX400, 440 / 2523 / 2518TC
5 Concrete Pumps Brand- Putzmeister / Swing-Stetter Model: BSF36-4 / BP350, SP1800 & 2800
6 Loader Brand- Volvo & Model- L220G
Detailed Resume
Career Conspectus
• A dynamic professional with approx .9 years of experience in Project Management, Operations & Maintenance, and Process Enhancement.
• Working in Mahindra & Mahindra Ltd as the Manager, Customer care to support the aftermarket business in Construction Equipment’s division.
• Worked in Lafarge Umiam Mining Pvt. Ltd. as an Asst. Manager, Maintenance to look after the operation & maintenance of the mining equipment’s & machinery.
• Worked in Atlas Copco India Ltd. as an After Market Service Engineer of Rock Drilling and Mining equipment’s to look after the spare parts business for whole Bhutan territory & North East India.
• Worked about Eight months in Construction of Strategic Storage of Crude Oil Project (330MMT) Of Mangalore Refinery & Petrochemicals Ltd.
• About Two & Half years of experience in Construction of Alaknanda Hydro Power Plant (330MW), Srinagar (Garhwal) as the Mechanical Maintenance Engineer.
• Flexible to work under any circumstances and ever ready to travel & visit different sites.
• Possess in-depth understanding of various safety methods & proven abilities in coordinating and leading variety of people and projects with an ability to develop strategic plans.
• Proficient in maintaining costing reports, budget, spare part management, equipment’s report & maintenance plan.
• An effective communicator with excellent relationship management skills and strong analytical, leadership, decision making, problem solving & organizational abilities.
Proficiency Overview Operations Planning & Maintenance
• Planning & managing preventive, predictive & breakdown maintenance schedules of equipment’s for improving overall reliability and safety of man & machinery.
• Conducting failure investigation analysis to identify gaps & take corrective measures so as to reduce equipment downtime & maximize equipment’s & plant availability.
• Allocating equipment, managing breakdown, scheduling & planning of maintenance and coordination with other departments.
Reference No. - USVD – CC-10
• Maintaining costing reports, budget, part planning, equipment’s report, management reports etc. Commissioning
• Anchoring commissioning of machines & utilities and ensuring completion of project in minimum turnaround time effective resource utilization to maximize the output.
• Overseeing commissioning; effectuating maintenance plans for machines and equipment.
Employment Recital Since Aug’17 Mahindra & Mahindra Ltd. Manager, Customer Care
Accountability:
• Accountable for aftermarket support in construction equipment’s business for West Bengal & North East India.
• Dealer engagement, readiness, development, audit, financial prospect etc. Also to identify the pockets for opening new outlets of dealerships to improve the business parameters.
• Impart training to dealership team for technical skills, retro fitment, warranty, technical circulars & information, system process knowledge etc. to improve team competency &work efficiency & to upgrade the individual performance following the skill matrix.
• Conducting meetings with vendors to highlight the technical & commercial issues & to restore the same within stipulated timeline.
• Ensure for the presence of minimum spares stock at dealership & routine audits for physical verification. Also trained parts team for part planning & stock norms to maintain the inventory at dealership.
• Organize marketing events for product &launch service camps to support customers & achieve aftermarket business targets too.
• Ensure for opening of tickets against warranty issues/failure with permanent restoration of problem in minimum MTTR and positive customer feedback with improved customer satisfaction index(CSI)
• Analysis for machine wise retention & loss for products on regular basis to maximize the customer engagement &increased business growth.
Feb’15-Aug’17 Lafarge Umiam Mining Pvt. Ltd. (Lafarge Holcim Group) Asst. Manager (Maintenance) Accountability:
• Responsible for maintenance of Crushing plant &Heavy Mining & Construction Equipment like Excavators, Breakers, Compactors, Volvo Tippers FMX440, Drilling Rigs (L8, D60 & ICM260), Loader L220G, Backhoe Loader, Diesel genset, Cranes, Dozer, Compressors, LMV’s, Utility assets, ETP, STP etc.
• Mentor the team of 80 personnel including engineers, technician & workman for maintenance related activities.
• Responsible for operation & maintenance of water pumping project from riverside to pumping stations & tanks at different locations supplying the fresh water for domestic purpose, road sprinkler system, crusher hopper water-mist system, rain guns & usages for other misc. accessories related to water project.
• Managing commercial aspects of site. Conducting project meetings for reviewing project work progress & meeting deadlines.
• Planning and scheduling to ensure completion of the project within the time and budgetary parameters and for optimizing resource utilization.
• Maintaining costing reports, budget, part planning, equipment’s report, management reports etc.
Sep’12-Jan’15 Atlas Copco India Ltd. (Atlas Copco Group) After Market Engineer Accountability:
• Maintenance for Mining Equipment’s &doing technical Support, dealer development, AMC Contracts support, Part business & handling warranty claims for various Rock Drilling & Mining Equipments like ROC (L6,L8,F9,T15,L8,T20,T25,203),ECM 660,Power ROC D40,ICM 260,LM 100,CM 341,Air Compressor(Single & Double Stage) etc.
• Managing commercial aspects of various sites. Completion of assign part business targets within region.
• Conducting project meetings for reviewing machine availability, project progress and contract deadlines.
Reference No. - USVD – CC-10
• Train customer & dealer engineers on spare up-gradation, technical circulars & information etc.
Jan’12- Aug’12 SKE&C-KCT JV (Karam Chand Thaper Group) Shift Engineer Accountability:
• Managing responsibility for Maintenance for Heavy Construction Equipment like Volvo Tipper FM400, Concrete Pump, Loader, Breaker, Excavators, Backhoe Loader, Drilling machine, DG’s, Dozer, Shortcreat machine etc.
• Interfacing with clients and technical teams for managing the supply, commissioning and maintenance of equipment’s.
• Coordinating with all engineers& supervisors of technical teams.
June’09- Dec’11 Shakti Commodities Pvt Ltd, New Delhi Sr. Maintenance Engineer Accountability:
• Managing responsibility for maintenance for Heavy Construction Equipment like Genset, Boom Placer, Concrete Pumps, Transit Mixers, Excavators, Cranes, AMW Tipper 2518, Tata 2516, Backhoe Loader, ROC 203 etc.
• Managing responsibility for Maintenance for Equipment’s Hydraulic & Mechanical Machinery, Erection & Commissioning, attending to complaints by the clients.
• Interfacing with clients and technical teams for managing the supply, commissioning and maintenance of equipment’s.
Scholastics - B.Tech. (Mechanical) from Dev Bhoomi Institute of Technology, Dehradun with 68% in 2009.
IT Skills Design Tool Autocad. Operating System Windows8, Windows XP, Vista. Other tools MS-Office, Lotus Note.
Personal Dossier Date of Birth 28th April 1988
Father’s Name XXXX
Mother’s Name XXXXX
Gender Male
Status Married
Languages Known Hindi and English
Permanent Address XXXXX