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ARIA SOHO

Quick Start Guide

ARIA SOHO Quick Start Guide

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Table of Contents

1 SYSTEM OVERVIEW ........................................................................................... 1

1.1 System Connection Diagram ........................................................................................... 1

1.2 System Components......................................................................................................... 2

2 INSTALLATION .................................................................................................... 3

2.1 KSU Installation................................................................................................................. 3

2.1.1 Unpacking ................................................................................................................................. 3

2.1.2 Opening and Closing the Front Cover...................................................................................... 4

2.1.3 Frame Ground Connection ....................................................................................................... 5

2.1.4 External Backup Battery Installation......................................................................................... 5

2.1.5 KSU Mounting........................................................................................................................... 6

2.2 Board installation .............................................................................................................. 7

2.3 MBU (Main Board Unit) ..................................................................................................... 7

2.3.1 Modular Jack (MJ1 – MJ3) Pin Assignment............................................................................. 9

2.3.2 Switch 1 Functions.................................................................................................................. 10

2.4 Installation of the CO Line & Extension Board ............................................................ 11

2.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU].................. 11

2.4.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU]............................ 12

2.4.3 SLIB8 (8 SLT Interface Board) [not available in AR-CKSU] .................................................. 13

2.5 Other Board Installation ................................................................................................. 14

2.5.1 VMIU / AAFU (Voice Mail Interface Unit /Auto Attendant Function Unit)............................... 14

2.5.2 LANU (LAN Interface Unit) ..................................................................................................... 14

2.5.3 MODU (Modem Function Unit) ............................................................................................... 15

2.5.4 DPU2 (Two Door Phone Unit) ................................................................................................ 15

2.5.5 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit) ................................ 16

2.6 Terminal Connection and Wiring Method..................................................................... 17

2.6.1 DKT/DSS Connection ............................................................................................................. 17

2.6.2 SLT Connection ...................................................................................................................... 17

2.6.3 Connecting Additional Terminals............................................................................................ 18

3 STARTING THE ARIA SOHO ............................................................................ 19

3.1 Before Starting the ARIA SOHO System ...................................................................... 19

3.2 Basic Programming ........................................................................................................ 19

3.2.1 DKT Admin Programming....................................................................................................... 19

3.2.2 How to enter the Admin Programming Mode......................................................................... 21

3.2.3 Pre-Programming.................................................................................................................... 22

3.3 How to get incoming Call ............................................................................................... 28

3.3.1 Ring Assignment to Station .................................................................................................... 28

3.3.2 DISA(Direct Inward System Access)...................................................................................... 29


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3.3.3 VMIU Recording for DISA....................................................................................................... 30

3.3.4 Attendant Assignment............................................................................................................. 30

3.4 How to access outgoing Call ......................................................................................... 31

3.5 Call Transfer..................................................................................................................... 32

3.6 Pickup (Direct/Group) ..................................................................................................... 33

3.6.1 Direct Pickup ........................................................................................................................... 33

3.6.2 Group Pickup .......................................................................................................................... 33

3.6.3 Programming for Pickup Group .............................................................................................. 34

3.7 INT MOH Type.................................................................................................................. 34

4 TROUBLESHOOTING........................................................................................ 35


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1 SSYYSSTTEEMM OOVVEERRVVIIEEWW

1.1 System Connection Diagram


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1.2 System Components

BASIC KSU ITEM OPTION BOARD DESCRIPTION

KSU Key Service Unit PSU Power Supply Unit

MBU Main Board Unit (3CO, 8DKT/1DKT and 7SLT) CO and Extension Boards CO Line and DKT/SLT interface boards (CHB308,

CSB316, SLIB8)

Main Board

Other Boards VMIU, AAFU, LANU, MODU, DPU2, CMU50PR can be installed

3CO Lines and 8 Hybrid Interface Board CHB308

CMU50PR Call Metering (50Hz) and Polarity Reversal Detection Unit (3 channels)

3 CO Lines and 16 SLT Interface Board CMU50PR Call Metering (50Hz) and Polarity Reversal Detection

Unit (3 channels)

CSB316

SLU8 8 SLT Interface Unit Installed on CSB316 as a default

CO Line and Extension Boards [not available in AR-CKSU]

SLIB8 8 SLT Interface Board VMIU Voice Mail Interface Unit, 4 channels AAFU Auto Attendant Function Unit, 4 channels LANU LAN Interface Unit (10 base-T only) MODU MODEM unit (33Kbps) DPU2 2 Door Phone interface Unit

Other Boards

CMU50PR Call Meeting (50Hz) and Polarity Reversal Detection Unit (3 channels)


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2 IINNSSTTAALLLLAATTIIOONN

2.1 KSU Installation

2.1.1 Unpacking Open the box and verify that the items shown in Figure 2.1 are included:

Key service unit Mounting template

CD manual Quick Start Guide

Power cord

Battery cable

Tie cable Anchor plug Screw Fuse

FIGURE 2.1 CARTON CONTENTS


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2.1.2 Opening and Closing the Front Cover 2.1.2.1 Opening the Front Cover

1. Open the Cord cover and turn the screws counter-clockwise to loosen as shown in Figure 2.2.

2. Lift the front cover in the direction of the arrow as shown.

FIGURE 2.2 OPENING THE FRONT COVER

2.1.2.2 Closing the Front Cover

1. Insert the front cover into the slot on the KSU.

2. Then put the front cover down on the KSU in the direction of the arrow.

3. Turn the screws clockwise to tighten and close the Cord Cover.


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2.1.3 Frame Ground Connection It is very important that the frame of the ARIA SOHO System is grounded:

1. Turn the grounding screw counter clockwise to loosen, as shown in Figure 2.3.

2. Insert the grounding wire and tighten the screw.

3. Then connect the grounding wire to an appropriate ground source (refer to Caution).

To earth

FIGURE 2.3 GROUNDING THE KSU CAUTION

For ground wire, green-and-yellow insulation is required and the cross-sectional area of the conductor must be more than UL 1015 AWG#18 (1.0mm)). It is recommended that the ground wire is shorter than 1m (3.28ft). We do not provide the ground wire.

