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Corporate Profile

Contents

Corporate Information 1

About Us 2

Business Corporate Structure 3

Our Philosophy 4

Our Training Program 5

Our Most popular Team Building 5.B

Popular Hospitality Program 5.C

Consultancy Areas 6

Our Smart partnership Consultant/Trainers 7

International Associate and Business Partners 8

Our Clients - Interns and Manpower 9

Clients –Training 10

Contact Us 11

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1 .Corporate Information

Rayyan Hospitality Management & Consultant Sdn Bhd (1131586-T)

Formed : 12th February 2015

Authorized Capital : RM 400,000

Paid up Capital : RM 250,000

Board of Directors

Izmawaty Azura binti Haji Abdul Aziz

Muhd Rizal Krishna Balachandran

Managing Director

Muhd Rizal Krishna Balachandran

Finance & Administration Director

Izmawaty Azura Binti Haji Abdul Aziz

Principal Place of Business

Suite 712, Level 7 Block A3

Leisure Commerce Square

Jalan PJS8/9 , 46150 ,Petaling Jaya

Selangor Darul Ehsan ,Malaysia

Company Secretary Company Lawyer Principal Bank er

KHC & CO (NF1248) MALLIGA & ASSOCIATES CIMB BANK BERHAD

Accountant SHAH ALAM, SELANGOR

KHC & CO (NF1248)

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2.

Rayyan Hospitality Management & Consultant Sdn Bhd is a consultant company and training, development company which offers personnel training to businesses and other employer organisations of all sizes and at all levels. We specialise in training and human capital development for both management and technical skills in the areas of

� Hospitality Training & Development � Corporate Training � Tourism Training

As a consultant base company our services in the hospitality industry includes on

� Internship Placement – Overseas Student � Manpower Placement – Malaysia approved resources countries � Job Placement

Rayyan Hospitality Management & Consultant has rapidly expanded as a result of a growing client portfolio and new includes a full spectrum of one stop Internship and Manpower placement consultant. With appointed business partners ,associates and representative in Nepal, Indonesia, India and Malaysia.

As for our training team members are carefully selected with establishing smart partnership with assessment to ensure that they have the solid academic knowledge combine with the necessary practical experience and communication skills to deliver a complete course experience. This should be an experience that is not just theory led, but approaches the training material with an emphasis on how to use its methods and techniques effectively in the real business and working world.

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Our Smart partnership companies are affiliated, accredited with

� HRDF Malaysia � Certified Hospitality Trainer (CHT) � American Hotel & Lodging Educational Institute (AHLA) � Singapore Hotel & Tourism Education Centre (SHATEC) � Majlis Latihan Vokasional Kebangsaan (MLVK) � International Professional Managers Association UK (IPMA) � Cambridge Academy of Management � International Trade and Law Institute Busan ,South Korea (ITLI) � DLC Worldwide ,UK

Rayyan Hospitality Management & Consultant has the full-fledged team in the areas of Training & Development, Hotel & Resort Management and Student Counselling & Consultant with a collective experience of over 30 years in their respective portfolio and at Rayyan Hospitality Management & Consultant we are passionate about what we do with a pool of consultant from the hospitality Industry and experience trainers

At Rayyan Hospitality Management & Consultant we work closely with our clients in order to meet their requirement and to achieve their mission in other words we become a part of our client business and operational team

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3. Business Corporate Structure

Managing Director Muhd Rizal Krishna

Balachandran

Senior Manager

Divisio

Chairman Izmawaty Azura Binti Haji

Abdul Aziz

Corporate

Training

Division

Hospitality

Consultant

Division

Manpower

Consultant and

Job Placement

Division

International

Student

Placement

Division

Events

Division

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4. Our Philosophy

Our approach revolves around a simple idea improving the client’s time management & profits. One of the fundamentals of our success is to introduce the talents and resources to the organization to enhance business goals and profitability, by maximizing the operation and time taken in focusing for talents and Human Development in the areas of Training and Development toward the same goal Increased Revenues! Ultimately, our role in all cases is to offer support to our clients through a Quality, Reliable, and Service (QRS) in minimising expenditure and time in human resources software

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5.A Our Training Programs

ISO Standard Related Trainings

ISO 9001:2008 –Quality Management System (QMS)

QMS-01ISO 9001:2008 Awareness Training

QMS-02ISO 9001:2008 Internal Audit Training

QMS-03ISO 9001:2008 Lead Auditor Training

QMS-04 Documentation & Implementation of ISO 9001:2008 Training

QMS-05 Quality Management Representative Intensive Training Program

ISO 14001:2004 –Environmental Quality Management System (EMS)

EMS-01ISO 14001:2004 Awareness Training

EMS-02ISO 14001:2004 Internal Audit Training

EMS-03ISO 14001:2004 Lead Auditor Training

EMS-04 Documentation & Implementation of ISO 14001:2004 Training

EMS-05 Environmental Management Representative Intensive Training

EMS-06 Schedule Waste Management Training

EMS-07 Environmental Aspect & Impact Training

ISO 18001:2007 –Occupational Health and Safety Management System (OHSAS)

