redefining borders with intelligent vendor selection - post expo 2013

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Copyright © NetDespatch Limited 2013. All Rights Reserved Post Expo 2013 Becky Clark CEO, NetDespatch Ltd Redefining Borders with Intelligent Vendor Selection

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With online shopping continuing to expand across borders, domestic post and parcel organisations increasinglyneed to utilise the services of carriers in other countries to deliver their post and parcels. These multiple global partnerships are difficult to manage: choice of partner follows complex selection rules, items need to be correctly labelled for the destination country and must be accompanied by the correct documentation. Becky Clark demonstrates how carriers across the world are solving these problems and creating new market opportunities through the use of ‘intelligent vendor selection’. Case studies will include La Poste, New Zealand Post and Royal Mail.

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Page 1: Redefining Borders with  Intelligent Vendor Selection - Post Expo 2013

Copyright © NetDespatch Limited 2013. All Rights Reserved

Post Expo 2013

Becky Clark

CEO, NetDespatch Ltd

Redefining Borders with Intelligent Vendor Selection

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Copyright © NetDespatch Limited 2012. All Rights Reserved

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Copyright © NetDespatch Limited 2013. All Rights Reserved

A SaaS ‘pay-per-shipment’ shipping platform for postal and parcel carriers

Intelligent web-based applications that simplify international shipping

High volume label, manifest, customs document and pre-advice production

Cost saving seamless integration solutions for retailers and carriers

Supporting 100,000+ worldwide businesses securely 24x7x365

Recognised as one of the top Cloud Computing providers in the UK

Industry expertise helping to increasing both efficiency and customer service

Who are we?

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Ecommerce sales are said to have topped $1 trillion in 2012 ... www.emarketer.com

Estimated to reach $1.3 trillion worldwide for 2013 ... www.emarketer.com

Top 5 countries for 2011-2013 are USA. China and the UK ... www.emarketer.com

Leaders for 2016 expected to be Asia Pacific and Western Europe ... www.emarketer.com

More than half of Europe’s Top 300 web merchants sell internationally... www.imrg.com

240 million European consumers are spending an average of €1,000 online every

year. ... www.imrg.com

The growing opportunity

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The challenge

Partnerships to be created with multiple country delivery partners

Correct Customs Documentation to accompany the parcels

IT Systems have localisation - language, UOMs, currency and time zones

Labels handle international addressing formats

Operational systems streamlined to reduce over-labelling

Returns to be correctly processed

But......................

Retailer shipping solutions must be quick and easy to use

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Case Study – New Zealand Post

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Country Partnerships

Define the relationship between you (the Carrier) and your collection or delivery partner (the Vendor)

Establish the services you will need from the Vendor and any shipping restrictions

Agree labelling and routing rules – yours, theirs or a hybrid?

Agree manifesting requirements

Agree pre-advice and tracking data arrangements (web services, FTP etc)

Consider the reason you will use that Vendor – country, postcode, weight, dimensions

Offer the service to your customers without them having to change their systems

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Carrier / Vendor

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The NetDespatch Solution

A single web-based shipping solution that automatically:Integrates with your customer’s warehouse system

Selects your preferred collection / delivery country partner, based on country postcode, weight and dimensions

Prints your agreed labels for that country partner

Prints required export / commercial invoice for the destination

Prints collection and customs manifests in the correct currency

Advises you of each shipment booked for billing purposes

Allows you to view the country partner selected and their consignment number

Advises third parties for freight clearance

Advises you country partner of expected shipments

Imports tracking from your country partner

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Label & Manifest Production

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China Post variant – CN23

Non-Latin fonts

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International

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Business Model

Strategic business partner – we care!

Innovative “Pay As You Go” per consignment payment model

Costs relate to revenue

Software as a Service (on demand)

Drives efficiency and profitability

Multi tenant, single instance application, secure, scalable and always up to date

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Thank you!

www.netdespatch.com