2.1.4 External Backup Battery Installation In case of power failure, the external backup batteries automatically maintain uninterrupted power for the ARIA SOHO System. The external batteries must provide 24V DC; this is generally accomplished by connecting two 12V batteries in a series arrangement as shown:

FIGURE 2.4 EXTERNAL BACKUP BATTERY INSTALLATION CAUTION

It is recommended to use an external backup battery fuse (5A @250V) between the battery and the System.

Recommended battery capacity is 24V/10AH MF; the ARIA SOHO System should be able to operate more than 3 hours with batteries that are in good condition.

Carefully check the battery polarity with cable colors (Red and Blue) when connecting the battery to the System.


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2.1.5 KSU Mounting

1. Install 3 anchor plugs in the wall using the mounting template included for accurate placement (Figure 2.5).

2. Insert the 3 included screws to 3 anchor plugs.

3. Hook the KSU onto the screws, making sure that the System slides down securely (Figure 2.6).

FIGURE 2.5 MOUNTING TEMPLATE

FIGURE 2.6 KSU WALL MOUNTING NOTE ㅡ Be careful not to drop the KSU.


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2.2 Board installation To install the Board, perform the following Steps:

1. Before inserting the Board, remove the dummy slot as shown in #1 of Figure 2.9. 2. Holding the board as shown in #2 of the diagram, carefully insert the Board in the direction of the

arrow so that the Board securely engages with the connector (CN2) on the main board (#3).

FIGURE 2.7 BOARD INSTALLATION CAUTION

Power must be turned OFF before board installation. Insert boards carefully to avoid bending connector pins (male pins on MBU) and board damage from

power shortage caused by misaligning.

2.3 MBU (Main Board Unit) The Main Board Unit (MBU) controls communication between the peripheral interfaces, supervises all resources in the system, controls the gain adjustment of the PCM signal, generates the System tones, and manages System call processing.

FIGURE 2.8 MBU NOTE ㅡ When AC Power was failed, the last SLT port on MBU will be connected to CO1 automatically.


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The MBU is installed in the KSU and provides various kinds of connectors RJ11 modular jacks for the connection of peripheral boards and miscellaneous functions (refer to Figure and Table).

FIGURE 2.9 MBU CONNECTION PORTS

CONNECTOR, MODULAR JACK AND SWITCH FUNCTIONS SWITCH/CONNECTOR FUNCTIONS REMARK

CN1 KSU Connection 50Pins CN2 CO and Extension Board(CHB308/CSB316/SLIB8) installation 50Pins CN3 LANU Installation 32Pins CN4 MODU Installation 20Pins CN5 VMIU/AAFU Installation 32Pins

CN9 & CN10 CMU50PR Installation 6 & 8Pins CN13 DPU2 Installation 16Pins CN6 JTAG Port for Emulator For Test CN7 PSU Connection (+5V, -5V, +30V) 7Pins CN8 RS-232C Port Connection 9Pins MJ1 3 CO Lines Connection 3Arrays MJ2 8 DKTs or 1 DKT and 7 SLTs Connection 8Arrays MJ3 Alarm Sensor and External Relay Contact 1Array MJ4 USB Connection(USB Type B Connector) Slave Mode

PJ1 (Red) External MOH Connection PJ2 (Blue) External PAGE Connection

SW1 4 Poles DIP Switch for Software Usage Default = All ON SW2 Lithium Battery ON/OFF Switch for Memory and RTC Back Up Default = OFF SW3 System Reset Button


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2.3.1 Modular Jack (MJ1 – MJ3) Pin Assignment 2.3.1.1 MBU MJ1 (CO)

MBU MJ1–1,2,3

Connector PIN Number NO Signal Name 1,2 N/A 3,4 CO-T, CO-R

RJ11

5,6 N/A 2.3.1.2 MBU MJ2 (Extension)

MBU MJ2-1 (DKT ONLY)

CONNECTOR PIN NUMBER NO SIGNAL NAME 1 N/A 2 DKT-T

3,4 Reserved 5 DKT-R

RJ11

6 N/A

MBU MJ2–2,3,4,5,6,7,8 CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 DKT-T

3,4 SLT-T, SLT-R 5 DKT-R

RJ11

6 N/A NOTE ㅡ When installing DKT or SLT on Hybrid Ports, (MJ2-2,3,4,5,6,7,8), keep the above pin assignment. Otherwise the DKT or SLT will not operate normally.

TERMINAL DKT CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 RING

3,4 Reserved 5 TIP

RJ11

6 N/A

TERMINAL SLT CONNECTOR PIN NUMBER NO SIGNAL NAME

1,2 N/A 3,4 TIP, RING

RJ11

5,6 N/A


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2.3.1.3 MJ3 Pin Assignment (Alarm Detection and Relay Contact)

MJ3 CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 ALARM-T 3 ALARM-R 4 Relay-T 5 Relay-R

RJ11

6 N/A

MJ4 PIN ASSIGNMENT (USB) CONNECTOR PIN NUMBER NO SIGNAL NAME

1 External Power (+5V) 2 D- 3 D+

USB Type B

4 GND

2.3.2 Switch 1 Functions

SWITCH FUNCTION OFF ON (DEFAULT) 1-1 Administration Programming Access Disable Enable 1-2 Command/Event Trace (Software Testing) Enable Disable 1-3 Simplified Message Desk Control (SMDI – Voice Mail) SMDI ON SMDI OFF 1-4 Database Default on Power Up Disable Enable

