qx f&a and payroll overview

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Page 1: QX F&A and Payroll Overview

Capabilities Overview

Member company of:

Disclaimer: Used logos are the property of their respective owners

Page 2: QX F&A and Payroll Overview

Corporate Overview

Industry Solutions Global Accreditations Awards & Recognitions

Global Consulting & Outsourcing Company Proven off-shore delivery model CoE in 4 locations worldwide including 2 locations in India

700+ employees across all facilities25%+ employees have worked in UK

Blended rates & highly skilled finance & accounting team Flexible business model to deliver business value Robust quality process Track record of strong and long standing customer relationship 100+ Clients across industries

Disclaimer: Used logos are the property of their respective owners

Page 3: QX F&A and Payroll Overview

Why choose QX F & A Outsourcing

Provides UK businesses with finance, accounts and payroll services to help them to deliver greater profitability through improved processes.

Increased efficiency through process rigour

Detailed reporting tailored to your needs

Experience of working with various

accounting software systems

More time to focus on core business and

high-end tasks

Reduced processing costs – up to 50%

Qualified accountants and payroll specialists

Insights for smarter business decisions

Consistently high level of accuracy with quick

turnarounds

Page 4: QX F&A and Payroll Overview

Areas of Engagement (Transaction and Judgment Intensive)

Credit Control•Payment chasing and query resolution•Cash posting and allocation•Ageing report with comments•Customer Account Reconciliation •Liaise with legal compliance department•Bad Debts Reports

Accounts Payable•Supplier Set up and maintenance•Purchase order processing•Invoice and payment processing•Expense claim processing •Supplier Statement Reconciliation•Helpdesk Support

Payroll •Daily/Weekly/monthly payroll•Statutory deductions •Customised payroll reports•RTI submission and statutory compliance

General Accounting•Bank Reconciliations•Journal Entry Postings•Reconcile Control Accounts •Accruals and Prepayments•Manage Consolidation

Accounts Receivable•Customer Set-up•Customer Invoicing•Revenue Reconciliation•Cash allocation

Financial Reporting•Management Accounts•Budgeting and Forecasting•Commentary and Variance Analysis•KPI Reporting•Decision and Planning Support•VAT & Regulatory Reporting

Page 5: QX F&A and Payroll Overview

Payroll for recruitment companies

Most common challenges for recruitment companies

Transforming to “Smart Payroll Processing”

•Managing overpayments•Timely payroll processing•Timesheet management •Accurate record keeping•Overpayment recovery•Upgraded technology

•Using hours calculator to split hours automatically•Sending text to employees

• on receipt of timesheet• on rejection of timesheet• to inform about the payments made

•Cost & time saving by sending e-payslip•Sharing e-invoices to clients through email•Advantage of time zone difference

QX makes any payroll process a smart payroll process by bringing its knowledge, experience and best talent under one roof

Page 6: QX F&A and Payroll Overview

Payroll for recruitment companies

QX Payroll Services

Payroll software capabilities (not limited

to)

•Pay & Bill (Daily/Weekly/Monthly)•Running BACS report•Generation of pay slips•Gross margin report•RTI submission•Intermediaries reporting•Client invoicing•Dealing with payroll queries•Payroll helpdesk

Dedicated payroll professional working closely together to deliver exceptional client services.

Disclaimer: Used logos are the property of their respective owners

Page 7: QX F&A and Payroll Overview

Case Study: Payroll Services

Business challenge 1.Struggling with daily processing of timesheet

Late payments

Overpayments

2.Inaccurate recording of payroll data

Time consumption of resources towards adjustments

Untimely reporting to management

3.Staff attrition, poor quality check and high cost of salaries

QX solutions1.Implementation of bespoke payroll management system

Automated the payroll process to ensure fewer discrepancies

Quick turnaround in payment processing

2.Digitised and centralised all records on a secure internet based platform resulted in

a) Timely reporting to management

b) Eliminated latency issues in reporting to NIL and achieved 100% tracking on payments

3.Management of core deliveries by internal staff back-up for uninterrupted services

Reduced payroll adjustments by 96% and delivered cost savings by over 50%

Client type: One of the biggest global providers of health and social care professionals serving the NHS and healthcare industry.

