recording for compliance and performance management...siprec to ixcloud sbc. service fabric directed...
TRANSCRIPT
Recording for Compliance and Performance Management
Vertical Markets
Key Business Drivers
Compliance Verification
Liability Analytics
Product Overview
Compliance Recording
EncryptionDigital
Signature forvalidation
GranularSecurity
Roles
PCI audiosuppression
Call searchand playbackrestrictions
Audit TrailAnd Change
Tracking
Securelyshare calls with
expiring link
Recording for Performance Evaluation
Easy SearchSecurely share
Calls withprotected links
Reports and widgets on call activity and
performance evaluation
Built-in QualityEvaluation
scoring
Speech-to-textAnalytics
Call searchand playbackrestrictions
Audit Trail
IXCloud
IXCLOUD New-generation, cloud-based interaction recording solution
IXCLOUD
Removes theConstraints of
PhysicalHardware
InstantAnd hyper
Scale
Security& Compliance
Bring YourOwn Storage
Data Sovereignty API DrivenPlatform
Roadmap To Include
Speech AnalyticsAnd Machine
Learning DrivenInsights
Integrations
IXCloud HybridLocal on-premise PBX to IXCloud
IXCloud Connector
Remote Users
Local PBX / Switch
Local Network
Service Fabric SIPREC RecordingSIPREC to IXCloud
SBC
Service Fabric Directed Audio RecordingActive Streams to IXCloud
Two-Factor Authentication
Dashboard
Call Listing
Innovating the way we view interactions
Share calls securely
Multiple Endpoint Types
The Digital Transformation Journey
- Skype for Business On-Premise / Hybrid
- Skype for Business Online
- Teams - Direct Routing
- Teams Online Compliance Recording API’s
Microsoft Teams
Microsoft TeamsPSTN calling via Direct Routing (SIPREC and Port-mirror)
SBC
Microsoft TeamsPSTN calling via Direct Routing (SIPREC to IXCloud)
SBC
Microsoft TeamsCompliance Recording API’s
Industry Recognition“Company to Watch”
Some of our Awards
SKYPE FOR BUSINESS
Recording Overview
Skype for Business Server7 Recording integration methods
Edge ModelEdge
Model Plus PCAPplus Port Mirror
NumonixMedia Relay
Intelligent Scenario Routing
CentralizedClient-sideRecorder
Skype for Business On-premise to IXCloud
IXCloud Connector
Remote Users
Skype for Business
Record any call scenario on any device
Microsoft Office 365
Microsoft Office 365Record any call scenario from a Skype for Business Desktop Client
AZURE
