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Quality Report 2012-2013

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Page 1: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Metro Technology Centers

Quality Report 2012-2013

Page 2: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W
Page 3: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Report to Stakeholders 1

Superintendent’s Messagehave had the great fortune to work at Metro Technology Centers for over 18 years and now as Superintendent. I am honored to serve and vow to do my very best to keep up the high standards set by my predecessors.

In 2000, we began a journey of continuous quality improvement. We have seen our results improve and have experienced a total culture transformation, a culture built on trust and respect.

We have received:•12consecutiveGoldStarAwardsbytheOklahomaAssociation

of Career & Technology Education•TheOklahomaQualityAwardofExcellence

(the only career tech to receive this award)•ISO9001:2008Certification•TheCommunityImpactAwardforEducationbythe OKBusinessEthicsCommission

•TheEnvironmentalExcellenceAwardbytheEnergyEducation•TheHealthyBusinessAwardbytheOKStateDepartmentofHealth•TheTopWorkPlaceinOklahomaAwardbytheOklahoman

OurBusiness&Industrystaffhasprovidedconsultingandtrainingtolargeand small businesses that has created thousands of new jobs, resulting in an economic impact for our city of over $24 million.

Aswemoveforward,IamveryoptimisticaboutMetroTech’sfuture.Wehavecome a long way but still have many goals to reach and improvements to make. Even with economic challenges we have faced, we continue to make the mostefficientandresponsibleuseofourresources.Werelyondatatodriveour decisions. This is evident through our Energy Management program that hassavedthedistrict$649,683inthreeyears.

Metro Technology Centers continues to provide a quality educational experience for all of our students. We use the best resources to reach every student to help them grow and be the best person they can be.

Inclosing,IleaveyouwithaquotefromauthorHarrisonOwenthathasmeantalottome,andIthinkisapplicabletoallofusaswemoveforward:“Whenthe spirit of people is strong, focused, and vibrant, wonderful things happen.” We expect to see wonderful things happen at Metro Technology Centers.

ElaineStith,Ed.D.,Superintendent

I

“A New Year, A New Beginning, Same Journey”

Page 4: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Metro Technology Centers

2 Report to Stakeholders

Our Mission Our MissionMetro Technology Centers prepares people for successful employment and life in a global society.

Our VisionMetro Technology Centers will be recognized as a critical partner in economic development by preparing a high-quality workforce.

Our Commitment To be the very best we can be at serving our students andstakeholdersandtofindjoyindoingso.

Our Core Values •Customer-focused•Learning-centered•Accountableandethical•Innovative•Nurturing,sensitiveandsupportive•Dedicatedtocontinuousqualityimprovement

Our Core Competencies•Holisticapproachtoeducation•Technicaltraining•Customizedbusinessandindustrytraining

Our Quality Policy Metro Technology Centers seeks to provide the highest quality programs and services enabling students to succeed in their chosen career major and higher education. We are committed to comply with requirements and continually improve the effectivenessofteaching,learning,andthequalitymanagement system, based on customer needs and expectations.

(BoardPolicyBP-1007)

Table of Contents

Superintendent’s Message ...........................................1

Mission-Vision-Core Values ..........................................2

Who We Are ................................................................ 3

Board of Education .......................................................4

Processes & Student Educational Performance ..........5

Student & Stakeholder Engagement & Satisfaction...10

Faculty & Staff Engagement & Capabilities ...............17

Leadership & Governance Accountability ..................20

Financial & Market Position ........................................24

Metro Technology Centers believes in the worth of all individuals and is committed to equal opportunity for each employee, student or any person visiting a District campus. Metro Technology Centers does not discriminate on the basis of race, color, national origin, sex/gender, age, marital or veteran status, religion, pregnancy, or genetic information or disability in recruitment, hiring, placement, assignment to work tasks, hours of employment, levels of responsibility, and pay.