Before programming the System, switch 1-4 should be ON and then power cycle OFF and ON to initialize the default System database. Once the database has been initialized, switch 1-4 should be placed in the OFF position to protect the database. After putting the SW2 lithium battery switch ON to protect the RAM/RTC data, install the option boards to the MBU. NOTE

The SW2-DIP switch should be turned ON to protect the System database in case of power failure. As needed, replace the batteries with the same or equivalent type recommended by the manufacturer; the

System will not function normally if the battery is incorrectly replaced. Be sure to dispose of used batteries according to manufacturer instructions and/or local government

regulations. The 4th pole of SW1 should be OFF to protect the features being programmed in Admin programming after

the System power up and initialization.


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2.4 Installation of the CO Line & Extension Board

2.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU] The CHB308 can be installed on the CHB308/CSB316/SLIB8 (CN2) connector of the MBU, and provides 3 CO/PBX Loop Start CO Line interfaces that support Pulse/DTMF signaling. Each interface contains ring and loop current circuits, A/D and D/A conversions, and pulse signaling circuitry.

FIGURE 2.10 CHB308

2.4.1.1 Modular Jack (MJ1-MJ2) Pin Assignment

CHB308 MJ1 – 1,2,3 CONNECTOR PIN NUMBER NO SIGNAL NAME

1,2 N/A 3,4 CO-T, CO-R

RJ11

5,6 N/A

CHB308 MJ2 – 1,2,3,4,5,6,7,8 (EXTENSION) CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 DKT-T

3,4 SLT-T, SLT-R 5 DKT-R

RJ11

6 N/A

2.4.1.2 Add-On Board CMU50PR(Call Metering-50 Hz & Polarity Reversal Detection unit) The CMU50PR provides 3 channels Call Metering detection for 50Hz and provides 3 channels of Polarity Reversal Detection for call metering. It can be installed on the MBU, CHB308, or CSB316.


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2.4.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU] The CSB316 can be installed on the CHB308/CSB316/SLIB8(CN2) connector of the MBU.

FIGURE 2.11 CSB316

2.4.2.1 Modular Jack Pin Assignment CSB316 MJ1 – 1,2,3

CONNECTOR PIN NUMBER NO SIGNAL NAME 1,2 N/A 3,4 CO-T, CO-R

RJ11

5,6 N/A

CSB316 MJ2 – 1,2,3,4,5,6,7,8 CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 SLT-T

3,4 SLT-T, SLT-R 5 SLT-R

RJ11

6 N/A NOTE ㅡ The CSB316 is shipped with 8 Terminal Blocks

FIGURE 2.12 TERMINAL BLOCK


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TERMINAL SLT CONNECTOR PIN NUMBER NO SIGNAL NAME


RJ11

5,6 N/A 2.4.2.2 Add-On Board CMU50PR (Call Metering-50Hz and Polarity Detection Unit)

The CMU50PR provides 3 Call Metering Detection for 50Hz and provides 3 channels of Polarity Reversal detection for call metering. It can be installed on the MBU, CHB308, or CSB316. 2.4.2.3 Add-On Board SLU8 (8SLT Interface Unit)

The SLU8 provides 8 SLT interfaces and can be installed on only the CSB316. It can be installed on CSB316 only as a default when shipped.

2.4.3 SLIB8 (8 SLT Interface Board) [not available in AR-CKSU] The SLIB8 can be installed on the CHB308/CSB316/SLIB8(CN2) connector of the MBU, and provides 8 possible SLT interfaces. It can generate FSK signals for outgoing Caller ID; DTMF signals for outgoing Caller ID.

FIGURE 2.13 SLIB8 2.4.3.1 Modular Jack Pin Assignment

SLIB8 MJ2 – 1,2,3,4,5,6,7,8

CONNECTOR PIN NUMBER NO SIGNAL NAME 1 N/A 2 Reserved

3,4 SLT-T, SLT-R 5 Reserved

RJ11

6 N/A


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2.5 Other Board Installation

2.5.1 VMIU / AAFU (Voice Mail Interface Unit /Auto Attendant Function Unit) The Voice Mail Interface Unit (VMIU) can be installed on the VMIU/AAFU connector (CN5) of the MBU, and provides the capability for System announcements, ACD/UCD announcements, and User Greetings.

FIGURE 2.14 VMIU

VMIU DESCRIPTION ITEM VMIU AAFU

Channel 4 Channels 4 Channels Max Record Time: System Greeting (system announcement) User Record Time

125 Min. 25 Min. 100 Min.

35 Min. 25 Min. 10 Min

Max. Number of User Voice Messages 800 NOTE ㅡ User greetings are stored in Nand Flash memory and will not be lost by System power OFF or reset. MBU SW1-4 and SW2 control the protection of recorded messages.

2.5.2 LANU (LAN Interface Unit) LAN Interface Unit (LANU) should be installed on the LANU connector (CN3) of the MBU and provides 1 LAN port of 10 Base-T networking. RJ45 Modular Jack, MJ1 is used to interface with a Wide Area Network (WAN) or PC. Two LEDs are provided to indicate the operational state of the LAN port.

FIGURE 2.15 LANU


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2.5.3 MODU (Modem Function Unit) MODU should be installed on the MODU connectors (CN4) of the MBU, and provides an analog modem connection. It supports Bell, ITU-T, V.34, V.32BIS, V.90 Protocol at a speed rate of 300bps up to 33Kbps, and automatic rate negotiation.

