qualitycore –spring 2013 test administration training january 28, 2013

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QualityCore –Spring 2013 Test Administration Training January 28, 2013. Joe Dell Brasel, Ed.D. Principal Consultant ACT Atlanta Office [email protected]. Jennifer Stafford Policy Advisor Kentucky Department of Education [email protected]. Agenda. What’s New - PowerPoint PPT Presentation

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QualityCore Spring 2013 Test Administration TrainingJanuary 28, 2013Joe Dell Brasel, Ed.D.Principal ConsultantACT Atlanta [email protected]

Jennifer StaffordPolicy AdvisorKentucky Department of Education [email protected]

KDE:OAA 1/23/20130AgendaWhats NewConstructed Response AnnouncementTesting Windows and SessionsResponsibilities and DeadlinesAccommodationsMaterialsGroup HeadersLabelsAnswer DocumentsReturn ShippingProhibited/Acceptable MaterialsResources

KDE:OAA 1/23/201311Whats NewWhen students are testedConstructed Response shift to local administrationMultiple Choice test format combinationKDE/ACT upload of student accountsWindow 6 (June 16-July 16) Computer Based Testing Only

KDE:OAA 1/23/201322When Students are TestedPolicy Change: Students are tested at the completion of all coursework.No longer calculate if 55% Example 1Example 2Example 3Student passes semester 1Student passes semester 1Student passes trimester 1Student passes semester 2Student fails semester 2Student fails trimester 2Student takes examStudent retakes semester 2Student takes trimester 3Student takes examStudent retakes trimester 2Student takes exam

KDE:OAA 1/23/20133For state accountability, each student completing English II, Algebra II, Biology and U.S. History must have one score, or an approved exemption, for each of the required EOC exams. Students are tested once at the completion of all coursework. School staff will determine when the student is at the end of the course. This is a policy change from the initial year of EOC implementation; staff will no longer calculate if 55% of the course has been completed before testing a student. Instead, staff will determine when the student has completed all coursework required to complete the course.Once staff members have determined the student will not continue additional coursework or will not need further instruction, the student shall take the EOC exam. If the EOC exam results in the students failure requiring the student to complete the entire course, the student may retake the exam.

Multiple Examples are provided in the DAC/BAC Manual.3New FeaturesCurrently AvailableBatch printing for student reports (directions shared in January 7 DAC Monday E-mail)Combined MC/MC into one booklet

In DevelopmentiPad application

KDE:OAA 1/23/20134Combined booklets and Batch printing are currently available.iPad- Development is in process but a launch date has not been established.

4End-of-Course - Dual PurposeInstructionObjectivesSyllabusCourse OutlineInstructional UnitsFormative Item Pool/Benchmark AssessmentsAccountabilityStudentSchoolDistrictState

KDE:OAA 1/23/20135The End-of-Course assessment model has a combined purpose. We are attempting to use it for instruction and accountability. The QualityCore program offers many instructional resources.

Additionally, it is used in accountability. For student accountability, the End-of-Course is included in students grades. For school and district accountability, it is used in the Next Generation Learners components of the accountability model.

This dual purpose sometimes conflicts. There is a difference between instruction and accountability that needs to be balanced. To keep that balance, changes to the EOC model must be made. We cannot keep that balance with the current model of the test. A new end-of-course model must be created to keep this balance.

5Issues with Constructed ResponseCritical for InstructionSuper Scale ScoreStudent MotivationSecurity of CR ItemsLogisticsState GuidelinesTwo Separate ScoresPaper Based Testing

KDE:OAA 1/23/20136Constructed response items are critical in curriculum, instruction and assessment. In assessments, they can measure application-level cognitive skills as well as content knowledge. They can lead to authentic real world questions that could including time lines, maps, graphs, cartoons, charts, and short readings.

The constructed response items in the QualitCore program met these qualifications, but there were other issues we encountered during the first year of implementation.

The constructed response items in the QualityCore assessment program were unable to add instructional value to the teaching and learning process. Students did not receive a separate constructed response score. School staff were unable to receive instructional value in the super scale score. Super Scale Score

Student motivationCurrently, the CR items are not returned from ACT in time to be included in student final exam grades. The scores are used for school and district accountability. Students are less motivated when the score does not affect them personally.

Security of CR ItemsThe CR items are fewer in number than multiple choice items (MC), English-1, U. S. History-2, Biology-3 and Algebra II-3. It is easier for students to remember the question and share the content with other students in the school, between schools and between districts.