Page 5: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Metro Technology Centers

Report to Stakeholders 3

District Campuses

Aviation Career Campus (ACC)

Will Rogers World Airport 5600 S. MacArthur BoulevardOklahoma City, OK 73179

Business Development Center South (BDS)

309 S.W. 59th Street • Suite 302 Oklahoma City, OK 73109

South Bryant Campus (SBC)

4901 S. Bryant Avenue Oklahoma City, OK 73129

Business Conference Center (BCC) • 1900 Springlake DriveChild Care Center (CCC) • 3901 Martin Luther King AvenueEconomic Development Center (EDC) • 1700 Springlake DriveHealth Careers Center (HCC) • 1720 Springlake DriveInformation Technology Center (ITC) • 1800 Springlake DriveMetro Career Academy (MCA) • 1901 Springlake DrivePublic Safety Academy (PSA) • 1700 Staton Drive

Downtown Business Campus (DBC)

Chase Cotter Tower 100 N. Broadway Ave • 3rd Floor Oklahoma City, OK 73102

Who We AreMetro Technology Centers is a career and technologycenterdistrictwithfivelocations.Theschoolwasestablishedin1979byavoteofthepeopletoserveOklahomaCityinprovidingcareer and technology education (CTE).

TheOklahomaCTEsystemwascreatedinthe1960’sasathird,publicly-supportededucationbranchwithitsownOklahomaStateBoardofCareerandTechnologyEducation(OSBCTE)andOklahomaDepartmentofCareerandTechnologyEducation(ODCTE).MetroTechisoneof29technologycentersinthestateofOklahoma.

MetroTechprovides95full-timecareer majors within 16 career clusters for high schoolandadultstudents.Highschool students receive credit toward high school graduation.Bothstudentgroupscanearn collegecredit,certificationsand/orlicenses.

Short-term adult and career development (ACD)coursescanbeoneto100hoursonanysubjectwhereaneedhasbeenidentified.Customized courses are provided to promote personal, economic and organizational developmentforindustry-specifictraining anddevelopment(ITD)clients.

OtherservicesprovidedbyMetroTechincludecareer and business counseling, assessment, financialaid,employmentservices,computerizedacademiccentersincludingESL(EnglishasaSecondLanguage),childcare,disabilityservices and bus transportation. Metro Tech also provides special programs for high school dropout recovery and prevention (Metro Career Academy),transitionfromgovernmentassistancetotheworkplace(BEST),GEDpreparationandbusiness incubators for new businesses.

Springlake Campus • Oklahoma City, OK 73111

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Metro Technology Centers

4 Report to Stakeholders

Board of Education

Mr. Ron Perry District 1

Ms. Elizabeth A. RichardsDistrict 3

Dr. Donna Neal ThomasDistrict 5

Mr. Jim Huff District 7

Ms. Sarah McKinneyDistrict 2

Ms. E. Elaine SchusterDistrict 4

Ms. Patricia Means District 6

Mr. Don WrightEmeritus

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Reno Ave

10th St

23rd St

36th St

50th St

63th St

Wilshire Blvd

Britton Rd

Hefner Rd

122nd St

Memorial Rd

SouthBryantCampus

BusinessDevelopmentCenter

AviationCareerCampus

DowntownBusinessCampus

SpringlakeCampus

District Map

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Metro Technology Centers

Report to Stakeholders 5

Goal 1:

Superintendent’s Students of the Year 2013

Amanda Katie Vincent High School Student of the Year

Metro Technology Centers is a recipient of the Oklahoma Quality Foundation Award for Excellence.

Christal Mahan completed the Web DesignSpecialistcareermajor.ChristalisamemberoftheNationalTechnicalHonorSocietyandservedaschapterreporter for the student organization SkillsUSA.ShehelpedpromoteMetroTech’sGraphicCommunicationsprogram through social media and even helped Metro Tech receive a grant fromTarget.ChristalplacedfirstintheDistrictSkillsUSAcontestandsecondin the state competition. Christal is now working at Spokesme, a social networking company that helps businesses and schools. She plans to finishhercollegedegreeinwebdesign.

KatieVincentgraduatedfromMetroTech’sMetroCareerAcademytoreceive her high school diploma. She also completed career training in CulinaryArts.KatiewasamemberoftheNationalTechnicalHonorSocietyand a member of the leadership groupWomenofWorthorWOWforshort.KatiehasvolunteeredwithspecialneedschildrenatCoffeeCreekRiding Centers and at the Infant Crisis Center. She loves to write and isapublishedpoet.Katiereceivedacollege scholarship and is attending EcclesiaCollegeinArkansas.Shehopesto become a counselor and to use her culinary skills in everyday life.