FIGURE 2.16 MODU

2.5.4 DPU2 (Two Door Phone Unit) The Two Door Phone Unit (DPU2) should be installed on the DPU2 connector (CN13) of the MBU, and provides two Door Phone interfaces and two Relay contacts for door opener.

FIGURE 2.17 DPU2 2.5.4.1 Modular Jack (MJ1-MJ2) Pin Assignment

DPU2 MJ1 (DOOR PHONE) CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 DPH1-T 3 DPH1-R 4 DPH2-T 5 DPH2-R

RJ11

6 N/A


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DPU2 MJ2 (RELAY CONTACT) CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 Relay 1-T 3 Relay 1-R 4 Relay 2-T 5 Relay 2-R

RJ11

6 N/A

TERMINAL LDP-DPB CONNECTOR NO SIGNAL NAME

1,2 External switch pole3 TIP

Screw type

4 RING

2.5.5 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit) The Call Metering-50Hz and Polarity Reversal Detection Unit (CMU50PR) provides 3 Call Metering Detection circuits for 50Hz and provides 3 channels of Polarity Reversal Detection for Call Metering or signaling. It can be installed on MBU, CHB308 and CSB316.

FIGURE 2.18 CMU50PR


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2.6 Terminal Connection and Wiring Method

2.6.1 DKT/DSS Connection The following illustrates how to connect the DKT and the DSS to your System:

FIGURE 2.19 DKT CONNECTION

FIGURE 2.20 DSS INSTALLATION AND CONNECTION

PIN ASSIGNMENT CONNECTOR PIN NUMBER NO SIGNAL NAME

1 N/A 2 RING

3,4 Reserved 5 TIP

RJ11

6 N/A

2.6.2 SLT Connection The following illustrates how to connect the SLT to your System:

FIGURE 2.21 SLT CONNECTION

PIN ASSIGNMENT CONNECTOR PIN NUMBER NO SIGNAL NAME


RJ11

5,6 N/A


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2.6.3 Connecting Additional Terminals The MBU provides connections for one external music source, one external page port, one relay contact, and an alarm detection input monitor through the PJ1 (RED, External MOH) and PJ2 (BLUE, External Page) audio jack and a MJ3 (RJ11 Modular Jack).

FIGURE 2.21 ADDITIONAL TERMINAL CONNECTION 2.6.3.1 External Music Source Wiring

The MBU accommodates one external music port through a PJ1 (RED) audio jack. 2.6.3.2 Relay Contacts

The MBU provide 1 relay contact that is used for loud bell or general purpose through pin No. 4-5 of MJ3. 2.6.3.3 External Paging Port wiring

The MBU supports one external paging port through a PJ2 (BLUE) audio jack. 2.6.3.4 Alarm Detection Wiring

The MBU provides an external alarm detection input, which can be used to transmit notification to extensions when the external switch is closed or opened (programmable through Admin Programming). This alarm detection input is provided through Pin No. 2-3 of MJ3.


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3 SSTTAARRTTIINNGG TTHHEE AARRIIAA SSOOHHOO

3.1 Before Starting the ARIA SOHO System In preparation for programming, perform the following Steps:

1. The DIP switch (SW2) should be turned ON prior to installing the MBU to protect the System data in case of power failure.

2. Check the DIP switch (SW1) of the MBU to All ON.

3. Plug the AC power cord into the ARIA SOHO System and AC outlet.

4. Program the Nation Code (PGM100) as applicable.

5. Reset the ARIA SOHO System.

6. Set the 4th pole (SW1) of the MBU OFF when the System operates normally, to protect programmed features after System power-up and initialization.

3.2 Basic Programming

The ARIA SOHO System can be programmed to meet an individual customer’s needs. There are two ways to perform Admin Programming:

PC Admin – Refer to PC Admin Programming Manual DKT – In this manual, DKT (Station 100) Admin Programming is detailed.

3.2.1 DKT Admin Programming All programming is done at Station 100 (Station Port #00) using the LDP-7224D Digital Key Telephone).

Additional programming stations may be assigned (113 - FLEX1), but only DKT can be active in the programming mode at any one time.

When in programming mode, Station 100does not operate as a normal telephone, but instead works as a programming instrument with all of the buttons redefined. The keys of the dial pad are used to enter the various data fields to enter numerical information:

Flexible Buttons – The 24 buttons located at the right side of the phone are used to indicate a specific data field and to enter information.

Speed Button and * Key – Are sometimes used to delete data, or to indicate the end of data input.

Redial Button – Could be used to delete one digit or character from the end of entered data or characters.


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3.2.1.1 Button Explanation of LDP-7224D Figure 3.1 describes buttons and function keys. Refer to the LDP-7224D user Guide for detail operation.

FIGURE 3.1 DESCRIPTION OF LDP-7224D BUTTONS


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3.2.2 How to enter the Admin Programming Mode To enter Admin programming mode, perform the following Steps:

1. Lift the Handset. OR

1. Press the [MON] button on the Admin Station (By default, station 100).

2. Press the [TRANS/PGM] button and dial * # (a confirmation tone should be heard).

3. Enter the Admin password if the password has been set; a confirmation tone should be heard indicating that the Station is in Admin Programming mode.

4. Each program is accessed by pressing the [TRANS/PGM] button, the following should display:

ENTER PGM NUMBER

5. Dial the desired three-digit program number. If an error is made while entering data, the [TRANS/PGM] button will return to the previous status.

NOTE ㅡ To return to the previous state while Admin Programming, press the [CONF] button (clears the temporary data fields). 3.2.2.1 Permanent Update Procedure

To accept changes while programming, perform the following Steps:

1. Press the [HOLD/SAVE] button when all changes have been entered to store the data permanently.

2. A confirmation tone should be heard when pressing the [HOLD/SAVE] button if all data was entered correctly. If there were any errors in the entering of data, an error tone will be presented and data will not be stored in the permanent memory.