LogisticsACT is committed to getting the MC scores back to school within 10 days of receipt of answer folders or within 24 hours if taken via computer. ACT is unable to report the CR scores back to schools within the same timeframe. Schools are receiving two different scores for students, one for MC/MC and one for MC/MC + CR, which is confusing.

State GuidelinesSenate Bill 1 requires student scores must be reported within 75 days of administration. The length of time it takes ACT to score and report to KDE the CR scores, KDE will not be able to meet the state guidelines.

Two Separate ScoresStudents received a Scale Score based on MC sections that did not always align to the ultimate Super Scale Score. This was a bit confusing to students and staff.

Paper Based TestingThe multiple choice section is offered in paper or computer format. Without the CR, which is only offered in paper format, schools could administer the end-of-course assessment online.

6Local Administration Instructional ValueConstructed Response administered locally will render more instructional value.Students, parents, teachers have student work to score and analyze.Teachers can identify strengths and weaknesses in student writing.Instruction can be based on current data.KDE:OAA 1/23/20137KDE Leadership has decided to shift constructed response from state administered to local administration. Shifting constructed response to a local administration will render much more instructional value than can be provided at the state level. 7Constructed Response Shift to Local AdministrationConstructed Response will not be part of state administered assessment.Students will take multiple choice sections for state accountability.Schools will receive Scale Score (MC/MC).The 2012-13 grading scale aligns more closely to the performance levels (NAPD). Schools can have a better idea of performance levels.

KDE:OAA 1/23/20138Constructed Response will not be part of state administered assessment.Students will take multiple choice sections for state accountability.Schools will receive Scale Score (MC/MC) through the QualityCore online system, Vantage. At this point, we do not plan to release a Super Scale Score for those students who have already taken the constructed response.

The work the advisory committee did in August linking he EOC scores to the ACT benchmarks will still be honored. They determined on the ACT benchmarks the performance level cuts. The benchmarks remain the same, our independent contractor will link the MC Scale Score to those benchmarks. It is a statistical link to those benchmarks. The 2012-13 grading scale aligns more closely to the performance levels (NAPD).

The performance levels did not align directly to a letter grade. There are more letter grades than performance levels. However, schools can have a better idea of performance levels.

8Constructed Response Shift to Local Administration (continued)Constructed Response should be administered at the local levelLocal administration and scoring Included in students final exam gradeInstructional ValueEncourage schools to revisit EOC policiesReview the policy which created the percentage of the EOC into the students grade

KDE:OAA 1/23/201399Constructed Response Shift to Local Administration (continued)Local staff may obtain from various locationsFormative Item Bank (Vantage System)Benchmark Assessment (Vantage System)Local SourceText BookLocally DevelopedOpen Source

KDE:OAA 1/23/20131010Constructed Response Shift to Local Administration (continued)Materials Order process will be the same without constructed response.Computer Based testing for EOC would yield no shipment from ACT. Support materials and manuals are available online.For paper based testing, schools will only receive one Answer Sheet and one set of student labels. It will simplify returning materials.For computer-based testing of multiple-choice items, student results are available in the online system within 24 hours.KDE:OAA 1/23/20131111Constructed Response ImplicationsWindow 4February 1 March 15Constructed Response test booklets will be shipped by ACT in early part of windowDACs hold at district officeManuals do not reflect changeWindow 5 & 6April 15-June 15 & June 16-July 15Constructed Response test booklets will not be shipped by ACTDACs will not receive CR test bookletsManuals will reflect changeKDE:OAA 1/23/20131212Two SessionsTwo separate EOC sessionsMultiple Choice 1 (Paper or Computer)Multiple Choice 2 (Paper or Computer)

Policy Change: School staff may choose to combine paper and CBT for Multiple Choice.Sessions are 45 minutes eachPaper sessions are timed by the test administrator.Computer sessions are timed automatically by the computer. KDE:OAA 1/23/201313For the multiple choice sections, school staff may choose the format of each content area, paper based testing or computer based testing (CBT). This is a change from last year. For example, schools may choose to give juniors the Algebra II paper based and seniors Algebra II computer based.

13 Testing SessionsPaper Testing:ALL students must be tested at the same time, in the same content area.

Computer Testing:Multiple testing sessions can be utilized in a single day.New Policy: The first computer based test must begin at the same time as the paper based test.