Improve Processes and Student Educational Performance

Christal Mahan Adult Student of the Year

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Metro Technology Centers

6 Report to Stakeholders

Goal 1: Improve Processes and Student Educational Performance

MetroTech’sParentResourceCenterhostedtheCollege&CareerFaironNovember8thattheMetroCareerAcademy(MCA).Parentswereabletobringtheirchildrentomeetwithcollege representatives from across the state. Information was providedonthefastestgrowingcareersinOklahoma,skillsrequired for jobs, how to get in to college and how to obtain financialaidforcollege.Familiesalsolearnedhowstudentscan earn college credit while learning career skills at Metro Tech, even in high school.

Saved By an Angel AformerPublicSafetyAcademystudentwasabletouseskills,learnedinclass,tosaveawoman’slife.AngelSalazaradministeredCPRtoanelderlywomanthathadfallenatapark.OklahomaCityfireandpoliceworkerssoonarrivedandtransported the woman to a local hospital. She survivedastroke.ThefireandpolicepersonnelwereveryimpressedwithSalazar.Angeltoldthefirstrespondersproudly,“IlearnedCPRatMetroTech’sPublicSafetyAcademy.”

College & Career Fair Hosted by Parent Resource Center

0 20 40 60 80 100

FY08 89.9%

FY09 93.0%

FY10 91.6%

FY11 90.7%

FY12 84.3%

0 20 40 60 80 100

FY08 94.8%

FY09 92.0%

FY10 88.9%

FY11 94.5%

FY12 92.0%

Positive Placement Rate forCareer Major Students

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Metro Technology Centers

Report to Stakeholders 7

Goal 1: Improve Processes and Student Educational Performance

0 50 100 150 200 250 300 350

FY09 260

FY10 253

FY11 314

FY12 222

FY13 155

WorkKeys® Career Readiness Certificates

WorkKeys® ACTWorkKeys®isajobskillassessmentsystemusedintheUnitedStates.Itwascreatedinthelate1980’sbyACT,Inc.Itisusedbybusinessestomeasureworkplaceskills of employees and job applicants and by schools and colleges to help prepare students for the workplace.

AMTstudentsmusttakeseveralrigoroustests in order to receive their license from theFederalAviationAdministration(FAA).MetroTechstudentscontinuetoperform above the national average.

0 20 40 60 80 100

89%84%

90%84%

88% 84%

87%84%

84%81%

FY09

FY10

FY11

FY12

FY13

FAA National Licensing Test Scores

Metro Tech National

Aviation Maintenance Technology Students Outrank National Averages

Page 10: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Metro Technology Centers

8 Report to Stakeholders

Goal 1: Improve Processes and Student Educational Performance

Metro Tech Receives ISO 9001:2008 Certification MetroTechwasawardedISO9001:2008RegistrationandCertificationonOctober16,2012.The9001ISOcertificationshowsthat Metro Tech is a customer-focused business management system that continues to improve business performance and growth. ISO9001isaninternationalqualitymanagement standard. It is rapidly becoming the most popular quality standard in the world. Thousands of organizations in over 100 countries have adopted it, and many more are in the process of doingso.Why?Becauseitcontrolsquality, saves money, customers expect it and competitors use it.

Nonconformities from ISO 9001:2008 Third Party Quality Audit ISOCertificationrequiresthirdpartyorexternal audits outside the internal audit process.Asindicatedinthegraph,thenumberofnonconformitiesidentifiedduringthethird party audits have decreased, showing afavorabletrendfrom55%compliance2011-2012to75%compliance2012-2013.Decreasingnonconformitiesfromauditfindingsindicatecomplianceandisevidenceofeffectiveprocessimprovements.

0 2 4 6 8 10

FY11 9

FY12 4

FY13 1

Number of Nonconformities

Page 11: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Metro Technology Centers

Report to Stakeholders 9

Goal 1: Improve Processes and Student Educational Performance

College CreditMetro Tech students may earn college credit through cooperative alliance agreements withpartneringcolleges,theOklahomaStateRegentsforHigherEducationandtheOklahomaDepartmentofCareerandTechnology Education.