3.2.2.2 How to reset the System

To reset the System, perform the following:

1. Enter [PGM] +450 then [FLEX] +15 and press the [HOLD/SAVE] button.


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3.2.3 Pre-Programming 3.2.3.1 Location PGM – Nation Code and Site Name (PGM100)

NOTE ㅡ The 4th pole of the DIP switch (SW1) on the MBU must be turned ON. Nation Code

To program the Nation Code at Admin programming mode:

1. Press the [TRANS/PGM] button + PGM number (100) + [FLEX1] + 7[Nation Code for CIS].

2. Press the [HOLD/SAVE] button to accept the change.

3. Now Rest ARIA SOHO to initialize Database for Nation.

4. Set the 4th pole (SW1) of the MBU OFF when the System operates normally, to protect programmed features.

To Check nation, press [TRANS/PGM] + 7 2 (Programmed Nation will be displayed in Phone LCD)

NATION CODE NATION CODE NATION CODE America 1 Argentina 54 Australia 61 Bahrain 973 Bangladesh 880 Belgium 32 Bolivia 591 Brazil 55 Brunei 673 Burma 95 Cameroon 237 China 56 China (Taiwan) 886 CIS 7 Colombia 57 Costa Rica 506 Cyprus 357 Czech 42 Denmark 45 Ecuador 593 Egypt 20 El Salvador 503 Ethiopia 251 Fiji 679 Finland 358 France 33 Gabon 241 Germany 49 Ghana 233 Greece 30 Guam 671 Guatemala 502 Guyana 592 Haiti 509 Honduras 504 Hong Kong 852 India 91 Indonesia 62 Iran 98 Iraq 964 Ireland 353 Israel 972 Italy 39 Japan 81 Jordan 962 Kenya 254 Korea 82 Kuwait 965 Liberia 231 Libya 218 Luxembourg 352 Malaysia 60 Malta 356 Mexico 52 Monaco 377 Morocco 212 Netherlands 31 New Zealand 64 Nigeria 234 Norway 47 Oman 968 Pakistan 92 Panama 507 P.N.G. 675 Paraguay 595 Peru 51 Philippines 63 Portugal 351 Qatar 974 Saudi Arabia 966 Senegal 221 Singapore 65 South Africa 27 Spain 34 Sri Lanka 94 Swaziland 268 Sweden 46 Switzerland 41 TELKOM *27 Thailand 66 Tunisia 216 Turkey 90 U.A.E. 971 United Kingdom 44 Uruguay 598 Venezuela 58 Vietnam 84 Y.A.R. 967 TELSTRA *61


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3.2.3.2 Board Assignment (PGM101)

It is used to assign the Board Type of installed Boards.

If the pole 4 of dip switch SW1 on MBU is ON position, Board assignment is automatically set when system is power up. But in normal case, the dip 4 is set to OFF position to protect database of ARIA SOHO system.

In this case, the board assignment should be programmed to add new board in ARIA SOHO system.

And the logical assignment should be programmed to provide logical device number of installed board in PGM 103.

At Admin programming mode,

1. Press the [TRANS/PGM] button + PGM number (101)

2. Enter slot number (2 digits)

3. Press [FLEX1] button.

4. Enter Board Type code (2 digits)

5. Press the [HOLD/SAVE] button to accept the change.

STA CODE COL CODE Etc CODE DPU

SLIB16 SLIB8

HYBRID

11 13 14 17

LCOB3

33

VMIU AAFU

64 65

Board ID

SLOT Number SLOT Position Kinds of Boards

01 Hybrid slot on BKSU/CKSU HYBRID : Hybrid interface part of MBU on BKSU/CKSU02 Optional extension slot on BKSU HBBRID : Hybrid interface part of CHB308

SLIB8 : 8 SLT interface board SLIB16 : 16 SLT interface part of CSB616

05 CO slot on BKSU LCOB3 : 3 CO Line interface part of MBU on BKSU 06 Optional CO slot on BKSU LCOB3 : 3 CO Line interface part of CHB308/CSB308 09 VMIU slot VMIU, AAFU 10 DPU slot DPU : DPU2 board on BKSU/CKSU, Two physical slot

are regarded as one slot. Device number will be four when two DPU2 are installed.

SLOT Definition To handle logical device number of CO and extension, slot of MBU is divided as two virtual board, HYBRID and LCO3. And CHB308 board is divided as two virtual boards, LCOB3 /HYBRID and CSB316 is divided as LCOB3 /SLIB16.


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When board is added or changed to new board with different ports, logical device number of following board is changed. In this case related CO line or Station program should be checked and changed according to the new logical device number.

For example) If CHB308 on Slot2 is changed to CSB316, the starting logical device number of slot 3, 4, 10 is increased as 8 ports.

In this case, station program with previous logical is not available for renewed logical station number by incremented device number. 3.2.3.3 Logical Slot Assignment (PGM103)

It is used to assign the logical order of installed Station Boards or CO Boards. With the pole 4 of dip switch SW1 on MBU is ON position, slot logical order is automatically registered by slot number order for each Station Boards & COL Boards. But if the poison is set to OFF, User can reassign slot order of each CO line or extension line to appropriate to user circumstance. COL Board

1. Press the [TRANS/PGM] button + PGM number (103) 2. Press [FLEX1] button. 3. Enter logical slot number (CO board slot: 05~08) 4. Press [HOLD/SAVE] button to accept change.