Note: A 10-15 minute break is allowed between test sessions.KDE:OAA 1/23/201314Multiple Choice 1/Multiple Choice 2Paper Based Testing: all students in one content area must be tested at the same time (similar to the ACT administration)Computer Based Testing: students may be tested throughout the day in multiple sessionsConstructed ResponsePaper Based Testing: all students in one content area must be tested at the same time (similar to the ACT administration)

14 Testing Windows (Includes Paper and Computer Testing)Six EOC test windows per year August 1-September 15 (new) October 1-November 16December 1-January 15February 1-March 15April 15-June 15June 16-July 15 (Computer Based Only)Within each window, schools choose a 10-day window (consecutive days) to complete the four tests, including make-up sessions.Within the 10-day window, schools choose 1 day per content area.MC1 and MC2 must be given in order on the same day.May schedule multiple content tests on same day.

KDE:OAA 1/23/201315May schedule multiple content tests on the same day.See EOC Sample Schedules:Option ATesting windowApril 15-June 15Two week windowApril 16-April 28One day for each subjectApril 16: English II April 17: Algebra IIApril 18: BiologyApril 19: U.S. History

*Make-up sessions after the original test date within April 16-April 28.

15

Non-Traditional Windows (Includes Paper and Computer Testing)Six EOC test windows per year August 1-September 15 (new) October 1-November 16December 1-January 15February 1-March 15April 15-June 15June 16-July 15 (Computer Based Only)Within each window, schools choose one day per student(s) to complete sessions.MC1 and MC2 must be given in order on the same day.May schedule multiple content tests on same day.

KDE:OAA 1/23/201316The focus is on creating test schedules for individual students as each student completes the course.

Non-Traditional Setting includes Self-Paced, Online, Credit Recovery Courses, and Homebound students. More flexibility neededStudents in Non-Traditional Settings may finish at various times throughout the yearImpossible to test all non-traditional students in the 10-day windowTesting should work to support students in alternative pathways

16Traditional vs. Non-Traditional? High Schools with only Traditional Courses: Use schools 10-day windowAlternative Schools with only Non-Traditional Courses: Use States broader windowSchools with both Traditional and Non-Traditional Courses: Use both schools 10-day and States broad windowKDE:OAA 1/23/20131717Steps for OrderingConfirm Unit Usage (DACs/Designee)Create/Upload Users & Teachers (DACs/Designee)Create/Upload Students (KDE/ACT, Local)Create Class Test Rosters (Local)Finalize Class Rosters (Local)

Note: Valuable Resources are located at: www.act.org/stateservices/kentucky KDE:OAA 1/23/201318Confirm Unit Usage (8 weeks) assign units from district to schools for selected 2-week window; be generous to allow for addition of new students at school level

Create/upload users, teachers, students (7 and 6 weeks) Most of this has been done. Will need to add new users, teachers, students on individual basis

Create class rosters (5 weeks) naming is important will review shortly

Finalize rosters (4 weeks) absolute deadline 4 weeks before test

For each step, please see www.act.org/stateservices/kentucky for pdfs and videos18Responsibilities

District or School Administrator: Conduct Administration Code and Inclusion TrainingConfirm Unit Usage per school Determine Paper or Computer TestingEstimate Number of Students TestingNo automatic overage. DAC/BAC should order additional tests per school. Determine Testing DatesCreate/Upload Students (New enrollees)KDE:OAA 1/23/201319ACT will print Confirmed Unit Usage per school and will ship based on it.Be generous in assigning to schools to allow for overage. No overage shipped.19Create and Upload StudentsKDE will extract from Infinite Campus (IC) students enrolled in IC at the high school level within each district.ACT will create student accounts at the appropriate school. Student grade levels will reflect current status in IC. Accounts for students enrolled after this date will need to be created by the school.

Note: Middle school students taking courses for high school credit will not be included.

KDE:OAA 1/23/201320New 9th GradersNew EnrolleesSee next slide for dates

20Create and Upload Students (continued)KDE/ACT Upload of student accountsSpringData pull from IC Dec. 15 in Vantage early February 2012 High School Graduates will remain in the Vantage system for one year.