Page 8: QX F&A and Payroll Overview

Payroll Experience (With Recruitment Companies)

12+Years of experience

Payroll1 Billion+

Cumulative annual turnover of clients

10+Clients

720,000+timesheets processed annually

“Realised Value”o Lower Costo Faster Deliveryo Better Services

“Value Addition”o Continuous process improvemento Advising on challengeso Partnership approach

Page 9: QX F&A and Payroll Overview

Sample Payroll Accuracy Report

0.2% v/s 4.1%95.12% of less errors as compared to beyond staff errors

99.8%+Accuracy level

Page 10: QX F&A and Payroll Overview

Credit control for recruitment companies

Invoicing•Pre Invoice Check•Invoicing•Post Invoice Verification•Chasing via Telephone, Email or FAX

Follow up

•Invoices not yet approved•Invoices under query•For payments promised•Accounts Payable not available•Dunning Letters and Statements

Collection

•Update remittance advices and receipts from Bank statement•Payment allocations•Debt collection against previous Aged Debtors report•Credit Control MIS Reports

What we do as “Credit Control Management”?

Page 11: QX F&A and Payroll Overview

Case Study: Finance & Accounting

Delivered cost savings of 50% on an ongoing basis

Client type: The client is a healthcare personnel staffing company serving the NHS and health care industry.

Business challenge 1.Manual preparation of Management Accounts for each division

Lack in tracking and updating mechanism towards Management Accounts

Management Accounts production was labour intensive and time consuming

Untimely delivery and poor financial reports

2.Incorrect revenue recognition and cost classification resulting in inadequate reports

3.Time consuming manual reconciliation for the master vendor

QX solutions1.Feasibility check on automatisation with existing software supplier

Implementation of automatisation via software supplier

Delivered improved accuracy with faster turn around time

Introduced delivery schedule with first draft production by the 7th working day of each month

Developed meaningful reports with graphical representations of divisional performance along with variance commentary and KPIs

2.Brought discipline into the bookkeeping by redefining the chart of accounts

3.Implemented logical formula-driven Excel template for volume data reconciliation with more accuracy and faster turn around time

Page 12: QX F&A and Payroll Overview

Experience By The Numbers (Annually)

Our Skill, Accounting! Your Focus, Strategic!

1,000+management accounts produced

20+ clients

110,000+accounts payable invoices processed

220,000+sales invoices processed

120,000+cash transactions processed

10,000+reconciliations completed

700,000+timesheets processed

Page 13: QX F&A and Payroll Overview

Sample Dashboard

Page 14: QX F&A and Payroll Overview

Value Proposition

Cost/Value•Reducing operational cost of finance & accounting by up to 50%•Driving short & long term saving to future investment•Improve business metrics and reporting•Decrease and manage spend categories effectively and efficiently

Agility•Scalable delivery and operations support for global growth•Create flexible partnership model•Convert semi-fixed cost to variable•Shifting resource to higher value activities

Capability•Implementing best practices across a wide range of industries•Access to low cost talent pool and skilled staff•Continuous innovation for process improvement•Commitment to change management

Accounting and Payroll Software Proficiency (but not limited to…)

Disclaimer: Used logos are the property of their respective owners

Page 15: QX F&A and Payroll Overview

Security Systems•Secured firewall with content filtering•Stringent personal policy for all employees

•Regular performance audit of the security systems•Physical security - manned entry points•Access restricted to personal email accounts•Restrictive access using magnetic door locking mechanism

Security, Data & Infrastructure

Data Protection•Compliant with UK data protection act•Comprehensive confidentiality and non disclosure agreement•External media devices are blocked at workstation level•Removable storage devices, smart phones, etc blocked on workstations•Daily Back up of Data and storage at secure off-site location

Infrastructure•65,000 Sq ft state-of-the-art office space•High speed point-to-point leased lines •High speed internet connectivity with back-up link•Dell, IBM, HP servers & computers•Next room telephony system with Avaya Definity servers and IP phones• Video conferencing facility

Disclaimer: Used logos are the property of their respective owners

Page 16: QX F&A and Payroll Overview

Transition Management

Phase Identification Planning Implementation Appraisal

Objective

Method

Duration

Determine ideal function to be

outsourced

Define expectations,

Plan Migration

Implement

Plan

Continuous performance

evaluation to ensure consistent delivery

Analyse logistics, Cost benefit ratio,

Technical feasibility

Training Agenda, SLA’s, Timelines,

Reporting structure schedule

On-site training, Documentation of key variables, Going live

with project

Single point of contact, Regular

meeting, Ongoing quality review

1 Week 1 Week 4 - 6 Weeks Periodic

“A strict governance process comprised of participants of both client and QX to maintain service level…”

Page 17: QX F&A and Payroll Overview

Next Step…

Requirement AnalysisRequirement Mapping

Questions & Answers…