STA Board



3. Enter logical slot number (STA board slot: 01~04,10)

4. Press [HOLD/SAVE] button to accept change. VMIU Board



3. Enter logical slot number (VMIU Slot: 09)

4. Press [HOLD/SAVE] button to accept change. When PGM 101and PGM 103 are programmed by user, the system should be reset.


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3.2.3.4 Numbering Plan Type (PGM104) To program the Numbering Plan Type, perform the following:

1. Press the [TRANS/PGM] button + 104.

2. Enter the Numbering Plan Type (1 digit, refer to Table).

3. Press the [HOLD/SAVE] button to accept changes.

NUMBERING PLAN TYPE NUMBER SET TYPE/

PRESS # INTERCOM RANGE DEFAULT REMARK

1 100-151 Yes As the basic type, the 1st digit of the Station number should be 1-4.

2 100-151 No The Station number can be changed up to 799. 3 100-151 No 4 700-751 No 5 200-251 No 6 10-61 No 7 100-151 No 8 100-151 No The Station number can be changed up to 999.

3.2.3.5 Flexible Numbering Plan (PGM 106-107,109)

PGM106-107 and PGM109 shows numbering plan (Program change is no need).

PGM FLEX BUTTON ITEM DEFAULT VALUE 1 Station Group Pilot Number Range 100-151 2 Internal Page Zone Number Range 620-629 3 Internal All Call Page 543 4 Meet Me Page 544 5 External Page Zone 545 6 All Call Page (Internal/External) 549 7 SMDR Account Code 550 8 Flash Command to CO Line 551 9 Last Number Redial (LNR) 552 10 Do-Not-Disturb 553 11 Call Forward 554 12 Speed Dial Program 555 13 MSG Wait/Call-Back Enable 556 14 MSG Wait/Call Back Answer 557 15 Speed Dial Access 558 16 Cancel DND/CFW/Pre-Selected MSG

Features 559

17 SLT Hold 560 20 SLT Program Mode Select 563

PGM106

21 ACD Reroute 564


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PGM FLEX BUTTON ITEM DEFAULT VALUE 1 Alarm Reset 565 2 Group Call Pickup 566 3 UCD Group DND 568 4 Night Answer 569 5 Call Park Location Range 601-608 6 Direct Call Pick-Up 7

7 Access CO Line Group 801-808

(8+ CO Group Line Number)8 Access Individual CO Line 88 (88 + CO Line Number) 9 Reserved 10 Access Held CO Line Group 8* 11 Access Held Individual CO Line 8# (8# + CO Line Number)

12 Access to CO Line in the 1st Available CO Line Group

9

13 Attendant Call 0 14 Door Open – 1 #*1 15 Door Open – 2 #*2 16 VM MSG Wait Enable *8

PGM107

17 VM MSG Wait Cancel *9 4 Enter CONF ROOM 57 5 SLT CONF PAGE JOIN 58

PGM109

6 Unsupervised CONF TMR EXTENSION ## 3.2.3.6 System IP Setup (PGM108)

LAN interface Unit (LANU) can be used for PC Application (PC Admin, ezPhone, ezAttendant). To set up IP functionality, perform the following. Use the # key to skip to the next menu item, as needed: Server IP Address



2. Press the [FLEX2] Button.

3. Enter the server IP Address (12 digits) (ex. 192168131154 for IP : 192.168.131.154 )

4. Press the [HOLD/SAVE] button to accept changes. Gateway Address



2. Press the [FLEX4] Button.

3. Enter the Gateway Address (12 digits).



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3.2.3.7 System Time and Date Setting (PGM178) At Admin programming mode,


2. Press the [FLEX1] Button (Time).

3. Enter 2 digits for hour and 2 digits for minutes (HHMM as 24 Hour format. For example, 1530 for 3:30 PM).


5. Press the [FLEX2] Button (Date).

6. Enter 2 digits for month, 2 digits for day and 2 digits for year (MMDDYY, 012506 for 2006 January, 25)

7. Press the [HOLD/SAVE] button to save changes.


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3.3 How to get incoming Call

3.3.1 Ring Assignment to Station Each station can be programmed to receive an incoming call alert signal when the system detects an incoming call on specified CO lines. Separate ring assignments are made for Day, Night and Weekend Ring operation mode. In addition, signal can be delayed by 1 to 9 ring cycles allowing a secondary answering position. By default, every CO Line ring is assigned to ring attendant station (by default, station 101). So ring assignment program could be changed for user requirement.

A CO call from CO line can be program to ring at any station.

For example) To make Station 100 ~ 101 to ring when the incoming call from CO Line 1~3, and Stati9 seconds. At Admin programming mode,

ARIA SOHO

PSTN

Figure 3.1 Ring Assignment Destination

1. Press [TRANS/PGM] and dial 144 at Admin Program mode. 2. Dial CO Line range (0103 for CO line 01-03) 3. Press [FLEX 1] (For Day Mode Ring assignment). 4. Press 1 (To assign ring to Station). 5. Enter station range (100101 for station range 100 – 101) 6. Dial Ring delay time (Dial 0 to make the stations ring instantly). 7. Save the changed setting by pressing [HOLD/SAVE] button. To assign to ring at station 102~105 after 9 seconds, 1. Press [FLEX 1] (For Day Mode Ring assignment) without exiting. 2. Press 1 (To assign ring to Station). 3. Enter station range (102105 for station range 102 – 105) 4. Dial Ring delay time (Dial 9 to make the stations ring after 9 seconds). 5. Save the changed setting by pressing [HOLD/SAVE] button.

→ When there is an incoming CO Call through CO Line 1 ~ 3 at Day mode, the stainstantly.

If one of the station answers the call, other stations stop ringing. If the call is stilstation 102~105 starts ringing additionally.