0 200000 600000 1M

FY09 $1,095,310

FY10 $930,837

FY11 $956,859

FY12 $996,697

FY13 $897,356

0 300 600 900 1200 1500

Number of Students Participatingin College Cooperative Agreements

FY09 1,253

FY10 1,193

FY11 1,133

FY12 1,035

FY13 992

Page 12: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Metro Technology Centers

10 Report to Stakeholders

Gold Star Award Twelve Years in a RowMetro Technology Centers was presentedtheGoldStarAwardbytheOkACTE(OklahomaAssociationofCareerandTechnology Education.) The award recognizes districts that have met rigorous and demanding criteria, such as ratesforcompletion/retention,job placement, total enrollment and student participation in student organizations.

“Metro Tech provides a workforce that is credentialed and work-ready with minimal additional training required.”

Goal 2: Improve Student & Stakeholder Engagement & Satisfaction

Lieutenant Governor Endorses Metro Tech Aviation Career Campus LieutenantGovernorToddLambvisitedMetroTech’sAviationCareerCampus.Hewasveryimpressed with the hands-on training on actual airplanes. TheLt.Governorhadarticlespublished in newspapers throughoutOklahomaspeakingabout our state being the leader in the aerospace industry. In thearticleLambwrote,“MetroTech provides a workforce that is credentialed and work-ready with minimal additional training required.Over92%ofMetroTechstudentsfindjobsandgotoworkinOklahomauponcompletionoftheir training.”

Page 13: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Metro Technology Centers

Report to Stakeholders 11

Goal 2: Improve Student & Stakeholder Engagement & Satisfaction

GirlTECH Program in the News GirlTECHisamentorshipprogramthatwasheldatNortheastAcademyand Metro Technology Centers in 2012&2013.TheGirlTECHmissionis to equip students with skills needed to pursue careers in non-traditional areas, commonly held by men, such as science, technology, engineering and math (STEM) and other current, emerging high-skill occupations. The participants took fieldtripstosciencemuseumsandvisited STEM related businesses. Job shadowing and soft skills training were included in the program. StudentSolanaCevillesaid,“It’sfun,but you are also learning something new. It can help improve your life.”

“It’s fun, but you are also learning something new. It can help improve your life.”

Summer Bridge Camp at MCA OklahomaCityeighthgradestudentsaregetting a jump start on high school by attendingMetroTech’s“SummerBridgeCamp” during the month of June. The camp is“bridging”thegapofteenstransitioningfrommiddleschooltohighschool.AttheMetroCareerAcademy,studentsaresharpening their academic skills and exploring future careers. Students are increasing their skills in science, technology, engineering and math (STEM), while at the same time practicing hands-on skills required for STEM careers.

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Metro Technology Centers

12 Report to Stakeholders

Goal 2: Improve Student & Stakeholder Engagement & Satisfaction

Student Satisfaction Metro Technology Centers conducts astudentsurveyeachspring.Ona30-questionsurvey,studentsareaskedto rate items on a scale of 1 to 4 (strongly disagree to strongly agree) covering such topics as instruction, instructional support, availability of resources, counselor and site director support, student activities, student-relatedpoliciesandsafety/securityof the school environment. Students are asked to provide comments on the greatest strengths in their career majors at Metro Technology Centers, as well as the greatest opportunities for improvement.

Advisory Committee Surveys To determine the satisfaction of business and industry partners, Metro Technology Centers conducts a survey of career major advisorycommitteemembers.Businessandindustry representatives are asked to rate items on a scale of 1 to 4 (strongly disagree to strongly agree). Topics covered include rigor of skills training, communication aboutavailablecareermajors,flexibilityofprogramofferings,academicandcollegepreparation, student activities, district contributions to the economic development ofitscommunity,andsafety/securityoftheschool environment.