KDE:OAA 1/23/20132121ResponsibilitiesSchool Administrator:Create Class Roster Name: OptionsName by school, course, teacher, and periodi.e. CCHS, Algebra II, C. Greer, period 5Name by school, course, per teacheri.e. CCHS, Algebra II, C. GreerName by school, coursei.e. CCHS, Algebra IINote: Separate class roster for extended time for computer based (specific timing).

KDE:OAA 1/23/201322Create Class Test Rosters Options1. Name by school, course, teacher, and periodAdvantages: Teachers can view scores by students by class, better analysis of performance by class, access to summary reportsDisadvantages: Time and effort to create multiple class rosters2. Name by school, course, per teacherAdvantages: Teachers can view scores by students, access to summary reports, fewer number of rosters to be createdDisadvantages: No analysis per class3. Name by school, courseAdvantages: Time and effort to create roster, easiest option on the front endDisadvantage: Teachers do not have access to student and summary reports, effort needed to get scores to appropriate teacher and students

Separate rosters allow for special needs students needing 1 or double time.22ResponsibilitiesSchool Administrator or Teacher:Finalize Class Rosters Verify all students to be tested are on rosterNo roster in SDRR at this timePrint or save electronic copy to use as a reference for accountability in SDRR at the end of school year. Create seating chart

KDE:OAA 1/23/20132323Test Form Changes

KDE:OAA 1/23/201324Right now, when you get ready to confirm unit usage or to create your test rosters, this is what you see. Notice that the end date for each form is April 14, 2013. Therefore, you cannot use any of these tests to assign units to your schools or to create test rosters for testing in Window 4 and 5, which begins April 15. On ????? new forms will be added to Advantage. Those new forms should be used for Windows beginning April 15 and June 16.24Target DatesDeadlines for April 15 June 16End-of-Course TestingBegin Testing the Week of:April 15April 22April 29May 6May 13May 20May 27June 3June 10Confirm Unit UsageFebruary 18February 25March 4March 11March 18March 25April 1April 8April 15Create/Upload Users & TeachersShould be CompleteCreate/Upload StudentsMarch 4March 11March 18March 25April l1April 8April 15April 22April 29Create Class Test RostersMarch 11March 18March 25April 1April 8April 15Aprill 22April 29May 6*Finalize Class RostersMarch 15March 22March 30April 5April 12April 19April 26May 3May 10*Finalize Class Rosters must be completed four (4) weeks plus one day prior to testing. Other dates are targets for workload management. KDE:OAA 1/23/20132525Target DatesDeadlines for June 17 July 15End-of-Course TestingBegin Testing the Week of:June 17June 24July 1July 8July 15Confirm Unit UsageApril 22April 29May 6May 13May 20Create/Upload Users & TeachersShould be CompleteCreate/Upload StudentsMay 6May 13May 20May 27June 3Create Class Test RostersMay 13May 20May 27June 3June 10*Finalize Class RostersMay 17May 24May 31June 7June 14*Finalize Class Rosters must be completed four (4) weeks plus one day prior to testing. Other dates are targets for workload management. KDE:OAA 1/23/20132626Special Populations Regulation Inclusion of Special Populations in the State-Required Assessment and Accountability Programs

No changes to the Inclusion of Special Populations Regulation (February 2009)

Accommodations must be identified in a students Individualized Education Program (IEP), 504 Plan or Program Services Plan (PSP) to be provided on the End of Course assessment

KDE:OAA 1/23/201327No changes were approved or implemented to the Inclusion of Special Populations Regulation discussions in 2012. All accommodations will follow the current Inclusion of Special Populations Regulation (February 2009).

A student must have a specific accommodation identified in their IEP, 504 or PSP and had access to it throughout instruction in order to receive that accommodation on the End of Course assessment.

27Accommodated TestingPaper OnlyR = ReaderA = AudioB = BrailleLP = Large Print ScribePaper and ComputerExtended TimeParaphrasingManipulativesPrompting/CueingBehavior ModificationInterpreter (sign language)Dictionaries/Thesauri

KDE:OAA 1/23/201328Special needs students may take paper format while the rest of the population takes computer based test.

Ordering Accommodated Test MaterialsNavigate to http://www.act.org/stateservices/kentuckySelect the Resources tab (top right side of screen)Select Test Accommodations (left side of screen)Download and complete the KDE Accommodated Testing Materials Order Form. Once the order form is completed, e-mail it to [email protected]

Note: This process is for accommodated materials, not test booklets. Paper units must be allocated to the school and students must be on finalized roster for order to be complete.KDE:OAA 1/23/20132929Ordering Accommodated Test Materials DeadlineThis includes ordering of reader scripts.

