Quality Systems International Quality Systems International is the world's leading innovator in LIMS (Laboratory Information Management System) software. Our WinLIMS software is used in over 800 organizations throughout the world to add productivity and savings by optimizing the flow of information to and through the laboratory. WinLIMS is incredibly scalable which allows it to be used by very large multi-national companies such as Pepsico, Kraft, Cabot Corporation, Air Products, BMW, etc. who have hundreds of users located in multiple sites or by very small laboratories with only a handful of users. The flexibility of WinLIMS allows it to be used in laboratories of all types (QC, R&D, Analytical Service, Commercial Testing, etc.) and in a variety of industries (Chemical, Food & Beverage, Pharmaceutical, Physical Testing, Petrochemical, etc.). WinLIMS.NET™ - LIMS Anywhere You Want It! Quality Systems International provides business solutions to the market through its wide range of laboratory automation product offerings. Our Laboratory Information Management System WinLIMS.NET™ is the industry's most feature-rich LIMS that is ready-to-use right Out of the Box. QSI was the first to introduce a 100% web-based LIMS back in 1999 and our second-generation WinLIMS.NET™ is the most powerful, yet affordable, LIMS on the market.

Proven Success & Unprecedented Satisfaction What differentiates QSI from other LIMS is our customer's satisfaction level with both our products and services. The evidence of this is clear from the direct feedback of customers. The independent 2007 LIMS Watch Report by Scientific Computing clearly shows QSI leading the industry. As a summary result the report says: Again, QSI users were the most satisfied with the LIMS implementation experience.

Item WinLIMS Users

System Size (Multi-Site Systems) 79.2%

Implementation is Effective & Successful 87.5%

System Exceeded Expectations 54.4%

Understanding customer’s goals 71.0%

Continuity from sales to implementation 100%

Support Team is Highly Knowledgeable 83.3%

Internal Management 10 hrs or less/wk 75%

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The WinLIMS™ Family of Products and Services

• WinLIMS.NET Forms Client version 7.0 • WinLIMS.NET Web Client version 7.0 • Professional Services • Training Services

Through extensive experience with over 800 labs using WinLIMS throughout the world, QSI has developed a high degree of LIMS (Laboratory Information Management System) functionality for a variety of different industry sectors. WinLIMS.NET™ is a sophisticated laboratory software package that can manage all of your sample workflow and business logic. WinLIMS.NET™ combines manual interaction with automated data integration for analytical instruments, ERP (e.g. SAP, JDE, Prism, etc.), process control, customer relations and project management systems to provide smooth and efficient flow of information within your organization. Comprehensive reporting of data is provided using Crystal Reports™ / Business Objects™ (a QSI business partner) and the Microsoft Office™ suite. WinLIMS.NET™ interfaces to SAP ERP™ were certified using both the conventional SAP.NET connector as well as the powerful SAP NetWeaver™ technology. Industries The flexibility and standard features of the WinLIMS.NET™ software and the professional QSI implementation and support team enables WinLIMS to be implemented in virtually every industry that uses a laboratory to test the quality and safety of their products, or to develop new products or to ensure safe environmental conditions. Some of the industries currently served by QSI are listed below.

• Chemical Manufacturing Industry • Food & Beverage Industry • Pharmaceutical & Medical Device

Industry • Petrochemical Industry • Physical Testing Industry • Agricultural Products Industry • Public Service & Environmental Safety

Laboratory Classifications The flexibility of the WinLIMS.NET™ software and the professional QSI implementation and support team enables WinLIMS.NET™ to be implemented in different types of laboratories.

• Quality Control Labs • Analytical Services Labs • Research & Development Labs • Commercial Testing Labs

Services Quality Systems International provides a variety of services to help you rapidly implement WinLIMS.NET™ and to ensure that WinLIMS delivers the functionality that perfectly fits your laboratory.

• Professional Services • Instrument Interfacing • 3rd Party Integration • Support & Upgrade Services • Training

WinLIMS™ is a Quality System Project success is not a product of chance! WinLIMS.NET™ has been created from the first line of code using a specific quality system to ensure it’s compliance with the requirements imposed by standards like GLP, GALP, cGMP, and ISO 9000-3.

QSI uses a specially adapted version of the V-model for both internal development and customer projects. In projects an individually tailored V-model defines the framework to successfully carry out the project, meeting time and financial guidelines. Proven in hundreds of installations this approach has immediate benefits for the customer: High quality Release and upgrade capability No custom code Fast project times Configuration change control Multi-language without changes to sources "Closed System" as defined by 21 CFR Part 11 "Category 4 - Configurable Software Package" as defined by GAMP 3 Every software release of WinLIMS.NET is extensively tested by formal test plans and scripts. QSI’s quality system is available for inspection and review by customers upon request. Audits have been carried out multiple times and have not revealed any significant shortcomings, resulting in all customers being able to successfully validate their system.