0 20 40 60 80 100

FY09 91.4%

FY10 92.5%

FY11 91.9%

FY12 92.0%

FY13 93.5%

0 20 40 60 80 100

FY09 97.0%

FY10 97.5%

FY11 97.7%

FY12 97.7%

FY13 97.3%

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Metro Technology Centers

Report to Stakeholders 13

Goal 2: Improve Student & Stakeholder Engagement & Satisfaction

0 20 40 60 80 100

FY09 90.3%

FY10 94.6%

FY11 95.1%

FY12 92.8%

FY13 88.4%

Full-Time Enrollment vs. Capacity Rate Full-Time Enrollment

0 500 1000 1500 2000

FY09 1,549

FY10 1,612

FY11 1,563

FY12 1,686

FY13 1,651

0 5000 15000 25000 35000

FY09 31,013

FY10 24,523

FY11 24,251

FY12 25,197

FY13 18,319

ACD/ITD Enrollment Total Enrollment

0 5000 15000 25000 35000

FY09 32,562

FY10 26,135

FY11 25,814

FY12 26,883

FY13 19,970

0 1000000 2000000 3000000 4000000 5000000

FY09 $3,033,335

FY10 $4,368,394

FY11 $4,733,376

FY12 $4,146,541

FY13 $3,464,846

0 200 400 600 800 1000

FY09 851

FY10 702

FY11 614

FY12 677

FY13 550

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Metro Technology Centers

14 Report to Stakeholders

Goal 2: Improve Student & Stakeholder Engagement & Satisfaction

Students Participate in the State of Creativity ForumOver50MetroTechstudentsworkedwithartistDouglasEldertocreateandinstallafive-storydesignprojectforthe2013StateofCreativityForum.Thedesignwasbasedontheforum’stheme,BuildingBridges,andwasshowcasedinthelobbyoftheOklahomaCityCivicCenter.Studentsused skills they learned in the programs of Computer AidedDraftingandDesign,GraphicCommunications and Construction Technology.

State of Creativity

Forum

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Report to Stakeholders 15

Goal 2: Improve Student & Stakeholder Engagement & Satisfaction

Metro Technology Centers

Metro Tech Hosts 8th Aviation Careers CampInJune2013,MetroTech’sAviationCareersCampus hosted the 8th annual summer camp calledACEorAviationCareersEducationfor25middleschoolstudents.MetroTechandtheFAA(FederalAviationAdministration)coordinate the two-week classes each year for teens to explore careers in space and aviation. TheACEclassesgive7th&8thgradestudentshands-on activities such as building rockets, punching rivets into airplane sheet metal, taxiing an airplane, boarding airplanes and seeing up close how airplane engines work. The students also hear speakers from the aviationfieldandenjoyfieldtripstoaviationmuseums and airports.

Aviation Careers Camp

Page 18: Quality Report 2012-2013 - Metro Technology Centers...Will Rogers World Airport 5600 S. MacArthur Boulevard Oklahoma City, OK 73179 Business Development Center South (BDS) 309 S.W

Auto Collision Technology National Institute for Automotive Service Excellence (ASE)

Auto Service Technology National Institute for Automotive Service Excellence (ASE)

Aviation Maintenance Federal Aviation Administration (FAA)

Construction Technology National Center for Construction Education and Research (NCCER)

Associated General Contractors of Oklahoma (AGC)

Cosmetology Oklahoma State Board of Cosmetology

Dental Assisting American Dental Association Commission on Dental Accreditation

Facial Technology Oklahoma State Board of Cosmetology

Lead-Based Paint Training Oklahoma Department of Environmental Quality (ODEQ), Environmental Protection Agency (EPA)

Legal Office NALS-The Association for Legal Professionals

Medical Assisting Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Curriculum Review Board of the American Association of Medical Assistants Endowment (AAMAE)

Nail Technology Oklahoma State Board of Cosmetology

Practical Nursing National League for Nursing Accrediting Commission, Oklahoma Board of Nursing

Radiologic Technology Joint Review Committee on Education in Radiological Technology

Surgical Technology Commission on Accreditation of Allied Health Education Programs (CAAHEP)

16 Report to Stakeholders

Goal 2: Improve Student & Stakeholder Engagement & Satisfaction

Metro Technology Centers

Industry Accreditations and Certifications

Metro Tech is fully accredited by:

•TheNorthCentralAssociationCommissiononAccreditationand School Improvement (NCACASI)

•TheOklahomaBoardofCareer and Technology Education(OBCTE)

•TheOklahomaStateBoard of Education

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Metro Technology Centers

Report to Stakeholders 17

Metro Tech Receives Healthy Business Award MetroTechreceivedthe2012HealthyBusinessAwardfromtheOklahomaStateChamberofCommerceandtheOklahomaStateDepartmentofHealth.ThisinitiativeseekstorecognizethosebusinessesthatareworkingtoimproveOklahoma’shealthstatusbyprovidinghealthandwellness opportunities for their employees.

Metro Tech was chosen to receive the award because of progressive stepsto“goaboveandbeyondthecallofdutytoexemplifyahealthyenvironment and healthy employees,”as stated in the letter of recognition.