Fax Form to QualityCore Customer ServicesForm available at: http://www.act.org/stateservices/kentucky/accommodations.html

Begin Testing the Week of:April 15April 22April 29May 6May 13May 20May 27June 3June 10Accommodations OrderMarch 11March 18March 25April 1April 8April 15April 22April 29May 6Begin Testing the Week of:June 17June 24July 1July 8July 15Accommodations OrderMay 13May 20May 27June 3June 10KDE:OAA 1/23/201330Exemption TypesMedical Exemption choice requires more detailed information, including Date of Diagnosis and Hospitalization. More detailed descriptions are needed for approval.Extraordinary Circumstance (Other Exemption) choice has open field to enter information.For both types of exemptions, see the associated Medical Exemption and Extraordinary Circumstance forms on the KDE web site and in the Forms section of the DAC/BAC.SDRR will be open for exemption applications in Spring.KDE:OAA 1/23/201331Complete the exemption form using the information on the paper copy kept locally. MORE detailed descriptions arent needed just the same information as found on the form.

Extraordinary exemptions should be RARE! For example, death of a parent/sibling, custodial interference, etc. NOT JUST because nothing else fits.

Medical Exemption ExamplesSeriously injured in an accident just prior to or during the testing window;Confined to home or hospital with an acute situation, not a long-term home/hospital instruction situation;Unable to interact with people without serious risk of infection or contamination to others; orPregnant with complications that endanger health of mother or child or has delivered just prior to or during the testing window.

Extraordinary Circumstance Exemption ExamplesStudent in protective custody

Parental kidnapping

Contact the Division of Support and Research for guidance before completing an Extraordinary Circumstance Exemption.

312012 February DAC MeetingsExemption InformationStudent identifying informationNameSSIDGradeGenderDOBSchool NameTest TypeExemption TypeExplanation of Medical or Extraordinary issueRelevant datesKeep paper form on-file in the district.Enter information electronically into SDRR.An Exemption Request is NOT automatically approved.KDE:OAA 1/23/201332Dates of hospitalization, diagnosis, etc. need to be entered into the electronic system (SDRR). Please be as explicit as possible, to reduce the need to deny a claim until additional information is completed.

Only open fields need to be completed.322012 February DAC MeetingsReceiving/Storing MaterialsFebruary 1 March 15Shipment going to DACs will be identified with course name, school and BACs name for easy distributionCheck shipment contents Testing BoxesTest BookletsMiscellaneous BoxesTwo Answer Folders (MC1/MC2 and CR)Pre-ID LabelsReference Sheets--Algebra IITest Supervisors Manual (MC) and Room Supervisors Manual (one per 25 students (MC))School HeaderGroup HeaderBox 1 Contains Packing List

Store SECURELY

LOCKED storageDiscrepanciesCall (866)764-7228

KDE:OAA 1/23/201333When materials arrive, DACs should open the boxes (starting with box marked 1 of X) and verify that the materials listed on the pack/return slip match the materials found in the boxes. If you find any discrepancies, call ACT immediately at 866/764-7228"

Group HeadersOne per class, per rosterOne for MC1/MC2

Example: If Ms. Jones has 3 Algebra II classes, there will be 3 separate Group Headers.3 MC Group HeadersKDE:OAA 1/23/201334Essential for sorting

Number of headers depends on how you create the rosters by subject by class by teacher, by subject by teacher, or by subject by school

B: Test Roster NameD: Vantage Test Assignment Roster ID35

Information for Group HeadersVantage Test Assignment Roster IDTest Roster NameKDE:OAA 1/23/20133636Pre-ID LabelsFebruary 1 March 15Arrive in Miscellaneous Box(s)One per student answer folderMC1/MC2Errors on labelDo not edit Make corrections online within class rosterNo Label Add new students online

KDE:OAA 1/23/201337Answer Document and Labels Affix label to answer folder.

Do not bubble student informationAlthough you will not bubble student ID, there is other information that must be bubbled in, e.g., test booklet number. Follow the instructions in the Supervisors Manual.