OHSAS-01ISO 18001:2004 Awareness Training

OHSAS-02ISO 18001:2004 Internal Audit Training

OHSAS-03ISO 18001:2004 Lead Auditor Training

OHSAS-04Understanding & Documentation on ISO 18001:2007 Training

Hazard Analysis and Critical Control Points (HACCP)

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HACCP-01 Introduction to Hazard Analysis and Critical Control Points Training

HACCP-02 Understanding & Implementation of Hazard Analysis and

Critical Control Points Training

HACCP-03 Hazard Analysis and Critical Control Points Internal Audit Training

HACCP-04 Food Hygiene & HACCP Training

ISO 22000:2005 Food Safety Management System (FSMS)

FSMS-01 Introduction to Food Safety Management System Training

FSMS-02 Food Safety Management System Awareness Training

FSMS-03 Food Safety Management System Internal Audit Training

FSMS-04 Food Laws and Regulations Training

Good Manufacturing Practices (GMP)

GMP-01 Introduction to Good Manufacturing Practices (GMP)

GMP-02 Understanding & Implementation of Good Manufacturing Practices

Industrial Training

UKH-05 Key Performance Index (KPI)

UKH-06 Key Result Area (KRA)

Whole Organization Development Training

UKW-01 Value Stream Mapping and Analysis Workshop

UKW-027 Waste Management to be realized for improvement

UKW-03 Ergonomics & Manual Handling

UKW-04 Supervisory Skill Development

UKW-05 Lean Manufacturing Effective Implementation

UKW-06 Quality Plan Development & effectiveness

UKW-07 Total Quality Management (TQM)

UKW-08 PDCA Continuous Improvement Cycle

UKW-09 Error Proofing (Poka Yoke)

UKW-105 S implementation & Auditing

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UKW-11 Statistical Thinking for Operational Improvement

UKW-122 Q + 1P –Quantity and Quality with Discipline Attitude

UKW-13 Effective Management Review

UKW-14 Process Improvement

UKW-15 Lean Management

UKW-16 Industrial Law and Application

Effective Tools Training

UKT-01 Effective 7 QC Tools for Continuous Improvement

UKT-02 Failure Mode Effects Analysis (FMEA)

UKT-038 D (Eight Disciplines) Problem Solving Methodology

UKT-04 Advance Product Quality Planning (APQP)

UKT-05 Production Part Approval Process (PPAP)

UKT-06 Measurement System Analysis (MSA)

UKT-07 Statistical Process Control (SPC)

Safety & Health

UKSA-01 OSH Management In Manufacturing

UKSA-02 OSH Legislations In Malaysia

UKSA-03 Industrial Noise Management

UKSA-04 Risk Management in Manufacturing

UKSA-05 Personal Protective Equipment Management

UKSA-06 Forklift Safety

UKSA-07 Fire Safety / Chemical Drill

UKSA-08 Chemical Hazards and Handling

UKSA-09 CPR and First Aid

UKSA-10 Emergency Response Planning

UKSA-11 Construction Occupational Safety and Health

UKSA-12 Risk Assessment at Workplace

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UKSA-13 Accident Investigation

UKSA-14 Effective Safety and Health Committee

Food Related Training

UKF-01 Control of Biological Hazard

UKF-02 Control of Physical Hazards

UKF-03 Control of Food Environment

UKF-04 Control of Food Safety Hazard

Other Training’s

Train-The-Trainer Series

Instructional Design and Development

Instructional Tools and Techniques

Visual Instructional Design

Management and Leadership

Effective Supervisory and Management Skills

Leadership, Trust and Teambuilding Essentials

Performance Management

Practical Coaching

Business Succession Planning

Stress Management

Problem Solving and Decision Making

Time Management

Knowledge Management

Human Development/Interpersonal Skills

Communication to Success

Making Powerful Presentation

Effective Telephone Etiquette

Motivation and Empowerment

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Power Negotiation: How to Win?

Managing Change/Diversity

Developing Effective Time Management

Technical Writing

Conflict Management

Is Your Personal Image Is Your Business Tool or Your Business Work

Enhancing Personal Achievement through Stress Management

Unlocking Innovative

Empowerment- Art of influencing people to achieve fullest potential

Enhancing memory and problem visualization through idea mapping

HORENSO

Managing Training

Training needs Analysis

Training Effectiveness Evaluation

Effective Team

Creative Problem Solving and Decision Making

Working Effectively In A Team

Planning Small Group Meeting

Building Customer Satisfaction

Project Management

Document, Record, Filling Management Strategies

Experiential Team Building / Team Bonding <outdoor/indoor-customized

Human Resource Management/others

Malaysian Human Resource Management <From A to Z>

Employment Act, Industrial Relations and Disciplinary Inquiry: Develop Practical Knowledge on Malaysia Labour Laws