Goal 3: Improve Faculty and Staff Engagement and Capabilities

Metro Tech’s Women of Worth Receive Kaleidoscope Award Tonya Walker was presented theKaleidoscopeAwardduringthe2013stateconferencefortheOklahomaAssociationofCareerand Technology Education. Tonya received the award for creating the diverse leadership program for students called Women of Worth or “WOW”forshort.Theprogramwasdeveloped to help foster self-esteem and instill leadership traits for young women. Students in the program study values, ethics, responsibilities, and decision-making.

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Metro Technology Centers

18 Report to Stakeholders

Goal 3: Improve Faculty and Staff Engagement and Capabilities

South OKC Chamber Names Tessa Martin Teacher of the Year MetroCareerAcademy’sEnglishTeacher, Tessa Martin was named MetroTechnologyCenters’TeacheroftheYearfor2013.TheawardwaspresentedonApril2,2013duringtheSouthOklahomaCityChamber’sExcellenceinEducationBanquet. Dr.DennisPortis,AssociateSuperintendent of Instruction said, “Thiscreativeteacherdesignslessonplans that explain material in a way that is relatable to the generation and population she serves. Tessa Martin is constantly seeking new ways to mentor and motivate these students.”

0 5000 10000 15000 20000 25000

FY09 20,616

FY10 17,348

FY11 19,667

FY12 16,575

FY13 12,955

0 20 40 60 80 100

Employee Retention Rateby Job Group

District Leaders Faculty Support Staff

FY09

FY10

FY11

FY12

FY13

100%93%95%

97%97%95%

100%92%95%

95%95%91%

97%91%96%

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Metro Technology Centers

Report to Stakeholders 19

Goal 3: Improve Faculty and Staff Engagement and Capabilities

Metro Tech Named a Top Place to WorkMetroTechwasranked#10outof795companiessurveyed,asoneofthebestplacestoworkinOklahoma.The Oklahomannewspaperhiredanoutsidefirmtoconductthesurveys.SomeresponsesbyMetroTechemployeesinclude,“Theabilitytotouchlives,feelingvaluedbyadministration and working in a positive atmosphere.”

0 20 40 60 80 100

FY08 85.9%

FY10 88.4%

FY11 87.9%

FY12 88.5%

FY13 88.8%

Metro Tech voted a Top Work Place

in Oklahoma

Employee Satisfaction Metro Technology Centers conducts a survey to determine employee satisfaction. Employees rate 31questionsonascaleof1to4(stronglydisagreetostronglyagree).Topicsincludethedistrict’squestforexcellence,efficiencyandeffectivenessof work units, availability of resources and employeebenefits.

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Metro Technology Centers

20 Report to Stakeholders

Goal 4: Strengthen Leadership and Governance Accountability

FY 2011 2012 2013

Emergency Assistance $10,756.43 $20,199.63 $19,602.15

Awards/Scholarships $8,555.00 $18,147.47 $35,779.07

TOTALS $19,311.43 $38,347.10 $55,381.22

No. of Students Impacted

67 285 354

Student Support - Yearly Summary

Metro Tech Foundation TheMetroTechFoundationisa501(c)3organization.Donationstothefoundationarecontributed by private businesses and individuals. Aboardoftrusteesdirectsthecollectionanddistribution of funds. Scholarships and loans, along with other forms of assistance, are granted to deserving and needy students who could not otherwise obtain such funds.

When a student attends Metro Technology Centers, they are acting on a dream. They want a new life, a better income, stability for their family, a solid career…a better future.

ThestudentswehelpcomefromurbanOklahomaCity:theyareadultschangingcareers;studentswhodidnotfinishhighschool;studentswithlongtermgoals that include a good job that will enable them to pay their way through college.

The Metro Tech Foundation helps students remain on tracktoachievetheirdreamsbyprovidingfinancialsupport when problems or obstacles get in the way. TheFoundationalsoprovidesfinancialrewardstostudents who excel.

The Metro Tech Foundation serves students so they may realize their aspirations, and change their economic reality through good careers.

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Metro Technology Centers

Report to Stakeholders 21

Goal 4: Strengthen Leadership and Governance Accountability

United Way Partofbuildinggoodcharacterisgivingbacktothecommunity. Metro Tech asks employees to donate to theUnitedWayeachyear.Donationsaredistributedto organizations within the Metro Tech district.