OK to not have label; not OK to not be on roster

Every student must be on online roster before testing. Bubble in all information for student if there is no label

Names must be exactly as on roster. Examples of mismatch:Ann for AnneBilly for William

38Return Shipping:Group Headers

Group Header 1MC/MC English 10KDE:OAA 1/23/201339Essential for sorting and returning scores and reports to online reporting system

39Return ShippingPackingEnvelopesUsed Answer Documents (MC1/MC2)Testing Irregularity ReportInstructions on pages 12-17 of Test Supervisors ManualBoxesUsed and unused tests booklets in the boxes stamped with their course namesUnused answer documents and manuals in the boxes stamped MiscellaneousInstructions on pages 12-17 of Test Supervisors ManualKDE and ACT recommend return shipping from the school.KDE:OAA 1/23/201340May pack efficiently. OK to have mix of subject test booklets in same box.

Example:All of English 10 Test Booklets will fit into box marked English 10 and there is room left over. All of Algebra II Test Booklets will fit into box marked Algebra II and there is room left over. You may have fewer Biology Test Booklets. They may fit into the left over space of the English 10 and Algebra II boxes. It is OK to combine these for return shipping.40

Packaging and ShippingApril 15 - June 15One document per student per testTest booklet pre-printed with student and teacher nameAnswer sheet pre-filled with student informationAnswer sheet bound as perforated sheet into test bookletReference Sheet for Algebra 2 bound as perforated sheet into test bookletOne document per Test SupervisorTest Supervisors ManualPre-filled School HeaderPre-filled Group RostersAll shipped from the printerMore information to come on what shipment will look likeKDE:OAA 1/23/20134141Window 6: June 16-July 15Policy Change: Computer Based Testing OnlyReturn of student scoresGuarantee from ACT to provide accurate dataEnsures students scores will be included in accountabilityKDE:OAA 1/23/201342Special needs students may take paper format while the rest of the population takes computer based test. However, there is no guarantee accommodated students scores within window six will be in 2012-13 accountability.

42Supplemental Order ProcessE-mail: [email protected] needed per courseSee example below:MASON COUNTY SCHL DISTMASON COUNTY HIGH SCHOOLBiology suborder 8233 10 testsEng 10suborder 82324 testsMay 5May 16

KDE:OAA 1/23/20134343IrregularitiesA disturbance or distraction occurs that could affect one or more students scores.A student becomes ill and discontinues testing.A student questions or challenges a test item.A student uses unauthorized testing aids.Complete a Testing Irregularity Report (Test Supervisors and Room Supervisors Manuals)KDE:OAA 1/23/20134444MaterialsComputerProhibitedNotesForeign language or English dictionaryElectronic devices and cell phonesAllowedScratch Paper-Please collect and destroy securely.CalculatorsReference Sheets (Algebra II)

Pencil/PaperProhibitedScratch paperNotesForeign language or English dictionaryElectronic devices and cell phonesAllowedScratch work is to be done in the test booklet.CalculatorsReference Sheets (Algebra II)

KDE:OAA 1/23/20134545Practice Online TestingCoordinate with District Technology Coordinators to verify workstations are ready for online testingCBT Launch Demo PPTQC CBT QuickStart LaunchTest

Teachers/Students may use the Launch Demo to practice the system.KDE:OAA 1/23/201346To verify the QualityCore testing application and VanGuard secure browser will work well in each school's environment QualityCore provides a Launch Demo. After installing VanGuard, the schools can perform the Launch Test. Follow the directions contained in the CBT Launch Demo PPT and the QC CBT QuickStart Launch Test.

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KDE:OAA 1/23/20134747

Test SecurityAppropriate training for Administration Code and Inclusion RegulationsSignatures on Administration Code and Inclusion TrainingSeating charts that reflect everyone in each testing room (adults and students)

KDE:OAA 1/23/201348Recent loss of certification for Kentucky educators emphasizes a serious issue.48

Seating ChartKDE:OAA 1/23/201349Sample seating charts can be found on the KDE website.49ResourcesKentucky QualityCore Websitewww.act.org/stateservices/kentucky

Kentucky Department of Educationhttp://education.ky.gov/AA/distsupp/Pages/EOC.aspx KDE:OAA 1/23/20135050Contact InformationACTACT Customer Services: E-mail: [email protected]: (866)764-0228

Joe Dell Brasel, Ed.D.E-mail: [email protected] KDEAssessment Support and Research:E-mail: [email protected]: (502) 564-4394

Jennifer StaffordE-mail: [email protected] KDE:OAA 1/23/20135151