Effective Human Resource Department Management – Develop HRM Skills

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HR for Non HR Managers

Creating Positive Working Attitude

Inter competent skills

Work Ethics

Sexual Harassment

Innkeeper Act

Consumer Act

Language Skills

Better English at work place

Hospitality English

Operational Subjects /hotels

Professional Guest Room Cleaning

Effective Public Area Cleaning

Effective Housekeeping Supervisory

Restaurant Management

5S Housekeeping

Innkeeper Act

Butler Service/ VIP Protocol Service

Green Hotel

Front Office Operational

Food & Beverage Service

Upselling and Suggestive Selling

Service Excellence Customer Service First

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B. Team Building – Most Popular Topics

YOU IN A TEAM – Dynamic Team Leadership Programme

Dynamic Team Building and Motivation Programme

Team Synergy Programme

Teaming To Excel Programme

Team Effectiveness Programme

Power of Team Work Programme

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C. Hospitality – Popular Programs

Hospitality is a people business, yet while we place REVENUE values on

Accommodation/Buildings

Food & Beverages

Recreations/Entertainment

Inventories & Equipment

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6. Consultancy

We expertise on all aspects of HR services:

General Consulting of HR Practice

Compensation and Benefits

Job Analysis and Evaluation

Preparing Job Descriptions

Designing HR Policies and Procedures

Performance Management

Grievance, Ir Issues and Labour Relations

Disciplinary Issues

HR Negotiations and Employment Legislation

HR Research, Attitude and Organization Survey

Employee Communication

KIP

Union Recognition

Collective Agreement

Negotiations

Retention and Talent Management, Standard HR Forms and Documentation

Employee Handbook Employee Counselling

Creating SOP’s

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7. Our Consultant & Trainers (Smart Partners)

SYNERGY IDEAS

Sam Sugunasingam CHT holds Master in Human Resource (Training and Development). He also obtained two Diploma, Diploma in Human Resource and Diploma in Hotel Management at Educational Institute of the Singapore (SHATEC), Certified Hospitality Trainer (CHT) from American Hotel & Lodging Educational Institute (AHLA),Certified Human Resource Practitioner “CHRP” from Malaysian Institute of Human Resource Management, Certificate in “Teaching & Creative Training” and completed a course of study in certificate in teaching from Stamford College, attend the workshop Train the Trainer conducted by (SHATEC) and his certificate for Train the Trainer certified by Pembangunan Sumber Manusia Berhad and External Verifier Officer, National Vocational Training Council (MLVK). Sam is ASEAN Master Trainer and Master Assessors.

Sam has be appointee as a Pakar Industri Negara for Tourism and Hospitality by Jabatan Pembangunan Kemahiran Kementerian Sumber Manusia. Appointed as a Star Rating Inspectors for the Hotel Industry. He has been honoured with Appreciation Letter from WHITE HOUSE USA for his excellent hospitality service. Sam is certificate WE ARE THE HOST Master Trainer by Ministry of Tourism and Culture Malaysia.

Sam is an experienced corporate trainer and management consultant. He specializes in the areas of Communications & Interpersonal skill , personal development, customer service, Human Resource (Employment Act 1955 Act 265 and regulations) ( Industrial Relations Act 1967 (ACT 177) & rules and regulations) leadership and team building. He has more than 17 years of experience field of communications, Sam provides independent communications counsel to senior executives. He brings with him a wealth of experience in the areas of: corporate reputation management; issues and public affairs counsel; business-to-business marketing communications; crisis communications; and is a qualified Communication trainer.

Dr Mazlan Zainuddin

A Certified Professional Trainer, a member of International Professional Manager Association, United Kingdom (IPMA, UK) and Certified Trainer from Human Resources Development Fund (HRDF) He is also responsible for training, consulting, coaching and facilitating activities in the Certified Professional Trainer programme (Train the Trainer).

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8. International Associates and Business Partner

Malaysia

Mr Thomas

LH Singh Resources Sdn Bhd

Manpower Management

Manpower Supply (Construction, Plantation, Manufacturing, Security

, Hospitality)

Nepal

Mr Khem Bhadur

KLC Education Foundation Pvt Ltd - Katmandu Nepal

Student Placement

Institute of Hospitality Management - Katmandu Nepal

Professional Counselling & Placement of Students

SPA -Therapist

Mr Mahendra

Q&P Management PVT LTD – Katmandu Nepal

Manpower Placement Candidate Coordinator

Jakarta

Pn Maya

National School of Hotel Management – Jakarta

Student Placement

India

Ms Tanvi Shah

Opis Education Gujerat –India

Student Placement

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9. OUR CLIENTS .

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SMART PARTNERSHIP TRAINING PROGRAM RAYYAN HOSPITALI TY MANAGEMENT & CONSULTANT AND SYNERGY IDEAS

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Rayyan Hospitality Management & Consultant Sdn Bhd

Suite 712, Level 7 Block A3 , Leisure Commerce Square ,

Jalan PJS8/9 , 46150, Petaling Jaya, Selangor Darul Ehsan Malaysia

603 – 7865991 010 2984560

rizal@rayyan.net.my customersupport@rayyan.net.my

rayyanhospitalitymanagement

muhdrizalkrishna

Contact Person :Muhd Rizal Krishna Balachandran