0 5000 10000 15000 20000 25000

FY09 $16,250

FY10 $21,401

FY11 $22,372

FY12 $16,008

FY13 $17,484

Character FirstMetro Technology Centers implements Character First education throughout thedistrictforfaculty,staff,studentsandstakeholders. Character First challenges leaders to model good character and provides tools for leaders to integrate character-based standards into job descriptions, reward structures and management practices.

FY 2011 2012 2013

Emergency Assistance $10,756.43 $20,199.63 $19,602.15

Awards/Scholarships $8,555.00 $18,147.47 $35,779.07

TOTALS $19,311.43 $38,347.10 $55,381.22

No. of Students Impacted

67 285 354

Metro Tech Receives the Community Impact Award for EducationApril13,2013MetroTechnology Centers received the Community ImpactAwardfortheEducation Sector by the OklahomaBusinessEthicsCommission. Metro Tech was recognized for this award for implementing Character First training for all MetroTechstudents,facultyandstaff,andreportingpositive outcomes based on this training. The award is honored to organizations that have demonstrated an ability to engage students and facilities in initiatives thatsignificantlypromoteethicalbehavioronOklahomacampuses.

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Metro Technology Centers

22 Report to Stakeholders

Goal 4: Strengthen Leadership and Governance Accountability

Metro Tech Receives Environmental Excellence Award Energy Education, a national energy conservation company, presented Metro Technology Centers with the Environmental ExcellenceAwardonOctober2nd,2012. MetroTechnologyCenters’staffhaveexercisedenergy-efficientpractices,earningnationalrecognition.Becauseofthesegoodhabits, Metro Technology Centers achieved a23%costsavings,totaling$649,683in three years, since forming a strategic alliance with Energy Education.

Metro Tech Strengthens Leadership Through TrainingAllMetroTechemployeesareencouragedto learn leadership skills and practice good charactertraits.Eachyeardifferentlevelsofclasses are available for employees to develop leadershipqualities.Somecoursesinclude:

•NewEmployeeWelcome

•QualityintheWorkplaceorClassroom

•MetroShareMini

•MetroSharePlus

•EQUIP (Educator’sQualityImprovementProgram)

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Metro Technology Centers

Report to Stakeholders 23

Goal 4: Strengthen Leadership and Governance Accountability

The facility’s green roof garden and landscaping incorporate Oklahoma native vegetation.

LEED Gold Certification for MCA TheMetroCareerAcademy(MCA)wasawardedGoldcertificationbyLEED(LeadershipinEnergyandEnvironmentalDesign.)MCAachievedLEEDGoldcertificationforenergyuse,lightingand water conservation and for using materials foundwithin500milesofthesite.Thefacility’sgreen roof garden and landscaping incorporate

LEED Gold Certification

Oklahomanativevegetation.Byusinglessenergyandwater,MCAsavesmoneyforbusinesses, taxpayers and reduces greenhouse gas emissions, contributing to a healthier environment for students, employees and the community.

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Metro Technology Centers

24 Report to Stakeholders

Community Partnerships• TheGreaterOKCHispanicChamberofCommerce

• OKCBlackChamberofCommerce

• TheGreaterOklahomaCityChamberofCommerce

• SouthOklahomaCityChamberofCommerce

• OKCBusinessEthicsConsortium

• OklahomaBusinessRoundtable

• MaryMahoneyMemorialHealthCenter

• RegionalFoodBankofOklahoma

Tinker Air Force Base Partnership Since2001,theAirLogisticsCenter(ALC)atTinkerAirForcebase(TAFB)haspartneredwithMetroTech’sAviationMaintenanceTechnology(AMT)programtoemployAirframeandPowerplantmechanicscertifiedbytheFederalAviationAdministration(FAA).MetroTechhashelpedfilltheneedofreplacingthelargenumber of Tinker mechanics who are eligibleforretirement.Over1300MetroTech students have worked full-time or part-timeattheALC,earningacombinedannualincomeofover$55million.

Goal 5: Maintain Strong and Stable Financial and Market Position

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Metro Technology Centers

Report to Stakeholders 25

Goal 5: Maintain Strong and Stable Financial and Market Position

Metro Technology Centers nominated Continental Resources,Inc.fortheOkACTEPartnersforProgressAward2013.Theawardrecognizesbusinesses that have made outstanding contributions to the improvement, promotion, development and progress of career and technology education.ContinentalResources,Inc.isa“Top10”petroleum liquids producer in the United States.

