reach the peak in your digital transformation journey · start from the outside perspective in…...

Reach the Peak in your Digital Transformation Journey

September 19, 2018

© 2018, Sutherland Global Services, Inc. All rights reserved.2

Today’s Speaker

Tim Leger

Tim Leger

Senior Vice President,

Business Process

Transformation

Sutherland

Our Business Process

Transformation Video

# Poll Question

A Nowhere… yet to get started

B Planning phase (<20% of your plan is complete)

C Early stage (20% of your plan is complete)

D Underway (50% of your plan is complete)

E Well Underway.. And on track (>50% of your plan is complete)


Navigating the Ascent…Where are you in your

transformation journey?


95 percent of companies expect the rate

of digital transformation to accelerate even

faster, requiring an agile organization that

executes with speed.

Are you ready for this climb?

# Poll Question

A I agree with this statement

B I disagree with this statement


(1) Start with “Why”

(2) Develop Strategy

(3) Plan Digital Journey

(4) Execute, Execute, Execute

(5) Celebrate Ascent

Preparing

for your

climb


▪ Differentiate and expand into new markets

▪ Find new avenues for growth

▪ Increase profitability

▪ Ultimately: How to survive

STEP 1:Start your

digital vision

with

“Why”



▪ Start from the outside perspective in…

▪ Create personalized digital interactions

▪ Adopt an enterprise-wide view of digital, connecting front, middle and

back office

▪ Align with key stakeholders and redefine corporate goals

▪ Take a holistic view of current and future technologies

STEP 2:Develop

Strategy

Emerging Cognitive AI

Digital Core

Advanced Analytics

Take a holistic view of current and future technologies

Technology

ecosystem


▪ Assess your organization’s readiness

▪ Perform a digital process maturity assessment

▪ Determine how to derive value from data

▪ Develop comprehensive culture change initiatives

▪ Create a digital Center of Excellence

STEP 3:Establish

how to go

digital


▪ Monetize data▪ Executive sponsorship and empower teams▪ Capture and measure realized savings/expected benefits▪ Maintain focus on priorities…customer centric focus▪ Prioritize change management

STEP 4:Execute,

Execute,

Execute



▪ Communicate accomplishments▪ Reward change agents▪ Reflect on positive outcomes that have real business impact▪ Refine strategy and update execution plan▪ Prepare for the next climb

STEP 5:Celebrate

Ascent!

(1) Start with “Why”

(2) Develop Strategy

(3) Plan Digital Journey

(4) Execute, Execute, Execute

(5) Celebrate Ascent

Now you have reached the Peak in your

Digital Transformation Journey


Please Visit Us

www.IRPAAI.com

Join the Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI) network to get the latest

trends, expert interviews, best practices and commentary from thought leaders.

Thank You For Joining

CONTACT INFO:

Tim Leger

[email protected]

This webinar was sponsored by Sutherland in conjunction with the

Institute for Robotic Process Automation & Artificial Intelligence.


http://www.irpaai.com/

reach the peak in your digital transformation journey · start from the outside perspective in…...

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