Station100

on

ti

l n

Station105

102-105 to start to ring after

on 100 ~ 101starts to ring

ot answered, after 9 seconds,


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To remove assigned ring assignment to Station 101 when the incoming call from CO Line 1~3. At Admin programming mode, 1. Press [TRANS/PGM] and dial 144. 2. Dial CO Line range (0103 for CO Line 01-03 3. Press [FLEX 1] (For Day Mode Ring assignment). 4. Dial 1 (To assign Station) 5. Enter station range (101101 for Station 101). 6. To remove ring assignment, press [SPEED] then delay value is changed to ‘.’ 7. Save the changed setting by pressing [HOLD/SAVE] button.

→ When there’s an incoming CO Call through CO Line 1 ~ 3, the station 101 does not ring.

3.3.2 DISA(Direct Inward System Access) This feature allows CO incoming calls to access to specific destination without attendant’s answering. When incoming CO call comes in CO line programmed for DISA, system will answer and gives VMIB announcement or dial tone. Then the caller can dial additional digits to access desired destination. For example) To use CO Line 03-04 as DISA line for Day At Admin programming mode,

1. Press [TRAN/PGM] button and dial 140. 2. Enter the CO Line range (0304 for CO Line 03-04). 3. Press [FLEX 2] + DISA Type ( FLEX1 for the example, FLEX 1: DAY, FLEX2: Night, FLEX3: Weekend,

FLEX4: On Demand) 4. Press [FLEX 1] + ‘1’ (1: DISA SVC ON, 0: DISA SVC OFF) 5. Press [HOLD/SAVE] to save DISA line assignment(Now DISA mode was programmed)

To program VMIB Greeting,

1. Press [FLEX 2] and dial VMIB Greeting number (Dial 01, If VMIB Greeting is recorded in System Greeting 01)

2. Press [HOLD/SAVE] to save VMIB Greeting assignment.


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3.3.3 VMIU Recording for DISA VMIU announcement for DISA can be recorded at attendant station. To record VMIU announcement, VMIU board should be installed and VMIU Access attribute for attendant station should be enabled. At default, attendant station is station 101 and its VMIU Access attribute is enabled. To record system announcements (greetings) from Attendant:1. Press the [TRANS/PGM] button and dial 0 6 (Not Admin programming mode). 2. Dial the message number( 001 for System greeting 001, Range for system greeting : 001 ~ 070)

Then you will hear the announcement “Press the # key to record.” If there is already a recorded message in the number dialed, a corresponding message will be played.

3. Dial # to start recording. Start the recording after hearing the announcement “Record your message” and hearing the confirmation tone. (Voice via attendant station’s handset is recorded.)

4. Or, dial * to record using an external music port on the MBU. Then music from external music port is heard to attendant station’s handset. And dial # to start recording. (Voice from external music port is recorded.)

5. Press the [HOLD/SAVE] button to finish recording. Then confirmation tone is heard and you can record the next one.

6. Or, pressing the [MON] button while recording, then the recording is stopped and the recorded message is saved.

3.3.4 Attendant Assignment As default, station 101 is assigned as the system main attendant, and other attendants are not assigned. In ARIA SOHO system, up to 5 Attendant can be programmed.

Some features are possible at Attendant station.

- System Speed dial program

- Answer for unanswered call

- VMIU system greeting recording)

For example, to add station 100 as second attendant At Admin programming mode,

1. Press [TRAN/PGM] button and dial 164 (Current Attendant will be displayed). 2. Press [FLEX Button] for Attendant (Press FLEX2 for second attendant, for next attendant press

[VOLUME] button) 3. Enter station number (100 for station 100) 4. Press [HOLD/SAVE] to save.


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3.4 How to access outgoing Call Each station can access based on particular CO Lines or CO Groups as default. Station users may use Flexible buttons which are assigned as CO button.

According to the Numbering Plan(PGM107), station users can access individual CO Lines by dialing CO Access Codes.

FEATURE DESCRIPTION OPERATION METHOD ACCESS CODE

Idle Line Access (88 + CO Line number)

Automatically selects an idle CO Line from the assigned CO Groups.

Dial the idle Line Access Number (9), or press a CO Line button.

8801 – 8812

CO Group Access (8 + CO Group number)

Selects an idle CO Line from the corresponding CO Group.

Dial the CO Group Access number and a CO Group number, or press a CO Group button.

801-808

A user can dial 9 to access the first idle line in their CO group. A user can dial 8801 to access CO Line 001 if it is idle. A user can dial 801 to access the first idle CO Line in CO Group 1.

To access a CO Line from a Keyset(LDP-7224D or LDP-7208):

1. Lift the handset or press the [MON] button.

2. Press the desired CO Line button.

Or,

Dial the individual CO Line Access Code(8801-8812)

Or,

CO Group Access Code (9). To access a CO Line from a SLT:

1. Lift the handset.

2. Dial the individual CO Line(8801 ~ 8812)

Or,

CO Group Access Code (9).


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3.5 Call Transfer

An Intercom Call or CO Call can be transferred to other station or CO Line during conversation. There are 2 kinds of call transfer ; Screened Transfer and Unscreened Transfer.

Feature Transferring method

Screened Transfer (With Announcement)

Transfer is completed after announcing the destination party.

Unscreened Transfer (Without Announcement)

Transfer is completed without an announcement. After dialing the destination, while hearing a ring back tone, the originator can replace the handset.

* If Trans is made while transmitting dial through CO Line, Dial can’t be transmitted

To make an unscreened transfer,

1. Press the [TRANS/PGM] button. 2. Intercom dial tone is heard and the previous call is placed on exclusive hold. 3. Dial the station number to receive the transfer. 4. Replace the handset or go on-hook.