Proven Track Record in Many Industries Minerals and Chemicals This covers the sectors Bulk Manufac-turers, Mines and Quarries and Spe-ciality Chemicals. Functionality provided covers product re-grade, batch tracking, customer specification matching, in-process testing, interfacing to production systems, SPC, SAP ERP interfacing etc. Pharmaceuticals WinLIMS has all the controls and functio-nality to meet all the demands of the regul-atory bodies prevalent in this sector. This includes the following. 21 CFR Part 11, high levels of security, training and qualifi-cations, full audit trails, version controls for methods and specifications, stability trials, complaints and corrective actions, electronic and digital signatures, SAP ERP interfacing, etc.. Food and Drink WinLIMS caters for the requirements of the QA/QC, Micro, Sensory and R&D laboratories. A wealth of functio-nality exists for all laboratories, including recipe de-velopment, multiple specification limits (label declaration, country specific, etc..), sensory testing, micro bulking and pooling, traceability, electronic and digital signatures, SAP ERP interfacing, etc..

Healthcare and Cosmetics For manufacturers of healthcare, cos-metics and surgical products, hospitals and clinics. WinLIMS has the functionality for the requirements of all the labs associated with this business sector, such as clinical, micro, QA, R&D and pharmacology. The functionality includes patient studies, stability trials, scheduled environmental swab sampling, document management, etc.. Petrochemicals Refining Blending (Automotive and Industrial), Used Oil Analysis, Bitumen Production, Chemi-cals. Functionality exists for each aspect of the busi-ness, such as blend optimisation, blend corrections, automated commenting for used oil, formulations, customer specification matching, etc.. Environmental and Contract Labs WinLIMS meets the requirements of both environmental and contract labs. Func-tionality exists for both lab types, such as interfacing to online monitors, statistical analysis by type and location, powerful reporting, invoicing, remote sample login, etc..

Automotive WinLIMS.NET provides a number of functionalities for labs form the automotive sector to optimally represent the typicals work flows of lab order requests and corresponding samples, increasing qualitiy, safety amd productivity, esp. turnaround time. Typically WinLIMS is used worldwide with different languages. Key to the high acceptance of WinLIMS in this sector is the integration of internal and external customers via web modules. Customers register their requests via a WinLIMS web module and can find out the status of their request via web at all times. COAs will also be automatically sent via web. Government Labs Government labs performs a variety of functions ranging from environmental monitoring, food control, animal health to forensic labs. They share the need to reliably record data that must hold in court. The functionalities of WinLIMS for this area include 21 CFR Part 11, high levels of security, training and qualifi-cations, full audit trails, version controls for methods and specifications, stability trials, complaints and corrective actions, electronic and digital signatures, SAP ERP interfacing, etc.. An important feature is the WinLIMS document management system with the built-in WinWord mechanism to be able to mix and match lab data with the expert interpretation.

Instrument Interfaces The WinLIMS Bridge External Interface API is a generic tool for bi-directional interfacing with instruments and host computers running e.g.SAP ERP. The Bridge can work via file transfer (XML, CSV, XLS, TXT, etc.) or direct database access. Interfaces to analytical equipment (GC, HPLC, AAS, ICP, etc.), ERP-Systemen (SAP ERZ, E-Business Suite, Navision,etc.), process control systems and practically any other data source can be built conveniently and safely, with a minimum of time and resource. WinLIMS is using this tool extensively in it’s certified interface for SAP ERP using NetWeaver technology. QSI QSI is a company active worldwide with addresses in all important industrialized countries. We offer software products and services for lab automation and lab management.

QSI has been established 1991. 1993 the Client/Server based laboratory information management system WinLIMS™ has been introduced to the market. QSI now is one of the most successful globally acting LIMS companies. There are over 10.000 users world-wide using WinLIMS™.

Quality Systems International Quality Systems International is a leader in the supply of innovative LIMS (Laboratory Information Management System) software and associated consulting services, which together provide enterprise solutions for all laboratories. By the careful selection of new technologies in connection with experienced staff we let our customers participate in the technological process at all times in the optimum way. Quality System International maintains offices in a variety of different countries and can support its users perfectly: anywhere they want it.

QSI GmbH QSI Corp. QSI UK Ltd. QSI Pty Ltd. QSI BV Robert-Bosch-Str. 5 445 Godwin Ave. Carter House, Chilton The Atrium - Suite 9 Gewandeweg 5, 63225 Langen Midland Park, NJ 07432 Aylesbury, Bucks 476 Canterbury Road NL-6161 DJ Geleen Deutschland U.S.A HP18 9LS UK Forest Hill VIC 3131 The Netherlands +49 6103 9007 0 +1 201 251 2101 +44 1844 208 598 +613 9877 5588 +31 46 7501167 www.qsi.de www.qsius.com www.qsiuk.com www.qsiaus.com.au www.lims-software.nl