The company reported total revenues of $1.6 billion for 2011 and is on track to triple production. This has brought more jobs and revenuetoOklahomaCity.MetroTechtrained over 200 of their employees in 2012 and is continuingtrainingin2013.

Partners for Progress Award to Continental Resources

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Metro Technology Centers

26 Report to Stakeholders

Goal 5: Maintain Strong and Stable Financial and Market Position

0 10 20 30 40 50

FY09 47.6

FY10 37.9

FY11 34.6

FY12 36.9

FY13 30.7

Number of ACD/ITD FTE* Courses

0 5 10 15 20 25

FY09 $18.82

FY10 $18.43

FY11 $19.08

FY12 $18.59

FY13 $23.37

Average Expenditure perContact Hour

0 10 20 30 40 50 60 70

FY09 64.7%

FY10 62.3%

FY11 62.2%

FY12 62.3%

FY13 62.2%

0 3000 6000 9000 12000 15000

FY09 $11,383

FY10 $9,880

FY11 $10,198

FY12 $9,762

FY13 $12,272

Average Expenditure perFTE* Student

*FTE: Full-time Equivalent

School Career Majors

Adult & Career Development

Industry Training & Development

Total Enrollments

Metro Tech 1,651 4,127 14,192 19,970

School B 2,527 11,726 20,349 34,602

School C 1,694 4,591 15,303 21,588

School D 929 1,993 12,085 15,007

School E 890 2,394 10,382 13,666

School F 1,285 5,488 6,872 13,645

School G NA NA NA NA

School H 507 378 6,810 7,695

Total Enrollments

9,483 30,697 85,993 126,173

Economic Impact through Business and Industry Training:

Business Training TIP Amount New Jobs Created Annual Increase in Payroll

General Business $ 168,000.00 244 $9,000,000.00

Small Business 692 $15,000,000.00

Total $168,000.00 936 $24,000,000.00

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Metro Technology Centers

Report to Stakeholders 27

Goal 5: Maintain Strong and Stable Financial and Market Position

School Career Majors

Adult & Career Development

Industry Training & Development

Total Enrollments

Metro Tech 1,651 4,127 14,192 19,970

School B 2,527 11,726 20,349 34,602

School C 1,694 4,591 15,303 21,588

School D 929 1,993 12,085 15,007

School E 890 2,394 10,382 13,666

School F 1,285 5,488 6,872 13,645

School G NA NA NA NA

School H 507 378 6,810 7,695

Total Enrollments

9,483 30,697 85,993 126,173

Oklahoma City Market Position 2012-2013 Enrollments of OKC Metro Area Tech Centers

83.0% 15.1%

1.9%

Federal 1.9% $660,861

State 15.1% $5,388,476

Local 83.0% $29,591,101

62.3%

2.5%3.4%

.3%

16.1%

15.4%

62.3%

2.5% 3.4% 15.4% 16.1% 0.3%

INDIRECT INSTRUCTIONAL SUPPORT

DIRECT INSTRUCTIONAL SUPPORT

General AdministrationTransportationGeneral SupportOperation of PlantOther Services

Classroom, Instructional& Student Support

FY13 Source of All Funds

FY13 Use of General Funds

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28 Report to Stakeholders

Metro Technology Centers

Goal 5: Maintain Strong and Stable Financial and Market Position

0 10 20 30 40 50 60

FY09 52.2%

FY10 46.9%

FY11 43.5%

FY12 50.0%

FY13 50.9%

Full-Time Student Referrals

Student Referrals Over 38% of all enrollments in FY13 were the result of positive referrals by students and stakeholders. People who have received favorable services are more likely to give referrals.

0 10 20 30 40 50 60

FY09 53.0%

FY10 58.1%

FY11 44.7%

FY12 38.0%

FY13 38.0%

Short-Term Student Referrals

MCA Receives Grant for Initiating a Farmer’s MarketTheMetroCareerAcademyreceiveda$50,000CommunityImpactGrantfromCoxCommunications to fund the“SowtoGrow”farmer’smarket. Students leading the project are in the programs of Horticulture,CulinaryArtsandEntrepreneurship.One ofMetroTech’sobjectivesis to increase alternative revenue resources. This is one of many resources.

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