My Lilly Rewards

Recognition Guide

RECOGNITION GUIDEAgenda

1 | Why is Recognition Important?

2 | Top SIX Recognition Best Practices

3 | How to Use My Lilly Rewards

4 | Using the Program in Your Department

5 | Suggested Readings

RECOGNITION GUIDE

Recognition is proven to be instrumental in organizational success As illustrated in a study by Health Stream, companies in the highest quartile of “Recognizing Excellence” report an operating margin of 6.6%, while those in the lowest quartile report only 1%.

A recognition program helps reduce turnover, increase productivity and create a positive working environment – all elements key to achieving organizational success!

Why is Recognition Important?

RECOGNITION GUIDE

The closer an organization can help their employees get to the top of the pyramid, the better they can drive peak performance from their workforce.

Great leaders realize that recognition is more than just a ‘thank you’, it’s a concentrated effort by the leaders of an organization to commit to personal excellence and a positive work environment which leads to great results.

Why is Recognition Important?

RECOGNITION GUIDETop 6 Recognition Best Practices

1 Follow the PIC Approach • PIC stands for Positive, Immediate and Certain • Establish a recognition rhythm with your employees that has immediate and certain recognition components to trigger repeat positive behaviors

Recognize at Least Once a Week • A key variable in employee productivity and engagement is whether or not employees are recognized by their direct managers every seven days

2

3 Be Specific • Get the most value from recognition by establishing ways you can communicate and personalize praise. Be very specific on why they are being recognized

4 Encourage Peer to Peer Recognition • A culture of recognition will only be achieved once everyone is involved in the process. This includes motivating your team to recognize their colleagues regularly. Incorporate individual recognitions into weekly or monthly meetings

RECOGNITION GUIDETop 6 Recognition Best Practices

5

Track & Evaluate • It is important to evaluate and gather data on recognition wherever possible. This information becomes valuable in identifying recognition gaps, opportunities and employee specific information for performance reviews

6

Include on-the-spot with scheduled recognition • On-the-sport recognition provides praise for contributions when the desired behaviours occur and can be given at any time

• Scheduled recognition can occur every week. Throughout the week think about the people that have made a positive contribution to the organization, then choose a day when these contributions will be recognized each week

• Combining both types of recognition serves to powerfully reinforce desired behaviours

RECOGNITION GUIDEHow to use the Program – My Lilly Rewards

Take advantage of My Lilly Rewards to Recognize your Employees with Points in

THREE easy Steps

Reward employees

throughReward $omeone

Email is sent to the employee with

your recognition message and

points are deposited into their account

Points are redeemed for items

in the online catalogue

1 2 3

What Gets Rewarded, Gets Repeated!

RECOGNITION GUIDEHow to use the Program – My Lilly Rewards

Step 1 • Recognize your employees with points online through the “Reward $omeone” tab.

After selecting the employee that you would like to recognize choose the criteria that best describes why they deserve this recognition

RECOGNITION GUIDEHow to use the Program – My Lilly Rewards

It is very important to fill in why they are being recognized. Remember to follow the PIC rule!

Talk about planner! Year after year the national sales meetings get better and better. Thanks for taking into consideration all our feedback and putting it into action Tina. This past NSM was the best yet!

RECOGNITION GUIDEHow to use the Program – U Rock Rewards

Step 2 • Your employees will receive an email when the recognition has been submitted. The points will automatically be deposited into their accounts

Points will be deposited into account

RECOGNITION GUIDEHow to use the Program – My Lilly Rewards

Step 3 • Employees can redeem their points for items in the online catalog. The catalog has thousands of items including, gift cards, electronics, clothes, tools, etc.

RECOGNITION GUIDEUsing the Program in Your Department

If you want to incorporate points into your own department you can order Point Cards from I Love Rewards. These can be awarded for any actions that you choose.

XXX-XYR-768-98025,000 POINTS

Points Code Claimed Online

RECOGNITION GUIDESuggested Readings

RECOGNITION GUIDE

Please contact I Love Rewards for further information:Shannon KatschiloShannon.katschilo@iloverewards.com 1-888-622-3343 ext 264