To make a screened transfer,

1. Press the [TRANS/PGM] button. 2. Intercom dial tone is heard and the previous call is placed on exclusive hold. 3. Dial the station number to receive the transfer. 4. When the station answers, announce transfer. 5. Replace the handset or go on-hook.

To make an unscreened transfer by SLT

1. Press and release the hook-switch and intercom dial tone is heard. 2. The CO Line is placed on exclusive hold. 3. Dial the station number to be transferred. 4. Replace the handset and go on-hook.

To make a screened transfer by SLT

1. Press and release the hook-switch and intercom dial tone is heard. 2. The CO Line is placed on exclusive hold. 3. Dial the station number to be transferred. 4. When the station answers, announce transfer. 5. Replace the handset and go on-hook.


3.6 Pickup (Direct/Group)

A station user can answer other station’s call. In intercom Calls, incoming CO Calls, recalling CO Calls and transferred CO Calls can be picked up instead of the ringing station.

3.6.1 Direct Pickup A station can pick up a call ringing other station by dialing the direct call pick up code and the ringing station number

For example, To answer a call ringing at another station (STA 101), 1. Lift the handset or press the [MON] button. 2. Dial Direct Call Pick-up code 7, Or,

Press programmed FLEX button for Direct Pick-up. 3. Dial 101- the intercom number of the ringing station.

To assign DIRECT CALL PICK-UP button at a flexible button, [TRAN/PGM] + FLEX button + ‘7’ + [HOLD/SAVE]

3.6.2 Group Pickup A station can pick up a call ringing at other station in the same pick-up group. Ringing intercom calls, incoming CO Lines, recalling CO Lines and transferred CO Lines can be answered by a station instead of the ringing station if the stations belong to the same pick-up group.

To answer a call ringing at a station 110 in your Pick-up group, 1. Lift the handset or press the [MON] button. 2. Dial Group Pick-up code 5 6 6.

CLIN

STA111
Dial Pick-up code (566) atSTA (111) to answer.
33

Call to STA 110O E 1

STA115

Pickup Group

STA113

STA112

STA110


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3.6.3 Programming for Pickup Group As default, pickup group is not programmed.

For example) To program Pickup group 620 and assign station 110 – 113, 115 as member.

At Admin Programming mode,

1. Press the [TRANS/PGM] button

2. Dial 190.

3. Enter Hunt Number ( 620 for the above example, range :620 ~629)

4. Press FLEX1 to select Hunt Type

5. Dial 6 to select Pick Up Group.

6. Press [HOLD/SAVE] button to save

7. Press FLEX2 to enable Pick Up Feature

8. Dial 1 (ON) and Press [HOLD] button to save

9. Press FLEX3 to assign Pick Up Member

10. Press FLEX1, Dial 110, Press FLEX2, Dial 111, Press FLEX3, Dial 112, Press FLEX4, Dial 113

Press [Volume Up] and Press FLEX1, Dial 115 (All Member were entered : STA 110, 111, 112, 113, 115)

(If all members’ station number is continuous as station 111 – 115, station range can be entered as 111115

instead of pressing FLEX button and entering station number in step 10)

11. Press [HOLD] button to save.

3.7 INT MOH Type

ARIA SOHO system provides 13 kinds of internal MOH (Music On Hold). Internal MOH will be presented for CO Hold and Intercom Hold. To change the type of internal MOH At Admin programming mode,

1. Press [TRAN/PGM] button and dial 171. 2. Press [FLEX8] Button. 3. Enter music type (05 for Waltz of the Flowers). 4. Press [HOLD/SAVE] to save.

Music Type (00-12) (As default, Romance is programmed). - 00 : Romance - 01 : Turkish March - 02 : Green Sleeves - 03 : Fur Elise - 04 : Carmen Toreador Song - 05 : Waltz of the Flowers - 06 : Pavane - 07 : Sichiliano - 08 : Mozart Piano Sonata - 09 : Song of Spring - 10 : La Campanella - 11 : Overture No. 2: Badinerie - 12 : Blue Danube


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4 TTRROOUUBBLLEESSHHOOOOTTIINNGG

PROBLEM CAUSE/SYMPTOM SOLUTION

Power short circuit in some board(s)

System power failure LD1-4 LEDs on the MBU are All ON or All OFF

Exchange the malfunctioning board for one in good working condition. Dust each board with a dry cloth. Check the PSU fuse. Replace the PSU with an identical one.

Power short circuit in some board(s)

Bad board connection System does not operate

System database not working

Check the connection of each board with the MBU. Check the PSU. Check for a short circuit on the MBU or other boards. Press the Reset button when the DIP switch (SW1,for database protection) is in the default position.

Bad extension circuit Exchange the malfunctioning board for one in good working condition.

Bad connection between the MBU /CHB308 and DKT

Check the connection between the SLT line and DKT on MDF, and fix any mismatching. Repair any broken connection between the System and DKT.

Proximity of DKT and System Check the distance between the MBU/CHB308 and the DKT

DKTU does not operate

Bad DKT

Plug the DKT into another extension port that has been verified as working. If the DKT still does not work properly, replace the DKT.

Bad MBU/CHB308/CSB316 or SLIB8 board

Exchange the board for one in good working condition.

SLT does not operate Bad connection between the MBU/CHB308/CSB316 or SLIB8 and SLT

Check that the board connection between the lines of the SLT and DKT on the MDF, and fix any mismatching.

ANCR fail Check the U8 (Voice processing and Tone detection device). CO line operation failure

Bad connection Check all connections.

Induced noise on the wire between the System and the amplifier

Make sure a shielded cable is in use as the connection wire between the system and the amplifier. Noise on External MOH

and Paging port Excessive input level from the external music source

Decrease the output level of the external music source by using the volume control on the music source.

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