recruitment faux pas · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch ho w t o a...

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RECRUITMENT FAUX PAS WEBINAR

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Page 1: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

DON'T MAKE THESE RECRUITMENT

MISTAKES!

RECRUITMENT FAUX PASWEBINAR

Page 2: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

AMBER DIQUE-BELLETTEGlobal Shortlisting & Selection Leader

Scout Talent

+61 7 3330 2595

[email protected]

Page 3: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

HOUSE KEEPINGWEBINAR

Your microphones are on mute and we can't hear you, however weabsolutely encourage your participation! If you have any questions or comments please type them in theGoTo Webinar Action Pane on the right side of your screen. We will try to address these throughout. We will also leave time atthe end to go through your questions and share our contact details.

Duration: 30-40 minsIf you experience any technical difficulties at all, please let usknow via the GoTo Webinar Action Pane and we’ll happily help.

Page 4: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

WHAT WE'LL COVER TODAY

Why it’s important to understand what can gowrong, and how small things may be affecting yourability to attract and retain top talentEach part of the recruitment process and what themost common recruitment faux pas are of eachHow to avoid some of the easy mistakes to makeand robust out your process Questions

Page 5: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

WHY?

Page 6: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

THE PROCESS

Page 7: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

QUICK POLL

Do you have a clearly defined recruitment process thatis always followed?

Yes we have one and it's always followedYes we have one, but it's not always followedNo we don't have oneUnsure as to whether we have one or not.

Page 8: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

DEFINING THE ROLE &DETERMINING WHO IS INVLOVED

Make it creative and inclusive

Dry and generic job descriptions could very well

chase away great candidates

Clearly define the specific qualities and

qualifications

Describe the culture and goals of the company

and how the ideal candidate would fit into that

If you were describing a position to a friend, would

it be different to how you write a job description?

LinkedIn’s head of

recruiting, Brendan

Browne says one of the

most common recurring

mistakes hiring managers

make is setting unrealistic

expectations.

Page 9: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

ATTRACTION: FINDING YOURCANDIDATES

Page 10: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

QUICK POLL

When it has happened in the past, why do you thinkyou've failed to make a successful hire?

We take too long to hireThere aren't enough candidates in the areaPoor salary and benefitsI have no ideaOther

Page 11: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

ATTRACTION: FINDING YOURCANDIDATES

Saying what everyone else says

Not being specific enough

Skipping the 'what's in it forthem'

Only recruiting throughactive strategies

Not targeting your desiredcandidates

Only advertising on one jobboardMaking the application process too

hard

Not understanding how youare percieved in the

candidate market...or whatpeople are saying about you

73% of the candidate market arepassive job seekers

Page 12: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

QUICK POLL

How honestly do you think your job descriptionsportray your company and role?

Very honestlySomewhat honestlyNot honestly at all

Page 13: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

MARKETPLACE COMPARISONWhat do our consumers think?What do people say onGlassdoor?

How confident are we that oursalary is “competitive”?

How do we compare?

Company turnoverEmployee surveys

Company Perception

Salary

Benefits

Culture

"Becoming number one is easierthan remaining number one."

Bill Bradley

Page 14: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

SCREENING AND SHORTLISTINGUnconscious BIAS

Waiting for the perfect 'on paper'candidate

Making assumptions

Taking too long

Time is everything......Research indicates the top10% of candidates are oftengone from the marketplacewithin 10 days

Page 15: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

INTERVIEWING

Page 16: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

INTERVIEWING

Length of interview

Interview Questions

How many rounds of interviews?

Video interviews

Transparency

The candidate experience

Information sharing

Style of interview

WHAT IS YOUR BIGGESTWEAKNESS?

Page 17: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

REFERENCES, TESTING AND OTHER CHECKSReference checks

Skills Testing

Behavioural Testing

Criminal History Checks

Financial Backgroung Checks

Page 18: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

SELECTION AND OFFERDont assume a verbal acceptance is official

Make and appropriate offer

Confirm housekeeping items

Timing is important

Page 19: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

CANDIDATE CARE - MORE COMMUNICATIONThe number one pain point for candidates is hearing nothing once an

application is submitted

Page 20: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

CANDIDATE CARE AND WRAP UP78% would tell friends and family of a bad experience

42% of candidates said they would never seek employment at thatcompany again

22% said they would activly tell other candidates not to work at thatcompany

9% said they would go so far as to tell others not to purchase productsor services from that company

Feedback: What were the results, what worked, and what didn't?

Page 21: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

QUESTIONS

Page 22: RECRUITMENT FAUX PAS · mo st co mmo n re cru i t me n t f a u x p a s a re o f e a ch Ho w t o a vo i d so me o f t h e e a sy mi st a ke s t o ma ke a n d ro b u st o u t yo u r

THANK YOU!

AMBER DIQUE-BELLETTEGlobal Shortlisting & Selection Leader

Scout Talent

+61 7 3330 2595

[email protected]